Xerox WorkCentre 3025BI User Manual page 207

Condition
Dropouts If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
A a B b C
• The moisture content of the paper is uneven or the paper has moist spots on its
A a B b C
A a B b C
• The paper is damaged. The manufacturing processes can cause some areas to reject
A a B b C
A a B b C • Change the printer option and try again. Go to Printing Preferences, click Paper tab,
• If these steps do not correct the problem, contact a service representative.
White Spots If white spots appear on the page:
• The paper is too rough and dirt from the paper falls to the inner areas of the
• The paper path may need cleaning. (See
Vertical lines If black vertical streaks appear on the page, isolate the problem to copying, printing or
scanning and perform the following:
• If copying or scanning, check the CVT glass and platen glass and if necessary clean
• If copying or printing, the print cartridge inside the machine has probably been
If white vertical streaks appear on the page:
Background If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper. (See
• Check the environmental conditions: very dry conditions or a high level of humidity
• Remove the old print cartridge and install a new one. (See
• Use the Background Suppression feature in the Menu options.
Toner smear If toner smears on the page:
• Clean the inside of the machine. (See
• Check the paper type and quality. (See
• Remove the print cartridge and install a new one. (See
surface. Try a different brand of paper. (See
toner. Try a new ream or brand of paper.
and set type to Thick.
machine on to the transfer roller. Clean the inside of your machine. (See
the Machine.)
using a lint-free cloth. (See
scratched. Remove the print cartridge and install a new one. (See
Cartridge.)
(higher than 80% RH) can increase the amount of background shading.
Cartridge.)
Suggested Solutions
Media Guidelines.)
Cleaning the
Cleaning the Machine.)
Media Specifications.)
Cleaning the Machine.)
Media Guidelines.)
Xerox
Common Problems
Cleaning
Machine.)
Replacing the Print
Replacing the Print
Replacing the Print Cartridge.)
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WorkCentre 3025
User Guide
197