Out-Of-Box Failures - NCR 7454 Hardware User's Manual

2-40 Chapter 2: Hardware Installation

Out-of-Box Failures

The RSG‐Atlanta Customer Satisfaction Hotline will replace out‐of‐box
failed hard disks with identical, preloaded drives. Once a system is
successfully installed, all disk contents are the responsibility of the
customer. The customer is responsible for restoring operating system
software and/or customer‐specific data onto replacement disks sent to
repair a failed or damaged disk in the field. NCR provides recovery
tools for the operating system and platform software.