Paper Jams - Lexmark MS911 Service Manual

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Action
Step 17
Replace the motor (transport). See
page
307.
Does the problem remain?
Step 18
Check the expansion controller board pins for damage, and replace if
necessary. See
"Expansion controller board removal" on page
Does the problem remain?
Step 19
Check the engine controller board pins for damage, and replace if
necessary. See
"Engine controller board removal" on page
Does the problem remain?
241–242 paper jams
[x]‑page jam, open door D and clear all jammed paper. [24y.xx]
1
Open door D, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
2
Open the optional tray, and then locate the jammed paper.
3
Remove the jammed paper.
"Motor (transport) removal" on
296.
Diagnostic information
74
Yes
Go to step 18.
Go to step 19.
294.
Contact the next level
of support.
4021
No
The problem is solved.
The problem is solved.
The problem is solved.

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