111 Errors - Lexmark MS911 Service Manual

111 errors

111 error messages
Error code Description
111.01 The printhead motor malfunctioned.
111.06 The printhead laser malfunctioned.
Printhead failure service check
Action
Step 1
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Does the problem remain?
Step 2
a
Make sure that the printhead FFC is properly connected.
b
Check the printhead FFC for damage, and replace if necessary.
Does the problem remain?
Step 3
Enter the Diagnostics menu, and then navigate to:
MOTOR TESTS > PRINTER MOTOR TESTS > Polygon
Does the motor run?
Step 4
a
Make sure that the printhead is properly installed.
b
Check the printhead for damage, and replace if necessary. See
"Printhead removal" on page
Does the problem remain?
Step 5
Check the printhead relay board pins for damage, and replace if necessary.
Does the problem remain?
Step 6
Check the controller board pins for damage, and replace if necessary. See
"Controller board removal" on page
Does the problem remain?
226.
298.
Diagnostic information
125
Action
See "Printhead failure service check" on page
125.
Yes
Go to step 2.
Go to step 3.
Go to step 5.
Go to step 5.
Go to step 6.
Contact the next level
of support.
4021
No
The problem is solved.
The problem is solved.
Go to step 4.
The problem is solved.
The problem is solved.
The problem is solved.