Maintenance Assistant - Xerox WorkCentre 4265 System Administrator Manual

Administrator Tools
MeterAssistant
MeterAssistant automatically submits meter reads to Xerox from network printers. This process
eliminates the need to collect and report meter read information manually.
Note: If the count is zero, no data has been transmitted to Xerox.
To view the last transmission of Billing Meter information for your printer:
In CentreWare Internet Services, click Status > SMart eSolutions.
1.
2. Click MeterAssistant™.
To configure email alerts, for Meter Email Alerts, click Settings.
3.
4. Configure settings as needed, then click Apply.
For details on setting up alerts, see
SuppliesAssistant
SuppliesAssistant monitors the remaining life of the toner or ink, and other printer consumables. When
Smart eSolutions is configured to communicate with Xerox, SuppliesAssistant also monitors the usage of
consumables. The data reported to Xerox is used to replenish supplies.
In CentreWare Internet Services, click Status > SMart eSolutions.
1.
2. Click SuppliesAssistant. The supply list appears with the current % Life Remaining of each supply
item.
Note: If the % Life Remaining is unknown, no data has been transmitted to Xerox.

Maintenance Assistant

Maintenance Assistant provides options for troubleshooting your printer. You can send detailed
diagnostic information to Xerox
usage information to your computer in .csv format.
In CentreWare Internet Services, click Status > SMart eSolutions.
1.
2. Click Maintenance Assistant.
3. Click one of the following:
Send Diagnostic Information to Xerox
−
− Start an Online Troubleshooting Session at www.xerox.com
Download file to your computer: Right-click and download the UsageLog.csv file to your
−
computer.
®
146 Xerox WorkCentre
System Administrator Guide
Setting up Alert Notification
®
, start online troubleshooting sessions with Xerox
®
4265 Multifunction Printer
on page 142.
®
, and download