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Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. ...
Storage Media ................. 1‐6 Power Supply.................. 1‐7 Operating Systems ................. 1‐7 Power Management................1‐8 Definitions of the states involved..........1‐9 Operator Displays................1‐14 5942 12.1‐Inch Color LCD............1‐14 5982 5‐Inch Monochrome LCD........... 1‐15 CRT Displays ................1‐16 7452‐K404 9‐Inch Monochrome CRT (Remote) ....1‐16 7452‐K419 15‐Inch Color CRT (Remote) ....... 1‐17 Keyboards .................... 1‐18 5932 Keyboards................1‐18 Keyboard Power............... 1‐18 NCR PS/2 Alphanumeric Big Ticket POS Keyboard (5932‐1xxx) ................1‐19 NCR 64‐Key PS/2 POS Keyboard (5932‐2xxx) ..... 1‐20...
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System Configuration Diagram ............1‐31 Wireless Network ................1‐32 Introduction to Using Access Points.......... 1‐32 Chapter 2: Hardware Installation Installation Restrictions................ 2‐1 Base Terminal ..................2‐2 Keyboard and Mouse Connections ............ 2‐3 Installing the Transaction Printer ............2‐4 Installing the Operator Display ............2‐7 5942 LCD Monitor ................2‐7 5982 5‐Inch Operator Display ............2‐9 Installing the PCI LCD Card (5952‐K052)......2‐10 Connecting the 5982 Display to the Terminal...... 2‐11 CRT....................2‐12 Installing an Integrated Customer Display ........2‐13 Installing a Remote NCR 7446‐K451 Customer Display ....2‐19...
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Installation Procedure ................ 2‐20 Installing a Remote NCR 5972 Customer Display ......2‐25 5972 Customer Display ............2‐25 Installing the Display Mount..........2‐26 Installing a Cash Drawer ..............2‐27 Chapter 3: Setup Entering Setup ..................3‐1 How to Select Menu Options .............. 3‐1 Special DynaKey Keypad Mode ............3‐2 Normal DynaKey Keypad Operating Mode ......3‐4 Disabling Resources................3‐4 BIOS Default Values ................3‐5 Standard CMOS Features.............. 3‐5 Advanced Features................. 3‐6 Advanced Chipset Features ............3‐7 Integrated Peripherals ..............3‐7 Power Management Setup ............
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Gold Disk Contents................4‐5 NCR 7446‐xxxx (WinXP Pro) OS Recovery Software (LPIN: D370‐0635‐0100) ..............4‐5 NCR 7446‐xxxx (WinXPe) OS Recovery Software (LPIN: D370‐0619‐0100)................4‐1 OS Customization ..............4‐2 Chapter 5: BIOS Updating Procedures Introduction ................... 5‐1 Prerequisites ..................5‐1 Creating the Bootable Media ............5‐2 Creating a Bootable Flex Diskette ..........5‐2 Creating a Bootable CD ............. 5‐2 BIOS Update ..................5‐3 Connecting an External USB CD‐ROM Drive ......5‐3 Updating Procedures ..............5‐4 Chapter 6: 2x20 Customer Display (7446‐K451) Features ....................6‐1 General Specifications ................
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Demo Mode Selection ..............6‐5 International Character Set ............6‐6 Command Control................6‐7 Command List Table ................6‐8 Commands................... 6‐11 RealPOS 20 Standard Mode Command List......6‐11 EPSON ESC/POS Command List‐1..........6‐13 EPSON ESC/POS Command List‐2..........6‐15 Set International Font for ESC/POS (Table 7‐11) ....6‐16 Select Code for ESC/POS (Table 7‐12) ........6‐16 Character Sets ..................6‐17 International Character Sets............6‐17 USA, Standard Character Sets (20H – 7EH) ......6‐18 Page 0 (PC437: USA, Standard Europe) (80H – FFH) ..... 6‐18 Page 1 (Katakana) (80H – FFH) ..........6‐19 Page 2 (PC858: Multilingual+ Euro Symbol) (80H – FFH)..6‐19 Page 3 (PC860: Portuguese) (80H – FFH)........
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viii Vertical scroll................. 6‐25 Move Cursor to Home Position..........6‐25 Move Cursor to Left‐Most Position ........... 6‐25 Move Cursor to Right‐Most Position......... 6‐25 Move Cursor to Bottom Position..........6‐25 Move Cursor to Specified Position ..........6‐26 Initialize Display................6‐26 Reset the Window ................ 6‐26 Clear Display Screen, and Clear String Mode ......6‐26 Clear current line, and cancel string mode ....... 6‐26 Brightness adjustment ..............6‐26 Set cursor ON or OFF..............6‐26 Control Code Set ................. 6‐27 Code Example..................6‐28 Chapter 7: Cash Drawer Interface Software Drivers ................... 7‐1 Cash Drawer Pin Assignment .............
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Revision Record Issue Date Remarks A Mar 2004 First issue Safety and Regulatory Information The NCR RealPOS 7443 conforms to all applicable legal requirements. To view the compliance statements see the NCR RealPOS Terminals Safety and Regulatory Statements (B005‐0000‐1589). ...
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Product Overview Chapter 1: The NCR RealPOS™ 30 (also known as NCR 7446) is a powerful, retail‐ hardened point‐of‐sale terminal targeted for general merchandise, food and convenience store environments. It provides exceptional scalability utilizing 1.2GHz Intel Celeron processor to address a range of price/performance levels and operating system environments. The system offers superior connectivity for retail, with support for legacy peripheral interfaces (RS‐ 232, PS/2, Parallel, and VGA), as well as emerging interface standards such as USB 1.1 ports. The optimized cabinet configurations save valuable space at the Checkstand while providing expandability for future needs. The system includes 1 PCI slot, 2 DIMM memory sockets supporting up to 512 MB of PC133 SDRAM. There are provisions for internal Flex Disk Drive and Compact Flash Memory devices. The RealPOS 30 supports a broad range of industry standard operating system environments including DOS and Windows XP Embedded. In addition, the RealPOS 30 is Linux certified utilizing various Linux distributions. Note: Windows 2000 Professional and Linux reference images are also available by special request. You may order NCR drivers on CD‐ROM, but they must be loaded or configured by the customer. ...
Chapter 1: Product Overview Configuration Modular Configuration The RealPOS 30 is the smallest terminal cabinet in the RealPOS family. Integration options are limited to the 7446‐K300 Rear Cable Cover, which offers support for an optional pole‐mounted display. Note: The RealPOS 30 does not support unified configurations. The devices cannot be stacked on a single peripheral tray. Since the keyboard location is in front, this prevents the terminal from integrating on a cash drawer. 21471 ...
Chapter 1: Product Overview Operator Controls Access Door Lock Power ON LED Disk Activity LED 21580 Compact Flash Slot Access Door Fiex Disk Drive Power On/Off switch 21579...
The serial number and model number are included on a label, which is located at the bottom of the unit. A Certificate of Authenticity label is also included if the terminal was shipped with a pre‐installed Operating System. Note: Place Label On Bottom Of Unit NCR Corporation Atlanta, GA 30096 Made in Singapore Class 7456 100-240 Vac 6.0 A 50-60 Hz This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:...
Chapter 1: Product Overview Features Processor Board The processor board has the following features: • 1.2GHz Intel Celeron processor with 100MHz front side bus • Two 168‐Pin DIMM memory sockets (up to 512 MB of PC133 SDRAM) • One Combo PCI Riser Slot for Optional Expansion Card • Four External RS‐232 ports (selectable) • Four UHCI USB 1.1 Ports (two on Back Panel, two on Front Panel) • Ethernet 10/100baseT LAN • One Compact Flash Type I Socket on Secondary IDE Channel (Front Panel) • One 40‐pin Primary IDE Connector (Ultra ATA 33/66/100 Bus Master) • One 44‐pin Secondary IDE Connector (Ultra ATA 33 Bus Master) • One 34/26‐pin FDD Connector for Standard/Slim type FDD • One 40‐pin Connector for POS IO Board which has COM3/4, cash drawer kick out, and 24 V printer power ports • 15‐pin D‐shell connector for CRT or analog LCD • 25‐pin D‐shell Parallel connector • 1.44 MB Flex Disk interface •...
Chapter 1: Product Overview • APM 1.2 or ACPI 1.0b • 2Mbit LPC Firmware Hub for Award BIOS • Real‐Time Clock/Calendar 256‐byte CMOS • 2Mbit LPC Firmware Hub for Award BIOS I/O POS Board The functions and capabilities include: • Two D‐Sub 9‐pin for two 16550 compatible UARTs (COM3/COM4) with power selection jumpers • One RJ11 Cash drawer port • One +24V Port for a POS Printer • On board +12V to +24V DC/DC converter for cash drawer power selection • 40‐pin Connector for connection to the Main Board • 4‐pin power connector Combo Riser Card • One Combo PCI Riser slot for optional expansion • 33 MHz, 5V, 32 bit • Maximum length for PCI cards is 150mm (5.9 in.) • PCI‐2.2 compliant ...
Chapter 1: Product Overview Power Supply • 180W Output power • Active Power Factor Correction (PFC) circuit • Auto‐ranging input features • 100‐127VAC or 200‐240 VAC, 50‐60Hz Operating Systems • DOS 6.22 • Windows XPe • Windows XP Pro Note: A Linux reference image, including NCR drivers, is orderable on CD‐ROM, but must be loaded or configured by customer. You may separately negotiate with NCR Worldwide Customer Services or NCR Professional Services for custom preloading services, including Windows XP Professional, Windows 2000 and Linux. ...
Chapter 1: Product Overview Power Management Power management is implemented on the 7446 using the ACPI 1.1 Specification 1.1. In order to accomplish this, the processor board is equipped with ACPI BIOS. The BIOS supports the ACPI 1.1 specification. This permits the terminal to go to a low power state during some level of inactivity. With ACPI, the operating system has some control over the power management by going into suspend, standby, or hibernate (depending on the Operating System). The S0, S1, S4, and S5 states are implemented. For the detail of the ACPI, refer to ACPI Specification 2.0b. Not all Entry and Exit points are available at all times. Availability is based on ACPI states. Notes: • When the LAN cable is connected a WakeOnLan notification is sent to the operating systems, causing the terminal to come out of a low power state such as hibernation under Windows 2000/Windows XP. This is similar to the WakeOnLan feature. • Wake on Alarm is not supported from the ʺoffʺ state. This is because the ACPI power management in the BIOS does not allow the Timer/Alarm to wake the system. Wake on LAN is supported. Similar functionality can be implemented from the server by sending a LAN wakeup message. • Wake on Alarm from Window NT is not supported. • USB devices must be enabled in Windows 2000/Windows XP for Wake from Standby to function. This is set in at: Start Control Panel System Hardware Tab Device Manager [USB device] Properties. There is a check box to enable the function under the USB tab. ...
Chapter 1: Product Overview Definitions of the states involved Mechanical Off: System is not working. No AC power is connected to the system. Operational parameters are not saved. System resets and initializes when transitioning to the Full On State. Entry: a) Remove power from unit. Exit: Connect power to unit. (move to Soft Off or Full On or APM Enabled) Soft Off: AC Power is connected to the system. Only the 5V standby and 3.3V standby voltages are present within the machine. Entry: a) Connect power to unit. (Assuming “Status after power fail” in BIOS Setup is configured for “Off” after power cycle or it is configured for “Previous Status” and the previous status was off when AC power was removed. b) Turn off unit via power button. Power button can be configured for either instant off or for off after being pressed for longer than four seconds. c) Unit turned off via software control Exit: a) Press power button b) Wake On LAN (*) c) Wake ON Ring (*) d) Wake On Alarm (*) e) Remove AC Note: Function has no effect with any of the following conditions: a) First time AC is connected b) Power button delay is set to 4 seconds into Soft Off state c) BIOS is not set to enable these functions ...
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1-10 Chapter 1: Product Overview Full On: System is working and not power managed (APM Disabled) Entry: a) Press power button. b) Wake On LAN c) Wake On Ring d) Wake On Alarm Exit: a) Turn off unit via power button. Power button can be configured for either instant off or for off after being pressed for longer than four seconds. b) Unit turned off via software control c) Remove AC APM Enabled: System is working and not power managed Entry: a) Press power button b) Wake On LAN c) Wake On Ring d) Wake On Alarm e) Wake on PS/2 keyboard or PS/2 mouse activity f) Wake on USB activity Exit: a) Turn off unit via power button. Power button can be configured for either instant off or for off after being pressed for longer than four seconds. b) Unit turned off via software control c) Disable APM c) Remove AC ...
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Chapter 1: Product Overview 1-11 APM Standby • System is in a low power state with some power savings • Most devices are in a low power mode. • The CPU clock is slowed or stopped. • Operational parameters are retained. • System returns quickly to the APM Enabled State. • The Resume Timer event must return the system to the APM Enabled state. • User activity may be required to return the system to the APM Enabled State. • The operating system is notified after the system transitions to the APM Enabled State. • Prior operation resumes after returning to the APM Enabled state. • Interrupts must still be processed normally. This may require waking up the CPU temporarily if it was stopped. • The CPU may be stopped again when the APM Driver calls the CPU Idle function. Some (not all) specific device states: • Hard Drive: Standby (motor not spinning, interface buffer active) • Display: CRT – Suspend (No image on screen, LCD – Off • Video Controller: Standby •...
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1-12 Chapter 1: Product Overview f) Wake on USB activity g) Remove AC APM Suspend: System is in a low power state with maximum power savings. Most power managed devices are not powered. The CPU clock is stopped. The CPU core is in its minimum powered state. Operational parameters are saved to be restored later when resuming. System takes a relatively long time to return to the APM Enabled state. The Resume Timer event must be on of the wakeup events. The operating system is notified after the system transitions to the APM Enabled state. Prior operation resumes after returning the APM Enabled state. Some (not all) specific device states: • Hard Drive: Sleep (motor not spinning, interface buffer inactive) • Display: CRT – Off, LCD – Off • Video Controller: Suspend • Chipset: Suspend Entry: a) Programmable timeout b) Under software control Exit: a) Wake On LAN b) Wake On Ring c) Wake On Alarm d) Wake on keyboard, mouse, or touch activity e) Wake on USB activity f) Remove AC The APM BIOS provides some degree of power management functionality without any support from the operating system or application software. ...
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Chapter 1: Product Overview 1-13 An APM driver is better suited to make power management decisions for unique peripherals than the BIOS, and can override most BIOS requests to go into standby, suspend, and so on. APM device drivers provided by NCR with the RealPOS 30 are outlined in the Retail TAPS Programming Help File (BD90‐0261‐B). Terminal power on/power off is controlled through a logic level power switch on the processor board. It can be disabled through software. ...
1-14 Chapter 1: Product Overview Operator Displays 5942 12.1-Inch Color LCD 19809 The design of the 5942 12.1‐Inch LCD is for customers who desire a color display and prefer the small footprint and ergonomic packaging of LCD technology versus traditional CRT’s. The 5942 Display features a 12.1‐Inch Active Matrix Color LCD with support for SVGA and XGA resolution. Note: The RealPOS 30 supports the 5942 LCD Display as an operator display only. Features • Bright dual and single backlight active matrix LCDs • VGA Interface • Standalone Base • 1.5m VGA Cable • AC Power Supply with mini‐IEC connector • AC Power Cord ...
Chapter 1: Product Overview 1-15 5982 5-Inch Monochrome LCD The 5982 LCD Display is a terminal‐powered monochrome 5‐Inch VGA LCD. It is suitable for retail environments that do not require a significant amount of data displayed at one time, and/or require an operator display with a very small footprint. The display provides a 2x20 display format emulation with a 2x20 VCO driver to facilitate application and hardware migration. It supports off‐the‐shelf operating systems and applications, and can mount on the 5932 64‐Key keyboard or standalone with an 8‐inch Post Mount (5982‐F034). 19744 Features • Keyboard Mount • 4m LCD Cable Note: To configure a 5982 LCD Display with the RealPOS 30, a PCI LCD Card (5952‐K052) is required. ...
1-16 Chapter 1: Product Overview CRT Displays The RealPOS 30 supports traditional CRT/Keyboard configurations. Note: The display’s data cable connects to the analog VGA port at the back of the terminal. However, ensure a separate order for a power cord to connect the CRT directly to an external AC outlet. There is no AC convenience outlet at the back of the RealPOS 30 terminal. 7452-K404 9-Inch Monochrome CRT (Remote) 7452-K404 19742b Features • Non‐glare, phosphor screen with VGA (600x800) resolution • Table top mount with tilt and swivel • 4m Data (Video) Cable • 4m Power Cables ...
Chapter 1: Product Overview 1-17 7452-K419 15-Inch Color CRT (Remote) 19743 Features • Non‐glare, phosphor screen with VGA (640x480) resolution • Table top mount with tilt and swivel • 1m Data (Video) Cable • 1m Power Cables ...
1-18 Chapter 1: Product Overview Keyboards 5932 Keyboards The NCR 5932 Keyboards are intended for harsh retail environments and contain an internal membrane to protect against objects such as paper clips, staple wires, pins, and so forth, from falling between the keys and damaging the electronics. This technology improves overall reliability not typically found in standard PC keyboards or many retail keyboards. There are four models of the NCR 5932 Keyboard: • NCR PS/2 Alphanumeric Big Ticket POS Keyboard (5932‐1xxx) • NCR 64‐Key PS/2 POS Keyboard without Magnetic Stripe Reader (MSR) (5932‐2xxx) with MSR (5932‐2xxx) • NCR USB Alphanumeric Big Ticket Keyboard (5932‐5xxx) • NCR 5932 104‐Key Programmable POS Keyboard (5932‐6xxx) Keyboard Power The RealPOS 80 supplies power to the PS/2 keyboard even when in the OFF state. This is for configurations that require the terminal to turn on when a key is pressed. Most NCR PS/2 keyboards have a Power ON LED which stays illuminated, indicating power is present in the keyboard. Pressing a key may also cause tones to be sounded, but unless the terminal is configured to power up when a key is press, nothing happens. ...
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Chapter 1: Product Overview 1-19 NCR PS/2 Alphanumeric Big Ticket POS Keyboard (5932-1xxx) This NCR PS/2 Alphanumeric Big Ticket POS Keyboard contains a full alphanumeric keyboard, a POS numeric keypad, and POS Function keys. The function keys permit customer specific key assignments. It also includes a 68‐Inch keyboard cable. Keylock Status Indicator 19745 Features • 3‐Track ISO Magnetic Stripe Reader (MSR) • 68‐Inch PS/2 Keyboard Cable • International English Character Set Wedge support for the following: • Keylock • Speaker • Scanner • MSR ...
1-20 Chapter 1: Product Overview NCR 64-Key PS/2 POS Keyboard (5932-2xxx) The NCR 64‐Key POS Keyboard, designed for checkout environments where alpha entry is not required, includes 55 assignable function keys and a numeric keypad with 11 keys. Keylock Status Indicator 19746 Features • Keylock • Speaker • Scanner • System Status Indicator LED • 68‐Inch PS/2Keyboard Cable Note: Configure a NCR 5932‐2xxx if you need an MSR feature. The Wedge controller handles the operations of the user‐ programmable speaker, Magnetic Stripe Reader (MSR), keylock, and scanner connector. Please refer to the Wedge Software User’s Guide (BD20‐1368‐A) for detailed information about interfacing and configuring these devices. ...
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Chapter 1: Product Overview 1-21 Keylock The Big Ticket and 64‐key keyboards have a four‐position keylock switch. The table following explains the keylock positions. Abbreviation Position Description Ex Exception Used by the customer or service representative to perform low‐level programming such as terminal diagnostics, configuring the terminal, or loading the terminal. L Locked Used to lock keyboard input to prohibit use of normal functions. R Register Used when performing normal retail mode functions. S Supervisor Used by supervisor to provide highest level of terminal control in cases such as refunds and running totals. Speaker A programmable speaker generates key clicks and error tones. Buzzer The buzzer is an internal on board Buzzer. System Status Indicator LED The system status indicator is a two‐color LED. The green color indicates the keyboard has power. Red indicates an error condition. When the system is off, the LED does not light up. ...
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1-22 Chapter 1: Product Overview The status and condition indicated by the LED are as follows: Status Condition Green Power on Red Wedge controller reporting an error condition Flashing red/green Keypad of 64‐key keyboard in PC Setup mode Off System off (see Keyboard Power section) Note: For more information about the Wedge controller, refer to Wedge Software User’s Guide (BST0‐1368‐B). MSR (Magnetic Stripe Reader) The MSR is an optional feature that provides support for reading magnetically coded data cards. The keyboards support two different types of MSR: • ISO Tracks 1, 2, and 3 • JIS‐II and ISO Track 2 (Big Ticket and full‐featured 64‐key keyboards only) Note: MSR signals are routed to the Wedge controller and passed into the system keyboard data stream. For more information about the Wedge controller, refer to Wedge Software User’s Guide (BD20‐1368‐A) ...
Chapter 1: Product Overview 1-23 NCR USB Alphanumeric Big Ticket Keyboard (5932-5xxx) Keylock 19586 The NCR USB Alphanumeric Big Ticket Keyboard is a multifunction keyboard that is two keyboards built into one. The keyboard consists of two major sections: • 38‐key POS keyboard • Industry‐standard alphanumeric PC keyboard The keyboard contains the key matrix and other POS‐specific functions such as keylock, speaker, system status indicator, and magnetic stripe reader (MSR). This 5932 keyboard also has a USB port to connect a Scanner or other USB device. Features The NCR 5932 USB Keyboard supports the following features: • Integrated Touch Pad, Keylock, Speaker, 3‐Track Magnetic Stripe Reader (MSR) • Keyboard Status LEDs • USB cable • Additional external USB ports • No language characteristics Note: Refer to NCR 5932 USB Keyboard User’s Guide (B005‐0000‐1395) ...
1-24 Chapter 1: Product Overview NCR 5932 104-Key Programmable POS Keyboard (5932-6xxx) The NCR 5932 104‐Key Programmable POS Keyboard is a PS/2 multifunctional keyboard that is two keyboards built into one. The keyboard consists of two major sections: • 32‐key Point‐Of‐Sale Keyboard • PC type Alphanumeric Keyboard 21662 The keyboard includes the following features: • Keylock • Tone Indicator • Keyboard Status Indicator • Magnetic Stripe Card Reader (MSR) • Glide Pad ...
Chapter 1: Product Overview 1-25 Customer Displays 7446-K451 VFD The 7446‐K451 can be integrated on the RealPOS 30 when combined with the 7446‐K300 Rear Cable Cover Kit. 21679a Optionally, the 7446‐K451 can be combined with the 7446‐K452 Remote Base Kit to become a free‐standing remote display. The remote base kit includes two posts, which provide a variety of height options ranging from 20 – 51 cm (7.8 – 20 in.). 21677...
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1-26 Chapter 1: Product Overview Features • 5 x 7 pixel characters international (single‐byte) characters sets Euro • OPOS drivers available for supported Windows O/S • Adapter, mounts to rear base with 2 screws (only screws required) • 11.5cm short extension post • 25cm long extension post • 50 cm RS‐232 cable (integrated) • Sturdy plastic base with 4 screw mounts for attaching base to countertop (Remote) • 2m RS‐232 cable (Remote) • Terminal Powered ...
Chapter 1: Product Overview 1-27 5972-1xxx VFD The NCR 5972‐1xxx Display is a 2x20 alphanumeric VFD display. It requires selection of cable feature, power feature and remote mount feature to configure with the RealPOS 30. Desktop Model 16-Inch Post 20448 Features • RS‐232 Interface • Socket for 32K of PROM for additional character sets • 7 x 9 pixel characters • Diagnostics • Character sets: • Code Page 858 (International) • Katakana • Code Page 866 (Cyrillic) • Terminal Powered or external power supply ...
1-28 Chapter 1: Product Overview 5972-2xxx LCD The NCR 5972‐2xxx is a low cost alphanumeric 2x20 LCD Display. It requires a selection of remote mount feature to configure with the RealPOS 30. 5972-2xxx (LCD) 5972-2xxx (LCD) 19750c Features • RS‐232 Interface • 5 x 8 pixel characters • Diagnostics • Character sets: • Code Page 858 (International) • Terminal Powered or external power supply ...
Chapter 1: Product Overview 1-29 Printers 7162 Printer The NCR 7162 is a dot matrix printer that provides up to 40 columns receipt and journal, and up to 88 columns of slip print. The printer’s features include paper low sensors, slip‐out detectors, automatic paper cutting, and two cash drawer kick out connectors. It has an RS‐232 data interface. It receives power from the 24V connector on the terminal I/O Board or from an external power supply.. It also has a connector for cash drawers. 15220 Note: Printer data cable is not included with the printer. 7167 Printer The NCR 7167 Printer is a fast, quiet, relatively small and very reliable multi‐function printer. It prints receipts, validates and prints checks, and prints on a variety of single or multiple part forms. There is no journal as the host terminal keeps it electronically. The printer can connect through a USB port or a serial port. It receives power from the 24V connector on the terminal I/O Board or from an external power supply.. ...
1-30 Chapter 1: Product Overview 19711 Note: Printer data cable is not included with the printer. 7197 Printer The NCR 7197 Printer is a fast, quiet, relatively small and very reliable multi‐function printer. It prints receipts and is capable of two‐color printing. The printer can connect through a USB port or a serial port. It receives power from the 24V connector on the terminal I/O Board or from an external power supply. 19712 Note: Printer data cables is not included with the printer. ...
1-32 Chapter 1: Product Overview Wireless Network The 7446 supports the ORiNOCO 802.11b Gold PCI Adapter (2330‐ K354) wireless network component. This wireless LAN PCI expansion card features Gold 128‐bit encryption and worldwide certification. Note: Maintenance is not offered for the 2330‐K354 due to rapid product refresh cycles in the wireless industry. Introduction to Using Access Points An Access Point extends the capability of an existing Ethernet network to devices on a wireless network. Wireless devices can connect to a single Access Point, or they can move between multiple Access Points located within the same vicinity. As wireless clients move from one coverage cell to another, they maintain network connectivity. Access Point Coverage Access Area Point 21136 Wireless Network Access Infrastructure To determine the best location for an Access Point, it is best that you conduct a Site Survey before placing the device in its final location. For information about how to conduct a Site Survey, contact your local NCR support representative. ...
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Chapter 1: Product Overview 1-33 Before configuring an Access Point for your specific networking requirements, ensure initialization. See the ORiNOCO AP‐2000 User Guide (2330‐K309) details. This document is available on the NCR Information Products web site at http://www.info.ncr.com. Click on General Search and then enter Proxim in the Title field. ...
Hardware Installation Chapter 2: This chapter explains how to install the RealPOS 30 hardware, including out‐of‐box installation and how to install the optional peripheral devices. The 7446 is very flexible to install. This document discusses a typical configuration. Your configuration may require adjustments to the procedures. Installation Restrictions • Before installing the RealPOS 30, read and follow the guidelines in the RealPOS 30 Site Preparation Guide (B005‐0000‐1552) and the NCR Workstation and Peripheral AC Wiring Guide (BST0‐2115‐53). • Install the RealPOS 30 near an electrical outlet that is easily accessible. Use the power cord as a power disconnect device. • Do not permit any object to rest on the power cord. Do not locate the RealPOS 30 where the power cord can be walked on. • Use a grounding strap or touch a grounded metal object to discharge any static electricity from your body before servicing the RealPOS 30. Caution: This unit contains hazardous voltages and should only be serviced by qualified service personnel. Caution: Do not connect or disconnect the transaction printer while the terminal is on. This can result in system or printer damage. ...
Chapter 2: Hardware Installation Base Terminal 1. Unpack the terminal in the desired location. 21240 2. Connect the external cables. The following illustration identifies the Back Panel and Front Panel cable connectors (I/O POS Board is shown). Audio Out 24V Power USB 1 RS-232/4 RS-232/3 Cash Drawer Mouse Keyboard RS-232/2 RS-232/1 Parallel USB 2 USB 3 USB 4 21581...
Chapter 2: Hardware Installation Keyboard and Mouse Connections The keyboard and mouse directly connects to the terminal through the PS/2 connectors. A PS/2 connector is available for each. 21583 ...
Chapter 2: Hardware Installation Installing the Transaction Printer The NCR 7162, NCR 7167 and NCR 7197 printers connects to the terminal directly or as remote devices. Other printers are available as remote devices only. The printers can connect through a USB connector or an RS‐232 connector. Interfaces Supported Printer RS-232 √ 7162 √ √ 7167 √ √ 7197 ...
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Chapter 2: Hardware Installation 1. Connect the Data Connector Cable (USB or RS232) on the printer to the corresponding terminal port. 2. Connect the Printer Power Cable to the Power Connector on the printer and to the 24V Power Connector on the terminal. Power RS-232 497-0435073 - 2 m (1416-C984-0020) 9-Pin to 25-Pin (7162) 9-Pin to 9-Pin 497-0407427 - 1.0 m 497-0408349 - 0.7 m (1416-C337-0010) (1416-C359-0007) 497-0407429 - 4 m 497-0407943 - 4 m (1416-C266-0040) (1416-C337-0040) ...
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Chapter 2: Hardware Installation Power 497-0418587 - 1 m 497-0435073 - 2 m (1416-C640-0010) (1416-C984-0020) 497-0418588 - 4 m (1416-C640-0040) 21585 ...
Chapter 2: Hardware Installation Installing the Operator Display You may place an Operator Display directly on top of the base terminal. When there is no Customer Display the recommended location for the Operator Display is the back position, thus minimizing the overhang of the display. The 7446 supports the following Operator Displays. • NCR 5942 LCD Monitor • NCR 5982 5‐Inch Mono LCD • NCR 7452‐K404 9‐Inch CRT (Remote) • NCR 7452‐K419 15‐Inch Color CRT (Remote) 5942 LCD Monitor The 5942 connects to the terminal through the VGA connector. It receives power from an AC power supply. ...
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Chapter 2: Hardware Installation Power 21586 1. Connect the LCD Cable to the VGA connectors on the 5942 monitor and RealPOS 30 terminal. 2. Connect the power to the monitor by connecting the AC Power Supply to a standard AC outlet using an AC adapter cable (1416‐C508‐0040). ...
Chapter 2: Hardware Installation 5982 5-Inch Operator Display The 5982 5‐Inch Operator Display is a 640 x 480 LCD with a backlight (not adjustable), contrast control knob, and keyboard mount. 19744 Note: Before the 5982 Display is connected, the PCI LCD board must be installed in the terminal. ...
Chapter 2: Hardware Installation 2-11 Connecting the 5982 Display to the Terminal 1. Unplug AC power. 2. Locate the Display Mount within 4 meters of the host terminal. 3. Connect the Display Cable to the PCI LCD. PCI LCD 21587 For additional installation information, refer to the NCR 5982 5‐Inch LCD Operator Display Userʹs Guide (BD20‐1443‐A). ...
2-12 Chapter 2: Hardware Installation 1. Connect the CRT Data Cable to the VGA connector. 2. Connect the AC Power Cable to a standard AC outlet using an AC adapter cable (1416‐C508‐0040). Plug into an AC Outlet (Using the country specific cord) Data 21590 Note: The RealPOS 30 does not offer an AC convenience outlet for CRT power. A separate country‐specific power cord must be ordered separately. ...
Chapter 2: Hardware Installation 2-13 Installing an Integrated Customer Display The Integrated Customer Display consists of two kits: • NCR 7446‐K451 Customer Display Kit • NCR 7446‐K300 Cable Cover Kit 1. Install the Cable Cover Kit. a. Remove the screws (5) from the rear of the terminal. Discard the four silver screws and keep the black screw (upper left‐hand corner). Screws 21466 ...
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2-14 Chapter 2: Hardware Installation b. Install the Cable Cover Brackets using three of the longer screws that are supplied in the kit and the black screw removed earlier. c. Install the remaining kit screw and plastic sleeve in the top center of the terminal. Screw w/Plastice Sleeve 21466...
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Chapter 2: Hardware Installation 2-15 2. Remove the Display Post Insert and Screw Hole Fillers from the Cable Cover. These are easily pressed out. Display Post Insert Screw Hole Fillers (4) 21664 3. Install the Inner Post Mount on the Cable Cover with screws (2). Inner Post Mount 21663 ...
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2-16 Chapter 2: Hardware Installation 4. Install the Outer Post Mount on the Cable Cover with screws (4). Outer Post Mount 21644 5. Unscrew the Tension Screw that secures the Adapter Sleeve to the display. Remove the sleeve and disconnect the cable. Adapter Sleeve 21685 Tension Screw ...
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Chapter 2: Hardware Installation 2-17 6. Route the cable through the Cable Cover and Adapter Sleeve. 21666 7. Connect the cable and install the Adapter Sleeve in the display, securing it with the Tension Screw. 21667 8. Connect the Display Cable to one of the RS‐232 connectors on the terminal. ...
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2-18 Chapter 2: Hardware Installation 9. Insert the Display into the Cable Cover and then install the assembly onto the terminal. 21679a ...
Chapter 2: Hardware Installation 2-19 Installing a Remote NCR 7446-K451 Customer Display This 7446‐K451 Customer Display has various post lengths, which permit different viewing heights for the display.. 21677...
2-20 Chapter 2: Hardware Installation Installation Procedure The Integrated Customer Display consists of two kits: • NCR 7446‐K451 Customer Display Kit • NCR 7446‐K452 Customer Display Remote Base Kit 1. Using the Customer Display Base as a template mark the desired location for the four holes that will be drilled to mount the base. 21687 ...
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Chapter 2: Hardware Installation 2-21 2. Remove the Cable Cover if applicable). 3. Unscrew the Tension Screw that secures the Adapter Sleeve to the display. Remove the sleeve and disconnect the cable. Adapter Sleeve 21685 Tension Screw 4. Remove the Base Plate from the Customer Display Base (4 screws). 21678 Bottom Plate Screws ...
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2-22 Chapter 2: Hardware Installation 5. Route the Display Cable as shown below and connect it to the RJ connector on the Customer Display PCB. 6. Connect the RS‐232 Cable as shown. RS-232 Cable Display Cable (RJ Connector) 21671...
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Chapter 2: Hardware Installation 2-23 7. Route the Display Cable through the Customer Display Post and Adapter Sleeve. Note: There are two Customer Display Posts included in the kit that can be used separately or combined to achieve the desired viewing height. Adapter Sleeve Customer Display Post Tension Screw 21673...
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2-24 Chapter 2: Hardware Installation 8. Connect the cable and install the Adapter Sleeve in the display, securing it with the Tension Screw. 21686 9. Replace the Base Plate on the Customer Display. 10. Connect the RS‐232 Cable to one of the powered RS‐232 connectors on the terminal. Note: The default factory configuration for the RS‐232 ports are: ports 1, 3, and 4 are powered; port 2 is not powered. 11. Connect the other peripheral cables. 12. Re‐Install the Cable Cover on the terminal. 13. Mount the display to the table top using screws (4). ...
Chapter 2: Hardware Installation 2-25 Installing a Remote NCR 5972 Customer Display There are two models of the 5972 Remote Customer Displays: • Desktop Model • Tall Post Model 5972 Customer Display 5972-1xxx (VFD) 5972-2xxx (LCD) 19749 5972-1xxx (VFD) 5972-2xxx (LCD) 19750a ...
2-26 Chapter 2: Hardware Installation Installing the Display Mount 1. Locate the Display Mount within 4 meters (13 ft.) of the host terminal. 2. Determine if the cable should route down through the mounting surface or if it should run on top of the surface. Drill a hole if necessary. 3. High‐Post Mount: If you are installing High‐Post model secure the Mounting Plate with screws (4) provided. Mounting Plate 4.06 mm (0.160 in.) Diameter 7.6 cm 14622 (3.0 in.) Note: The Mounting Plate illustrated above is for the 5972. 4. Connect the Display Cable to a powered RS‐232 connector on the terminal. Note: The default factory configuration for the RS‐232 ports are: ports 1, 3, and 4 are powered; port 2 is not powered. Audio Out 24V Power USB 1...
Chapter 2: Hardware Installation 2-27 Installing a Cash Drawer The small dimension of the RealPOS 30 permits the terminal to rest directly on most cash drawers. However, other peripherals like the keyboard or printer may or may not fit. The Cash Drawer can connect to the Cash Drawer connector or to the transaction printer. Note: The 7446 is not designed for integration with any current NCR cash drawer. The 7446 supports the following Cash Drawers: • 2182 Compact Cash Drawer • 2183 Mid‐range Cash Drawer • 2189 Full‐size Cash Drawer The Cash Drawer can be connected to the Back Panel on the 7446 or to the Cash Drawer Connector on the transacation printer. Cash Drawer Connector 21592 ...
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2-28 Chapter 2: Hardware Installation Cash Drawer Connector 20440 Note: The RealPOS 30 does not support dual cash drawer configuration. ...
Setup Chapter 3: Entering Setup 1. Apply power to the terminal. 2. When you see the NCR logo displayed press [Del] How to Select Menu Options The following keyboard controls are used to select the various menu options and to make changes to their values. • Use the arrow keys to select (highlight) options and menu screens. • Use the [Enter] key to select a submenu. • Use the [+] and [-] keys to change field values. • To view help information on the possible selections for the highlighted item, press [F1]. • To save the changes, move the cursor to the Exit Menu, select either Save Changes & Exit or Save Changes, and press [Enter]. ...
Chapter 3: Setup Special DynaKey Keypad Mode If your Terminal is configured with a DynaKey or Touch Screen module refer to the following sections that discuss special keypad considerations. Otherwise, proceed to the Configuration Setup Procedures section. Many of the Terminal setup routines require keys that are not present in the regular DynaKey keypad layout (such as the ESC and .0END keys). Although the DynaKey has a PC keyboard connector, a PC keyboard may not be readily available to the operator. Note: No setup is required for the DynaKey module itself at installation unless the factory default configuration needs changing. The operational parameters can be changed using the Wedge Configuration Utility (G370‐0701‐0000) diskette or the 7452 Diagnostics and BIOS Images (497‐0406703) diskette. To use the DynaKey without a PC keyboard attached to run the Terminal setup routines, you must place it in the Special DynaKey Keypad Mode. This mode replaces the normal keypad layout and function keys with special key assignments that are required to run setup. To enter the special mode, press the 7 and 9 keys simultaneously during POST diagnostics. Note: The 7 and 9 keys must be the FIRST keys pressed during/after a power up, otherwise the keypad enters the normal layout. ...
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Chapter 3: Setup The following key layout is active in the special mode. 14419 ...
Chapter 3: Setup Normal DynaKey Keypad Operating Mode After running setup the DynaKey can be reset to the normal mode by rebooting or by pressing the 7 and 9 keys simultaneously. The normal keypad layout is shown below. Shift-F1 Shift-F2 Shift-F3 Shift-F4 Shift-F5 Shift-F6 Shift-F7 Shift-F8 Shift-F10 Cntl-F1 Cntl-F2 Cntl-F3 Shift-F9 12389 Disabling Resources Resources that are disabled in the BIOS (IRQs for COM ports/on‐board LAN/secondary IDE) are still detected and installed (sometimes partially) in Windows. The resources are actually available. ...
Chapter 3: Setup BIOS Default Values Standard CMOS Features System Time (variable) System Date (variable) IDE Devices (variable) Video [EGA/VGA] Halt On [All , But Keyboard] ...
Chapter 3: Setup Advanced Features External Cache [Enabled] CPU L2 Cache ECC Checking [Enabled] Processor Number Feature [Enabled] Quick Power On Self Test [Enabled] First Boot Device [Floppy] Second Boot Device [HDD‐0] Third Boot Device [LAN] Fourth Boot Device [Disabled] Boot Up Floppy Seek [Disabled] ...
Chapter 3: Setup Advanced Chipset Features SCRAM CAS Latency Time [Auto] SCRAM Cycle Time Tras/Trc [Auto] SCRAM RAS to CAS Delay [Auto] SCRAM RAS Precharge Time [Auto] CPU Latency Timer [Enabled] AGP Graphics Aperture Size [64MB] Integrated Peripherals Onboard LAN Boot ROM [Enabled] ...
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Chapter 3: Setup IDE Secondary Slave UMDA [Auto] Onboard SuperIO Device On FDC Controller [Enabled] Serial Port 1 [3F8/IRQ4] Serial Port 2 [2F8/IRQ3] Serial Port 3 [3E8] Serial Port 3 Use IRQ [IRQ10] Serial Port 4 [2E8] Serial Port 4 Use IRQ [IRQ11] ...
Chapter 3: Setup Power Management Setup Soft-Off by PWR-BTTN [Instant Off] PWRON After PWR-Fail [Off] POWER ON Function [BUTTON ONLY] * KB Power ON Password Enter * Hot Key Power ON Ctrl‐Esc ACPI Function [Enabled] PCI PME/LAN Power On [Disabled] Power On by Ring [Disabled] ...
Operating System Recovery Chapter 4: Introduction This chapter discusses procedures on how to recover the Operating System by using the CD‐ROM drive. The software is distributed on bootable CD‐ROM media. In the event your terminal does not have an internal CD‐ROM drive, the 7446 supports the following external CD‐ROM drive. • Teac USB CD‐ROM Drive (2336‐K208) It is also possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software Userʹs Guide, (B005‐0000‐1235) for information about that procedure. Caution: When performing an OS recovery from a larger source image (larger disk) to a smaller destination disk, you must use a special procedure (see the OS Recovery from a Larger Disk Image section). Prerequisites The following are required in order to perform an OS recovery from a CD. • Bootable CD‐ROM drive (internal or external) • Keyboard ...
Chapter 4: Operating System Recovery OS Recovery Connecting an External USB CD-ROM Drive 1. Connect the external USB CD‐ROM drive to a USB connector on the terminal. DC Power DC Power AC Power 21689 Note: 2. Connect the Power Supply to the DC Power connector on the CD‐ROM and to an AC outlet. 3. Apply power to the CD‐ROM drive (switch on the back). ...
7. As the system reboots, insert the NCR Partition Image Application CD (D370‐0605‐0100). You should see a message during boot, indicating that the CD‐ROM has been recognized. 8. At the menu, enter 1 to select the image restore function. #################################### NCR Partition Image Application #################################### Select an option 1 – Restore an Image from CD 2 – Exit to a shell with no network connection 3 - Exit to a shell and make a network connection 9.
Chapter 4: Operating System Recovery 10. At the prompt to continue, press 1 (Yes) and[Enter] to continue. 11. Press [Enter] to mount the CDROM, or [*] to cancel. +------+ Automatic mount +------+ | Please press “ok” to mount | [/dev/cdrom] on [mnt/cdrom] +----+ +----+ +-------------------------------+ 12. Remove the CD from the drive. Completing the OS Installation Windows XP Pro/Windows XPe The system automatically reboots when the image recovery is complete and opens at the Welcome screen. The system automatically reboots when the image recovery is complete and opens at the DOS C:\ prompt. ...
Chapter 4: Operating System Recovery Gold Disk Contents This section describes the contents of each of the Gold Disk Images, including all the additions and changes that were installed on top of the generic operating system. NCR 7446-xxxx (WinXP Pro) OS Recovery Software (LPIN: D370-0635-0100) Installed Software: • Microsoft Windows XP PRO w/ SP1 • Microsoft Internet Explorer 6.0 SP1 (6.0.2800.1106 SP1) • Microsoft XP PRO Hotfixes (QFEʹs) • Video ‐ Intel Graphic Driver (6.13.01.3196) (i815VGA) • LAN ‐ RealTek RTL8139/810x Family Fast Ethernet NIC 5.612.413.2004 • Intel Chip Set Utility (5.01.1015) • Audio ‐ Intel(r)8280/BA/BAM ACʹ97 AC97_Codec‐ADI Software Drivers The following drivers are not installed automatically, but can be ...
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Chapter 4: Operating System Recovery Special Settings Furthermore, the following settings/revisions are configured: • Preinstalled XP Pro to include the Product ID Number (PID) • Placed the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Established a NTFS primary system partition that fills the entire drive • Set virtual memory to 384 • Added NCR‐specific EULA Note: This product should only be used on NCR RealPOS 80/80c terminals with a Microsoft Windows XPe license. Recommendation For each operating system, NCR strongly recommends that any drivers placed in the C:\Install directory be left intact for the purposes of servicing and maintaining the system. If you are using this information in order to build your own operating system image and not using NCR’s provided OS Recovery image as a base image, we recommend that all drivers that are installed be placed in a similar C:\Install directory for support. ...
NCR 7446-xxxx (WinXPe) OS Recovery Software (LPIN: D370-0619-0100) Installed Software: • Microsoft Windows XPe w/ SP1 • Intel Extreme Video (6.14.10.3606) • Intel Pro/100 LAN (7.0.26.0) • Intel Chip Set Utility (5.01.1015) • MicroTouch drivers available (5.64 SR1) • Hampshire TSHARC USB Touch Drivers available (6.07) • Edgeport USB drivers (2.30) Software Drivers The following drivers are not installed automatically, but can be installed from their respective locations (Readme files exist in these locations, as well): • 3M‐TouchWare C:\Install\Drivers\Touch • Hampshire USB Touch C:\Install\Drivers\Hampshire_USB_touch Special Settings Furthermore, the following settings/revisions are configured: • Preinstalled XPe to include the Product ID Number (PID) ...
Chapter 4: Operating System Recovery Note: This product should only be used on NCR RealPOS 80/80c terminals with a Microsoft Windows XPe license. OS Customization Windows XPe, as built by NCR, has a much larger memory footprint than previous Microsoft operating systems. In order to accommodate the wide a variety customer requirements, more functionality and services are built into the OS than are available in Windows NT, Windows 2000, or Windows XP Pro. If memory footprint or system performance appears sluggish there are a number of ways to reduce memory requirements and increase performance. There are a number of services that may not be required by a customer. Some or all of the services listed below may be modified depending on customer requirements. The first column is the service name and the second column is the suggested startup setting. 6to4 (Disable) Client Services for Netware (Disable) Computer Browser (Manual) Cryptographic (Disable) Device Update Agent (Manual) Dist. Transaction Coord.
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Terminal Services (Disable) Themes (Disable) Upload Manager (Disable) Web Client (Disable) Windows Time (Disable) Wireless Zero Configuration (Disable) World Wide Publishing (Disable) In addition, performance may be increased by changing the System Properties Performance settings from letting ʺWindows choose whatʹs best for my computerʺ to ʺAdjust for best performanceʺ and possibly increased by lowering the display resolution. The NCR RealPOS Windows XPe Operating System Recovery Software provides the means of restoring the operating system to the terminal hard disk of a NCR RealPOS 7457 terminal. The bootstrap program (di_natl.bsd) and disk recovery boot image (di_natl.bid) are downloaded to the target terminal over the network and restores the hard disk to the preinstalled state as shipped from the factory. Recommendation For each operating system, NCR strongly recommends that any drivers placed in the C:\Install directory be left intact for the purposes of servicing and maintaining the system. If you are using this information in order to build your own operating system image and not using NCR’s provided OS Recovery image as a base image, we recommend that all drivers that are installed be placed in a similar C:\Install directory for support. ...
BIOS Updating Procedures Chapter 5: Introduction This chapter discusses procedures on how to update the terminal BIOS by using the CD‐ROM drive. The software is distributed on bootable CD‐ROM media. In the event your terminal does not have an internal CD‐ROM drive, the 7446 supports the following external CD‐ROM drive. • Teac USB CD‐ROM Drive (2336‐K208) It is also possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software Userʹs Guide (B005‐0000‐1235) for information about that procedure. Prerequisites The following are required to perform a BIOS update using a CD. • Bootable USB CD‐ROM drive • Keyboard • Download the BIOS Software from the NCR website. http://www.ncr.com a. At this site, select Support. Under Related Items, Services; select Drivers and Patches. Select Retail Support Files. Select Retail Platform Software. e. Under Terminals, select 7446. Select your terminal model. ...
Chapter 5: BIOS Updating Procedures g. Select your OS. h. Select the BIOS *.exe file Save the software to your hard drive. Creating the Bootable Media After downloading the BIOS software you need to create either a bootable Flex diskette or CD. Creating a Bootable Flex Diskette 1. Insert a flex diskette in the PC that has the BIOS software present. 2. Execute the BIOS software (7446_nn.exe). This is a self‐extracting file that will extract the files to the current directory. 3. Execute the Runme.bat file. 4. At the DOS window prompt hit any key to continue. The program then creates the bootable flex diskette containing the BIOS update software. Creating a Bootable CD Use the bootable flex diskette created above and follow your CD‐RW drive manufacturer’s procedures for creating a bootable CD. ...
Chapter 5: BIOS Updating Procedures BIOS Update Connecting an External USB CD-ROM Drive 1. Connect the external USB CD‐ROM drive to a USB connector on the terminal. DC Power DC Power AC Power 21689 2. Connect the Power Supply to the DC Power connector on the CD‐ROM and to an AC outlet. 3. Apply power to the CD‐ROM drive (switch on the back). ...
Chapter 5: BIOS Updating Procedures Updating Procedures 1. Apply power to the terminal. 2. Press [DEL] during boot to enter Setup. At the Setup Utility menu, select Advanced BIOS Features. Set the First Boot Device. • If you are using the flex diskette drive, select Floppy. • If you are using the internal CD‐ROM drive, select CDROM. • If you are using an external USB CD‐ROM drive, select USB-CDROM. 5. Press [Esc] to return to the Setup Utility menu. Select Save and Exit Setup. 7. Insert the media containing the BIOS update software. 8. Follow the screen prompts on the client to update the BIOS. You can select two methods to run the update program. • Automatic BIOS Update – update process runs unattended Note: You will see a prompt for terminal model and serial number information if the program detects invalid information in the current BIOS, or if you are replacing the processor board, ...
2x20 Customer Display (7446-K451) Chapter 6: Features • Data is displayed on two 20‐column lines. • Large blue–green characters • The DIP switch settings emulate the command mode, baud rate, and which international character set. • Command emulation modes include RealPOS 20 and Epson ESC/POS. • The display area can be controlled by Windows. • RS‐232 Interface; baud rate from 4800 to 38400 bps. • Reverse characters can be specified using the Epson command set. ...
Chapter 6: 2x20 Customer Display (7446-K451) General Specifications ITEM Descriptions Display method Vacuum fluorescent display Number of character 40 characters ( 20 columns x 2 lines) Character font 5 x 7 Dot matrix Display color Blue green Brightness 700 cd /㎡ Character type 96 alphanumeric 13 kinds of international character set Character size 9.0mm x 5.25mm Power supply 12 Vdc Power consumption 3 ‐ 6 W Panel dimensions 224 (W) x 93 (H) x 50(D) mm Long support : 22 cm Support dimensions Short support : 9 cm Base dimensions 190(w)x55(h)x96(d)mm Viewing angle ‐5 ‐ 60 degrees Rotation angle Maximum 270 degrees Weight ...
Chapter 6: 2x20 Customer Display (7446-K451) Interface Specifications Serial Data transmission: Asynchronous Synchronization: DTR / DSR Handshaking: MARK = ‐3 to –15 V (logic “1”) Signal level: SPACE = +3 to +15 V (logic “0”) 4800,9600 *,19200,38400 bps Baud rates: None *, even Parity: 8 bits Bit length: 1 or more Stop bits: * Default setting ...
Chapter 6: 2x20 Customer Display (7446-K451) Connector Pinouts RS232C Link to PC/HOST Connector CN2 / Connector type: D‐sub 9 pin female Pin Assignment Signal Direction Function description 2 RXD From PC/Host to display Receive data 3 4 5 GND ‐ Signal ground 6 DSR From display to PC/Host Display ready signal 8 ...
Chapter 6: 2x20 Customer Display (7446-K451) Dip Switch and Software Setting Command Type Selection Command type Default * ON ON ON NCR RealPOS 20 OFF ON ON ESC/POS Baud Rate Selection Baud rate (bps) Default ON ON 4800 * OFF ...
Chapter 6: 2x20 Customer Display (7446-K451) International Character Set Character set Code table ( 80H-FFH) Default PC‐437(USA, standard * ON ON ON ON U.S.A. Europe) PC‐858 (multilingual + OFF ON ON ON FRANCE Euro Symbol) PC‐858 (multilingual + ON OFF ON ON GERMANY Euro Symbol) PC‐858 (multilingual + ...
Chapter 6: 2x20 Customer Display (7446-K451) Character set Code table ( 80H-FFH) Default ON OFF OFF OFF Not used OFF OFF OFF OFF Not used Command Control SW12 Function Default ON Depends on how SW1~SW11 are set. * Bypasses SW1~SW11 settings and uses the NCR RealPOS 20 settings. Baud rate: 9600 OFF Parity: None Demo Mode: Disabled Character set: USA, Standard Europe ...
Chapter 6: 2x20 Customer Display (7446-K451) Command List Table Table –1 EPSON RealPOS 20 ESC/POS Move cursor right O O Move cursor left O O Move cursor up O O Move cursor down O O Move cursor to right‐most position O O Move cursor to left‐most position O O Move cursor to home position O O Move cursor to bottom position O Move cursor to specified position O ...
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Chapter 6: 2x20 Customer Display (7446-K451) EPSON RealPOS 20 ESC/POS Set/cancel the window range O Select peripheral device O Set starting/ending position of macro definition O Execute and quit macro O Execute self‐test O Display time O Display time continuously O Display position Cursor on/off O O Change to UTC enhanced mode Change to UTC standard mode ...
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6-10 Chapter 6: 2x20 Customer Display (7446-K451) Table-2 EPSON REALPOS 20 ESC/POS Upper line message scroll once pass Change attention code Two line display Clear upper line and move cursor to upper left‐end position Clear bottom line and move cursor to bottom left‐end position Set period to upper line, last n position Set line blinking, upper line O Clear line blinking, upper line O Clear field 1 and move cursor to field 1, first ...
Chapter 6: 2x20 Customer Display (7446-K451) 6-11 Commands RealPOS 20 Standard Mode Command List Command Code (hex) Function Description ESC F A .. CR 1B 46 41 [DATA X 40] 0D Write string to upper line ESC F B .. CR 1B 46 42 [DATA X 40] 0D Write string to lower line ESC F D .. CR 1B 46 44 [DATA X 40] 0D Upper line message scroll continuously ESC F O .. CR 1B 46 4F [DATA X 40] 0D Bottom line message scroll continuously ESC P x y 1B 50 x y 1≦x≦20,y=1,2 Move cursor to specified position ESC _ n 1B 5F n n=00,01 Set cursor on/off ESC DC1 1B 11 Overwrite mode ESC DC2 ...
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6-12 Chapter 6: 2x20 Customer Display (7446-K451) Command Code (hex) Function Description NULL P 0 50 Move cursor down NULL G 0 47 Move cursor to left‐most position NULL O 0 4F Move cursor to right‐most position BS 08 Back space HT 09 Horizontal tab LF 0A Line feed HOM 0B Move cursor to home position CLR 0C Clear display screen CR 0D Carriage return CAN 18 ...
Chapter 6: 2x20 Customer Display (7446-K451) 6-13 EPSON ESC/POS Command List-1 Command Code (hex) Function description HT 09 Move cursor right. BS 08 Move cursor left. US LF 1F 0A Move cursor up. LF 0A Move cursor down. US CR 1F 0D Move cursor to right–most position. CR 0D Move cursor to left‐most position. HOM 0B Move cursor to home position. US B 1F 42 ...
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6-14 Chapter 6: 2x20 Customer Display (7446-K451) Command Code (hex) Function description CAN 18 Clear cursor line ESC # n 1B 23 n (30h≦n≦38h) Command type select US # n m 1F 23 n m, (n=0 or 1,0<m≦20) Turn enunciator on/off US C n 1F 43 n (n=1,31 then on) Set cursor on/off US . n 1F 2E n, n=a displayable character Specify period code US , n 1F 2C n, n=a displayable character Specify comma code US ; n 1F 3B n, n=a displayable character Specify semicolon (period + ...
Chapter 6: 2x20 Customer Display (7446-K451) 6-15 EPSON ESC/POS Command List-2 Command Code (hex) Function description ESC W n s x1 y1 x2 y2 1 B 57 n s x1 y1 x2 y2 Specify/cancel the window range. n=1,2,3,4 1<=x1<=x2<=20 s=0,1 1<=y1<=y2<=2 ESC = n 1B 3D n Select peripheral device. n=1,31, select printer n=2,32, select display n=3,33, select printer, display US : 1F 3A Set starting/ending position of macro definition. Ex.: 1F 3A …………. ( macro string ) ..…. 1F 3A US ^ n m 1F 5E n m Execute and quit macro. 00≦ (n, m)≦ff n=Word time It’s an interval of n between the m=show string time ...
6-16 Chapter 6: 2x20 Customer Display (7446-K451) Set International Font for ESC/POS (Table 7-11) International font set International font set 0 U.S.A 7 SPAIN 1 FRANCE 8 JAPAN 2 GERMANY 9 NORWAY 3 U.K. 10 DENMARK II 4 DENMARK I 11 SLAVONIC 5 ...
6-20 Chapter 6: 2x20 Customer Display (7446-K451) Page 3 (PC860: Portuguese) (80H – FFH) 0A 0B 0C 0D 0E 0F Ç ü é â ã à Á ç ê Ê è Í Ô ì Ã Â É À È ô õ ò Ú ù Ì Õ ...
Chapter 6: 2x20 Customer Display (7446-K451) 6-21 Page 7 (Russia) (80H – FFH) 0A 0B 0C 0D 0E 0F А Б В Г Д Е Ж З Й Й К Л М Н О П Р С Т У Ф Х Ц Ч Ш Щ Ъ Ы Ь Эį Ю Я а ...
6-22 Chapter 6: 2x20 Customer Display (7446-K451) Command details Overwrite Mode In this mode, the cursor moves from left to right, beginning at the upper left position. When the cursor reaches the end of the upper line, it then moves to the beginning (left end) of the bottom line. When the cursor reaches the end of the bottom line, it then moves back to beginning of the upper line and overwrites the previous characters. Vertical Scroll Mode In this mode, the cursor moves from left to right, beginning at the upper left position. When the cursor reaches the end of the upper line, it then moves to the beginning (left end) of the bottom line. Horizontal Scroll Mode In this mode, the horizontal movement of the cursor is limited to a predefined range and is limited to the upper line. (See the Set or Cancel Window command to set the default window as the entire upper line.) The cursor moves from left to right, beginning at the left end of the range, and moves to the right until it reaches the end of the range. Additional characters then push the existing characters to the left, scrolling the characters to the left. ...
Chapter 6: 2x20 Customer Display (7446-K451) 6-23 Set the String Display Mode, and Write String to Display To set the String Display Mode, write to the upper or lower line. d1 d2 d3 ….. dn {1≦n≦20} A = upper line B = lower line The String Display Mode is cancelled and returns to the last mode after receiving the CLR or CAN command. Upper Line Message Scroll Continuously The message (previously defined) scrolls continuously in the horizontal direction until a new command is received. Move Cursor Left This command moves the cursor to the left. It operates differently when the cursor is at the beginning of the line, depending on which display mode is used. Overwrite Mode: When the cursor reaches the beginning of the lower line, it then moves to the end of the upper line and overwrites the previous character. When it reaches the left end of the upper line, it then moves to the end of the lower line. Vertical Scroll Mode: When the cursor reaches the beginning of the lower ...
6-24 Chapter 6: 2x20 Customer Display (7446-K451) Move Cursor Right This command moves the cursor to the right. It operates differently when the cursor is at the end of the line, depending on which display mode is used. Overwrite Mode: When the cursor reaches the end of the lower line, it then moves to the beginning of the upper line and overwrites the previous character. When it reaches the end of the upper line, it then moves to the beginning of the lower line and overwrites. Vertical Scroll Mode: When the cursor reaches the end of the lower line, the lower line scrolls up to replace the upper line. The lower line is cleared and ready for new characters. Horizontal Scroll Mode: The cursor remains stationary. Move Cursor Up This command moves the cursor up one line. It operates differently when the cursor is on the upper line, depending on which display mode is used. Overwrite Mode: The cursor moves to the same column in the lower line. Vertical Scroll Mode: The characters displayed on the upper line are scrolled to the lower line and the upper line is cleared. The cursor remains in the same position. Horizontal Scroll Mode: The cursor remains stationary. ...
Chapter 6: 2x20 Customer Display (7446-K451) 6-25 Move cursor down This command moves the cursor down one line. It operates differently when the cursor is on the lower line, depending on which display mode is used. Overwrite Mode: The cursor moves to the same column in the upper line. Vertical Scroll Mode: The characters displayed on the lower line are scrolled to the upper line and the lower line is cleared. The cursor remains in the same position. Horizontal Scroll Mode: The cursor remains stationary. Vertical scroll The characters displayed on the lower line are scrolled to the upper line and the lower line is cleared. The cursor remains in the same position. Horizontal scroll mode: The cursor remains stationary. Move Cursor to Home Position The cursor moves to the beginning of the upper line Move Cursor to Left-Most Position The cursor moves to the beginning of the current line. Move Cursor to Right-Most Position The cursor moves to the end of the current line. ...
6-26 Chapter 6: 2x20 Customer Display (7446-K451) Move Cursor to Specified Position The cursor moves to the x column on the y line. Initialize Display The data in the input buffer is cleared and reset to the default value. Reset the Window Resets the window on the display. When s=0, the window is cancelled (values: x1, x2, and y are not required.) When s=1 the window is reset (values: x1, x2, and y are required.) x1 and x2 set the position of the left column and right column, respectively, of the window. y sets the upper or lower line of the window. This function is valid only in the Horizontal Mode. Clear Display Screen, and Clear String Mode The displayed characters are cleared and the String Mode is cancelled. Clear current line, and cancel string mode The current line is cleared and the string mode is cancelled. ...
Cash Drawer Interface Chapter 7: Software Drivers Peripheral drivers can be downloaded from the NCR website (http://www.ncr.com) 1. At this site, select Support. Under Related Items, Services; select Drivers and Patches. Select Retail Support Files. Select Retail Platform Software. 5. Select Terminals → 7446 → [Model] → [Platform] → [OS]. 6. At this screen download the OPOS_Cash_Drawer.ZIP file. Install the software on the 7446 as a PC. Cash Drawer Pin Assignment Signal 1 GND 2 DOUT bit0 3 DIN bit0 4 12V/24V 5 DOUT bit1 ...
Chapter 7: Cash Drawer Interface Cash Drawer Status Register Register Location: 201h Attribute: Read Size: 8bit Cash Drawer "DOUT bit 0" Pin Intput Status Reserved 21925 Bit 7‐1: Reserved Bit 0: Cash Drawer “DIN bit0” pin input status. = 1: Cash Drawer is closed. = 0: Cash Drawer is opened or does not exist. ...
Chapter 7: Cash Drawer Interface Cash Drawer control command example Use the Debug.EXE program under DOS or Windows98. Command Cash Drawer O 200 01 To Open O 200 00 Allow to close • Set the I/O address 200h bit0 =1 to open the Cash Drawer by “DOUT bit0” pin control. • Set the I/O address 200h bit0 = 0 to allow you to close the Cash Drawer. Command Cash Drawer I 201 Check status • The I/O address 201h bit0 =1 indicates the Cash Drawer is opened or not exist. • The I/O address 201h bit0 =0 indicates the Cash Drawer is closed. ...
Appendix A: Cables Display Cables VGA Display, Mono Sub Miniature D-Shell Sub Miniature D-Shell 497-0008164 - 4 m 15-Pin 15-Pin 1416-C042-0040 Plug Receptacle (CRT Display) (Terminal) 14607a VGA Display, Color 1.0 m Black 497-0428080 1416-C840-0010 1.5 m Black 497-0428068 1416-C839-0015 1.0 m White...
Appendix A: Cables Power Cables AC Power 1416-C325-0030 006-1009037 - U.S. Terminal/CRT The following power cables (not shown) also have an IEC connection of 45 mm: 1416-C320-0030 006-8601011 - SEV 1416-C321-0030 006-8601012 - U.K. 1416-C322-0030 006-8601019 - Australia 1416-C323-0030 006-8601010 - International 1416-C391-0030 006-8605488 - China 1416-C393-0030 006-8601001 - Japan Twist-Lock 15405a...
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Memory Maps Appendix B: This memory map is based on the BIOS Load Optimized Defaults and does not have any add‐on cards. ...
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Appendix B: Memory Maps With the 2.1.3.3 BIOS the memory used for the DMI strings starts at a different location if the Legacy USB is enabled in the BIOS Setup. With Legacy USB enabled, the DMI strings start at D800:0. If Legacy USB is disabled, then the DMI strings start at DC00:0. ...