Common Linux Problems - Xerox WorkCentre 3025BI User Manual

Common Problems

Common Linux Problems

Condition
The machine does not print.
The machine does not print
whole pages, and output is
printed on half the page.
Cannot scan via Gimp
Front-end.
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Xerox WorkCentre
User Guide
• Check if the printer driver is installed on your system. Open the Unified
Driver Configurator and switch to the Printers tab in the Printers
configuration window to look at the list of available machines. Make
sure that your machine is displayed on the list. If not, open the Add new
printer wizard to set up your machine.
• Check if the machine is started. Open the Printers configuration
window and select your machine from the printer list. Look at the
description in the Selected printer pane. If its status contains Stopped,
press the Start button. Normal operation of the machine should be
restored. The "stopped" status might be activated if problems in
printing occurred. For instance, this could be an attempt to print a
document when the port is being used by a scanning application.
• Ensure the port is not busy. Since functional components of the
machine (printer and scanner) share the same I/O interface (port),
simultaneous access of different "consumer" applications to the same
port is possible. To avoid possible conflicts, only one of them at a time is
allowed to gain control over the machine. The other "consumer" will
encounter a "device busy" response. You should open the Ports
Configuration window and select the port assigned to your machine. In
the Selected port pane you can see if the port is occupied by some
other application. If this is the case, you should either wait for
completion of the current job or press the Release port button.
• Check if your application has a special print option such as "-oraw". If
"-oraw" is specified in the command line parameter, then remove it to
print properly. For Gimp front-end, select the "print" -> "Setup printer"
and edit command line parameters in the command item.
• It is a known problem that occurs on version 8.51 or earlier of
Ghostscript, 64-bit Linux OS.The problem is solved in AFPL Ghostscript v.
8.52 or above. Download the latest version of AFPL Ghostscript from
http://sourceforge.net/projects/ghostscript/ and install it to solve this
problem.
• Check if the Gimp Front-end has Xsane: Device dialog. on the Acquire
menu. If not, you should install the Xsane plug-in for Gimp on the your
computer. You can find the Xsane plug-in package for Gimp on the Linux
distribution CD or the Gimp home page. For detailed information, refer
to the 'Help for Linux' distribution CD or the Gimp Front-end application.
• If you wish to use another kind of scan application, refer to the
application's Help files.
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3025
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