Common Macintosh Problems; Print Quality Problems - Xerox WorkCentre 3025BI User Manual

Common Problems

Common Macintosh Problems

Condition
The machine does not print
PDF files correctly. Some parts
of graphics, text, or illustrations
are missing.
The document has printed, but
the print job has not
disappeared from the spooler in
Mac OS X10.3.2.
Some letters are not displayed
normally during the cover page
printing.
Note: Refer to the Macintosh User Guide supplied with your computer for further information on
Macintosh error messages.

Print Quality Problems

If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in
print quality. See the table below to clear the problem.
Condition
Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low.
• The paper may not meet paper specifications; for example, the paper may be too
• If the entire page is light, the print resolution setting is too low or the ECO mode is
• A combination of faded or smeared defects may indicate that the print cartridge
Toner specks • The paper may not meet specifications; for example, the paper may be too moist or
• The transfer roller may be dirty. Clean the inside of your machine. (See
• The paper path may need cleaning. (See
196 ®
Xerox WorkCentre
User Guide
• Printing the PDF file as an image may enable the file to print. Turn on
Print As Image from the Acrobat printing options.
• It will take longer to print when you print a PDF file as an image.
• Update your MAC OS to OS X 10.5 or higher.
• Mac OS cannot create the font during the cover page printing. The
English alphabet and numbers are displayed normally on the cover
page.
You may be able to temporarily extend the print cartridge life. (See
Toner.) If this does not improve the print quality, install a new print cartridge.
moist or rough. (See Media
on. Adjust the print resolution and turn the ECO mode off. See the help screen of the
printer driver.
needs replacing. (See Replacing the Print
rough. (See Media Guidelines.)
Machine.)
®
3025
Suggested Solutions
Suggested Solutions
Guidelines.)
Cartridge.)
Cleaning the
Redistributing
Cleaning the
Machine.)