Epson DM-M820 Manuals

Table of Contents

• • 3

    Revision Table
  • 7

    Important Safety Information
    • 10

      Safety Precautions for the DM-M820
    • 11

      Safety Precautions for the OI-MR01 AC Adapter
  • 13

    About This Manual
    • 13

      Aim of the Manual
    • 13

      Related Documentation
    • 14

      Table of Contents

• 21

  Chapter 1 Features and Overview

  • 21

    Features
    • 21

      DM-M820 Features
  • 22

    Model Configurations
    • 22

      DM-M820
  • 23

    Part Names for IM-800
  • 26

    Part Names for DM-M820
  • 27

    Rear View
  • 29

    Specifications
  • 32

    AC Adapter (OI-MR01)*
  • 33

    Dimensions
    • 33

      DM-M820

• 35

  Chapter 2 Setup for the IM-800 and the DM-M820

  • 35

    Setting the AC Voltage for the IM-800 (For the Standard Model)
  • 35

    IM-800 Installation Positions
  • 36

    Installing the DM-M820
    • 36

      Cable Arrangement
  • 37

    Connecting the DM-M820
    • 37

      Connector Cables for a DM-M820 with a Touch Panel and MSR
    • 37

      Connector Cables for a DM-M820 with a Touch Panel and Without an MSR
    • 38

      Connector Cables for a DM-M820 with No Touch Panel and No MSR
    • 38

      Connecting the Power Cable for AC Adapter
  • 38

    IM-800 Connectors
  • 39

    Connecting Other Peripheral Devices to the IM-800
    • 39

      Serial Device Information
    • 39

      Connecting a Serial Modem to the IM-800
    • 39

      USB Device Information
    • 40

      Keyboard and Mouse
  • 40

    PCI Cards
  • 40

    Connecting the Power Cable
  • 41

    Attaching the Rear Cover
  • 43

    Hardware Specifications

• 43

  Chapter 3 Hardware Specifications

  • 43

    Hardware Block Diagram for IM-800
  • 44

    Dma
  • 44

    System Interrupts
  • 45

    Configuration of Circuit Boards
    • 45

      Main Board
    • 46

      Riser Board
    • 46

      COM Board
    • 46

      DC24V Board
  • 46

    PCI Slot
  • 47

    Power Supply
    • 47

      Standard Model
    • 48

      24V Model
    • 48

      Power Supply Capacities to Each Port
  • 49

    Lithium Battery
  • 49

    MAC Address

• 51

  Chapter 4 OS and Drivers

  • 51

    Outline of This Chapter
    • 51

      Operating Systems
    • 51

      Drivers and Utilities
  • 54

    Windows 2000 Pre-Installed Model
    • 54

      Installation Procedure
    • 56

      Directory Configuration
    • 56

      Windows 2000 Setup Procedure
    • 58

      Installing the MSR Utility for Windows
    • 59

      Recovering the OS
  • 61

    Windows 98 Pre-Installed Model
    • 61

      Installation Procedure
    • 62

      Directory Configuration
    • 63

      Windows 98 Set-Up Procedure
    • 63

      Installing the MSR Utility for Windows
    • 64

      Recovering the OS
  • 66

    Installation for Windows XP Professional Locally Procured Edition
    • 66

      Installation Procedure
    • 67

      Installing the Serial Port Driver
    • 68

      Installing the Touch Panel Driver, MSR Utility and the Other Devices
  • 69

    Installation for Windows 2000 Professional Locally Procured Edition
    • 69

      Installation Procedure
    • 72

      Installing the Intel Chipset Diver
    • 72

      Installing the Network Driver
    • 74

      Installing the Display Driver
    • 74

      Installing the Sound Driver
    • 75

      Installing the Serial Port Driver
    • 75

      Installing the Touch Panel Driver, MSR Utility and the Other Devices
  • 76

    Installation for Windows NT Locally Procured Edition
    • 76

      Installation Procedure
    • 77

      Installing the Network Driver
    • 81

      Installing Service Pack 6A
    • 81

      Ultra DMA Setting for the HDD
    • 82

      Installing the Display Driver
    • 82

      Installing the Sound Driver
    • 83

      Installing the Serial Port Driver
    • 83

      Installing the Touch Panel Driver, MSR Utility and the Other Devices
  • 84

    Installation for Windows 98 Locally Procured Edition
    • 84

      Installation Procedure
    • 85

      Setup Procedure
    • 85

      Installing the Chipset Driver for Intel
    • 86

      Ultra DMA Setting for the HDD
    • 87

      Installing the Network Driver
    • 89

      Installing the Display Driver
    • 89

      Installing the Sound Driver
    • 90

      Installing the Serial Port Driver
    • 90

      Installing the Touch Panel Driver, MSR Utility and the Other Devices
  • 91

    Installation for MS-DOS Locally Procured Version
    • 91

      Installation Procedure
    • 92

      Installing the CD-ROM Driver
    • 92

      Installing the Network Driver
    • 94

      Installing the Serial Port Driver
    • 94

      Installing the Touch Panel Driver, MSR Utility and the Other Devices
  • 95

    Installation of Other Drivers
    • 95

      Installing the Touch Panel Driver for Windows
    • 99

      Installing the Touch Panel Driver for MS-DOS
    • 100

      Installing the MSR Utility for Windows
    • 101

      Installing the MSR Utility for MS-DOS
  • 101

    Setting of Windows and Drivers
    • 101

      Touch Panel Driver for Windows
    • 122

      Touch Panel Driver for MS-DOS
    • 123

      HDD Power Down Timer Setting
    • 127

      MSR Utility for Windows
    • 129

      Automatic Definition Data Setting Utility for Windows
    • 132

      MSR Utility for MS-DOS
    • 137

      Automatic Definition Data Setting Utility for MS-DOS
      • 138

        Ending Codes
      • 138

        File Format
      • 140

        Code Conversion Entry

• 141

  Chapter 5 BIOS Functions

  • 141

    HDD Power Down Timer Setting
  • 141

    BIOS Setup
    • 142

      Operating Procedure
    • 142

      The Help Display
    • 142

      Troubleshooting
    • 143

      Changing Settings
    • 143

      BIOS Setup Main Menu
    • 144

      Standard CMOS Features Menu
    • 147

      Advanced BIOS Features Menu
    • 150

      Advanced Chipset Features Menu
    • 151

      Integrated Peripherals Menu
    • 153

      POWER MANAGEMENT SETUP Menu
    • 155

      Supplementary Explanation for Power Management
    • 159

      PNP/PCI Configurations Menu
  • 160

    Defaults and Selectable Options
    • 160

      Standard CMOS Features
    • 163

      Advanced BIOS Features
    • 165

      Advanced Chipset Features
    • 166

      Integrated Peripherals
    • 168

      Power Management Setup
    • 169

      PNP/PCI Configuration
    • 170

      Setting a Password
  • 170

    Device Diagnostics Utility

• 179

  Chapter 6 Operation of the IM-800 and the DM-M820

  • 179

    IM-800 Power
    • 179

      Force Power Off
  • 179

    Leds for IM
    • 179

      Leds On Back
  • 180

    Opening and Closing of the CD/FDD Cover
    • 180

      CD-ROM Emergency Ejection
  • 180

    Adjusting the Volume
  • 180

    DM-M820 Power
  • 181

    Indicators for DM-M820
    • 181

      Leds
    • 181

      Beep (Only for Models with an MSR)
  • 181

    DM-M820 Operation
    • 181

      Adjusting the View Angle
    • 182

      How to Use a Touch Panel (For the Touch Panel Model)
    • 182

      How to Read a Magnetic Stripe Card (For the Model with an MSR)

• 183

  Chapter 7 Maintenance and Adjustment

  • 183

    Cleaning the IM-800 Front Panel Ventilation Opening
  • 183

    Display Adjustment for DM-M820
    • 183

      Determining Which Procedure to Use
    • 184

      Display Adjustment (SERIAL NO. *Xxxx00Xxxx*)
    • 185

      Maintenance and Adjustment
    • 186

      Display Adjustment (SERIAL NO. *Xxxx01Xxxx*)
  • 189

    Touch Panel Calibration
    • 189

      Windows
    • 189

      Ms-Dos
  • 190

    Maintenance for AC Adapter

• 191

  Chapter 8 Troubleshooting

  • 191

    Flow of Troubleshooting Procedures
  • 192

    Preparations for Troubleshooting
  • 192

    Problems and Possible Causes
    • 193

      System Unable to Start
    • 196

      Power Management Faults
    • 196

      System Clock Faults
    • 197

      Memory Faults
    • 198

      Floppy Disk Drive Unit Faults
    • 198

      HDD Faults
    • 199

      CD-ROM Faults
    • 200

      Network Faults
    • 201

      Speaker Faults
    • 201

      LCD Display Faults
    • 202

      Touch Panel Faults
    • 204

      Printer Unit Faults
    • 205

      Serial Port, Parallel Port, USB Port, and Keyboard/Mouse Port Faults
    • 206

      Faults That Are Difficult to Diagnose
    • 207

      Power Supply Faults
    • 209

      MSR Faults
  • 210

    POST Messages
  • 213

    Procedures for Testing the Power Supply
    • 213

      Setup

• 217

  Chapter 9 Disassembly and Assembly

  • 218

    Disassembly and Assembly of the DM-M820
    • 218

      Determining Which Procedure to Use
  • 219

    Precautions before Assembly and Disassembly
  • 220

    Conceptual Work Diagram for DM-M820
  • 221

    Disassembling the Base Assembly
    • 221

      Base Assembly(117)
  • 224

    Removing the Covers
    • 224

      Rear Cover
    • 225

      Front Cover
  • 226

    Removing the Components (SERIAL NO. *Xxxx00Xxxx*)
    • 226

      MSR Assembly or LED Circuit Board
    • 227

      Rear Case
    • 228

      Removing the Front Case
    • 229

      Rear Panel
    • 230

      Touch Panel Circuit Board
    • 231

      LCD Circuit Board
    • 233

      Inverter Circuit Board
    • 234

      Removing the Touch Panel Assembly
    • 238

      Removing the Touch Panel Unit
    • 240

      Lcd
    • 241

      Switch Circuit Board
  • 243

    Removing the Components (Later the SERIAL NO. *Xxxx01Xxxx*)
    • 243

      MSR Assembly or LED Circuit Board
    • 244

      Rear Case
    • 245

      Removing the Front Case
    • 246

      Rear Panel
    • 247

      Touch Panel Circuit Board
    • 248

      LCD Circuit Board
    • 249

      Inverter Circuit Board
    • 250

      DC Jack Board
    • 251

      Removing the Touch Panel Assembly
    • 253

      Lcd
    • 255

      Switch Circuit Board
  • 256

    Disassembly and Assembly of the IM-800
  • 257

    Conceptual Work Diagram for IM-800
    • 258

      Removing the IM-800 Rear Case
  • 258

    Removing the Covers
    • 258

      Upper Case
  • 259

    Removing the Compornents
    • 259

      Riser Frame
    • 260

      COM Port Circuit Board Assembly
    • 260

      PCI Card
    • 261

      RAID Card
    • 262

      Riser Circuit Board
    • 265

      CD/FDD Bracket
    • 267

      CD-Rom
    • 268

      Fdd
    • 269

      HDD Bracket
    • 271

      Hdd
    • 276

      DIMM
    • 277

      System Fan
    • 278

      Switch Cable Assembly (218)
    • 279

      CPU Cooler and CPU
    • 281

      Speaker
    • 283

      Power Supply
    • 285

      Main Circuit Board

• 287

  Appendix A Jumper Settings

  • 287

    2.5"HDD Jumper Settings
  • 288

    DM-M820 Jumper Settings
    • 288

      Jumper Settings for the Touch Panel Board
    • 288

      LED of DM-M820 T/P Board

• 289

  Appendix B Parts Information

  • 289

    Part Life
  • 290

    Part List DM-M820-013/023/113/123
    • 291

      DM-M820-013/023/113/123 Case Block
    • 292

      DM-M820-013/023/113/123 Component Block
    • 293

      DM-M820-013/023/113/123 Base Unit Block
  • 294

    Parts List DM-M820-014/024/114/124 (SERIAL NO. *Xxxx00Xxxx
    • 296

      DM-M820-014/024/114/124 (SERIAL NO. *Xxxx00Xxxx*) Case Block
    • 297

      DM-M820-014/024/114/124 (SERIAL NO. *Xxxx00Xxxx*) Component Block
    • 298

      DM-M820-014/024/114/124 (SERIAL NO. *Xxxx00Xxxx*) Base Unit Block
  • 299

    Parts List DM-M820-014/024/114/124 (Later the SERIAL NO. *Xxxx01Xxxx
    • 301

      DM-M820-014/024/114/124 (Later the SERIAL NO. *Xxxx01Xxxx*) Case Block
    • 302

      DM-M820-014/024/114/124 (Later the SERIAL NO. *Xxxx01Xxxx*) Component Block
    • 303

      DM-M820-014/024/114/124 (Later the SERIAL NO. *Xxxx01Xxxx*) Base Unit Block
  • 304

    Parts List DM-M820-015/025/115/125 (SERIAL NO. *Xxxx00Xxxx
    • 306

      DM-M820-015/025/115/125 (SERIAL NO. *Xxxx00Xxxx*) Case Block
    • 307

      DM-M820-015/025/115/125 (SERIAL NO. *Xxxx00Xxxx*) Component Block
    • 308

      DM-M820-015/025/115/125 (SERIAL NO. *Xxxx00Xxxx*) Base Unit Block
  • 309

    Parts List DM-M820-015/025/115/125 (Later the SERIAL NO. *Xxxx01Xxxx
    • 311

      DM-M820-015/025/115/125 (Later the SERIAL NO. *Xxxx01Xxxx*) Case Block
    • 312

      DM-M820-015/025/115/125 (Later the SERIAL NO. *Xxxx01Xxxx*) Component Block
    • 313

      DM-M820-015/025/115/125 (Later the SERIAL NO. *Xxxx01Xxxx*) Base Unit Block
  • 314

    Parts List (IM-800 for 3.5"HDD Model
    • 316

      IM-800 for 3.5"HDD Model Component Block
  • 317

    Parts List (IM-800 24V Model
    • 319

      IM-800 24V for 3.5"HDD Model and Speaker Model Component Block
  • 320

    Parts List (IM-800 for 2.5"HDD Model and Speaker Model
  • 322

    IM-800 for 2.5"HDD Model and Speaker Model Component Block