243.11-Paper Jam Service Check - Lexmark C734 Service Manual

Step Questions / actions
3 Carefully lift the printer off the option, and lay
the printer on its back.
Check the option connector for damage.
Is the connector damaged?
4 Replace the complete tray 3 option.
Does the error clear?
243.03, 243.11—Paper Jam service check
Step Questions / actions
1 1. Bring the printer up in Diagnostics Menu
(turn off the printer, press and hold
. and turn on the printer).
2. Select PRINT TESTS, and press
Select (
3. Select a tray below tray 3, and press
Select (
4. Select Single, and press Select (
Did the page print correctly?
2 Is tray 3 a high-capacity input option (2,000-
sheet feeder)?
).
).
).
Yes
Replace the option cable.
See "Option cable
removal" on page
Problem resolved.
Yes
Problem resolved.
and
Replace the HCIT top
plate. See "Top plate
assembly removal" on
page 4-177.
No
Go to step 4.
4-111.
Replace the system board.
See "System board
removal" on page
No
Go to step 2.
Replace the complete
tray 3 option.
Diagnostic information
5026
4-139.
2-75