Diverting A Call To Voicemail; Ignoring An Incoming Call; Answering A - Avaya 9504 User Manual

9500 series ip office platform 9.1
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3.1 Diverting a Call to Voicemail

You can transfer a call targeted at you directly to your voicemail mailbox.
1. If the call is not the currently highlighted call on the display, use the
2. Press the To VM soft key. The call is redirected to your mailbox.

3.2 Ignoring an Incoming Call

You can quiet the ringer of a currently alerting call. The call will continue alerting visually but with no audible ring.
1. If the call is not the currently highlighted call on the display, use the
2. Press the Ignore soft key.
3. The call will continue alerting but with no audible ring.
3.3 Answering a Page Call
Your phone can be paged if you have no other connected call in progress. The page is heard through the phone's
speaker. This will only happen if your phone is currently idle.
A call connected automatically after a single beep is a page call directly to you or to a group of which your phone is a
member. You can hear the caller but they cannot hear you.
· A page call is indicated in the display by the word Page.
· To answer the page call, press the Answer soft key. The call is turned into a normal call. You can continue
handsfree or pickup the handset.
· To ignore the page call, press the Drop soft key.
9500 Series User Guide
IP Office™ Platform 9.1
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Issue 10a (16 January 2015)
Answering Calls:
Page 27

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