Page 1 NCR 7454 Retail Terminal Release 2.2 Hardware User’s Guide 18004 B005-0000-1256 Issue H ...
Page 2 The products described in this book are licensed products of NCR Corporation. NCR is a registered trademark of NCR Corporation. NCR RealPOS, NCR RealScan, and NCR EasyPoint are either registered trademarks or trademarks of NCR Corporation in the United States and/or other countries. MicroTouch is a registered trademark of 3M. Sound Blaster is a registered trademark of Creative Technology Ltd. in the United States and/or other countries. Intel, Pentium, and Celeron are registered trademarks of Intel Corporation. Microsoft, Windows, Windows NT, and MS‐DOS are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. DiskOnChip is a trademark or registered trademark of M‐Systems in the United States. Novell and Netware are either registered trademarks or trademarks of Novell, Inc. in the United States and other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Symantic and Ghost are registered trademarks of Symantec Corporation in the United States and other countries. backpack is a registered trademark of MicroSolutions, Inc. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current. To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book. Address correspondence to: Manager, Information Products NCR Corporation 2651 Satellite Blvd. Duluth, GA 30096 Copyright © 2002 By NCR Corporation Dayton, Ohio U.S.A. All Rights Reserved ...
Page 3 Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. ...
Page 4 References • NCR 7454 Retail Terminal Hardware Service Guide (B005‐0000‐1342) • NCR 7454 Retail Terminal Site Preparation Guide (B005‐0000‐1257) • NCR 7454 Retail Terminal Software User’s Guide (B005‐0000‐1259) • NCR 7401/7454 Retail Terminal Parts Identification Manual (B005‐0000‐1072) • NCR Retail Platform Software Terminal Utilities Guide (B005‐0000‐1503) • NCR FitClient Software User’s Guide (B005‐0000‐1235) ...
Page 5: Table Of Contents
Hardware Monitor..........1-14 PCI Expansion Header ........1-14 IDE Header ............1-14 Audio ..............1-14 Magnetic Stripe Reader ........1-15 Touch Screen Controller........1-15 Processor Board Connectors......1-16 Compact Flash ............ 1-17 NCR Retail Specific Hardware......1-17 Board BIOS............1-19...
Page 6 Operator Display ............ 1-22 LCD Adapter Board........... 1-22 LCD Backlight Inverter Module....... 1-23 Touch Screen............1-23 NCR 7454 Integrated Customer Display..... 1-24 NCR 5973 International VFD Customer Display1-25 Table Top Mount..........1-25 16" High Post Mount ......... 1-26 Features ................1-27 Magnetic Stripe Reader .........
Page 7 Installing an Integrated Customer Display (5972-F039) ............2-17 Installing a Cash Drawer........2-22 Installing a Second Cash Drawer..... 2-23 Mounting the 7454 ............2-24 Wall Mounting a Tilt Mount......... 2-25 Finalizing the Installation ..........2-26 Completing the OS Installation (Win2000)..2-26...
Page 8 Completing the OS Installation (WinNT) ..2-27 Completing the OS Installation (Win98)..2-28 Completing the OS Installation (Win95)..2-28 Completing the OS Installation (DOS).... 2-29 Setting Auto-Logon (WinNT Terminal) ....2-30 Installing a Serial Mouse..........2-35 Guidelines for Calibrating the Touch Screen .... 2-37 Calibration Procedure..........
Page 9 NCR 7454-3xxx WinXPe Operating System Recovery Software (Version 02.02.00.01) .... 4-13 NCR 7454-22xx Win2000 Operating System Recovery Software (Version 01.01.00.00....4-14 NCR 7454-32xx NT Operating System Recovery Software (Version 02.02.00.01 ........ 4-16 NCR 7454-22xx NT Operating System Recovery Software (Version 01.04.01.00 ........ 4-18 NCR 7454-32xx Win98 Operating System Recovery Software (Version 02.02.00.01) .....
Page 10 Prerequisites .............. 5-1 Updating Procedures ..........5-2 BIOS Crisis Recovery............5-5 Recovery Procedures..........5-6 Cable/Connector Pin-Out Information ....... 5-9 Chapter 6: NCR 7454 4x20 Customer Display Introduction ..............6-1 Viewing Area ............6-1 Diagnostics ..............6-2 Character Set..............6-3 Page 1 – International .......... 6-3 Page 2 –...
Page 11 Brightness Adjustment ........6-15 Read Display ID Byte ........6-16 Read Display ID String........6-16 Display ESC Character ........6-16 Select Character Set n ........6-16 Read Display Data String........6-17 Appendix A: Cables Appendix B: Feature Kits 7454 Kits..............B-1 Kit Index ................B-2...
Page 12 Revision Record Issue Date Remarks A Sept 00 First issue (separated 7401 and 7454 sections out of B005‐0000‐1069) B Oct 00 Added new motherboard with Intel Pentium III/ Celeron processors C Feb 01 Updated to Release 2.0 Removed hardware service information from this document which was previously called the 7454 Retail Terminal Hardware Installation and Service Guide (B005‐ 0000‐1256) and renamed it the 7454 Web Kiosk Hardware User’s Guide (B005‐0000‐1256). The hardware service information was placed in a new document, the 7454 Retail Terminal Hardware Service Guide (B005‐0000‐ 1342). D June 01 Updated Connector Row Bracket illustrations, updated serial port information and added Dual RS‐232 Port Kit (7454‐F072) installation instructions E Aug 01 Additional updates for Release 2.0 F Jan 02 Updated for Release 2.1; updated Appendix A and Appendix B; added BIOS Crisis Recovery procedures G Jun 02 Removed all DSTN (Passive) LCD references. H Dec 02 Updated for Release 2.2. ...
Page 13: Chapter 1: Product Overview
Product Overview Chapter 1: 18004 Introduction The NCR 7454 Retail Terminal is an interactive touch screen terminal designed specifically for the hospitality marketplace. Housed in an integrated, compact cabinet, the 7454 supports a complete set of peripherals. The major hardware features of the 7454 are a flat panel display with touch screen input and LAN connectivity, plus optional magnetic stripe reader, scanner, stereo audio, and wireless LAN. The 7454 is Internet/Intranet ready. System loading can occur from a network server, and software and data content are delivered from a server through standard internet protocols. ...
Page 14: Serial Number/Model Number Label
Chapter 1: Product Overview Serial Number/Model Number Label The unit’s serial number, model number, tracer number, and date of manufacture are included on a label on the back of the Core Module. To view the label, tilt the Core Module and remove the cable cover. Note: The serial number is repeated on the non‐MSR side of the Core Module. Class/Model 7454-3504-M001 Serial Number 50-12345678 Date Manufactured Date: 11/15/01 F000,F017,F127,F503,F752,F009,F101,F601 Feature Number(s) 16394a ...
Page 15: Hardware Modules
Chapter 1: Product Overview Hardware Modules Base Unit • Processor Board − Intel Pentium III or Celeron‐class processor ® ® − SVGA chipset − MPEGII chipset − 32 MB RAM on board (Celeron 600 MHz processor) − 64 MB RAM on board (Celeron 700 MHz processor) − 4 MB Video Memory − 1 MB Flash BIOS (not CMOS) − Four RS‐232 ports (two optionally powered) − 10/100BaseT Ethernet LAN chipset, Wake‐on‐LAN support, and RJ‐45 port − PC Audio with an internal mono speaker − Sound Blaster ® 16‐compatible audio chipset − Two USB type A ports ...
Page 16: Hardware Options
Chapter 1: Product Overview • POS Connector Board − Cash drawer port (supports two drawers via a Y‐cable) − Internal parallel port (dedicated to the optional customer display) • 12.1‐Inch Operator Display ‐ capacitive or resistive touch LCD, available in active matrix models • 15‐Inch Color TFT LCD Operator Display panel with capacitive touch screen • 2.5ʺ hard disk • Integrated Motion Sensor, capable of waking up the terminal from a low power state • Integrated Power Supply • Reset switch which can be used to recover from a lock‐up condition • 3‐meter Ethernet cable • 85W Power Supply • U.S. power cord Hardware Options • Intel Pentium III processor • Intel Celeron (700 MHz) processor • Integrated MSR (3‐track ISO or JIS) •...
Page 17 − Remote 2x20 − VGA (Dual Display) − CRT (Kit) − Analog LCD (Kit) • 256 MB Compact Flash (IDE Bus) • Cash drawers − 2113 Cash Drawer (modular) − 2189 Cash Drawer (modular) − 2260 Cash Drawer (modular) − Dual cash drawer cable • 7454 Printers: − 7158 Thermal Receipt/Impact Printer − 7167 Thermal Receipt/Impact Printer − 7194 Thermal Receipt Printer − 7196 Thermal Receipt Printer − 7197 Thermal Receipt Printer − 2214 Thermal Fiscal Printer − Remote printer cables − Signal extenders for remote printers • 2757 Kitchen Display System ...
Page 18: Terminal Components Not Supported
Chapter 1: Product Overview • PC keyboard − Keyboard Shelf • USB RS‐232 Port Server − USB Serial Converter • CD‐ROM Drive Terminal Components not Supported It is important to note that the terminal does not support the following components. Not supported Alternative implementation CMOS for hard totals, logs, and Hard disk, compact flash, or server tallies storage Removable media, e.g., a flex LAN communication to an NT server disk via standard protocols SLP terminal loading Local storage, TCP/IP networking and PXE loading Keylock for security (X, L, R, S) Reset switch based security ISA and PCI Expansion slots USB and LAN based devices (future) DVD ROM ...
Page 19: System Configuration Diagram
Chapter 1: Product Overview System Configuration Diagram 2214 7166 7892 7837 2010 Coin 7196 Dispenser 2336-K008 RS232 (4) PS/2 KBD 2 Optionally 7197 Powered 7194 7158 7167 Processor Board Note: 7158, 7167, 7194, and 7197 are available in POS Connector Bd. both RS-232 and USB.
Page 20: Hardware Module Descriptions
Chapter 1: Product Overview Hardware Module Descriptions Processor Board Processor/Chip Set The terminal uses an Intel architecture processor, which permits it to leverage existing software drivers and applications, as well as provide the greatest flexibility in choosing an operating system. This provides several other advantages: • Capable of SW MPEG‐1 playback at 30 frames per second with 22 KHz stereo audio (may be limited by OS constraints) • Sound Blaster‐compatible audio capability • Java Benchmark performance > 1000 Caffeinemarks, JIT compiled • OS support to run Java • Expansion capabilities for optional features and future requirements (ISA/PCI bus and USB) The following sections identify processors, system bus speed, and on‐ board memory available on 7454 Release 2.x processor boards: Release 2.0/2.1 • Intel 600 MHz µPGA2 Celeron Processor and 440BX chipset consisting of the 82443BX (North Bridge) System Controller, also called the MTXC, and the 82371EB (South Bridge) PCI ISA accelerator, also called the PIIX4E. • 100MHz system bus • 32 MB memory with ability to add SODIMMS to increase the memory capacity of the terminal ...
Page 21: Video Subsystem
Chapter 1: Product Overview Release 2.2 • Intel 700 MHz Celeron Processor (BGA) on board, removing the µPGA2 processor socket. Intel 440BX PC chipset same as in Release 2.0/2.1 • 100MHz system bus • 64 MB memory with ability to add SODIMMS to increase the memory capacity of the terminal Video Subsystem The Release 2.x Motherboard uses the Silicon Motion (SMI) (LynxEM4 or LynxEM4+), with 4MB internal memory, 64 Bit memory bus, AGP 1x Support, 66MHz bus interface through AGP port, TFT panel support up to 1280x1024. The video subsystem supports the following LCD types: • 12.1‐Inch active matrix (TFT) 800x600 with 64 k colors • 15‐inch active matrix (TFT) 1024x768 with 262 k+ colors Support for the LCD integrated display is provided internally. External support for SVGA monitors (800x600) [or better] resolution and 64 K [or better] colors) is provided by a CRT 15‐pin D‐shell connector. The LCD brightness is software controlled. The terminal does not have hardware controls for brightness or contrast. The LCD back lighting is also software controlled. In addition to OFF and ON modes, a dimmed mode is supported in the hardware to permit increased tube life. If appropriate software drivers are loaded, full brightness is restored when touched, motion detection (Motion Sensor section), or an application request (i.e., to play promotional material on a preset schedule). ...
Page 22: Ethernet 10/100Base-T Lan Communications
1-10 Chapter 1: Product Overview Dual Displays The Summa POS Motherboard is dual display (LCD and CRT) capable. In a dual display environment the 7454 terminal supports 16‐bit color when both displays are connected to the motherboard. Both displays must have the same maximum resolution capability. Refer to the following information for details about the implementation of a dual display configuration. • Lynx Family Control Panel Specification 1.2 on the NCR 74xx Base System and Client Third party Drivers CD‐ROM (Product ID: D370‐0111‐0100) or in the video.exe self‐extracting Video Drivers file on the Retail Solutions Specific Third Party Products Drivers and Patches web site at: . http://www.ncr..com/support/support_drivers_patches.asp?Class=retail_TPP • Retail Customer Information Display User’s Guide (BD20‐1431‐B) on the NCR Information Products web site at: http://www.info.ncr.com/eHome.cfm Ethernet 10/100Base-T LAN Communications The terminal contains a 10/100Base‐T Ethernet PCI connection. Ethernet 100Base‐T is also known as Fast Ethernet. The Boot ROM for diskless boot functionality is included in the 1 MB system ROM. The hardware is compatible with the TCP/IP, DHCP, and TFTP protocols required for remote boot of the platform. Appropriate software must be used to enable each protocol used over the Ethernet link. The terminal may be connected to either a 10 Mbps or 100 Mbps Ethernet connection. The hardware automatically selects the correct speed (if enabled by software to do so). The LAN hardware supports wakeup packet capability as defined in the Device Class Power Management Specification, Network Device ...
Page 23: Wireless Lan Communications
Chapter 1: Product Overview 1-11 When the platform is in the Soft OFF state (refer to Advanced Power Management section that follows), receipt of a Wakeup Packet on the LAN can return the system to the ON state, if this feature is enabled by software. Note: Due to limitations of the LAN controller and the OS, all features described in the Network Device Class specification may not be available. 100Base‐T is wired identically to 10Base‐T, except that the twisted pair cable must be Category 5 and the hubs must permit 100 or 10/100 Mbps operation. Although 10Base‐T will operate on Category 3 twisted pair, or NCR “747” cable, an upgrade to Category 5 is required for 100Base‐ T. A customer desiring to use the terminal in an existing 10Base‐T environment can do so and simply run at 10 MB. In order to upgrade to 100Mbps, Category 5 cable and 100 or 10/100 hubs must be installed. NCR strongly recommends the use of Category 5 for all new cabling, even if the customer initially intends to run only 10Base‐T. LED Indicators for Link Integrity (verifies cable and hub connection are good) and LAN speed is provided on the Processor Board near the row of connectors at the bottom of the e‐box. The LED is ON (yellow) when the speed is running at 100 Mbps. Link Integrity is provided to the PC chipset to permit boot‐up software to verify the presence of the LAN connection. Software must provide 2 seconds after power‐up in order for the Link Integrity signal to become valid. Wireless LAN Communications Where a wired Ethernet connection is not desired a wireless LAN adapter may be installed in the PCMCIA socket. This requires that the PCMCIA daughter‐card feature be installed. A wireless LAN used in the terminal must meet the following requirements: ...
Page 24 1-12 Chapter 1: Product Overview • Integrated antenna that meets the requirements of PCMCIA (PC Card) Extended Type 2 card definition (a maximum of 5‐cm additional length). • Power consumption within the capabilities of the PCMCIA daughter‐card. • Signaling requirements within the capabilities of the terminal PCMCIA interface. The main restriction is that DMA transactions are not supported over the PCMCIA interface. • Device drivers for the targeted operating system must exist. • Appropriate infrastructure (server support, Base Stations, Ceiling Antennas, etc) must be present in the installation site, and the maximum RF range of the wireless system must not be exceeded. Interoperability ‐ While the 802.11 standard provides an interoperable protocol definition, there are vendor‐specific extensions to the protocol that encourage users to stay with one supplier’s equipment. This also applies to wireless infrastructure and access points, 802.11 does not govern this operation. Mixing of RF suppliers on a site is not recommended until the RF suppliers have demonstrated interoperability. The wireless networks operate at speeds of 1‐11 Mbps with 2 percent packet loss typical. The application developer must be aware of the performance limitations and design applications that are acceptable to the customer when run over the slower network. Remote Wakeup over the wireless network is not possible because the cards do not support it. An alternative is to use the system real‐time clock wake up at a scheduled time. Depending on the OS environment, Remote Boot may be supported, but due to the slow network speed a large boot image may take an unacceptably long time to load. The application developer needs to ensure that the load is of reasonable size. ...
Page 25: Universal Serial Bus
Chapter 1: Product Overview 1-13 The wired Ethernet connection is not certified for use in configurations where a wireless adapter is installed. Universal Serial Bus The Summa POS Motherboard provides three ports, one of which is reserved for integrated devices (not externally accessible). Only two of the three USB ports on the Summa POS Motherboard can be active at the same time. If the internal auxiliary USB port is enabled, one of the two ports on the main connector row becomes disabled. This functionality is controlled through the BIOS setup menu. Note: USB peripherals require support from the operating system, which is currently limited to Windows 98. Serial Ports The Summa POS Motherboard provides two RS‐232 ports (9‐pin D‐ shell connectors, Ports 1 and 2) directly on the Motherboard and supports two additional RS‐232 ports. Ports 3 and 4 require an optional harness connection to the Motherboard. Ports 1 and 3 can be supplied with +12 V DC on Pin 9 when properly set up in the BIOS. The total power drawn by Ports 1 and/or 3 must be no greater than 1 amp at +12 V DC. Refer to the following table for RS‐232 pinout information. The BIOS provides flexibility in mapping resources. However, a fully‐ loaded system (2 PCMCIA cards that require IRQs, four serial ports in use, USB in use, parallel port in use, and MSR) may not have enough available IRQs to support all serial ports. Use a USB serial port expander to overcome this PC architecture limitation. RS-232 DB-9 Male Connector Pinout Port A Port B DCD ...
Page 26: Hardware Monitor
1-14 Chapter 1: Product Overview RS-232 DB-9 Male Connector Pinout Port A Port B DTR 5 GND GND 6 DSR DSR 7 RTS RTS 8 CTS CTS 9 RI or +12* RI * If Port 1 or 3 is powered, pin 9 will be +12 V. Hardware Monitor The hardware monitor generates an interrupt to the system whenever any of the internal voltages used by the system processor goes above or below the acceptable operating range. An interrupt is also generated ...
Page 27: Magnetic Stripe Reader
Chapter 1: Product Overview 1-15 Higher quality integrated stereo speakers may be added as an option to the terminal. The amplifier is located on the Processor Board; the speaker output is provided on a header that receives the harness from the speaker module. In addition, a Line Out is provided on a 3.5mm stereo jack that permits connection of external amplified speakers. The integrated stereo speakers, or an amplifier connected to Line Out, must be used in order to play Sound Blaster (audio subsystem) audio. However, an internal EUI speaker provides PC speaker functionality (beeps and tones) for all configurations. The volume control can be set using the Windows OS Control Panel. There is no volume control under DOS. The PC speaker sounds (such as beeps and touch clicks) are directed into the audio subsystem and are audible if speakers are connected. Magnetic Stripe Reader A 3‐track MSR head is available as an option. The ISO and JIS card format is supported. When card data is read, an interrupt is generated. A software device driver for the MSR must be loaded to enable the application to process the data. Touch Screen Controller The MicroTouch “Excalibur” chip is used to interface the touch panel. ® This controller supports MicroTouch capacitive panels. In order to save an RS‐232 port, the touch data is delivered to the system through the mouse interface. This requires a mouse‐aware touch device driver for the appropriate OS. When the system is operating in the dimmed display mode, touch activity can restore full brightness if instructed by software to do so. When system is in low power mode, touch activity can generate the mouse port interrupt (IRQ12). ...
Page 28: Processor Board Connectors
1-16 Chapter 1: Product Overview The Summa POS Motherboard supports the following touch screen LCDs; • Sharp TFT LCD/capacitive touch screen (F002) • Sharp TFT LCD/resistive touch screen (F004)\ • 15‐inch LG TFT LCD/capacitive touch screen (F008) Processor Board Connectors All connectors are either keyed or impossible to plug incorrectly due to mechanical design of the product. External Connectors Internal Connectors VGA CRT RGB 15‐pin D Shell LCD Ethernet RJ45 Back light Inverter Dual USB Type A Integrated Speaker Module External Stereo speaker MSR (3.5mm jack) Power supply Touch screen (PS/2) RS‐232 9‐pin D shell (two, one with +12 V power option) PS/2 Keyboard Motion Sensor / Power Indicator Customer Display PCI Expansion header Cash Drawer ...
Page 29: Compact Flash
Chapter 1: Product Overview 1-17 Compact Flash The optional compact flash replaces the hard drive in the unit. The 64MB compact flash is large enough to support a Windows CE load. The 256MB compact flash can be used in a Windows XP embedded environment. When using the Windows XP embedded OS, an additional 128MB SDRAM SODIMM is required to support the necessary virtual memory requirements. NCR Retail Specific Hardware The Processor Board contains logic that provides support for the custom retail interface. The logic controls the following features: • Dual Cash Drawer Support • Cash Drawer Diagnostic Support • Magnetic Stripe Reader Interface • Motion Detector • Touch Screen Interface An integrated retail specific feature of the processor is the cash drawer circuitry. The onboard circuitry internal to the board provides the control for two external cash drawers. A portion of the POS Board header (J6) is provided on the board to interface to the dual cash drawer connector. Header J6 only contains the control signals; it does not provide power. Software controls the cash drawer(s) through I/O port 00Exh. This means it can be I/O ports E0/E1h, E2/E3h, E4/E5h, or EA/EBh depending on the configuration of the SMC I/O controller’s GPIO port(s). Default setting is E0/E1h. ...
Page 30 1-18 Chapter 1: Product Overview Cash Drawer I/O Port Bit Definition: Bit # Description Bit = 1 Bit = 0 7 Solenoid B Control Turns off solenoid Activates solenoid output output 6 Solenoid A Control Turns off solenoid Activates solenoid output output 5 Reserved Reserved Reserved 4 Reserved Reserved Reserved 3 Solenoid B Status Solenoid B output Solenoid B output active inactive ...
Page 31: Board Bios
Chapter 1: Product Overview 1-19 Power LED The Processor Board provides support for an external power LED through the onboard Motion/Power LED connector. This LED is controlled through the SMC 37C935 GPIO pins. Once the SMC chip is programmed to support the Power LED function on GPIO pin 13, the LED is turned “on” anytime all power to the Processor Board is good. The system’s power management software has the option to turn the LED off indicating the system is in a power‐managed mode. The MSR interface supports a maximum of 3 tracks of magnetic stripe information for support of ISO or JIS format cards. Activate the MSR interface by enabling it in BIOS Setup under IO Configuration. The MSR interface controller is a memory‐mapped device, which can reside at system memory addresses CA000, CC000, or D0000. If MSR capability is not desired, it may be disabled through BIOS Setup. Board BIOS The Processor Board uses a Phoenix BIOS, which is stored in Flash ROM and easily upgraded through the network connection or serial port. The Flash EEPROM also contains the Setup utility, Power‐On Self Tests (POST), and APM 1.2. The board also supports system BIOS shadowing, which enables the BIOS to execute from onboard write‐ protected DRAM. The BIOS displays a sign‐on message during POST identifying the type of BIOS and a five‐digit revision code. ...
Page 32: Bios Upgrades
1-20 Chapter 1: Product Overview FLASH memory Implementation The Intel E28F800B5‐T70 Flash component is organized onboard as 1024 K x 8 (1 MB). While a typical PC BIOS image including video and LAN boot ROM code normally fits in 256 K on the Pentium Board and 512 K in the Pentium III/Celeron board, the boards support a 1 MB flash ROM. The current Phoenix BIOS release only requires 256 K of this 1 MB total. The Flash device contains the PC System BIOS along with the Video BIOS and LAN boot ROM which compresses the ROM images into a single binary image. The Flash device is divided into four areas, as described below. System Address FLASH Memory Area F0000H FFFFFH 64 K Main BIOS EE000H EFFFFH 8 K System BIOS Reserved during boot ED000H EDFFFH 4 K Plug and Play ESCD Storage Area E0000H ECFFFH 52 K System/VGA BIOS Reserved during boot BIOS Upgrades Flash memory makes distributing BIOS upgrades easy. A new version of the BIOS can be installed from the hard disk, network or through a serial port. The disk‐based Flash upgrade utility, PHLASH.EXE, ensures the upgrade BIOS extension matches the target system to prevent ...
Page 33 Chapter 1: Product Overview 1-21 Note: An external alphanumeric keyboard is recommended for running the BIOS CMOS Setup Utility. Otherwise, a Touch Screen can be used. Plug and Play The Processor BIOS also has a setup option to support the Windows runtime plug and play utilities. When this option is selected, only devices critical to boot are assigned resources by the BIOS. Device Node information is available for all devices to ensure compatibility with Windows 95. System configuration information is stored in ESCD format. The ESCD data is cleared upon loss of the CMOS voltage. Advanced Power Management The Processor BIOS has support for both 1.1 and 1.2 Advanced Power Management (APM). The version of APM drivers loaded in the operating system by the user determines what specification the BIOS adheres too. In either case the energy saving Standby mode can be initiated by a keyboard hot key sequence or a time‐out period set by the user. When in Stand‐by mode, the Processor Board reduces power consumption by utilizing the processor System Management Mode (SMM) capabilities and also spinning down hard drives and turning off VESA DPMS compliant monitors. During setup, the user may select which DPMS mode (Stand By, Suspend, or Off) is sent to the monitor. The ability to respond to external interrupts is fully maintained while in Stand‐by mode enabling the system to service requests such as in‐ coming data or network messages while unattended. The user may also select any keyboard or mouse activity to take the system out of the energy saving Standby mode. When this occurs, the monitor and IDE drives are turned back on immediately. APM is disabled in BIOS by default; therefore, the user must enable this feature. The system must be configured with an APM driver in order for the system power saving features to take effect. ...
Page 34: Operator Display
1-22 Chapter 1: Product Overview Operator Display 18004 The 7454 is available with two LCD types • 12.1‐Inch TFT (active matrix) 800x600 with 64K colors • 15‐inch TFT (active matrix) 1024 x 768 with 262K+ colors Contrast control is set by software, using a digital potentiometer on the Processor Board. The terminal does not have a user‐accessible contrast adjustment. Software can set a default value after reading the Panel ID. Display contrast changes with temperature. LCD Adapter Board The signals from the LCD header on the Processor Board are brought to the LCD on a harness. Since there are multiple pin configurations and connector types being used on the LCD, a small adapter board is used to receive the LCD harness and map the signals into the correct pinout for the LCD panel. This board has a connector that plugs directly into the LCD panel. ...
Page 35: Lcd Backlight Inverter Module
Chapter 1: Product Overview 1-23 LCD Backlight Inverter Module An Inverter Board supplies power for the LCD Backlight, which is a separate module in the terminal. The inverter has a connector that receives power, ground, and a Backlight dimming signal from the Processor Board. The inverter generates the high voltage necessary to start and run dual CCFL Backlights. A fuse located on the Inverter Board protects power to the inverter. This fuse protects the system from damage in the event of a Backlight or Inverter Board fault. The fuse is not field replaceable; if it blows, the safety characteristics of one or more components on the Inverter Board may have been compromised and the Inverter Board should be replaced. If one or both Backlight tubes become disconnected or otherwise open‐ circuited, protection circuitry shuts down the inverter. This avoids over‐powering a single tube and also protects against high voltage shorting. Touch Screen The Touch Screen completely covers the LCD and is mounted directly in front of the LCD, behind the front plastic bezel of the terminal. The touch controller on the Processor Board supports capacitive and resistive touch glass. The touch glass has an integrated harness that is routed into the Processor Board enclosure and is connected to a header on the Processor Board. The touch glass has a glare‐reducing texture that also helps hide fingerprints. ...
Page 36: Ncr 7454 Integrated Customer Display
1-24 Chapter 1: Product Overview NCR 7454 Integrated Customer Display The NCR 7454 Integrated Customer Display supports four lines of twenty 5x7 characters. It is available in a low profile or high‐post model. 16949 The 7454 Retail Terminal also supports these remote customer displays: • NCR 7454 4x20 Customer Display. This display uses the same display module as the 7454 Integrated Customer Display. • NCR 5972‐1100 Vacuum Fluorescent Display (VFD). This display uses a parallel port. ...
Page 37: Ncr 5973 International Vfd Customer Display1-25
Chapter 1: Product Overview 1-25 NCR 5973 International VFD Customer Display The NCR 5973 VFD (Vacuum Fluorescent Display) is an optional display device for the 7454 Retail Terminal. The VFD is available in models that have a combination of: • Dark gray cabinetry • Mounting configurations • System specific cables Table Top Mount 12271...
Page 38: 16" High Post Mount
1-26 Chapter 1: Product Overview 16" High Post Mount 17198 ...
Page 39: Features
Chapter 1: Product Overview 1-27 Features Magnetic Stripe Reader A single 3‐track analog Magnetic Stripe Reader (MSR) is available as a feature, supporting ISO and JIS format cards. When the MSR is not desired, a filler piece for the MSR section is included to make the unit appear uniform. 18286 ...
Page 40: Printer Options
1-28 Chapter 1: Product Overview Printer Options The sections that follow provide an illustration and brief description of the available printer options. 2214 Printer The 2214 Printer is a thermal fiscal printer that can issue tickets and produce a journal. Its power cord plugs into a 120 VAC power source and the included RS‐232 cable connects the printer’s serial connector to the workstation. 18541 ...
Page 41: 7158 Printer
Chapter 1: Product Overview 1-29 7158 Printer The 7158 Printer is extremely fast, quiet, and reliable point‐of‐sale device. It consists of two specialized printers in one compact package: a thermal printer on top that prints receipts, and an impact slip printer in front to print on forms and checks that you insert. It receives its power from an external power supply, can be connected through a USB or serial port, and has a connector for cash drawers. 17304c 7166 Printer The 7166 Printer is an extremely fast, quiet, and reliable point‐of‐sale printer. It consists of two specialized printers in one compact package: a thermal printer that prints receipts, and an impact slip printer. It receives its power from an external power supply, has a serial interface and a connector for cash drawers. 17303 ...
Page 42: 7167 Printer
1-30 Chapter 1: Product Overview 7167 Printer The NCR 7167 Printer is a fast, quiet, relatively small and very reliable multi‐function printer. It prints receipts, validates and prints checks, and prints on a variety of single or multiple part forms. There is no journal as it is kept electronically by the host terminal. The printer features a dual interface, so it can connect to the host terminal either through a USB or RS‐232 connector. It receives its power from an external power supply, and has a connector for cash drawers. 19711e 7194 Printer The 7194 Printer is a high speed, high‐resolution printer, capable of both text and graphics printing. It offers direct thermal printing in a receipt station. It receives its power from an external power supply, can be connected through a USB or serial connector, and has a connector for cash drawers. 16437...
Page 43: 7196 Printer
Chapter 1: Product Overview 1-31 7196 Printer The 7196 Printer is a high speed, high‐resolution printer, capable of both text and graphics printing. It receives its power from an external power supply, has a serial interface and a connector for cash drawers. 17302 7197 Printer The NCR 7197 Printer is a fast, quiet, relatively small and very reliable multi‐function printer. It prints receipts and two‐color printing. The printer features a dual interface, so it can connect to the host terminal either through a USB or RS‐232 connector. It receives its power from an external power supply, and has a connector for cash drawers. 19712e ...
Page 44: Other Integrated Devices And Indicators
1-32 Chapter 1: Product Overview Other Integrated Devices and Indicators Hard Disk Drive A 2.5ʺ IDE hard disk is available. The drive is the standard type that is used by notebook PCs. Reset Switch The Reset Switch is provided as a last resort to reboot the system if the software reset port mechanisms fail. This switch is located on the row of connectors that are located at the bottom of the enclosure. Although not intended to be easily accessible, the reset switch can be operated without removing covers or using any special tools. Reset Switch 16454 Reset Procedure 1. Press the Reset Switch and hold it in for more than 4 seconds. The screen goes blank. 2. Press the Reset Switch again. The system then reboots. Internal Speaker The Internal Speaker is connected to the PC speaker output of the system chipset, not to the audio subsystem. It is connected to the Processor Board via a harness and mounted inside the Processor Board enclosure. ...
Page 45: Pos Connector Board
Chapter 1: Product Overview 1-33 POS Connector Board The POS Connector Board is a small daughter board that mounts directly on the Cash Drawer and Parallel Port header. Connectors on the edge of this board form a second connector row above the Processor Board connectors. Connectors are available for two cash drawers, a customer display and a microphone. Power for the cash drawers (24 V) and VFD customer display (5 V and 12 V) is supplied by the Enhanced Power Supply through the parallel connector. Motion Sensor The terminal hardware can detect movement near the terminal and enables software to prompt system operation from a low‐power state. Application software may also be able to make use of motion detection when in the ON state if it is enabled by lower‐level software. Motion Sensor Power/Status LED 18287 Motion is detected as a change in ambient light level that is greater than a software‐controlled threshold. ...
Page 46: Power/Status Led
1-34 Chapter 1: Product Overview A photodiode mounted behind the front bezel of the unit senses ambient light levels. The photodiode resides on a small circuit board (the Motion Sensor Board). A harness connects the Motion Sensor Board to the amplifier and motion sensing logic on the Processor Board. The user Power/Status LED indicator shares this board. Power/Status LED The LED power indicator indicates that power is present. The LED is green when the processor and BIOS are operating properly. The LED is mounted behind the front bezel on the same board as the motion sensor. Power OK LED The Power OK LED is located behind the Cable Cover, between the Customer Display and Cash Drawer connectors. Power OK LED (5V and 24V) 16453...
Page 47: Lan Status Leds
Chapter 1: Product Overview 1-35 LAN Status LEDs LAN Speed: LAN Integrity Yellow = 100 MB (Green) 16455 OFF = 10 MB Power Supply The terminal uses an AC adapter for its power supply, concealed in the terminal mounting. The supply is inaccessible when the terminal is in the normal operation and mounting position to prevent tampering, and sealed to help protect against spills or other environmental hazards. Note: The power supply automatically senses the proper AC voltage; therefore only normal servicing access is required. All power required to operate the base unit, PCMCIA option and PCMCIA cards, speaker option, scanner option, and bus‐powered USB peripherals is provided by the power supply. The Processor Board serves as the hub to distribute power to all terminal functions. Cash drawers, VFD customer display, PS/2 keyboard, PCMCIA daughter board and slots, scanner (through RS‐232 port), USB, hard disk, and the LCD all receive power through their respective Processor Board connectors. ...
Page 48: Integrated Speaker Module (Optional)
1-36 Chapter 1: Product Overview Integrated Speaker Module (Optional) The Integrated Speaker feature provides two stereo speakers that attach to the bottom of the Core Module. The maximum output of the speakers is approximately 6 watts per channel. USB RS-232 Port Server The USB RS‐232 Port Server is an intelligent, stackable expansion module that connects to the terminal Universal Serial Bus (USB) port, providing high‐speed RS‐232 serial ports. 7454/7401 USB Port RS-232 Ports 16944 ...
Page 49: Additional Pentium Iii And Celeron Connectors
Chapter 1: Product Overview 1-37 Additional Pentium III and Celeron Connectors The Pentium III and Celeron board has an IRDA connector that is not on the Pentium board. It is not used at this time. A connector can be added on Pentium III and Celeron models to add two additional RS‐232 ports. To add the ports, install the Dual RS‐232 Port Kit (7454‐F072) as described in the Feature Kits appendix. The following illustration shows the RS‐232 Connector, which is part of the Dual RS‐232 Port Kit, installed on the Connector Row Bracket. RS-232 Connector IRDA (COM 3 and COM 4) (Not used) 19106 The Dual RS‐232 Port Kit also includes the Dual RS‐232 Cable. When this cable is plugged into the Interface Cable Connector, the two additional serial ports are available. 18002 ...
Page 51: Chapter 2: Hardware Installation
Hardware Installation Chapter 2: Introduction The terminal is fully assembled at the factory. This chapter explains the mounting options and how to connect optional hardware components to the terminal. Installation Summary The terminal should be removed from the shipping packaging and visual checks made to verify the correct hardware configuration. The system is then configured and any communication cables are connected. Only after inspection should the power cord be attached to the system and then connected to the AC power source. Power‐up self‐tests will run to verify basic functionality. ROM‐based setup should be used to configure network options. Full configuration depends upon the system server and the management Web site. ...
Page 52: Installation Restrictions
Chapter 2: Hardware Installation Installation Restrictions • Before installing the terminal, read and follow the guidelines in the NCR 7454 Retail Terminal Site Preparation Guide and the NCR Workstation and Peripheral AC Wiring Guide. • Install the terminal near an electrical outlet that is easily accessible. Use the power cord as a power‐disconnect device. • Do not permit any object to rest on the power cord. Do not locate the terminal where the power cord can be walked on. • Use a grounding strap or touch a grounded metal object to discharge any static electricity from your body before servicing the terminal. • If the power cord is replaced, it must be replaced with the same type of cord with the protective shroud. • Do not route the power cord through openings with sharp edges. Caution: This unit contains hazardous voltages and should only be serviced by qualified service personnel. Caution: DO NOT connect or disconnect the transaction printer while the terminal is connected to AC power. This can result in system or printer damage. Warning: The 7454 must be mounted securely to prevent a hazard. It must be installed in accordance with local building codes. The post or wall on which the unit is mounted should be able to withstand four times the weight of the unit, which is approximately 20 lbs. (9 kg). ...
Page 53: Connecting The Cables
Chapter 2: Hardware Installation Connecting the Cables Tilt Mount cable connectors are located on the underside of the Core Module, under a cable cover. Accessing the Cable Connectors 1. Tilt the display to access the cable connectors. Cable Cover Thumb Screw 15968 2. Loosen the thumbscrew that secures the Cable Cover and remove the cover. ...
Page 54: Routing The Cables
Chapter 2: Hardware Installation Routing the Cables The 7454 has three places to secure cables to the base of the unit by using a cable tie wrap. Remove the power supply cover or customer display from the base of the unit, two thumb screws on bottom rear, and use a tie wrap to secure the Ethernet cable to one of the provided molded cable tie holders on the base. This should provide sufficient strain relief to prevent the cable from becoming tight and damaging the connector on the Processor Board. The peripheral cables are routed down through the Mount Assembly and out the rear of the unit. Bottom View 16413a ...
Page 55: Identifying The Cable Connectors
Identifying the Cable Connectors The following illustration identifies each of the cable connectors. Refer to the sections following the illustration for specific instructions on installing each peripheral. After installing the peripheral and LAN cables, replace the cable cover and tighten the thumbscrew. Audio Out Speaker Cash Drawer Power Keyboard COM 1 PS/2 IRDA (not used) Microphone COM 2 (optional) RS-232 USB 1 (COM 3 & 4) Parallel USB 2 19107 Note: COM1 and COM3 are powered ports. Note: The COM3 & COM4 RS‐232 ports require the Dual RS‐232 Port Kit (7454‐F072) feature ...
Page 56: Installing Peripherals
Chapter 2: Hardware Installation Installing Peripherals This section describes how to install transaction printers and other peripherals on the 7454 terminal. Installing a Transaction Printer Transaction printers can connect through a non‐powered RS‐232 or USB connector as defined in the table below. Each printer except the 2214 requires an external power supply. The illustrations show how to connect to the 7194 printer. Connecting to the other printers is done in the same manner. Refer to the corresponding printer owner’s manual for illustrations of the connector locations. Printer Type RS-232 √ 2214 Thermal Fiscal √ √ 7158 Thermal Receipt/Impact Slip √ 7166 Thermal Receipt/Impact Slip √ √ 7167 Thermal Receipt/Impact Slip √ √ 7194 Thermal Receipt √ 7196 Thermal Receipt √ ...
Page 57: Rs-232 Installation
Chapter 2: Hardware Installation RS-232 Installation 1. Connect the Printer Interface Cable to the RS‐232 Connector on the back or on the bottom of the printer. Cash Drawer Connector Power Connector RS-232 Connector 16632a 2. Connect the other end of the printer cable to one of the RS‐232 (non‐powered) ports on the terminal. 3. Connect the external power supply cable to the Power Connector on the printer. 4. Plug the external power supply AC cable into an AC outlet. ...
Page 58: Usb Installation
Chapter 2: Hardware Installation USB Installation 1. Connect the Printer Interface Cable to the USB Connector on the back or on the bottom of the printer. Cash Drawer Connector Power Connector USB Connector 16632b 2. Connect the other end of the printer cable to one of the USB connectors (USB 1 or USB 2) on the terminal. 3. Connect the external power supply cable to the Power Connector on the printer. 4. Plug the external power supply AC cable into an AC outlet. ...
Page 59: 2214 Printer
Chapter 2: Hardware Installation 2214 Printer 1. Connect the Printer Interface Cable to the RS‐232 Connector on the back of the printer. RS-232 Connector Printer Interface Cable 18543 2. Connect the other end of the Printer Interface Cable to an RS‐232 port (non‐powered) on the terminal. 3. Plug the Power Cord into an AC outlet. ...
Page 60: Installing A Remote Customer Display
2-10 Chapter 2: Hardware Installation Installing a Remote Customer Display The terminal supports three high‐post remote customer displays. The mounting configuration is the same and appearance is similar: • 5974 Remote Customer Display (4x20 characters, VFD) • 5972‐1000 Remote Customer Display (2x20 characters, VFD) • 5973 International VFD Customer Display 5974 Remote Customer Display 16670 1. Place the Display Mount on the desired surface within or 4 meters (13 feet) of the host terminal. 2. Determine if the cable should be routed down through the mounting surface or if it should be run on top of the surface. ...
Page 61 Chapter 2: Hardware Installation 2-11 3. Secure the Mounting Plate with 4 screws provided. Mounting Plate 4 Holes 0.40 mm (0.16 in.) Diameter 76 mm (3 in.) 16671 4. Connect the Display Cable to the Customer Display port on the terminal. Customer Display 15969b...
Page 62: 5972-1100 Remote Customer Display
2-12 Chapter 2: Hardware Installation 5972-1100 Remote Customer Display 16257 1. Place the Display Mount on the desired surface within 4 meters (13 feet) of the host terminal. 2. Determine if the cable should be routed down through the mounting surface or if it should be run on top of the surface. ...
Page 63 76 mm (3 in.) 16258 4. Connect the 5972 Display Cable to the Parallel I/F Adapter Cable. 5972 Display Cable Parallel I/F Adapter Cable 497-0405676 - 4 M 497-0411000 - 0.6 M 1416-C278-0040 1416-C472-0006 Customer 7454 Cust. Display Display Port Power Brick 16291a 5. Connect the Parallel I/F Adapter Cable to the Customer Display port on the terminal. Customer Display ...
Page 64: 5973 International Vfd Customer Display
2-14 Chapter 2: Hardware Installation 6. Connect the 5972 Display Cable Power Brick connector to the Power Brick cable. 7. Plug the Power Brick into an AC outlet. 5973 International VFD Customer Display (4) Screws 14528 1. Place the Display Mount on the desired surface within 4 meters (13 feet) of the host terminal. 2. Determine if the cable should be routed down through the mounting surface or if it should be run on top of the surface. ...
Page 65 Chapter 2: Hardware Installation 2-15 2. Secure the Mounting Plate with 4 screws provided. Mounting Plate 4 Holes 0.40 mm (0.16 in.) Diameter 76 mm (3 in.) 16258 3. Connect the 5973 Parallel Cable to the Customer Display port on the terminal. Customer Display 15969b...
Page 66: Installing A High-Post Integrated Customer Display
2-16 Chapter 2: Hardware Installation Installing a High-Post Integrated Customer Display The 7454 Integrated Customer Display supports four lines of twenty 5x7 characters. This is the same display module that is used with the low‐profile integrated display. 16713 ...
Page 67: Installing An Integrated Customer Display (5972-F039)
Chapter 2: Hardware Installation 2-17 Installing an Integrated Customer Display (5972-F039) The standard Power Supply Cover on the 5953‐F022 Remote Table Top Mount does not support attachment of an integrated NCR 7454 4 x 20 Customer Display. In order to mount an integrated display you need to install 5972‐F039, which includes: 1. Power Supply Cover 2. 12‐inch Integrated Display Post 3. Top Bracket. 4. Nylon Hole Plug 19726b ...
Page 68 2-18 Chapter 2: Hardware Installation Installation Procedure 1. Route the cable (display connector end) up through the Power Supply Cover, Display Post, and Top Bracket. This is a tight fit and the connector has to be angled in order to make it though the openings. Use care to not damage the wires. Top Bracket Display Post Power Supply Cover 4 x 20 Integrated High-Post Cable 19949a 2. Insert the post into the hole on the top of the Power Supply Cover. Note the orientation above. The slot on the bottom end of the post should face the inside of the cover. 3. Install the Top Bracket onto the post. ...
Page 69 Chapter 2: Hardware Installation 2-19 4. Connect the cable to the a) Remove the Integrated Display Bracket (2 screws). b) Connect the cable to the 2 x 20 VFD Assembly. c) Replace the Integrated Display Bracket. 4 x 20 VFD Assembly Integrated Display Bracket Phillips PH Screw (4-24 x 0.625) 19948a 5. Install the Display Assembly onto the Top Bracket. ...
Page 70 2-20 Chapter 2: Hardware Installation 6. Install the Nylon Hole Plug in the Power Supply Cover, locking the post in place. The slot permits the display to be rotated to personal preference. Nylon Hole Plug 7454 Customer Display Connector 16948 ...
Page 71 Chapter 2: Hardware Installation 2-21 7. Remove the Power Supply Cover from the 7454 unit. a) Remove the screws (2) that secure the cover. b) Press in on both sides of the cover and lift it up in the back to remove it. 20049 Press in on Both Sides Screws (2) 8. Install the Customer Display and Cover assembly onto the 7454 (2 screws). 16713 9. Connect the Display Cable to the Customer Display connector on the terminal. ...
Page 72: Installing A Cash Drawer
2-22 Chapter 2: Hardware Installation Installing a Cash Drawer 1. Place the cash drawer in the desired location, within cable length of the terminal. 16269 2. Connect the cash drawer cable to the terminal cash drawer connector. Cash Drawer 15969c Note: The Cash Drawer can optionally be connected to the printer. ...
Page 73: Installing A Second Cash Drawer
Chapter 2: Hardware Installation 2-23 Installing a Second Cash Drawer The terminal supports a 2‐drawer configuration with a Y‐cable (1416‐C372‐0006). 1. Place the cash drawer in the desired location, within cable length of the terminal. 2. Connect the Y‐cable to the terminal cash drawer connector. Dual Cash Drawer Y-Cable 1416-C372-0006 16270 Note: The Y‐cable can optionally be connected to the printer. ...
Page 74: Mounting The 7454
2-24 Chapter 2: Hardware Installation Mounting the 7454 A Tilt Mount terminal can be installed on a flat horizontal surface or a flat vertical surface. Table-Top Mount Wall Mount 16429 ...
Page 75: Wall Mounting A Tilt Mount
Chapter 2: Hardware Installation 2-25 Wall Mounting a Tilt Mount To install the Tilt Mount on a flat vertical surface, use the K533 Wall Mount Bracket Kit. 1. Secure the Wall Plate to the wall with lag screws (4) into the studs or with hardware of similar strength. The recommended viewing height for the terminal is 1.2 m (48ʺ) from the floor. Wall Mount Adapter Plate Release Lever Wall Plate 16400 2. Install the Wall Mount Adapter Plate to the bottom of the terminal with screws (4). 3. Install the terminal to the Wall Plate. The bottom of the Wall Mount Adapter Plate has slots that mate to locking tabs on the Wall Plate. 4. Latch the Release Lever. ...
Page 76: Finalizing The Installation
2-26 Chapter 2: Hardware Installation Finalizing the Installation After the hardware installation has been completed, the terminal can be powered up to finalize the installation. The operating system, along with platform modifications, is pre‐installed. The following sections list the steps involved to complete the system installation for each of the Gold Disk operating systems. Completing the OS Installation (Win2000) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows. 1. After the terminal reboots, it will perform a disk check and then continue with the Windows 2000 installation. 2. Enter the User Name and Organization. 3. Enter the Computer Name for the client. 4. Enter the Administrator’s Account Password (optional) 5. When prompted, press Finish to reboot the client. 6. Login when prompted. 7. Run the MicroTouch screen calibration from the Desktop icon. Completing the OS Installation (WinXPe) The system automatically reboots when the image recovery is complete ...
Page 77: Completing The Os Installation (Winnt)
Chapter 2: Hardware Installation 2-27 2. Read the EULA (End‐User License Agreement) information in the DOS window, then type EXIT and press Enter to close the DOS window. 3. Start the Network Setup Wizard. 4. Select options to identify the network information for the terminal environment. 5. Enter the Computer Description. 6. Enter the Computer Name. 7. Enter the Workgroup Name. 8. When prompted, press Finish to reboot the terminal. 9. Log in when prompted. 1. Open the Control Panel or use the TouchWare Icon on the desktop and run the MicroTouch screen calibration. Completing the OS Installation (WinNT) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows. 1. After the terminal reboots, press Next at the Windows Setup screen. 2. Accept the Microsoft license agreement. 3.
Page 78: Completing The Os Installation (Win98)
2-28 Chapter 2: Hardware Installation Completing the OS Installation (Win98) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows. 1. When the terminal boots it enters the Windows setup routine. Note: When installing Win98 on terminals with early Processor Boards (7454‐22xx) there are few differences in the procedure as follows: a) The terminal starts the Add New Hardware Wizard. b) For each device found, permit Windows to search for new drivers (take defaults). c) After each driver is installed you are asked to reboot. Answer No. 2. At the screen, enter the User information. This can User Information be done using a keyboard or you can use the touch screen keyboard. After entering the information, press or touch . Enter 3. Go into the Control Panel and set the terminal Date and Time. ...
Page 79: Completing The Os Installation (Dos)
Chapter 2: Hardware Installation 2-29 3. Run the MicroTouch screen calibration as described later in this chapter. Completing the OS Installation (DOS) The system automatically reboots when the image recovery is complete and opens at the DOS C: prompt. ...
Page 80: Setting Auto-Logon (Winnt Terminal)
2-30 Chapter 2: Hardware Installation Setting Auto-Logon (WinNT Terminal) Since the client does not have a keyboard it is desirous to have it logon automatically. 1. Create a default user account that you want to use to logon to the client(s). a) Open the User Manager. Select the Windows button, select Start , , and then Select Programs Administrative Tools (Common) User . Manager b) Select the menu and then select . Give the User New User account a password (mandatory). As an extra precaution set the password never expires and that the user can not change it. c) Select to modify the new user’s group memberships. Groups...
Page 81 Chapter 2: Hardware Installation 2-31 d) Add the new user to the group. You need to do Administrators this in order to be able to later turn off the auto‐logon function. e) Select to close the Group Membership box. f) Select to create the account. 2. Modify the Registry. Select the Windows button and select Start . 3. Enter regedit and then select . 4. Open the following registry subkey: HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\ CurrentVersion\Winlogon...
Page 82 2-32 Chapter 2: Hardware Installation 5. Create a new string value to permit auto logon for the default user. Select the menu, select and then select . Edit String Value 6. Name the new entry . AutoAdminLogon ...
Page 83 Chapter 2: Hardware Installation 2-33 7. Edit the string value. With the new entry selected, select the Edit menu and then select . Enter the value 1 for auto‐logon. A Modify value of 0 sets it to no auto‐logon. 8. Select to set the value. 9. Modify the DefaulUserName to contain the user ID that you want to automatically logon. With the DefaulUserName selected, select the menu and then select . Enter the user ID. Edit Modify 10. Select to set the value. ...
Page 84 2-34 Chapter 2: Hardware Installation 11. Create a new string value to contain the password for the default user. Select the menu, select and then select . Edit String Value 12. Name the new entry . DefaultPassword 13. Edit the string value. With DefaultPassword selected, select the Edit menu and then select . Enter the value of the password of the Modify default user (from Step 1). The example below uses password. 14. Select to set the value. This completes the client installation. To bypass auto logon, and to log on as a different user, hold down the SHIFT key after a logoff or after a Windows NT restart. ...
Page 85: Installing A Serial Mouse
Chapter 2: Hardware Installation 2-35 Installing a Serial Mouse Follow these steps to install a Serial Mouse on the terminal. 1. Edit the boot.ini file, which is located in the root of the C drive. a. Open Windows NT Explorer b. Go to the menu and select . View Folder Options c. Select the tab. View d. Scroll down until you see a folder that is labeled . Hidden Files Make sure the button labeled is selected and then Show All Files select OK. e. Select the C drive root directory. Scroll down until you find the file named boot.ini and select it. Open the menu and then select ...
Page 86 2-36 Chapter 2: Hardware Installation After the terminal restarts it recognizes the mouse and installs the supporting drivers. The drivers are located on the hard drive at C:\install\i386. If for some reason they are not on the hard drive, connect the terminal to a network and share a CD‐ROM drive with the NT Operating System disk installed, or copy the files needed to the network. ...
Page 87: Guidelines For Calibrating The Touch Screen
Chapter 2: Hardware Installation 2-37 Guidelines for Calibrating the Touch Screen The following guidelines should be observed for calibrating the touch screen. • Calibration should be done at time of installation • Recalibrate the touch screen when the system is installed at its final location. • Recalibrate whenever the terminal is moved to a new location. • Recalibrate the touch screen anytime the system has been disassembled for servicing. • Only use the Microcal (DOS) program, the Touchware Control Panel (Windows), or Touchware icon on the Desktop (XPe) to calibrate the touch screen. Microcal: a. Set the video resolution. Go to the menu, . Select Tools Video . x 600 256 colors b. Go to the menu, select ...
Page 88 2-38 Chapter 2: Hardware Installation 3. Hold your finger firmly on the target for two seconds, then lift it off quickly. 4. Verify that the calibration was set accurately before making a service call. Perform the calibration again if necessary. • If cursor is not stable, or false touches are suspected, run the Noise Check Utility from the Touchware Control Panel (Windows) or from the Microcal (DOS) program. Choose the recommended frequency (the one with the lowest noise level). This should also be done if the touch screen is still not calibrated after one attempt to recalibrate it. Microcal: a. Set the video resolution. Go to the menu, Video. Select Tools . 800 x 600 256 colors b. Go to the menu, select . Tools Noise Check c. Follow the instruction prompts. Choose the frequency with the lowest noise level. Touchware Control Panel: a.
Page 89: Summary
Chapter 2: Hardware Installation 2-39 Summary If there is a touch screen calibration issue during or after installation, take the following actions in the order listed: 1. Recalibrate. 2. If re‐calibration is unsuccessful after two attempts, then run the Noise check to change the frequency. 3. If you are still not able to calibrate, change the touch screen glass. 4. The final step is to replace the Processor Board. If this corrects the problem, then the old glass is probably OK to reuse. ...
Page 90: Out-Of-Box Failures
2-40 Chapter 2: Hardware Installation Out-of-Box Failures The RSG‐Atlanta Customer Satisfaction Hotline will replace out‐of‐box failed hard disks with identical, preloaded drives. Once a system is successfully installed, all disk contents are the responsibility of the customer. The customer is responsible for restoring operating system software and/or customer‐specific data onto replacement disks sent to repair a failed or damaged disk in the field. NCR provides recovery tools for the operating system and platform software. ...
Page 91: Chapter 3: Setup
Setup Chapter 3: Introduction This chapter describes how to configure the BIOS CMOS options. Following this Introduction, there are sections specific to Pentium terminals and sections specific to Pentium III/Celeron terminals. Note: An external alphanumeric keyboard is not required to run the BIOS CMOS Setup Utility, but a keyboard makes the setup easier. BIOS Versions The Setup Menus in this chapter reference NCR 7401/7454 BIOS Version 1.5.0.4 (Pentium) and NCR 7401/7452/7453/7454/7455 BIOS Version 2.1.2.x (Pentium III). Entering Setup Without a Keyboard 1. Apply power to the terminal. 2. Calibrate the touch screen. a) When the screen prompt that says Touch the screen two times to enter Setup appears, touch the screen three times. This causes the system to bypass the BIOS Setup and go directly to the Touch Screen Calibration Setup. Note: Setup can also be entered from the Boot Menu that is displayed when you press during POST. ...
Page 92: Entering Setup Using A Keyboard
Chapter 3: Setup b) As instructed on the screen, touch the circle near the lower‐left corner of the screen. For best results, press the screen near the circle and then slide your finger onto the circle without raising your finger from the screen. c) Using the same method as above, touch the circle near the upper‐right corner of the screen. You should receive a Successful Calibration message and then the PhoenixBIOS Setup Utility should come up. d) Select the setup parameters by touching the controls at the bottom of the screen. Entering Setup Using a Keyboard 1. Apply power to the terminal. 2. Press the F2 key when the message at the bottom of the screen prompts you to do so. Note: Setup can also be entered from the Boot Menu that is displayed when you press during POST. How to Select Menu Options The following keyboard controls are used to select the various menu options and to make changes to their values. • Use the arrow keys to select (highlight) options and menu screens. • Use the + and ‐ (or F5 and F6) keys to change field values. ...
Page 93: Restoring Factory Settings
Chapter 3: Setup Note: If you are not using an external keyboard, you can touch the menu controls at the bottom of the screen. If you encounter difficulty doing this, recalibrate the screen. Restoring Factory Settings To automatically reset all values to their default settings for the current screen, press F9. The terminal will automatically load BIOS default CMOS values for boot up. To reset all BIOS settings to their default settings go to the Exit menu, press F9, select either Save Changes & Exit or Save Changes, and press Enter. Refer to the BIOS Default CMOS Values section later in this chapter for the pre‐installed Setup defaults. ...
Page 94: Bios Default Cmos Values (Pentium)
Chapter 3: Setup BIOS Default CMOS Values (Pentium) The following are the BIOS default CMOS values for the terminal. Note: When installing a new BIOS from the CD, the Processor Board type is automatically detected and the correct BIOS is automatically installed. Main Values System Time (variable) System Date (variable) Legacy Diskette A: 144 MV/1.25 MV, 3 ½ʺ Legacy Diskette B: Disabled IDE Primary Master Type [Auto] Cylinders 4191 Heads 16 Sectors/Track ...
Page 95 Chapter 3: Setup IDE Primary Slave Type None IDE Secondary Master Type None IDE Secondary Slave Type None Memory Cache Enabled Cache System BIOS area Enabled Cache Video BIOS area Disabled System Memory 640 K ...
Page 96: Advanced Values
Chapter 3: Setup IDE Drive 1 Monitoring Disabled IDE Drive 2 Monitoring Disabled IDE Drive 3 Monitoring Disabled PCI Bus Monitoring Disabled Boot sequence ® 1. LANDesk Service Agent II 2. Hard Drive Continuous POST Disabled Advanced Values I/O Device Configuration Local Bus IDE adapter Primary ...
Page 97: Pci Configuration
Chapter 3: Setup MSR Address Disabled Plug and Play No Reset Configuration Data No PS/2 Mouse Auto Large Disk Access Mode DOS Secured Setup Configurations No PCI Configuration ISA Graphics Device Installed No PCI/PNP ISA UMB Region Exclusion Available (all) ...
Page 98: Interrupts (Pentium)
Chapter 3: Setup Interrupts (Pentium) The following table lists the default settings. System Resource NMI I/O Channel Check 0 Reserved, Interval Timer 1 Reserved, Keyboard buffer full 2 Reserved, Cascade interrupt 3 Serial Port 2 4 Serial Port 1 5 User available 6 Reserved, Floppy 7 Parallel Port 1 8 Real Time Clock 9 NCR Motion, Thermal interrupt 10 LAN 11 Windows Sound System/USB 12 Touch Screen 13 Reserved, Math coprocessor 14 On‐board IDE (available if IDE is disabled) 15 MSR ...
Page 99: Memory Map (Pentium)
EE000‐EFFFF 8 K Main BIOS (available as UMB) ED000‐EDFFF 4 K ESCD (plug and play configuration area) EC000‐ECFFF 4 K OEM (available as UMB) E0000‐EBFFF 48 K BIOS Reserved (currently available as UMB) D0000‐DFFFF 64 K Available HI DOS memory CE000‐CFFFF 8 K Flash Disk (optional) CC000‐CDFFF 8 K NCR Trigantor MSR (optional) C0000‐CBFFF 48 K Onboard video BIOS A0000‐BFFFF 128 K Reserved for video memory 9FC00‐9FFFF 1 K Extended BIOS Data (moveable by QEMM, 386MAX) 80000‐9FBFF 127 K Extended conventional 00000‐7FFFF 512 K Conventional ...
Page 100 3-10 Chapter 3: Setup...
Page 101: Bios Default Cmos Values (Pentium Iii/Celeron)
Chapter 3: Setup 3-11 BIOS Default CMOS Values (Pentium III/Celeron) The following are the BIOS default CMOS values for the workstation. Note: When installing a new BIOS from the CD, the Processor Board type is automatically detected and the correct BIOS is automatically installed. Main Values Note: An asterisk (*) indicates a variable value based on system specification, etc. . System Time * System Date * Legacy Diskette A: Disabled Legacy Diskette B: Disabled Primary Master 2168 MB Type Auto Cylinders 4200 ...
Page 102 3-12 Chapter 3: Setup Primary Slave None Type Auto Multi‐Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled Secondary Master None Type Auto Multi‐Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled Secondary Slave None Type ...
Page 103: Advanced Values
Chapter 3: Setup 3-13 Advanced Values Installed O/S Other Secured Setup Configuration No Reset Confirmation Data No Cache Memory Memory Cache Enabled Cache System BIOS Write Protect Cache Video BIOS Write Protect Cache Base 0‐512 K Write Back Cache Base 512K‐640 K Write Back Cache Extended Memory Write Back Cache A000‐AFFF Disabled Cache B000‐BFFF Disabled Cache C800‐CBFF Disabled Cache CC00‐CFFF Disabled Cache D000‐D3FF ...
Page 104 3-14 Chapter 3: Setup I/O Device Configuration Serial Port A Auto Powered Port Auto Serial Port B Auto Parallel Port Auto Mode ECP Fdc on Lpt Disabled Floppy Diskette Controller Enabled Serial Port C Enabled Mode Normal Base I/O Address 3E8 Interrupt IRQ 5 Powered Auto Serial Port D Enabled Base I/O Address 2E8 Interrupt IRQ 11 Mode RS‐232 Disk‐On‐Chip Address ...
Page 105 Chapter 3: Setup 3-15 + 5 V Status * CPU Temperature * System Temperature * Vcc Status * Vcore Status * Vio Status * Vlcd Status * Vtt Status * Multiple ROM Menu On‐board Intel LAN Enabled Parallel CD‐ROM Boot Disabled On‐board Intel PXE Enabled Lucent WaveLAN ROM Disabled WaveLAN PXE ROM Disabled Selectable ROM 7 Disabled Selectable ROM 8 Disabled Selectable ROM 9 Disabled Selectable ROM 10 ...
Page 106 3-16 Chapter 3: Setup Beep Error Codes Off Large Disk Access Mode DOS Local Bus IDE Adapter Both Advanced Chipset Control Graphics Aperture 64 MB Enable memory gap Disabled ECC Config Disabled SERR Signal condition Multiple bit Default Primary Video Adapter AGP PCI/PNP UMB Resource Exclusion C800 ‐ CBFF Available CC00 – CFFF Available D000 – D3FF ...
Page 107: Security Values
Chapter 3: Setup 3-17 IRQ 11 Available PCI IRQ line 1: Auto Select PCI IRQ line 2: Auto Select PCI IRQ line 3: Auto Select PCI IRQ line 4: Auto Select Boot-Time Diagnostic Screen Disabled QuickBoot Mode Enabled Continuous POST Disabled Boot menu retry Keyboard Allow warm boot Disabled Security Values Supervisor Password Is Clear ...
Page 108: Boot Values
3-18 Chapter 3: Setup IDE Drive 0 Monitoring Disabled IDE Drive 1 Monitoring Disabled IDE Drive 2 Monitoring Disabled IDE Drive 3 Monitoring Disabled PCI Bus Monitoring Disabled Video Power State Control Auto Boot Values Intel ( R ) Boot Agent Version 4.0.17 ...
Page 109 Chapter 3: Setup 3-19 System Resource 1 Reserved, Keyboard buffer full 2 Reserved, Cascade interrupt 3 Serial Port 2 4 Serial Port 1 5 Serial Ports 3 and 4 6 Reserved, Floppy 7 Parallel Port 1 8 Real Time Clock 9 NCR Thermal interrupt/PII4 SMBus 10 Audio 11 LAN 12 Mouse (available if disabled) 13 Reserved, Math coprocessor 14 On‐board IDE (available if IDE is disabled) 15 On‐board IDE (available for MSR if IDE is disabled) ...
Page 110: Memory Map (Pentium Iii/Celeron)
EE000‐EFFFF 8 K Main BIOS (available as UMB) ED000‐EDFFF 4 K ESCD (plug and play configuration area) EC000‐ECFFF 4 K OEM (available as UMB) E0000‐EBFFF 48 K BIOS Reserved (currently available as UMB) D0000‐DFFFF 64 K Available HI DOS memory CE000‐CFFFF 8 K Flash Disk (optional) CC000‐CDFFF 8 K NCR Trigantor MSR (optional) C0000‐CAFFF 42 K Onboard video BIOS A0000‐BFFFF 128 K Reserved for video memory 9FC00‐9FFFF 1 K Extended BIOS Data (moveable by QEMM, 386MAX) 80000‐9FBFF 127 K Extended conventional 00000‐7FFFF 512 K Conventional ...
Page 111: Chapter 4: Operating System Recovery
Operating System Recovery Chapter 4: Introduction This chapter discusses procedures how to recover the Operating System by using the parallel CD‐ROM drive. The software is distributed on bootable CD‐ROM media. The drivers that are necessary to run the CD‐ROM are temporarily installed during boot. It is also possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software Userʹs Guide for information about that procedure. Prerequisites The following are required on the 7454 in order to perform an OS recovery using a CD. • Bootable CD‐ROM drive • External 2336‐K007 (Parallel CD‐ROM – Series 5 or Series 6) • The terminal BIOS must be 1.02.00.00 or greater. • MicroSolutions BackPack CD‐ROM Series 6 requires BIOS 2.1.1.1 or greater • Keyboard Caution: When performing an OS recovery from a larger source image (larger disk) to a smaller destination disk you must use the special procedure described in the OS Recovery from a Larger Disk Image section that follows. ...
Page 112: Updating Procedures
Chapter 4: Operating System Recovery Updating Procedures 1. Connect the external CD‐ROM (2336‐K007) drive to the parallel port on the terminal. 2. Connect the power connector to the CD‐ROM drive. Parallel Connector Power Connector Parallel Connector 18250 Note: The parallel port on the 7454 is the Customer Display port. Therefore, if your terminal is configured with a Customer Display, you must temporarily disconnect it in order to use the CD‐ROM drive. ...
Page 113 Chapter 4: Operating System Recovery 3. Apply power to the terminal so the CD‐ROM drive can be opened. 4. Insert the CD that contains the operating system image. 7454 Model Software CD LPINs Win2000 WinXPe WinNT Win98 Win95 *22xx D370‐0489‐0100 Not Supported D370‐0433‐0100 D370‐0444‐0100 D370‐0442‐0100 D370‐0445‐0100 32xx D370‐0516‐0100 D370‐0565‐0100 D370‐0501‐0100 D370‐0500‐0100 D370‐0503‐0100 D370‐0445‐0100 **Controlled 34xx, D370‐0516‐0100 D370‐0565‐0100 D370‐0501‐0100 D370‐0500‐0100 **Discontinued D370‐0445‐0100 ...
Page 114 Chapter 4: Operating System Recovery 13. Exit Setup and Save Changes. As the terminal reboots, you should see a message during boot indicating that the CD‐ROM has been recognized: Micro Solutions BACKPACK CD-ROM v0.3 . . . Booting from BACKPACK CD Starting MS-DOS 14. Follow the DOS screen prompts. After each entry you are asked to confirm your input. You can use 1 or y for Yes, 2 or n for No. 15. Enter whether or not you want to perform . Disk verification (Answering Yes takes twice as long, but is recommended.) If Yes is selected: • The Ghost software verifies write operations and handles bad ® FAT clusters. • The Ghost error file (GHOST.ERR) is displayed before rebooting ...
Page 115: Completing The Os Installation (Win2000)
Chapter 4: Operating System Recovery 16. Select which type of recovery you want to perform from the next menu (normally option #1). 1) Redo entire disk with the first partition the same size. 2) Redo the first OS partition. 3) Redo the second OS partition. The Ghost software then begins the disk recovery from the CD. It displays a progress bar and gives you an estimate how long the process should take. When the recovery process is completed, the client hard disk is restored to its preinstalled condition, as originally received from the factory. 17. At the completion of the recovery process remove the CD and press ENTER to reboot the terminal. 18. Remove the CD during reboot for the OS to begin. When system is restored, reset the BIOS to normal defaults. Completing the OS Installation (Win2000) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows. 1. After the terminal reboots, it will perform a disk check and then continue with the Windows 2000 installation. 2. Enter the User Name and Organization. 3.
Page 116: Completing The Os Installation (Winxpe)
Chapter 4: Operating System Recovery 7. Run the MicroTouch screen calibration from the Desktop icon. Completing the OS Installation (WinXPe) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows. 1. Click the Admin button to login as Administrator. 2. Read the EULA (End‐User License Agreement) information in the DOS window, then type EXIT and press Enter to close the DOS window. 3. Start the Network Setup Wizard. 4. Select options to identify the network information for the terminal environment. 5. Enter the Computer Description. 6. Enter the Computer Name. 7. Enter the Workgroup Name. 8. When prompted, press Finish to reboot the terminal. 9. Log in when prompted. 10. Open the Control Panel or use the TouchWare Icon on the desktop and run the MicroTouch screen calibration. Completing the OS Installation (WinNT) The system automatically reboots when the image recovery is complete ...
Page 117: Completing The Os Installation (Win98)
4. Enter the Computer Name for the client. 5. Enter the Administrator’s Account Password (optional). 6. When prompted, press Finish to reboot the client. 7. Log in when prompted. 8. Open the Control Panel and run the MicroTouch screen calibration. Completing the OS Installation (Win98) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows. 1. When the terminal boots it enters the Windows setup routine. Note: When installing Win98 on terminals with early Processor Boards (7454‐22xx) there are few differences in the procedure as follows: a) The terminal starts the Add New Hardware Wizard. b) For each device found, permit Windows to search for new drivers (take defaults). c) After each driver is installed you are asked to reboot. Answer . 2. At the User Information screen, enter the User information. This can be done using a keyboard or you can use the touch screen keyboard. After entering the information, press or touch . Enter 3.
Page 118: Completing The Os Installation (Win95)
Chapter 4: Operating System Recovery Completing the OS Installation (Win95) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows. 1. After the terminal reboots, press Next at the Windows Setup screen. 2. At the User Information screen, enter the User information. This can be done using a keyboard or you can use the touch screen keyboard. After entering the information, press or touch . Enter 3. Open the Control Panel and run the MicroTouch screen calibration. Completing the OS Installation (DOS) The system automatically reboots when the image recovery is complete and opens at the DOS C: prompt. ...
Page 119: Gold Disk Contents
Chapter 4: Operating System Recovery Gold Disk Contents This section describes the contents of each of the Gold Disk Images, including all the additions and changes that were made on top of the generic operating system. Important: For each operating system, NCR strongly recommends that the drivers placed in the c:\install directory be left there for the purposes of servicing and maintaining the system. If you are using the information in this section to build your own operating system image and not using NCR’s provided OS Recovery image as a base image, then we recommend that all installed drivers be placed in a similar c:\install directory for support. Microsoft Operating System License Agreements When purchasing a workstation or kiosk preloaded with a Microsoft operating system, the application provider must follow certain license agreement guidelines. Listed below are some of the major points of Microsoft’s “Embedded Software” agreement, which currently covers DOS, Win 3.11, Windows 95, Windows 98, Windows NT, Windows 2000, and Windows XPe. • The end user application should not permit the user (typically a cashier) to exit the application so that they may be able to browse the operating system desktop, explorer, or other Microsoft operating system user interface elements. This does not apply to servicing, upgrading, or diagnosing problems for the workstation by services or field engineers. This restriction is meant to ensure that the end user is only permitted to navigate within the confines of the end user’s application under normal operating conditions. •...
Page 120: Operating System Restrictions
4-10 Chapter 4: Operating System Recovery Operating System Restrictions The following section describes restrictions for operating systems used with the 7454 terminal. Standby and Hibernate Mode Restriction When using a 7454 terminal without a keyboard or mouse, the Windows 2000, Windows XP PRO, and Windows XP Embedded OS Standby Mode and Hibernate Mode should be avoided. These two modes place the hardware in a low power state which requires an interrupt to restart the processor. The Windows 2000 and Windows XP Embedded Gold Disk Images disable Hibernate Mode and Standby Mode on the 7454 terminal. These two modes should not be used without a keyboard or mouse. ...
Page 121: Ncr 7454-32Xx Win2000 Operating System Recovery Software (Version 02.02.00.02)
Chapter 4: Operating System Recovery 4-11 NCR 7454-32xx Win2000 Operating System Recovery Software (Version 02.02.00.02) (LPIN: D370‐0516‐0100) Note: This product should only be used on 7454 terminals with a Microsoft Windows 2000 license 7454‐32xx Windows 2000 Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7454 POS terminal. The bootstrap program (di_intel.bsd) and disk recovery boot image (di_intel.bid) are downloaded to the target terminal over the network and restore the hard disk to the preinstalled state as shipped from the factory. This enables installation of the following software: • Microsoft Windows 2000 Professional w/ SP2 • Microsoft Internet Explorer 6.0 (6.0.2600.0000) • Internet Explorer SP1 • SMI Lynx EM/EM+ Video driver (5.0.2195.178) • SoundFusion Audio driver (5.12.01.3041) • Intel 82559 Ethernet LAN drivers (5.0.67.0) • NCRSYSM driver (3.0.1.9) ...
Page 122 4-12 Chapter 4: Operating System Recovery Furthermore, the following settings/revisions have been configured: • Preinstalled W2K to include the Product ID Number (PID) • Placed the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey‐Local_Machine\Software\NCR\Gold Drive • Ran Sysprep, using sysprep.inf and sysprep.bat, so that the mini installation will run on initial boot with the following parameters: ‐ Automatically include PID • Established a FAT32 primary system partition that fills the entire drive • Included necessary OS cab files in C:\Install • Installed SP2 • Exposed to both EM and EM+ video chipsets • Exposed to a mouse so MicroTouch will install properly • Installed SMI Control Panel (4.3.5) • Installed Intel Proset utility • Set virtual memory to 192‐394 • Enabled APM • Set ‘APM monitor shutoff’ to ‘Never’ •...
Page 123: Ncr 7454-3Xxx Winxpe Operating System Recovery Software (Version 02.02.00.01)
Chapter 4: Operating System Recovery 4-13 NCR 7454-3xxx WinXPe Operating System Recovery Software (Version 02.02.00.01) (LPIN: D370‐0565‐0100) Note: This product should only be used on 7454 terminals with a Microsoft Windows XPe license. 7454‐3xxx Windows XPe Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7454 POS terminal. The bootstrap program (di_intel.bsd) and disk recovery boot image (di_intel.bid) are downloaded to the target terminal over the network and restore the hard disk to the preinstalled state as shipped from the factory. This enables installation of the following software: • Microsoft Windows XPe w/ SP1 • SMI Lynx EM/EM+ Video driver (6.13.10.228) • Intel 82559 Ethernet LAN drivers (6.01.03.0000) • NCRSYSM driver (3.0.4.12) • MicroTouch drivers (5.64) The following drivers are not installed automatically, but can be installed from their respective locations (Readme files exist in these locations, as well): •...
Page 124: Ncr 7454-22Xx Win2000 Operating System Recovery Software
• Included necessary OS cab files in C:\Install • Installed SMI Control Panel (4.2.2) • Installed Intel Proset utility • Set virtual memory to 128 • Enabled APM • Set ‘APM monitor shutoff’ to ‘Never’ • Set ‘Enable PME’ (in Intel Proset utility) to ‘Hardware Default’ • Set color to 24 bit • Added SetResolution.exe to RunOnce registry. • Added NCR‐specific EULA. NCR 7454-22xx Win2000 Operating System Recovery Software (Version 01.01.00.00 (LPIN: D370‐0489‐0100) Installs the following software: • Microsoft Windows 2000 Professional with Service Pack 1 • Microsoft Internet Explorer 5.0 (5.00.3103.1000) • Chips and Technologies 69000 Assailant Video driver (2.46 Beta) • Crystal Audio Codec driver (5.0.2184.1) ...
Page 125 Chapter 4: Operating System Recovery 4-15 • Intel(R) 82559 Fast Ethernet LAN driver (5.0.67.0) • MicroTouch Touchware (5.6C2) • Backpack CD‐Rom drivers available (version 3.02) Configures the following settings/revisions: • Sysprep.inf answer file and sysprep.bat batch file created to: − Skip EULA − Preinstall the Product ID Number (PID) • Placed the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Windows Installer (Version 1.1) installed ...
Page 126: Ncr 7454-32Xx Nt Operating System Recovery Software
4-16 Chapter 4: Operating System Recovery NCR 7454-32xx NT Operating System Recovery Software (Version 02.02.00.01 (LPIN: D370‐0501‐0100) Note: This product should only be used on 7454 terminals with a Microsoft Windows NT license. 7454‐32xx NT Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7454 POS terminal. The bootstrap program (di_intel.bsd) and disk recovery boot image (di_intel.bid) are downloaded to the target terminal over the network and restore the hard disk to the preinstalled state as shipped from the factory. This permits installation of the following software: • Microsoft Windows NT with SP6a • Microsoft Internet Explorer 6.0 (6.0.2600.0000) • Internet Security Update (Q323759.exe) • SMI Lynx 3DM Video driver (4.00.1381.0178) • SoundFusion Audio driver (4.01.2086) • Intel 82559 Ethernet LAN drivers (5.00.66.0000) • NCRSYSM driver (3.0.1.9) •...
Page 127 Chapter 4: Operating System Recovery 4-17 Furthermore, the following settings/revisions have been configured: • Preinstalled NT to include the Product ID Number (PID) • Placed the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey‐Local_Machine\Software\NCR\Gold Drive • Ran Sysprep (so that the mini installation will run on initial boot) with the following parameters: ‐ Automatically include PID • Host.cmd set in RunOnce to update the registry • Established a 2gb FAT16 primary system partition • Established a secondary NTFS partition that fills the remainder of the drive • Included necessary OS cab files in C:\Install • Made SP6a folder available in C:\Install (installed) • Exposed to both EM and EM+ video chipsets • Installed SMI Control Panel (4.3.5) • Installed Intel Proset utility • ʹEnable PMEʹ (in Intel Proset utility) set to ʹHardware Defaultʹ • Enabled DMA •...
Page 128: Ncr 7454-22Xx Nt Operating System Recovery Software
4-18 Chapter 4: Operating System Recovery NCR 7454-22xx NT Operating System Recovery Software (Version 01.04.01.00 (LPIN: D370‐0433‐0100) Installs the following software: • Microsoft Windows NT Workstation 4.0 with Service Pack 4a. Service Pack 6 included (but not installed) on the disk • Microsoft Internet Explorer 5.0 • MicroTouch TouchWare Version 5.4 for Mouse Port software • Chips & Technologies 69000 Video driver • CrystalWare Audio driver • Intel EtherExpress software • Intel PIIX Bus Master IDE drivers • M‐Systems DiskOnChip 2000 driver (not installed) available • Backpack CD‐ROM drivers (not installed) available Configures the following settings/revisions: • Enables the NT Dump settings to: − send an administrative alert ...
Page 129 Chapter 4: Operating System Recovery 4-19 • Sysprep.inf answer file created to: − Skip EULA − Preinstall the Product ID Number (PID) • Places the Gold Drive Part Number, Date Created, LPIN, and Version in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Windows Installer (Version 1.1) installed • Removes the following key from the registry (as a current COM9 issue workaround): Hkey_Local_Machine\System\CurrentControlSet\Servi ces\Serial\Parameters\ Serial 10999 • Changes page file size to 139‐256 ...
Page 130: Ncr 7454-32Xx Win98 Operating System Recovery Software (Version 02.02.00.01)
4-20 Chapter 4: Operating System Recovery NCR 7454-32xx Win98 Operating System Recovery Software (Version 02.02.00.01) (LPIN: D370‐0500‐0100) Note: This product should only be used on 7454 terminals with a Microsoft Windows 98 license. 7454‐32xx Win98 Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7454 POS terminal. The bootstrap program (di_intel.bsd) and disk recovery boot image (di_intel.bid) are downloaded to the target terminal over the network and restore the hard disk to the preinstalled state as shipped from the factory. This permits installation of the following software: • Microsoft Windows 98SE • Microsoft Internet Explorer 6.0 (6.0.2600.0000) • Internet Explorer Security Update (Q323759.exe) • SMI Lynx 3DM Video driver(4.12.01.0034) • SoundFusion Audio driver (4.12.2885) • Intel 82559 Ethernet LAN drivers (5.00.67.0000) • NCRSYSM driver (3.0.1.8) •...
Page 131 Chapter 4: Operating System Recovery 4-21 Furthermore, the following settings/revisions have been configured: • Preinstalled Win98 to include the Product ID Number (PID) • Placed the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey‐Local_Machine\Software\NCR\Gold Drive • Added Userinfo.exe to Start Menu to capture User Name, User Organization, Computer Name, and Workgroup (once the user has entered this information, userinfo will remove itself from the Start Menu) • Established a FAT32 primary system partition that fills the entire drive • Included necessary OS cab files in C:\Install • Exposed to both EM and EM+ video chipsets • Installed Intel Proset Utility • Applied a Microsoft hotfix to replace usbhub.sys version 4.10.2222 with 4.10.2223; this executable has been placed in C:\Install\Drivers\USB\Hotfix • Enabled DMA • Disabled DSound Acceleration and Sensaura/EAX in the SoundFusion control panel • Disabled game device and joystick • Set to High Color ...
Page 132: Ncr 7454-22Xx Win98 Operating System Recovery Software (Version 01.01.00.00)
4-22 Chapter 4: Operating System Recovery NCR 7454-22xx Win98 Operating System Recovery Software (Version 01.01.00.00) (LPIN: D370‐0444‐0100) Installs the following software: • Microsoft Windows 98 Second Edition • Microsoft Internet Explorer 5.0 • MicroTouch TouchWare Version 5.4 for Mouse Port software • Chips & Technologies 69000 Video driver • Crystal Audio driver • Intel 8255x‐based PCI Ethernet Adapter • Intel PIIX Bus Master IDE drivers • Backpack CD‐ROM drivers (not installed) available Configures the following settings/revisions: • Mutes the Volume Line‐In • Places the Gold Drive Part Number, Date Created, LPIN, and Version in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive ...
Page 133: Ncr 7454-32Xx Win95 Operating System Recovery Software (Version 02.01.00.01)
Chapter 4: Operating System Recovery 4-23 NCR 7454-32xx Win95 Operating System Recovery Software (Version 02.01.00.01) (LPIN: D370‐0503‐0000) Note: This product should only be used on 7454 terminals with a Microsoft Windows 95 license. 7454‐32xx Windows 95 Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7454 POS terminal. The bootstrap program (di_intel.bsd) and disk recovery boot image (di_intel.bid) are downloaded to the target terminal over the network and restore the hard disk to the preinstalled state as shipped from the factory. This permits installation of the following software: • Microsoft Windows 95 OSR2 • Microsoft Internet Explorer 5.5 (5.50.4134.0600) • SMI Lynx 3DM Video driver (4.12.01.0034) • SoundFusion Audio driver (4.12.2885) • Intel 82559 Ethernet LAN drivers (5.00.66.0000) • PIIX IDE BusMaster drivers (3.3.0.2) • NCRSYSM driver (2.01.01.004) ...
Page 134 • Backpack CD‐ROM (2.04) C:\Install\Drivers\CDRom • M‐Systems DiskOnChip (4.2) C:\Install\Drivers\DskonChp • Edgeport USB (1.15.2) C:\Install\Drivers\USB Furthermore, the following settings/revisions have been configured: • Preinstalled Win95 to include the Product ID Number (PID) • Placed the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey‐Local_Machine\Software\NCR\Gold Drive • Added Userinfo.exe to Start Menu to capture User Name, User Organization, Computer Name, and Workgroup (once the user has entered this information, userinfo will remove itself from the Start Menu) • Established a 2gb FAT16 primary system partition • Established a secondary FAT32 partition that fills the remainder of the drive • Included necessary OS cab files in C:\Install • Exposed to both EM and EM+ video chipsets • Installed Intel Proset Utility • Disabled game device and joystick •...
Page 135: Ncr 7454-22Xx Win95 Operating System Recovery Software (Version 01.02.00.00)
Chapter 4: Operating System Recovery 4-25 NCR 7454-22xx Win95 Operating System Recovery Software (Version 01.02.00.00) (LPIN: D370‐0442‐0000) Installs the following software: • Win95 w/PID • Msdos.sys file edited to include the following parameter: Autoscan = 2 • IE5 • MicroTouch version 5.4 • Volume Line‐in set to 0 • Scroll Bar Size set to 18 • PCMCIA files updated: − Cbss.vxd − Pci.vxd −...
Page 136: Os Recovery From A Larger Disk Image
4-26 Chapter 4: Operating System Recovery OS Recovery from a Larger Disk Image The following procedure should be used to restore an Operating System when the destination disk is smaller than the source image (i.e., OS Recovery was made on a 10 GB source disk, but is being recovered on a 4.3 GB drive). 1. Boot the system. You should see a message during boot indicating that the CD‐ROM has been recognized: Micro Solutions BACKPACK CD-ROM v0.3 . . . Booting from BACKPACK CD Starting MS-DOS 2. Follow the DOS screen prompts. After each entry, you are asked to confirm your input. You can use 1 or y for Yes, 2 or n for No. 3. Enter No at the Disk verification question. 4.
Page 137 Chapter 4: Operating System Recovery 4-27 → 9. Select → and press . Local Disk From Image Enter 10. The directory that Ghost is now looking in should be Z: (if not, switch to Z). Select the file File name to load image from (nnnnnnn.gho) and press . Enter 11. Select the and press . Local destination drive Enter 12. Set the sizes of the primary and secondary partitions as follows. Primary Partition/ Format Secondary Partition Size DOS ...
Page 138 4-28 Chapter 4: Operating System Recovery ...
Page 139: Chapter 5: Bios Updating Procedures
BIOS Updating Procedures Chapter 5: Introduction The terminal’s BIOS can be updated using a parallel CD‐ROM drive and software available on bootable CD‐ROM media. The drivers necessary to run the CD‐ROM are temporarily installed during boot. This chapter describes this procedure. It is also possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software Userʹs Guide for information about that procedure. Crisis Recovery In the event the BIOS becomes corrupt, such as the result of a power failure during the BIOS Update procedure, you can use the method discussed later in this chapter in the BIOS Crisis Recovery section to recover the BIOS. Prerequisites The following are required on the 7454 in order to perform a BIOS update using a CD. • Bootable CD‐ROM drive • External 2336‐K007 (Parallel CD‐ROM – Series 5 or Series 6) • The terminal BIOS must be 1.02.00.00 or greater. • MicroSolutions backpack® CD‐ROM Series 6 requires BIOS 2.1.1.1 or greater • Keyboard • NCR BIOS and BIOS Update Software (LPIN: A370‐0022‐0100) ...
Page 140: Updating Procedures
Chapter 5: BIOS Updating Procedures Updating Procedures 1. Connect the external CD‐ROM (2336‐K007) drive to the parallel port on the terminal. 2. Connect the power connector to the CD‐ROM drive. Parallel Connector Power Connector Parallel Connector 18250 Note: The parallel port on the 7454 is the Customer Display port. Therefore, if your terminal is configured with a Customer Display, you must temporarily disconnect it in order to use the CD‐ROM drive. 3. Apply power to the terminal so the CD‐ROM drive can be opened. 4. Insert the BIOS update CD. NCR BIOS and BIOS Update Software LPIN: A370‐0022‐0100 ...
Page 141 Chapter 5: BIOS Updating Procedures 5. Boot the terminal. 6. Press at the screen prompt to enter the Setup Utility. 7. In the menu, select . Advanced I/O Device Configuration 8. Verify that the is set to . LPT 1 Mode 9. Go back to the menu, select . Advanced Multiple ROM Menu 10. Set the to . Parallel CD-ROM Boot Enabled 11.
Page 142 Chapter 5: BIOS Updating Procedures 13. When you get the green window, this indicates a successful update. 14. Remove the CD and then press any key to reboot. 13. When the system reboots, press at the screen prompt to enter Setup. 14. In the menu, select . Exit Load Setup Defaults 15. Exit Setup and Save Changes. ...
Page 143: Bios Crisis Recovery
The procedures below provide a way to restore the BIOS resulting from a non‐recoverable condition. Note: Use this BIOS crisis recovery procedure only for a NON‐RECOVERABLE BIOS failure. A non‐recoverable BIOS state typically results from power loss during a flash BIOS update process. This is a rare occurrence and should not be confused with other hardware errors that cause a no video state. This procedure is not intended to be used for changing or upgrading an operational BIOS. Required Hardware Part Number Part Name Use PC with at serial port Download BIOS 497‐0408349 Cable, 9‐Pin Female to 9‐Pin PC to terminal Female RS232 connection 497‐0411000 Cable, Parallel Interface 7454 parallel port to Dongle connection 497‐0413418 Parallel Dongle Forces BIOS recovery 497‐0414184 POS Connector Board 7454 parallel port (not required if already present) Required Software Acquire the following software from NCR. NCR 74xx BIOS and BIOS Update Software LPIN: A370‐0022‐0100, Release 3.0 or later P/N: 497‐0424310 ...
Page 144: Recovery Procedures
Chapter 5: BIOS Updating Procedures Recovery Procedures 1. Connect the Parallel I/F Cable to the parallel (Customer Display) connector on the terminal. RS-232 (Com 1) Customer 16993 Display Note: The parallel connector on the 7454 terminal is used for the Customer Display. If the terminal is equipped with a Customer Display you must temporarily disconnect the display cable. If the terminal is not equipped with a Customer Display then it is likely that the terminal does not have a parallel connector and you will have to install the POS Connector Board. See the NCR 7454 Retail Terminal Hardware Service Guide (B005‐0000‐1342) for information how to open the terminal and install the POS Connector Board. ...
Page 145 Chapter 5: BIOS Updating Procedures 2. Connect the two machines with the RS‐232 cable. Use COM Port 1 on both machines (COM1 is next to the USB ports on the 7454). NCR 7454 RS-232 Cable Parallel I/F Cable Parallel Dongle 16991 3. Connect the Parallel Dongle to the Parallel I/F Cable. Parallel 25-pin 28-pin 497-0411000 Dongle D-Shell Sub-Miniature Receptacle D-Plug Parallel Port 16992 4. Boot the PC in the DOS mode with CD‐ROM support. Note: The PC must be running in the DOS mode (not in a Windows DOS box) for the software to operate correctly. 5. Insert the BIOS update CD into the PC. ...
Page 146 Chapter 5: BIOS Updating Procedures 8. Enter the update command: EMBflash [Enter] 9. Select the number for the 7454 terminal from the menu list: 1) 7454 2) 7401 3) 7452 4) 7453 5) 7455 6) 7460 7) 7451 8) 7456 1 [Enter] A blue screen displays as the program runs, showing the program progress, followed by a green screen, indicating a successful load. PhoenixPhlash Status Flash memory has been successfully programmed...
Page 147: Cable/Connector Pin-Out Information
Chapter 5: BIOS Updating Procedures Cable/Connector Pin-Out Information Parallel Dongle 25-Pin D-shell Receptacle (Viewed from wiring side) 19513 RS-232 Cable 9-Pin 9-Pin D-shell D-shell Receptacle Receptacle 19512...
Page 148 5-10 Chapter 5: BIOS Updating Procedures ...
Page 149: Chapter 6: Ncr 7454 4X20 Customer Display
NCR 7454 4x20 Customer Display Chapter 6: Introduction This chapter defines the character sets and supported commands. The NCR 7454 4x20 Customer Display is IEEE 1284 Compatible and supports Extended Capability Parallel (ECP). Viewing Area The characters are arranged in 4 rows of 20 characters. Each character is a 5x7 dot matrix. 16674...
Page 150: Diagnostics
Chapter 6: NCR 7454 4x20 Customer Display Diagnostics Power‐Up Diagnostics occur soon after the hardware reset circuitry is released, or when a Reset Display command is received from the host software. When the hardware is powered down, all registers and memory are lost. The display is not capable of any kind of power recovery back to a previous state. As a part of the Power‐Up Diagnostics, the working registers and variables are initialized (set to zero). The self‐diagnostics include: 1. Micro‐controller Test The Busy line is set active at the beginning of the test. The first test is Exclusive‐ORing all internal program memory locations and the result of the test is zero. Any unused bytes in the summed page are always programmed with null values so that they do not have an impact on the execution of the test. An internal RAM test writes a varying numerical value to each RAM location. The pattern must show that all RAM locations can be uniquely addressed. All RAM will be written. After the write phase is complete, a read phase begins to ensure the writes held. If an error is discovered, testing halts and the firmware begins executing a forever do nothing loop. 2. Display Test The display will run an extra test that turns on all pixels on the display (character cells) for about two seconds and then displays the part number and the firmware version “008‐0221552, V1.00.01” for another two seconds. This permits a user to examine the display for any pixel failure. The unit does not have the capability to determine if the Display Test passed. Once diagnostic testing is completed, the line states will be returned to normal and the firmware branches to its idle routine. Note: When the I/F receives a Reset command, only Step 1 is ...
Page 151: Character Set
Chapter 6: NCR 7454 4x20 Customer Display Character Set Page 1 – International ...
Page 152: Page 2 - Japanese
Chapter 6: NCR 7454 4x20 Customer Display Page 2 – Japanese ...
Page 153: Code
Chapter 6: NCR 7454 4x20 Customer Display Page 3 – Code Page 850 ...
Page 154: Command Descriptions
Chapter 6: NCR 7454 4x20 Customer Display Command Descriptions Structure/Logic Description The Retail VFD firmware is comprised of operating system type services such as common subroutines, interrupt service routines, and data processing routines. Normally, the firmware is always active refreshing the Retail VFD to keep display data visible. The firmware will also act on interrupts due to host parallel communication. This communication is in the form of commands from the host to the Retail VFD that require the Retail VFD to modify the display appearance. The Retail VFD firmware uses a micro‐controller and interfaces to parallel links. Host/Retail VFD Command Interface The Retail VFD accepts two types of data; display data and command data. If a byte received from the host is any character except ESC (0x1B) character, it is processed as a character and displayed on the Retail VFD. If an ESC character (0x1B) is received, the subsequent byte(s) is processed as a command. If the subsequent byte is an invalid command it will be ignored. If an ESC is received, but no subsequent byte is received within ten seconds, the firmware will ignore it. Note that each command consists of at least two bytes. The first byte (0x1B) is a command identifier indicating the next byte(s) is a command byte. The command byte may be followed by parameter or data bytes depending on the command. It is only valid to receive an ESC (0x1B) as a command identifier. The following table describes the supported Retail VFD commands. ...
Page 155: Reset Display
Chapter 6: NCR 7454 4x20 Customer Display Command Function Return Status/String 1B 01 Reset Display No 1B 02 Erase Display No 1B 03 Invalid Command No 1B 04 Set Diagnostic State No 1B 05 Set Display State On No 1B 06 Set Low Power State On (Default) No 1B 07 Enable Cursor No 1B 08 Disable Cursor (Default) No 1B 09 Set Screen Save Blank (Default) No 1B 0A Set Screen Save Walk ...
Page 156 Chapter 6: NCR 7454 4x20 Customer Display Reset Display Format: 1B 01 Description: This command executes the power‐down power‐up diagnostic sequence. The BUSY line is set to active condition. The micro‐controller test consists of a sum‐check test on the ROM and a write/read test on the RAM. After executing the command, the display screen is cleared, the cursor moves to the 0 position, the BUSY line is set to inactive conditions, and all registers and variables are initialized. Note that the screen is cleared during this command. If a host needs previous data redisplayed, the host must resend the previous data after this command has completed. Erase Display Format: 1B 02 Description: This command clears all of the displayed characters by writing a space to each display position. A space is defined as character 0x20 of the current character set. The cursor moves to the 0 position. Invalid Command Format: 1B 03 Description: This in now an invalid command. ...
Page 157 Chapter 6: NCR 7454 4x20 Customer Display Set Diagnostic State Format: 1B 04 Description: This state is exclusive from the On and Low Power states. This command causes the firmware to display the current NCR part number and firmware version of the device. For example, the current part number and firmware version of the device are 008‐0221537 and V1.00.01) for two seconds and then step through each installed 256‐ character set (default and user defined) displaying one character at a time on all 40 display positions at a rate of about one character per second. Start with the currently selected character set and then display all of the characters from the other sets the same way. This continues until one of the other state commands is performed. Prior display data is saved and can be restored be sending the Turn On (state 3) com‐ mand. Set Display State On Format: 1B 05 Description: This state is used for normal run‐time conditions. This operation instructs the firmware to leave one of the other states and begin performing normal refresh operations. There may be a slight delay before the VFD reaches the specified brightness setting when exiting the Low Power State. This delay should not exceed 1 second from the time the command is received until the time the VFD reaches the ...
Page 158: Set Low Power State On
6-10 Chapter 6: NCR 7454 4x20 Customer Display The Screen Save feature may be in force during the Display On state. This means that after about five minutes of no new display activity, the Screen Save feature could take over and cause the display to go blank or begin walking from right to left. Set Low Power State On Format: 1B 06 Description: This state is used to reduce Retail VFD power consumption and extend the life of the Retail VFD. Power is only removed from the VFD and the display will not be refreshed. The Retail VFD controller is still fully operational and will continue to accept commands. This command causes the firmware to blank or turn off the Retail VFD. Display data can be processed while the display is in the Low Power state, but it will not appear until the Low Power state is changed. The displayed character(s) states is preserved so that upon leaving the Low Power State the display is restored. To leave the Low Power State, one of the other state commands must be received. This is the default state for the Retail VFD after power‐up. Enable Cursor Format: 1B 07 Description: This command causes a flashing cursor to be used whenever the Display On state is in force. When the cursor is enabled, the firmware ...
Page 159: Disable Cursor
Chapter 6: NCR 7454 4x20 Customer Display 6-11 Disable Cursor Format: 1B 08 Description: This command causes the cursor to be turned off. This is the default state for the cursor after power‐up. A disabled cursor does not overwrite a displayed character. Set Screen Save Blank Format: 1B 09 Description: This command is intended to preserve the life of the display hardware unit. The firmware maintains a five‐minute timer that triggers this feature. The Screen Save feature can be disabled through a command from the host software. When the feature is not disabled, two specific options exist. The Set Screen Save Blank operation causes the display to go blank when the timer expires. When the firmware receives the command code, the Screen Save mode is canceled and the five‐minute timer is established. Screen Save Blank removes power from the Retail VFD and does not refresh the display in the same manner as the Set Low Power On command. At power up, the timer is established at five minutes and Screen Save Blank is established as a default. The five minute timer is not reset by any invalid or incorrect command. Set Screen Save Walk Format: 1B 0A ...
Page 160: Turn On Screen Save
6-12 Chapter 6: NCR 7454 4x20 Customer Display Turn On Screen Save Format: 1B 0B Description: This command causes the one of the screen save functions (Set Screen Save Blank or Set Screen Save Walk) to activate immediately rather than waiting for the screen save timer to expire. If the Disable Screen Save Option command is in effect when this command is issued, it is canceled and the screen saver is enabled and activated immediately. Disable Screen Save Option Format: 1B 0C Description: The firmware will cease to keep time for the screen save activity from the host software and the display will neither go blank nor begin to walk due to inactivity from the host. This command can be canceled by the Turn On Screen Save, Set Screen Save Blank, and Set Screen Save Walk commands. Enable Character Blink Format: 1B 0D ...
Page 161: Disable Character Blink
Chapter 6: NCR 7454 4x20 Customer Display 6-13 Disable Character Blink Format: 1B 0E Description: This command counteracts the Enable Character Blink. The firmware will implement all new character codes with an on and holding character presentation. On power up, the character blink modifier is defaulted to disabled. Move Cursor Left Format: 1B 0F Description: Moves the cursor one position to the left. When the cursor is at the left end of the rows 2‐4, it moves to the right end of the row above it. When the cursor is at the left end of the row 1, it moves to the right end of the row 4. The cursor location always indicates the position of the next character to be displayed, whether the cursor is enabled and blinking or not. After each character is displayed, the firmware performs a logical Move Cursor Right command. Move Cursor Right Format: 1B 10 Description: ...
Page 162: Move Cursor Up
6-14 Chapter 6: NCR 7454 4x20 Customer Display Move Cursor Up Format: 1B 11 Description: Moves the cursor up one line. When the cursor is on the row 2‐4, the cursor is moved to the same column on the row above it. When the cursor is on the row 1, the cursor is moved to the same column on the row 4. The cursor location always indicates the position of the next character to be displayed, whether the cursor is enabled and blinking or not. After each character is displayed, the firmware performs a logical Move Cursor Right command. Move Cursor Down Format: 1B 12 Description: Moves the cursor down one line. When the cursor is on the 1‐3, the cursor is moved to the same column on the next row. When the cursor is on the row 4, the cursor is moved to the same column on the row 1. The cursor location always indicates the position of the next character to be displayed, whether the cursor is enabled and blinking or not. After each character is displayed, the firmware performs a logical Move Cursor Right command. Move Cursor To Specified Position Format: 1B 13 nn ...
Page 163: Brightness Adjustment
Chapter 6: NCR 7454 4x20 Customer Display 6-15 0A 0B 0C 0D 0E 0F 10 11 12 13 15 16 17 18 19 1A 1B 1C 1D 1E 1F 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F ...
Page 164: Read Display Id Byte
6-16 Chapter 6: NCR 7454 4x20 Customer Display Read Display ID Byte Format: 1B 18 Returns: 0x8E Description: This command is a request for the Retail VFD to return a identifier. The Retail VFD returns one byte (0x8E) that identifies the Retail VFD as a 4x20 with 5x7 dot matrix. Read Display ID String Format: 1B 19 Returns: 0x1D, ʺNCR_008‐0221552,_F/W_V1.00.01ʺ Where 0x1D is a 1 byte string length indicator which indicates the length of the string that follows the string length indicator. For example, 1DH characters are sent after the string length indicator. Note: “_”indicates a space character (20H). The quotation marks “” are not part of the string and are not returned. Description: ...
Page 165: Read Display Data String
Chapter 6: NCR 7454 4x20 Customer Display 6-17 Description: This set of command chooses one of the two supported internal character sets. Character set 1 is defined as Page 1(International), character set 2 is defined as Page 2(Japanese). Character set selection is dynamic. Host software can switch between character sets at any time. Switching between sets does not erase or change the display. This means characters from multiple character sets may be on a display. The default character set is Page 1(International). Read Display Data String Format: 1B 38 Returns: 0x50, ʺxxx‐‐‐‐‐‐‐‐‐xxxxxʺ Where 0x50 is a 1 byte string length indicator which indicates the length of the string that follows the string length indicator. For example, 50H characters are sent after the string length indicator. Note: The quotation marks “” are not part of the string and are not returned. Description: This command is a request for the Retail VFD to return an ASCII string which are being displayed on the Retail VFD. ...
Page 166 6-18 Chapter 6: NCR 7454 4x20 Customer Display ...
Page 167: Appendix A: Cables
Cables Appendix A: Cable Index Corporate ID Part Number Description 1416‐C041‐0030 497‐0008623 Ethernet 10/100BaseT 1416‐C262‐0040 497‐0404832 2010 coin dispenser 1416‐C266‐0040 497‐0407943 9‐pin female to 9‐pin female RS‐232 1416‐C266‐0152 497‐0409379 7193 RS‐232 50ʹ 9‐pin female to 9‐pin female 1416‐C320‐0030 006‐8601011 Cord set – SEV plug with straight “BM” power 1416‐C321‐0030 006‐8601012 Cord set – United Kingdom plug with straight “BM” power 1416‐C322‐0030 006‐8601019 Cord set – Australian cable with straight “BM” power 1416‐C323‐0030 006‐8601010 Cord set – International plug with straight “BM” power 1416‐C325‐0030 ...
Page 168 Appendix A: Cables Corporate ID Part Number Description 1416‐C359‐0007 497‐0408349 RS‐232 (27ʺ) 9‐pin female to 9‐pin female 1416‐C372‐0006 497‐0409394 Dual cash drawer (Y‐cable) 1416‐C373‐0080 497‐0409432 25ʹ cable 1416‐C374‐0040 497‐0409433 14ʹ cable 1416‐C408‐0030 230‐0113955 Power, SEV 1416‐C409‐0030 230‐0113956 Power, UK rectangular 1416‐C411‐0030 006‐1012224 Power, international 1416‐C417‐0040 497‐0411815 Printer extender, 9‐pin female to 25‐ pin female 1416‐C418‐0040 497‐0411816 Printer extender, 25‐pin male to 25‐ pin female 1416‐C419‐0030 250‐0023191 Power, 120V twist lock 1416‐C420‐0030 ...
Page 169: Appendix B: Feature Kits
Feature Kits Appendix B: 7454 Kits Below is a comprehensive list of the optional hardware Feature Kits that can be installed in the customer environment. Kit installation instructions (for those requiring instruction) are available on the Information Products web sites. • NCR Intranet: http://inforetail.atlantaga.ncr.com • Internet: http://www.info.ncr.com To locate the installation guides on these sites: 1. Select General Search. 2. Select the Kit Instructions icon. 3. In the Kit Title field, enter the Kit Title. Example: Flash or In the Kit Number field, enter the Kit Number. Example: 7454‐K040 4. Select Search The file can be viewed online by left‐mouse clicking on the pub title, or if you prefer to download the entire file you can right‐ mouse click on the title then select the Save Target as... option. If you aren’t sure of the title of number you can display all kits associated with a terminal product class by: 1. In the Class drop‐down list, select the Class of the terminal. Example: 7454 ...
Page 170: Kit Index
Appendix B: Feature Kits 2. Select Search. Kit Index Kit Number Part Number Description 2010‐K020‐V001 497‐0414206 Coin tray 2126‐K161‐V001 603‐6211364 C‐3 till 2126‐K302‐V001 603‐6211312 C‐3 till, lid with lock (2188‐K202‐V001) 2189‐K052‐V002 497‐0009697 Slip tray (7450 G13) 2189‐K053‐V002 497‐0009695 Coin tray (7450 G13) 2189‐K060‐V001 497‐0009209 Till 2 ½ 2189‐K061‐V001 497‐0009210 Lid 2 ½ 2330‐K340‐V001 497‐0416464 WaveLAN II Turbo 11 Mbs PCMCIA card for USA & Canada 2330‐K341‐V001 497‐0416466 WaveLAN II Turbo 11 Mbs PCMCIA card for Japan ...
Page 171 Appendix B: Feature Kits Kit Number Part Number Description 2336‐K022‐V001 497‐0417043 Teleqip coin dispenser base unit & RS‐232 cable (100V) 2336‐K030‐V001 497‐0417048 Coin cartridge – US 340403 2336‐K031‐V001 497‐0417051 Coin cartridge – 1 dollar coin, US standard 340406 2336‐K032‐V001 497‐0417053 Coin cartridge – Canadian 340405 2336‐K033‐V001 497‐0417357 56 K modem, PCMCIA 2336‐K455‐V001 008‐0221553 Remote 256x64 graphic VFD 2336‐K600‐V001 497‐0414963 30 lb POS scale, USA 2336‐K610‐V001 497‐0414964 15 kg POS scale, Canada 2756‐K121‐V001 497‐0409421 Domestic power supply 2756‐K122‐V001 497‐0409434 Y‐cable adapter (mouse/keypad) 2756‐K124‐V001 ...
Page 172 Appendix B: Feature Kits Kit Number Part Number Description 2756‐K801‐V001 497‐0411008 Ceiling mount 2757‐K100‐V001 497‐0414898 Oasys KDS base kit 2757‐K144‐V001 497‐0417729 Bump bar 2757‐K145‐V001 497‐0414899 OAsys bump bar mounting bracket 2757‐K150‐V001 497‐0423521 OAsys KDS base kit with AV1000 card 2757‐K200‐V001 497‐0414900 OAsys video add‐on kit 2757‐K250‐V001 497‐0423522 OAsys KDS add‐on kit with AV1000 card 2757‐K300‐V001 497‐0414901 10 MB Ethernet card with software license 5945‐K010‐V002 497‐0414162 Cable – 4 M RS‐232 (9‐pin D shell) 5945‐K012‐V001 497‐0414163 Cable – 8 M RS‐232 (9‐pin D shell) 5945‐K020‐V001 ...
Page 173 7401‐K200‐V001 497‐0412200 High fidelity speaker module 7401‐K533‐V001 497‐0411713 Wall mount bracket (tilt mount) 7452‐K183‐V001 497‐0415241 32 MB flash disk 7453‐K002‐V001 497‐0407633 Modular cash drawer – 2260 7453‐K007‐V001 497‐0414767 Till with lid and lock 7453‐K641‐V003 497‐0413391 Serial modems for 7161 and 7193 printers 7454‐K005‐V001 497‐0424210 Modular cash drawer – midrange, gray 105, with anti‐temper drawer flange 7454‐K040‐V001 497‐0411474 8 MB flash disk 7454‐K101‐V002 497‐0412005 MSR 3 track ISO 7454‐K102‐V001 497‐0412299 MSR JIS 2 track 7454‐K104‐V001 497‐0427614 3‐Track ISO MSR in Black 7454‐K451‐V003 497‐0412278 4x20 low post integrated customer ...
Page 174 Appendix B: Feature Kits Kit Number Part Number Description 7454‐K452‐V001 497‐0413077 4x20 high post integrated customer display in gray (G105) 7454‐K453‐V001 497‐0412209 Remote post 4x20 customer display (bi‐directional) in gray (G105) 7454‐K454‐V001 497‐0427548 4x20 high post integrated customer display in charcoal gray (CG01) 7454‐K455‐V401 497‐0427547 4x20 low post integrated customer display in charcoal gray (CG01) 7454‐K456‐V001 497‐0414192 4x20 low post remote customer display in gray (G105) 7454‐K457‐V001 497‐0427615 4x20 high post external customer display in charcoal gray (CGT01) ...
Page 175 Index Celeron processor, 3-4, 3-10 Pentium III processor, 3-10 —7— Compact Flash, 1-16 Completing the OS Installation (DOS), 7454 Kits, B-1 2-28, 4-7 Completing the OS Installation —A— (Win2000), 2-26, 4-5 Completing the OS Installation (Win95), Advanced power management, 1-19...
Page 176 Index-2 Invalid Command, 6-8 —H— Move Cursor Down, 6-14 Move Cursor Left, 6-13 Hard disk drive, 1-29 Move Cursor Right, 6-13 Hardware monitor, 1-13 Move Cursor to Specified Position, 6-14 Hardware options, 1-4 Move Cursor Up, 6-13 Features not supported, 1-6 Read Display Data String, 6-16 Read Display ID Byte, 6-15 —I—...
Page 177 Index-3 Operator display Installation, 2-34 Description, 1-20 Serial number, 1-2 Serial ports, 1-13 Setup —P— Default factory settings, 3-3 Eentering with a keyboard, 3-2 PCI expansion header, 1-14 Entering without a keyboard, 3-1 Pentium III connectors, 1-34 Setup utility, 1-19 Plug and Play, 1-19 Speaker module, 1-32 POS connector board, 1-30...
Page 179 ...
Page 180 B005‐0000‐1256 Dec 2002 Printed on recycled paper...

NCR 7454 Hardware User's Manual

Chapter 1: Product Overview

Chapter 2: Hardware Installation

Chapter 3: Setup

Chapter 4: Operating System Recovery

Chapter 5: BIOS Updating Procedures

Chapter 6: NCR 7454 4X20 Customer Display

Appendix A: Cables

Appendix B: Feature Kits

Quick Links

Related Manuals for NCR 7454

Summary of Contents for NCR 7454

Table of Contents