Unsupported Internal Option Service Check - Lexmark MS911 Service Manual

Actions
Step 18
Make sure that the wireless card on the controller board is properly
installed.
Does the problem remain?
Step 19
If there is an attached antenna, check it for damage, and replace if
necessary.
Does the problem remain?
Step 20
Make sure that the antenna is properly connected to the wireless card.
Does the problem remain?
Step 21
Replace the wireless card.
Does the problem remain?
Step 22
Replace the controller board. See
page 298.
Does the problem remain?

Unsupported internal option service check

Action
Step 1
If applicable, make sure that the option cards are supported.
Does the problem remain?
Step 2
Check the controller board pins for damage, and replace if necessary. See
"Controller board removal" on page
Does the problem remain?
Step 3
Make sure that the firmware version is the latest, and update if necessary.
Does the problem remain?
"Controller board removal" on
298.
Diagnostic information
120
Yes No
Go to step 19. The problem is solved.
Go to step 20. The problem is solved.
Go to step 21. The problem is solved.
Go to step 22. The problem is solved.
Contact the next level The problem is solved.
of support.
Yes No
Go to step 2. The problem is solved.
Go to step 3. The problem is solved.
Contact the next level The problem is solved.
of support.
4021