Symptom
The whole paper is
printed in black.
Nothing is printed Check if a document is not
Blank spots are
printed
Paper gets
wrinkled or with
the letters blurry
Blank spots are
printed in the
paper feeding
direction
DB2-90290-60.indb
31
Cause
The drum or toner cartridge
is worn out or broken.
The machine may
malfunction.
loaded upside down.
More than one sheet of
paper were fed through at
the same time.
The toner in the cartridge
has run out.
The drum or toner cartridge
is worn out or broken.
The machine may
malfunction.
Paper is moist.
Appropriate paper is not
used.
The document glass is dirty. Clean the document glass.
Appropriate paper is not
used.
Paper is moist.
The drum or toner cartridge
has not been installed
correctly.
The drum or toner cartridge
is worn out or broken.
The document glass is dirty. Clean the document glass.
The scanner head is dirty.
Countermeasure
Replace with a new drum
or toner cartridge.
Please contact your
authorized Muratec dealer.
Load the document
correctly.
Tap paper well before
loading paper.
Replace with a new toner
cartridge.
Replace with a new drum
or toner cartridge.
Please contact your
authorized Muratec dealer.
Replace with a new paper.
Use appropriate paper.
Use appropriate paper.
Replace with a new paper.
Install the drum or toner
cartridge correctly.
Replace with a new drum
or toner cartridge.
Use a clean, dry cloth or
tissue paper to slide and
wipe the scanner head
lightly.
Troubleshooting
Reference
page
9-2
9-35
1-60
1-45
9-2
9-2
9-35
1-45
9
1-43
9-11
1-43
1-45
9-2
9-2
9-11
9-11
9-31
2007/02/02
12:34:27