Page 1 User's Guide...
Page 2 This manual describes how to scan the documents and send the faxes by Internet. �Hardware Installation This manual describes how to install the OfficeBridge Pro board in the MFX-2830. �Administrator's Manual This manual describes how to register the administrator's rights and the device...
Page 3 User’s Guide...
Page 5: Table Of Contents
(Basic) 3. Using Documents Effectively ..........51 Post documents as company announcements ........51 Circulate a document among co-workers ..........53 Downloading documents ..............56 (Basic) 4. Printing Documents..............58 Printing Documents ................58 Use the MFX-2830 as a printer ............59...
Page 6 Chapter 4 Installing OfﬁceBridge Pro Programs 1. What kind of program is “installed?”........... 62 2. Installing....................65 To delete programs ................78 Chapter 5 Learning More About the OfﬁceBridge Pro Operation 1. How to use the electronic manual ............82 What is the “Electronic Manual?”............
Page 7: Preface
Preface Thank you for purchasing “OfﬁceBridge Pro.” Installed on the MFX-2830, OfﬁceBridge Pro is a network management system that lets you manage faxes and other documents over the network. This guide explains the OfficeBridge Pro system usage from basic to advanced, in simple terms.
Page 8: How To Use This Guide
How to use this guide Throughout this guide, icons (symbols) are used. The meanings of these icons are as follows. Icon Meaning This indicates useful information. This indicates related content is available. This indicates more detailed related information is available in the “OfﬁceBridge Pro Reference Manual.”...
Page 9: Chapter 0 Getting Started
Chapter 0 Getting Started This chapter explains the operating environment and other items to be checked before using OfﬁceBridge Pro. 1. Operating system ............2...
Page 10: Operating System
Operating system To ensure optimum operation of “OfficeBridge Pro,” we recommend the following operating systems. ●Base software (operating system) Japanese version of Microsoft Windows95 , Windows98, Windows ME, Windows NT4.0 , Windows2000 , or Windows XP ●Computer Any PC/AT compatible computer with an Ethernet network interface running any of the above operating systems ●CPU Follow the recommended guidelines for the above listed operating system...
Page 11: Chapter 1 What Is Ofﬁcebridge Pro
Chapter 1 What is OfﬁceBridge Pro? To answer the question of exactly what is OfficeBridge Pro, this chapter explains the system concept. 1. What is it used for? ............4 2. What makes up OfﬁceBridge Pro? ......7 3. How does it work? ............9...
Page 12: What Is It Used For
What is it used for? In ofﬁces everywhere scenes like the following are commonplace: “Has the fax arrived from Company A yet?” “Where’s that order form that Company B sent to us?” “Whose fax is this from Company C?” Faxes received on paper are difﬁcult to manage, often being lost before they are delivered to the recipient or mixed in with other documents.
Page 13 What is it used for? OfﬁceBridge Pro solves these problems in one fell swoop. 1. Centralized fax/e-mail management With OfﬁceBridge Pro, you can check received faxes at your computer. Since they are not printed on paper like normal fax documents, there is no risk of lost faxes or wasting paper.
Page 14 What is it used for? 3. Sending faxes of documents created on a computer With “OfﬁceBridge Pro,” you can send faxes prepared in Microsoft Word or other programs directly to a recipient without printing them ﬁrst. Create documents with application software Send the documents directly to recipients * In this guide faxes, quotations, order forms, etc.
Page 15: What Makes Up Ofﬁcebridge Pro
What makes up OfﬁceBridge Pro? · Hardware Conﬁguration The OfficeBridge Pro system consists of a MFX-2830 and computer. The MFX-2830 and computer are connected through a network. Also, for sending/receiving faxes and connecting to the Internet, the multifunction copy/fax is connected to an outside line.
Page 16 What makes up OfﬁceBridge Pro? · OfﬁceBridge Pro Prerequisites Using OfﬁceBridge Pro does not require special software. OfﬁceBridge Pro can be used by any network-connected computer with a web browser. Browser software Application software used for viewing web pages. Microsoft’s Internet Explorer and Netscape Navigator by Netscape Communications are two examples.
Page 17: How Does It Work
How does it work? Users must ﬁrst register before using OfﬁceBridge Pro. Registered users are assigned a box inside OfficeBridge Pro, and received faxes or other documents are stored here automatically. User A User B Several types of boxes are provided for different types of usage. Documents are categorized by type and delivered to the appropriate box.
Page 19 Chapter 2 What Can be Done with OfﬁceBridge Pro T h i s ch ap te r e xp l ai n s f un ctio ns av a ilab le with OfﬁceBridge Pro. 1. “Boxes” ................ 12 2. “Send & Receive Fax” function ........16 3.
Page 20: Boxes
“Boxes” Chapter 1 explained how each user is assigned their own box inside OfﬁceBridge Pro. Here, actual OfﬁceBridge Pro functions will be explained in detail. The following box types are created when a user is registered. “Scan” A personal box for storing documents when using the “Scanner” function (see page 19).
Page 21 “Boxes” “Personal Outbox” A personal box for storing documents sent by fax when using the “Send & Receive Fax” function (see page 16). Sent documents are displayed on the OfficeBridge Pro screen (hereafter this screen will be called the “Personal Outbox” document list screen). “Personal Inbox”...
Page 22: Public Inbox
“Boxes” “Public Inbox” This is a box shared by all registered users for storing documents received when using the “Send & Receive Fax” function (see page 16). Documents will be delivered to this “Public Inbox” if incoming fax delivery options are not set, or if the received document does not meet any speciﬁed delivery conditions.
Page 23 “Boxes” “Circulated” A personal box for storing documents when using the “Circulation” function (see page 22). Circulated documents are displayed on the OfficeBridge Pro screen (hereafter this screen will be called the “Circulated” document details screen). “Processing” A box shared by all registered users for storing documents when using the “Processing”...
Page 24: Send & Receive Fax" Function
“Send & Receive Fax” function “Send & receive fax” is the main function of OfﬁceBridge Pro. There are two types of “Send & receive fax”: “Send & receive PC fax” using a computer to directly send and receive faxes, and “Internet Fax,” using the Internet to send faxes as e-mail.
Page 25 “Send & Receive Fax” function <Receive> Incoming fax documents can be viewed on your PC. This process insures that documents reach the appropriate users. For information on PC-Fax reception, see “Step 4: View the imported document” in “ (Basic) 1. Viewing/Sending a document” (page 34). Receiving a fax “Personal Inbox”...
Page 26: Sending Internet Fax
“Send & Receive Fax” function Sending Internet fax Documents imported using the “Scanner” function (see page 19) or documents created with applications like Microsoft Word can be sent as e-mail by specifying the recipient’s mail address. This allows users to receive important communications if they are out of the ofﬁce, or if they do not have access to a traditional fax machine.
Page 27: Scanner" Function
“Scan” document details Import images using a TWAIN-compatible application The “Muratec OB Pro TWAIN Connector” must be installed to import scanned documents to your computer (see page 63). TWAIN speciﬁcation A speciﬁcation for data communication between image input devices, such as scanners, and graphic editing software. Images scanned with...
Page 28: Printer" Function
600 dpi resolution on up to ledger size paper. Users can also incorporate two-sided printing and tray distribution options on the MFX-2830. See “Use the MFX-2830 as a printer” in “ (Basic) 4. Printing Documents” (page 59) to learn how to print documents. Downloaded documents Created documents “Muratec OB Pro MFX-2830 Printer”...
Page 29: Bulletin Board" Function
“Bulletin Board” function OfﬁceBridge Pro has a function to allow the posting of scanned or received documents to a bulletin board. Posted contents can be viewed easily from your computer so there is no need to set aside space in the ofﬁce for a physical bulletin board. Company announcements can be quickly communicated to all employees.
Page 30: Circulation" Function
“Circulation” function OfﬁceBridge Pro has a function to circulate scanned or received documents. This function is useful to ensure everyone in the company is notified about a company document, or to conﬁrm attendance in an ofﬁce event, for instance. The sender can determine who the document will be sent to. Users receiving the circulated document set their status to conﬁrmed (read) when they check its contents.
Page 31: Processing" Function
“Processing” function OfﬁceBridge Pro has a function to add a process time period and comments to a received document and to request other users to take action. For example, a salesperson can request processing of faxed order forms or quotation requests, adding comments such as points to consider when processing or a deadline for action.
Page 33 Chapter 3 OfﬁceBridge Pro This chapter will outline the connection and operational methods of OfﬁceBridge Pro. (Basic) 1. Viewing / sending a document .... 26 (Application) 2. Sending a document ......41 (Basic) 3. Using Documents Effectively....51 (Basic) 4. Printing Documents ......58...
Page 34: Chapter 3 Ofﬁcebridge Pro
V i e w i n g / s e n d i n g a (Basic) document Here, the basic operation of OfﬁceBridge Pro is explained in 6 steps. Step 1: Launching the Browser As menitioned in Chapter 1, OfficeBridge Pro does not require special application software in order to run.
Page 35: Viewing / Sending A Document
“Login” is the process of checking the user in order to connect to OfﬁceBridge Pro. Before connecting to OfﬁceBridge Pro, conﬁrm that the MFX-2830’s power is ON ( | ). Enter the IP address of the MFX-2830 into “Internet Explorer’...
Page 36 Viewing / sending a document After entering the IP address, press <Enter> on your keyboard the [User list] screen is displayed. If the [User list] screen is not displayed, check that the IP address is correct. If the IP address was correct, see “Chapter 6 Troubleshooting”. Select the user ID that you wish to use.
Page 37 Viewing / sending a document Enter the password, and click [Login]. The document list screen will be displayed. To logout from OfﬁceBridge Pro, click on the [Log Out] button at the upper right corner of the document screen. [004] The display will return to the [User List] screen.
Page 38: Step 2: Understanding The Screen Layout
Viewing / sending a document Step 2: Understanding the screen layout Login has completed successfully and the document list screen is shown on the computer display. The operation of OfﬁceBridge Pro starts from this screen. Before initiating operation, take a moment to familarize yourself with the icons and functions on the document list screen.
Page 39 Viewing / sending a document (5) [Log Out] Click this button to logout. The display will return to the [User List] screen after logging out. (6) Category display switch tab Available OfﬁceBridge Pro categories are displayed as tabs. When a tab is selected the display will change.
Page 40 Viewing / sending a document (9) Display page settings Switch the document list display page. The number between “ ” and “ ” is the number of pages that can be displayed in the document list. The underlined number indicates pages which can be displayed, while a number without an underline indicates the currently displayed page.
Page 41: Step 3: Importing Documents
Import the document to be sent as an OfﬁceBridge Pro scanned document. “Scanning” refers to the process of converting hardcopy originals into electronic data ﬁles. Perform this scanning operation at the MFX-2830. The following is an example of scanning using a customer quotation as the document.
Page 42: Step 4: View The Imported Document
Viewing / sending a document Step 4: View the imported document Let’s view the quotation that was imported in “Step 3: Importing documents.” This operation is identical to that for viewing a received fax. Switch to either “Personal Inbox” or “Public Inbox” (click on either the “Personal Inbox”...
Page 43 Viewing / sending a document Click on the scanned document’s ﬁle name. Click A separate window will open to display the contents of the scanned document. The window displaying the scanned document is an image viewer, a type of application software. However, depending on the version of your operating system, the image viewer that is launched may vary.
Page 44 Viewing / sending a document To close the window, choose “Close” from the application menu or click on in the upper-right corner of the window. The envelope icon in the document list changes to read status. View detailed information about the scanned document By clicking [Document Properties] of any file, the [Properties] window is displayed.
Page 45: Step 5: Fax An Imported Document
Viewing / sending a document Step 5: Fax an imported document Once the imported document has been conﬁrmed, specify a receipient and fax the document. [007] Select the document to be faxed from the “Scan” document list. Select the checkbox on the left side of the document list. Click Click (“Send”).
Page 46 Viewing / sending a document Enter the recipient’s fax number in the “Fax Destination” text box and click [Add]. The entered fax number will be displayed in the list box. The fax destination has been set. (1) Enter the fax number (2) Click [Add] (3) Add to the list box The file name of the document selected from the document...
Page 47: Step 6: Conﬁrm The Transmission Of A Selected Document
Viewing / sending a document Step 6: Conﬁrm the transmission of a selected document How to conﬁrm the document was sent. Click the [Personal Outbox] tab. The “Personal Outbox” document list the appear. In the “Personal Outbox” document list, the transmitted document appears in the list. The recipients fax number is shown in the destination column.
Page 48 Viewing / sending a document To conﬁrm the transmission status, look at the “Result” column display. The display items contents are as follows. “Queued” A transmission request has been received and is waiting to be sent. “Waiting” When performing a scheduled transmission, waiting for the speciﬁed transmission time.
Page 49: (Application) 2. Sending A Document
This section explains how to directly send a document created in Microsoft Word to a recipient’s fax. [008] “Muratec OB Pro Fax” must be installed on your computer to perform this operation. See “Chapter 4 Installing OfﬁceBridge Pro Programs” to learn how to install.
Page 50 Sending a document Click [Send]. The “Fax Transmission Settings” dialog will appear. Enter the recipient’s fax number in the “Fax Destination” text box and click [Add]. The entered fax number will be displayed in the list box. The Fax destination has been set. (1) Enter the fax number (2) Click [Add] (3) Add to the list box...
Page 51 Sending a document The sent document can be saved temporarily. By saving the quotation temporarily in OfficeBridge Pro, after scanning a picture or other document, they can be transmitted together as one document. [009] Document transmission can be performed smoothly by registering destinations in the Address Book.
Page 52: Sending A Document Using The Internet
MFX-2830. This section explains how to send a document over the Internet from your computer. To learn how to send a document directly from the MFX-2830, see the “Internet Fax / Network Scan Instruction Manual”. Prepare the document to be sent and open the “Send” dialog.
Page 53 Sending a document Enter the recipient’s mail address in the “E-mail Destination” text box and click [Add]. The entered E-mail address will be displayed in the list box. The recipient e-mail address has been set. (1) Enter the e-mail address (2) Click [Add] (3) Add to the list box Click the [Edit E-mail Template] at the “E-mail Template”...
Page 54 Sending a document Enter the “Subject” and “Text.” Enter the e-mail’s title in the “Subject” box. Up to 80 characters may be entered. Enter the e-mail contents in the “Text” box. Up to 1,024 characters may be entered. When ﬁnished entering the “Subject” and “Text,” click [Save]. The “Edit E-mail Template”...
Page 55: Request Action On An Order Form Or Other Document By A Co-Worker
Sending a document Request action on an order form or other document by a co-worker When an order form or request for quotation is received from a customer, it is possible to add deadline information or comments to the received fax and request processing to a co-worker.
Page 56 Sending a document Select a user to process the request. Click the list button and select from the registered user names. Enter the “Subject” and “Comment”. Enter a title for the request in the “Subject” box. Up to 80 characters may be entered.
Page 57 Sending a document Click [Set period] for “Priority”. The “Set Processing Period” dialog will appear. From this dialog, set the document processing period (“Month” “Date” “Time”). (1) Click and select both “Month” and “Date” for the time period. (2) Click the list button and select the “Time”. (3) Click [Save].
Page 58 Sending a document Click [Request]. The following message will be displayed: “Do you want to delete the original after the process request has been made?” By clicking [OK] the selected document will be deleted from the “Personal Inbox” document list; if [Cancel] is clicked the selected document will remain in the “Personal Inbox”...
Page 59: (Basic) 3. Using Documents Effectively
Using Documents (Basic) Effectively This section also instructs you on how to download, arrange and save documents to MO or CD-R digital media. Post documents as company announcements OfficeBridge Pro can be used to announce received faxes to the entire company as “General information”...
Page 60 Using Documents Effectively Enter the “Subject” of the document to be posted. Up to 80 characters may be entered in the “Subject.” Click [Post]. The following message will be displayed: “Do you want to delete the original after posting?” By clicking [OK] selected document will be deleted from the document list;...
Page 61: Circulate A Document Among Co-Workers
Using Documents Effectively Circulate a document among co-workers OfﬁceBridge Pro allows received fax information or application documents to be circulated to speciﬁed users. [015] This section explains how to circulate scanned or received documents to selected users. Select the document to be circulated from the document list. Click (“Circulate”).
Page 62 Using Documents Effectively Select receipients. Click [Select] for “Destination”. The “Circulaton Destination” dialog will appear. (1) Click “User Name” on the left. The registered user names will appear on the right. (2) In the “Select user” list, click the checkbox for users to add to the circulation.
Page 63 Using Documents Effectively Enter the title of the document using the “Subject” ﬁeld. Click [Circulate]. The following message will be displayed: “Do you want to delete the original after circulation?” By clicking [OK] the selected document will be deleted from the document list; if [Cancel] is clicked the selected document remains in the document list.
Page 64: Downloading Documents
Using Documents Effectively Downloading documents Documents that you would like to preserve can be downloaded to your computer and saved on a hard disk, MO, CD-R or other storage medium. [017] To ensure sufficient free disk space on “OfficeBridge Pro,” document downloading is recommended.
Page 65 Using Documents Effectively Specify a location for downloading and click [Save]. The download will begin. After download is complete, click [Close]. This will complete the document download. Deleting outdated documents: (1) Select the ﬁle to be deleted from the document list. (2) Click “Delete”...
Page 66: (Basic) 4. Printing Documents
(Basic) Printing Documents The “Print” function allows you to print documents from the document list or application software. Printing Documents This section explains how to select and print a document from the document list. [018] From the document list, select the document to be printed. Click (“Print”).
Page 67: Use The Mfx-2830 As A Printer
This section explains how to print an application document. [019] This example uses Microsoft Word as the application program. “Muratec OB Pro MFX-2830 Printer” must be installed on your computer to print application documents. See “Chapter 4 Installing OfﬁceBridge Pro Programs”...
Page 68 Printing Documents From “Select Printer” select “Muratec OB Pro MFX-2830 Printer” and click [Print]. The document will begin to print.
Page 69: Chapter 4 Installing Ofﬁcebridge Pro Programs
Chapter 4 Installing OfficeBridge Pro Programs This chapter explains the types of programs used with OfﬁceBridge Pro and how to install them. 1. What kind of program is “installed?” ......62 2. Installing ..............65...
Page 70: What Kind Of Program Is "Installed
What kind of program is “installed?” To this point, this guide has explained how to use the various features of OfﬁceBridge Pro. To take full advantage of the features of OfficeBridge Pro, software to support these features must be installed. There are several OfﬁceBridge Pro support programs contained in the “Setup Disk”...
Page 71 This program is used to read images imported using the OfﬁceBridge Pro scanner utility into a graphical image editing application. For more on how to use the “Muratec OB Pro TWAIN Connector,” see “Taking in a document with the TWAIN driver” in the “OfﬁceBridge Pro Reference Manual”.
Page 72: Utility Programs
What kind of program is “installed?” <Electronic Manual> The OfﬁceBridge Pro “Setup Disk” CD contains not only these programs but also the “OfﬁceBridge Pro Reference Manual”, an electronic manual. This electronic manual is written in a language called HTML, and can be viewed in a browser application the same way as OfﬁceBridge Pro.
Page 73: Installing
Installing How to install these programs: Please prepare the “Setup Disk” CD included in the OfficeBridge Pro package. Installation is performed as follows. Insert the setup disk Select an installation location Select the programs to install Select the program folder Create shortcuts Begin installation * Each step is separated and titled for the sake of clarity, but the actual...
Page 74 Installing Insert the setup disk Start up your computer. Insert the “Setup disk” CD into the CD-ROM drive. The opening screen will be displayed. Select [Setup] and click [OfﬁceBridge Pro]. The “Setup Wizard” will be displayed.
Page 75 After carefully reading the “License Agreement”, click [Yes] if you agree. The “Choose Destination Location” dialog will appear. The default setting is “C:\Program Files\Muratec\OB Pro”. If you will not be changing the installation location, click [Next >]. The “Select Components” dialog will appear.
Page 76 Installing To change the install location If you will be installing to another location, ﬁrst you must ﬁrst create the folder in which the program will be installed. (1) Click [Browse] in the “Choose Destination Location” dialog. The “Choose Folder” dialog will appear. (2) From the displayed directories, choose the folder to install the program and click [OK].
Page 77 Installing Select the programs to install In this step, select the electronic manual or programs to install to your computer. Select the programs to install from the “Select Features” dialog. By default, all programs will be checked. If installation continues, all programs will be installed.
Page 78 Installing Select the program folder In this step, specify which program folder you want to use when launching programs from the “Start” menu. From the “Select Program Folder” dialog, choose which program folder to use to store the installed program. “OB Pro”...
Page 79 Installing Create shortcuts In this step, select which program shortcuts to create on the desktop. In the “Create Shortcut” dialog, select which program shortcuts you wish to create. All shortcuts are selected as the default. If you do not want to install a particular shortcut, simply uncheck the corresponding checkbox.
Page 80 Installing Select which programs to add to the Startup group. When programs are added to the startup group, they will be launched automatically when the computer is starts up. If you do not want to install a particular shortcut, simply uncheck the corresponding checkbox.
Page 81 Installing Begin installation In this step, installation begins based on the based on the previous settings entered. In the “Start Copying Files” dialog, the settings previously entered will be displayed. If you would like to change any of these, click the [< Back] button to go back and modify the previous settings.
Page 82 Installing After a few moments the “OB Pro setup” dialog will appear. Enter the server IP address like the following: “XXX.XXX.XXX.XXX” (XXX refers to numerals). To search for the server: (1) Click [Search] in the “OB Pro setup” dialog box. The machine will search for the server.
Page 83 Installing (2) Select a server. Clicking either the “Server Address” or “Machine name” will highlight the selection. (3) Click [Setup]. The “OB Pro setup” dialog will close and the selected server’s IP address will appear in the “OB Pro setup” dialog. Click [OK].
Page 84 Installing Conﬁrm installation After your computer restarts, confirm that the programs are correctly installed. After restarting, the screen should appear as follows: Shortcut Startup <Startup> Create shortcuts This window automatically appears when you restart your computer if you selected to add a shortcut to startup. <Shortcut>...
Page 85 Installing Show the “Start” menu by clicking on [Start].
Page 86: To Delete Programs
Installing To delete programs If you wish to delete programs for any reason, perform the following steps. By performing this step, all programs will be deleted. You cannot choose which programs to delete. Select “Control Panel” from [Start]. The “Control Panel” window will appear. From the “Control Panel”...
Page 87 Installing Click [Change / Remove] for “OB Pro”. “OfﬁceBridge Pro Utility Mentenance program” will be displayed. Click “Delete”. A “Conﬁrm Uninstall” message will be displayed. Click [OK]. The program deletion process will begin.
Page 88 Installing If a “Shared File Detected” message is displayed, click [Yes]. Checking “Don’t display this message again.” will prevent the message from being displayed again. When the “Install Shield Wizard Complete” dialog is displayed, the program deletion is complete. Select from the following actions after installing. Selecting “Yes, I want to restart my computer now”...
Page 89 Chapter 5 L e a r n i n g M o r e A b o u t t h e OfﬁceBridge Pro Operation This chapter explains how to use the electronic manual installed in Chapter 4. 1. How to use the electronic manual ......82 2.
Page 90: How To Use The Electronic Manual
How to use the electronic manual What is the “Electronic Manual”? The electronic manual (“OfficeBridge Pro Reference Manual”) contains detailed explanations on how to use OfﬁceBridge Pro. However, unlike a printed household appliance manual, a computer is used to read it. Like OfﬁceBridge Pro, the contents of the electronic manual are displayed using your browser.
Page 91: Opening The Electronic Manual
How to use the electronic manual Opening the electronic manual Please open the electronic manual. Click [Start] and select “All Programs”. Select OfﬁceBridge Pro and click “Reference Manual” in the menu that appears. The browser software will launch and load the “OfficeBridge Pro Reference Manual”.
Page 92 How to use the electronic manual If the contents cannot all be displayed in the window, a scroll bar will appear to the right. Either click on the up/down arrows or drag the scroll bar up or down to view the hidden portions. Organization of the electronic manual The contents of this “OfﬁceBridge Pro Reference Manual”...
Page 93: Viewing The Contents Of The Electronic Manual
How to use the electronic manual Viewing the contents of the electronic manual Let’s look up “Posting a document” from the “Operation” section of the manual. Click on the “How to operate” tab on the top page. The “How to operate” top page (“Starting operation”) will be displayed.
Page 94 How to use the electronic manual Click on “Posting a document on the bulletin board”. A page containing an explanation of “Posting a document on the bulletin board” will be displayed. Click In the text are items together with (i) icons. These are linked to pages explaining each dialog.
Page 95 How to use the electronic manual When the “Screen display” on the upper-right is clicked, the dialog being explained will be displayed in a separate window. Click on in the upper-right corner of the window to close it. Click To return to the table of contents page click on “Table of contents”...
Page 96: Making Reference To The Electronic Manual
Making Reference to the electronic manual Reading this guide will give you a good understanding of the content and operation of OfﬁceBridge Pro. However, for detailed instruction on using OfﬁceBridge Pro, please consult the reference guide. So then, how can we ﬁnd the relevant page in the electronic manual? There are two ways to do this.
Page 97 Making Reference to the electronic manual Click the “Full-text search” radio button. Type the keyword into the search box. (Example: Enter “Process request”) Click [Search]. Phrases or item titles containing the keyword will be displayed. By clicking on the title, the corresponding page will be displayed.
Page 98: Performing An Id Search
Making Reference to the electronic manual Performing an ID search Getting started A 3 digit number in parentheses ([ ]) will be displayed after an explanation in the guide, this number serves as a “quick link” to this explanation. By entering this three-digit number in the search screen, the page with a more detailed explanation of the numbered item will be displayed.
Page 99: Troubleshooting
Troubleshooting This chapter details operational issues with OfﬁceBridge Pro and how to resolve them. Please contact your authorized Muratec service provider if you cannot resolve the issue after consulting the guide. (see the “Appendix: Maintenance,” page 119). 1. Issues with the screen operation....... 92 2.
Page 100: Issues With The Screen Operation
Does Windows have sufﬁcient system memory? Has the user information been registered? Is the password correct? MFX-2830 Is the power on? Is the LAN cable loose or disconnected? Is the LAN cable damaged? Are the network settings correct? Network...
Page 101 Resolution Check that the IP address for OfﬁceBridge Pro is correct. Consult the instruction manual for the MFX-2830 and correct the network settings. Check the browser settings as below. · Conﬁrm the proxy server settings by selecting from the menu bar “Tools” “Internet Options”...
Page 102 Is the LAN cable damaged? Is the network card (LAN card) damaged? Does Windows have sufﬁcient system memory? MFX-2830 Is the power on? Is the LAN cable loose or disconnected? Is the LAN cable damaged? Is the telephone cable loose or disconnected?
Page 103 Check the communications line and set it properly. Consult the instruction manual for the MFX-2830 and delete these settings. Consult the instruction manual for the MFX-2830 and correct the network settings. Turn the power on. Check the LAN cable connection and secure it ﬁrmly.
Page 104 Is “Muratec OB Pro Fax” installed? receive fax/e-mail with a document Is “Muratec OB Pro Fax” selected? created with an application. Is the “Muratec OB Pro Fax” port set correctly? Some document list Computer Is the document list feature set to screens (Bulletin “disabled”?
Page 105 Choose “Muratec OB Pro Fax” as the printer to use from the application’s print menu. Check the “printer port” in “Muratec OB Pro Fax” and set it to the correct printer port IP address. Set the function to “enabled” in each of the function conﬁguration dialogs of OfﬁceBridge Pro.
Page 106 Issues with the screen operation Problem Devices to check Checkpoint Unable to import Computer Is “Muratec OB Pro TWAIN Connector” scanned documents installed? into applications. Is “Muratec OB Pro TWAIN Connector” set as the input device? Processed documents Computer Is the size of stored documents...
Page 107 TWAIN Connector” is not installed. Close OfﬁceBridge Pro and install “Muratec OB Pro TWAIN Connector”. In the application, set the input device to “Muratec OB Pro TWAIN Connector.” Check the remaining memory in the document list, and free memory space by...
Page 108: Printing Problems
The device(s) may be damaged. Or, only one of the ports may be damaged. Are the network settings correct? Unable to print Computer Is “Muratec OB Pro MFX-2830 Printer” documents created installed? with applications. Is “Muratec OB Pro MFX-2830 Printer”...
Page 109 Choose “Muratec OB Pro MFX-2830 Printer” as the printer to use from the application’s print menu. Check the “printer port” in “Muratec OB Pro MFX-2830 Printer” and set it to the correct printer port IP address. Correctly conﬁgure the print settings for “Muratec OB Pro MFX-2830 Printer”.
Page 110 Printing problems Problem Devices to check Checkpoint Unable to print Computer Are the page settings or print options documents created conﬁgured correctly in the application? with a speciﬁc application. The printout is white. MFX-2830 Is the paper cassette properly conﬁgured?
Page 111 Printing problems Resolution Correctly set page settings or print options in your application. Properly conﬁgure the paper cassette.
Page 112 I s s u e s w i t h “ O B P r o InfoMonitor” Problem Devices to check Checkpoint Cannot receive new Computer Is “OB Pro InfoMonitor” running? document alerts. Is the IP address entered correctly? Is the correct user selected? Has the new document alert been set properly? Is the popup display set to ON?
Page 113: Issues With "Ob Pro Infomonitor
Issues with “OB Pro InfoMonitor” Resolution Alerts for new documents will not be displayed if “OB Pro InfoMonitor” is not running. Launch “OB Pro InfoMonitor”. In the “OB Pro InfoMonitor” “OB Pro Setting” dialog, enter the same address as OfﬁceBridge Pro. In the “OB Pro InfoMonitor”...
Page 114: Issues With Ofﬁcebridge Pro
Issues with OfficeBridge Problem Devices to check Checkpoint Unable to download Computer Is “OB Pro Document Download documents. Manager” running? Is the IP address entered correctly? Is the correct user selected? Has a download task been created? Is automatic deletion after downloading of a document set with “OB Pro Document Download Manager”...
Page 115 Issues with OfﬁceBridge Pro Resolution Downloading will not occur if “OB Pro Document Download Manager” is not running. Launch “OB Pro Document Download Manager”. In the “OB Pro Document Download Manager” “OB Pro Setting” dialog, enter the same address as OfﬁceBridge Pro. In the “OB Pro Document Download Manager”...
Page 117: Appendix
Appendix Glossary ................ 110 Speciﬁcations..............115 Index ................118...
Page 118: Glossary
Glossary Glossary This section provides explanations of difﬁcult terms used in this guide and the electronic manual. Alphabetical Characters Administration node / Managed node A “node” is a computer or device connected to the network. An “administration node” is a server central in network management, and a “managed node”...
Page 119 Glossary “dpi (dots per inch)” is a unit used to measure the resolution of printers or scanners. This unit refers to the number of dots to represent1 inch. The larger the dpi value, the greater the reproduced image quality. Driver (See page 64 of this guide) Encoding method (MH, MR, MMR, JBIG) When sending data by fax, it is compressed.
Page 120 Glossary Gateway address A “gateway” is the general name for the hardware and software that interconnects systems and networks using different protocols. A “gateway address” is an ID number that has been assigned to the gateway. Image ﬁle formats (TIFF-S, TIFF-F) “TIFF-S”...
Page 121 Glossary PDF ﬁle (See page 18 of this guide) POP3 server A server for receiving e-mail according to the POP3 (Post Ofﬁce Protocol 3) mail receiving protocol (a data transfer specification). When sending and receiving e-mail, it must be routed through a computer permanently connected to the network called a server.
Page 122 Glossary Subnet Mask A freely set ID number that gives greater detail to the host section of the IP address. TIFF ﬁle (See page 18 of this guide) Trap This is “stop” information that the SNMP agent transmits to the SNMP manager when an error occurs during data transmission.
Page 123: Speciﬁcations
Speciﬁcations Speciﬁcations (Basic Speciﬁcations) Compatible client Japanese version of Microsoft Windows95 , 98, ME, 2000 , NT , or XP (*1: Windows 95 Service Pack 1 or higher *2: Compatible with 2000 Professional *3: NT Workstation 4.0 SP 6a or higher Compatible client PC/AT Compatible computer...
Page 124: Network Scanner
Speciﬁcations (PC-Fax) Paper size A3, B4, A4 Maximum resolution 600 x 600 dpi equivalent Encoding Method MH, MR, MMR, JBIG C o m m u n i c a t i o n s Server G3 Compatibility D a t a t r a n s m i s s i o n 33.6 kbps speed Gradation...
Page 125: Network Printer
Speciﬁcations (Network printer) Paper Size A3, B4, A4 , B5, B5 , A5, A5_, A6, Postcard, Letter, Letter, Legal, 11 x 17, F4, Executive, Executive, Half Letter, Half letter , DL, COM10 undeﬁned (100 x 140 to 297 x 432mm) Print resolution 600 dpi Gradation...
Page 126: Index
Conﬁrming transmission ..... 39 Transmission Results ....39 Cover Page........43 TWAIN speciﬁcation ....19 Deleting programs ....... 78 Using the MFX-2830 as a printer ... 59 Detailed information Utility Programs ......64 Outbox document ....40 “OB Pro CoverPage Editor”... 63 Scaned document ....
Page 128 User's Guide DA4-90110-60...

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Officebridge pro

Muratec MFX-2830 User Manual

Chapter 0 Getting Started

Chapter 1 What Is Ofﬁcebridge Pro

Chapter 2 What Can be Done with Ofﬁcebridge Pro

Chapter 3 Ofﬁcebridge Pro

Chapter 4 Installing Ofﬁcebridge Pro Programs

Chapter 5 Learning more about the Ofﬁcebridge Pro Operation

Chapter 6 Troubleshooting

Appendix

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