Context Sensitive Conferencing - Avaya 9504 User Manual

8.6 Context Sensitive Conferencing

The scenarios for starting a conference
other calls are in progress. The phone supports a range of context sensitive scenarios to control which calls are added to
the conference
For this phone, which calls are conferenced when Conf or Conference is pressed depends on which call is currently
highlighted on the phone's display and the types of other held calls.
Highlighted Other conditions in
Call priority order
Connected No call held pending
call transfer
Call held pending
transfer
Held call Connected call
Held pending
transfer call
Held calls
Held Connected call
pending
transfer call
Held calls
Note, the above only applies to conferences initiated from the telephone. The traditional behaviour of conference all
current and held calls regardless of type still applies if the conference is initiated from elsewhere such as from an
application like one-X Portal for IP Office.
· Changing which call is currently highlighted
On phones with a set of cursor keys, the up and down cursor keys can be used to select the current highlighted
call appearance, even while there is a currently connected call. On touchscreen phones, the cursor buttons on the
right-hand edge of the screen can be used for the same purpose.
· On most phones in the series, the background shading indicates the currently highlighted call.
9500 Series User Guide
IP Office™ Platform 9.1
and adding a call to a conference
46
Result when Conf or Conference is
pressed:
Conferences the connected call and all held
calls.
Conferences the connected call and the held
pending transfer call. Any other held calls
are unaffected.
Conferences the held call and the connected
call. Any other held calls including held
pending transfer are unaffected.
Conferences the held and held pending
transfer call. All other held calls are
unaffected.
Conferences with all other held calls.
Conferences the held pending transfer call to
a connected call. Any other held calls are
unaffected.
Conferences the call held pending transfer
with all other held calls.
cover just simple scenarios where no
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Calls Conferenced
Current Held Calls
Call
Yes Yes
Yes
Yes
–
– Yes
Yes
– Yes
Issue 10a (16 January 2015)
Held
Pending
Transfer
–
– Yes
– –
– Yes
–
– Yes
Yes
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