Vvx 250, 350 & 450 Telephone Features - Polycom VVX 250 User Manual

6. VVX 250, 350 & 450 Telephone Features
• Placing, Answering, Returning to calls & Ending Calls
Placing a call: Simply pick up the handset, press the speakerphone key or press
the headset key then enter the phone number or enter the phone number first
then choose the method. To place calls quickly, choose a favourite in Home or
Lines view or choose from your Favourites list, Recent Calls list or Contact
Directory.
Answering calls: To use the handset, pick up the handset. To use the
speakerphone, press Answer, the speakerphone key, or the line key of the
incoming call. To use the headset, press headset key. If already in handset,
speakerphone or headset mode, press Answer and the phone will automatically
use that mode. To answer a new call while on an active call, tap Answer and the
current call will be held.
To Return to your calls: If you navigate away from your calls, return to Calls
view by pressing More and then Lines or the Home key. Scroll up or down to
see all lines and calls.
Ending Calls: Hang up to end a call or press End Call. In Calls view, select the
held call, and press Resume > End Call.
• Favorites
Favourites are contacts you call most often. Favourites display in your Favourites
list and Lines view. They also display when you choose the phone line in Home
view.
To assign a contact as a favourite: From Home view, select Directories >
Contact Directory. Select the contact and select Edit. There are also 9 favorites
that will display in Lines view and from Home view. They can quickly be dialled by
choosing the correct contact. They will display according to an assigned index
number. The contact with the lowest index number displays first. Establish the
index number from the Edit Contract Screen by using the up and down arrow
keys to select Favorite Index and entering an index number. Press Save.
To dial a Favorite: From Home view, select Directories > Contact Directory.
From the Favorites list, use the up and down arrow key to select the favorite. The
call is automatically placed.
To reorder your Favorites list: Update the contact's Favorite Index number in
the Contact Directory.
• Call Hold & Resume
From Lines or Calls view, press Hold. If in Call View, the call must first be
highlighted. To resume a held call, from Calls view, use the up and down arrow
keys to highlight the call and press Resume.
• Redial
To dial the last number called, press the right arrow key for the Placed Calls list.
The first number in the list is the last call placed. From the Placed Calls list, press
Dial.
Polycom VVX 250 350 AND 450 User Guide Page 10 of 17