Recording Audio Calls; Guidelines When Recording Calls; Record A Call - Polycom VVX 150 Manual

Recording Audio Calls

On VVX 250, 350, and 450 phones, you can record audio calls onto a USB flash drive connected to
your phone.
Recordings save as .wav files on the USB flash drive, and you can record up to four hours in
one .wav file. You can replay recordings on the phone or on a computer.
For a list of supported USB flash drives to record phone audio, see Technical Bulletin 38084:
Supported USB Devices at
Note If your phone doesn't detect the USB device when you insert it into the USB port, the
USB port on your phone may be disabled. Contact your system administrator for
assistance using the USB port.

Guidelines When Recording Calls

Use the following guidelines when recording audio calls on your phone.
•
Inform contacts when you're recording a call.
•
Make sure to mute your audio when you're placed on hold while recording the call.
•
During an active call, pause your recording before answering incoming calls. All incoming calls
you answer after you start recording are also recorded in the same file. For example, on June
22, 2019, at 11:22 a.m., you answer a call from person A. During your call with person A, you
answer calls from person B and person C. All three calls are recorded in the same file.
Related Topics
Recording Audio Calls

Record a Call

The phone allows you to record an active audio call. Make sure to inform your contacts on the call
before you begin recording.
Printed from Polycom, Inc. (http://documents.polycom.com)
Polycom Support.
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