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Related Manuals for OpenEye OE-SHM2416
Summary of Contents for OpenEye OE-SHM2416
- Page 1 User Manual Super Hybrid Series OE-SHM2416 OE-SH4816 www.openeye.net...
- Page 3 No part of this document may be reproduced by any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. OPENEYE shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
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Page 4: Important Safeguards
This will prevent damage to the product due to lightning and power line surges. 10. Object and Liquid Entry Points – Never insert foreign objects into the recorder, other than the media types approved by OpenEye, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. -
Page 5: Battery Explosion Caution Statement
BATTERY EXPLOSION CAUTION STATEMENT CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions. NOTES ON HANDLING Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when shipping or moving, repackage the unit as it was originally received from the manufacturer. -
Page 6: Rack Mount Instructions
WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION C A U T I O N RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,... -
Page 7: Fcc Statement
USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS. OPENEYE SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES. -
Page 8: Table Of Contents
Table of Contents PREFACE ................................12 About this Guide ............................12 Technician Notes ............................12 INTRODUCTION ..............................13 Product Description ............................13 SHM ..............................13 SH ..............................13 Features ................................. 14 CONTROLS AND CONNECTIONS ........................15 Front Panel Controls ............................16 SHM .............................. - Page 9 Set Up New Camera ........................35 Frame Setup ..............................36 Maximum FPS Table ........................36 Network Camera Setup..........................38 Connecting a Network Device ......................38 Assigning Dual Streams ........................40 Removing a Camera ........................40 Assigning Audio Channels to a Network Device ................41 Alarm Recording Mode ........................
- Page 10 Clean Image ............................ 78 Performing a Basic Search ..........................79 Printing an Image ............................79 Daylight SAVIng Time ............................ 79 Save to JPG or AVI ............................80 Bookmarks............................81 Clip Backup ............................. 82 Index Search ..............................83 Performing an Index Search ......................83 Index Search Results Display ......................
- Page 11 The OpenEye App Overview ........................110 Emergency Agent Overview ........................110 Configuring the Recorder ......................110 Configuring the Client PC ......................111 Setup Window ..........................111 Emergency Agent Window ......................112 Search Alarm Window ........................113 Remote Software Overview ......................... 114 Remote Software Setup ........................
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Page 12: Preface
This manual is a setup and maintenance guide that can be used for reference when setting up the recorder and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. OpenEye reserves the right to make changes to the NVRs represented by this manual without notice. The following text and symbols mark special messages throughout this guide: Note Text set off in this manner indicates topics of interests that can help the user understand the product better. -
Page 13: Introduction
PRODUCT DESCRIPTION An OpenEye SHM / SH is a NVR, a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the NVR is more powerful than the analog recorders of the past. -
Page 14: Features
FEATURES OpenEye SHM / SH NVRs include the following new features: Optimized and Designed for Microsoft ® Windows 7 Embedded ® Up to 16 Camera Inputs Supports up to 4 Relay Outputs on Alarm Activation Supports up to 16 Sensor Inputs for Alarm Control ... -
Page 15: Controls And Connections
CONTROLS AND CONNECTIONS This chapter includes the following information: Input / Output Connector Locations Front Panel Controls and LEDs Rear Panel Connectors 32865AA... -
Page 16: Front Panel Controls
FRONT PANEL CONTROLS The front panel of the recorder contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below. DVD±RW Drive Power button USB ports Audio output DVD±RW Drive Power switch USB ports... -
Page 17: Rear Panel Connectors
REAR PANEL CONNECTORS The rear panel of the recorder contains the connectors used to attach cameras, sensors, and relays to the recorder. Below are diagrams that outline the location and description of each connector. 16 Channel (240) AC Power BNC looping output cable adapter RCA video out Network DVI-I... - Page 18 Looping output termination Video input (BNC) Sensor inputs Control outputs Cooling fan Video output Audio input AC power Looping output DVI-D HDMI USB 2.0 Line in – line level USB 3.0 Optical output Display Speaker out port Microphone in – not used Network 5.1 Surround sound...
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Page 19: Card Configurations
CARD CONFIGURATIONS 240 PPS 16 Channel RCA video out Audio Video in 480 PPS 16 Channel RCA video out Looping output Audio 32865AA... -
Page 20: Getting Started
GETTING STARTED This chapter includes the following information: Included Components Setting up the NVR Hardware Optional Components... -
Page 21: Identifying Included Components
Identify the following components to make sure OpenEye recorder everything has been properly included with the new NVR. If any of the following items are missing, contact the dealer to arrange a replacement. -
Page 22: Keyboard Setup
KEYBOARD SETUP To attach the keyboard to the recorder, plug the end of the Keyboard into a USB port located on the back of the machine. MOUSE SETUP To attach the mouse to the recorder, plug the end of the mouse into a USB port located on the back of the machine. The mouse uses a cursor called a pointer. -
Page 23: Monitor Setup
MONITOR SETUP The recorder has the following connections available to attach a monitor. HDMI Output To TV / Digital Monitor DVI -I Output To TV / Digital Monitor Connect adapter to DVI output to DVI to SVGA Adapter connect an analog VGA Monitor. Display Port Output To Digital Monitor Attach the monitor or monitors to the rear of the recorder using the cable supplied by the monitor manufacturer. -
Page 24: Connecting A Ptz Camera
Connecting a PTZ Camera Setting up a PTZ Camera is simple. The recorder comes preassembled with an internal PTZ adapter. The cabling may be run up to 4,000 ft using 22 Gauge Twisted Pair. It is important to understand how the PTZ connects to the recorder. The recorder outputs an RS-232 signal and converts in to an RS-485 signal which is then sent to the PTZ camera. -
Page 25: Turning On The Recorder
(adding a Printer, Monitor, etc for the first time) follow the instructions carefully. After this finishes, the OpenEye recorder software should load automatically and bring you to the main screen. TURNING OFF THE RECORDER To turn off the recorder, select the Exit button on the main screen and select Power Off. -
Page 26: Nvr Basics
NVR BASICS This chapter includes the following information: Becoming familiar with the Display screen Defining Screen Divisions... -
Page 27: Setting The Time And Date
Exit to Windows by clicking Exit on the Display screen then and select Restart in Windows Mode. Click the Start button > All Programs > OpenEye > vFormat. Click Export in the System Setting tool section. Select a location to save the settings file and click Save. The NVR Utility will export the recorder settings and automatically close. -
Page 28: Display Screen
DISPLAY SCREEN Each time the recorder starts, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time. Menu options Tabs Settings... -
Page 29: Live Camera Options
Live Camera Options Right-click a camera on the Display screen to display these options: Full Screen – Expand the camera window to the full size of the screen. Instant Recording – Begin Instant Recording for the selected camera channel. ... -
Page 30: Camera View
CAMERA VIEW Recording Status INSTAN Camera Number and Name Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different states for each camera: Recording Displayed when the camera is currently being recorded to the recorder. -
Page 31: Edit Live View Channels
The live view display will switch to 16 channel mode. To return the recorder to 4 channel mode, repeat steps 2 and 3. Double-click OpenEye Server to restart the recorder software. The live view display will switch to 16 channel mode. To return the recorder to 4 channel mode, run the utility again using the same instructions. -
Page 32: Custom Live View Divisions
Custom Live View Divisions Customize your Live View screen by changing the order of the cameras. Each screen division can be individually customized but a camera can only be displayed once in each group view. Create custom live view divisions: On the Display screen, click Setup, and then click General Setup. -
Page 33: Setup Options
SETUP OPTIONS This chapter includes the following information: Setup Overview Camera Setup Network Video Motion General Frame Setup Schedule Sensor Network Administrative Information 32865AA... -
Page 34: Setup Overview
SETUP OVERVIEW The Setup options allow you to optimize your recorder by adjusting things like camera names, restart schedules, recording schedules and more. It is extremely important that you setup your recorder correctly for several reasons. Recording Schedules – Increase the amount of pertinent recorded video that is saved on the recorder by optimizing the recording schedule. -
Page 35: Analog Camera Setup
ANALOG CAMERA SETUP Define camera name Selected camera display Adjust Brightness Hue Connect selected Contrast camera to associated sensors Apply current settings to all cameras Apply system defaults Apply system defaults to all to selected camera cameras Select Channel Select the camera channel to be edited. -
Page 36: Frame Setup
FRAME SETUP The Frame Setup menu allows configuration of the Frames per Second (FPS), resolution, quality, and sensitivity of camera channels. When configuring the FPS sliders, the blue slider represents the FPS the recorder will record during intensive recording and have available for transmitting to remotely-connected systems. - Page 37 Note The software will not allow the maximum available frames to be exceeded. Note Using H.264 software compression significantly increases the processing load on the OpenEye SHM and SH platforms. If maximum analog PPS is desired in addition to IP video recording or multiple remote clients, OpenEye engineering recommends the addition of the upgraded system CPU (NVR-CPU UPG).
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Page 38: Network Camera Setup
NETWORK CAMERA SETUP Connect IP cameras to your recorder using a network switch, which is connected to the network port on your recorder. By default, your recorder can display 4 IP camera channels in the Display screen. To change this setting, see the Edit Live View Channels section. Connecting a Network Device Use Global Camera Setup –... -
Page 39: Connecting Manually
Double-click in the Channel field, and then select the Channel you want to assign this camera to. Click Apply. Naming Camera Channels OpenEye recommends assigning a descriptive name to each camera channel for easy identification of where the camera is located. To name your IP camera channels, follow these instructions. On the Display screen, click Setup. -
Page 40: Assigning Dual Streams
Assigning Dual Streams Dual stream support enables you to take advantage of two different streams from an IP camera. One stream can be high definition forensic video, while the other stream can be a lower resolution for live display. This allows RADIUS or Remote Viewer software to display more cameras while utilizing lower bandwidth and less CPU usage. -
Page 41: Assigning Audio Channels To A Network Device
Assigning Audio Channels to a Network Device In the Display screen, click Setup. Click IP Cameras. Click the Camera Setup tab. Click the Advanced Camera Setup tab. Select the camera you want to record audio from in the Network Cameras Currently in Use field. Select Record Network Audio. -
Page 42: Alarm Recording Mode
Alarm Recording Mode Set your camera to trigger Intensive Recording via Motion detection, Sensor Alarms, or user-instigated Instant Alarm. On the Display screen, click Setup. Click Motion Detection, and then click the Etc. tab. Select your desired camera channel from the Select Channel list. Select Enable Motion Detection on Continuous Recording. -
Page 43: Camera Status And Information
Camera Status and Information The Camera Status and Information tab displays information on all cameras connected to the recorder. In the Display screen, click Setup. Click IP Cameras. Click the Camera Status and Information tab. 32865AA... -
Page 44: Nvr Registration And Upgrade
On the Display screen, click Setup. Click IP Cameras. Click the License tab. Obtaining the License Key Open an Internet browser and go to http://activate.openeye.net/nvr/ Enter the Product Serial Number and System ID. Click Submit. Verify the information, and click Next. -
Page 45: Unlocking Additional Network Devices
Unlocking the Upgrade Return to Setup > Network Cameras > License. Enter the Unlock Code generated by the Registration Site into the License Key box. Click Register and confirm that the new License Key is listed in the Channel Connection License box. Click OK. -
Page 46: Motion Detection Setup
MOTION DETECTION SETUP The recorder allows the user to adjust several different Motion Settings and create motion detection areas. pre-alarm recording duration Set up advanced motion area Reduce analog signal Set post-alarm recording and noise from Motion sensor duration Detection Create a Motion Area On the Display screen, click Setup. -
Page 47: Etc
Etc. Additional motion detection configuration options are found on the Etc. tab. Use this tab to set a camera channel to appear at full screen in the Display screen when a motion or sensor event is detected. You can also set your recorder to enable motion detection even during continuous recording, or play an audio warning when an alarm event is detected. -
Page 48: Ptz Camera Setup
PTZ CAMERA SETUP PTZ cameras can be configured and controlled using the OpenEye recorder software. For instructions on configuring and installing your PTZ camera, refer to the camera manual. Enabling an Analog PTZ Camera Ensure that you have properly connected your analog PTZ camera to the recorder. -
Page 49: Using The Graphical Ptz Controller
PTZ preset positions (on supported cameras), as well as move to presets up to 254. To exit the Graphical PTZ Controller, click Pan/Tilt again. Note To access the OSD menu on OpenEye PTZ cameras, type 95 in the Preset Menu field, and then click Set. Move to... -
Page 50: General Setup
GENERAL SETUP To access the General Setup window, click Setup in the Live screen, and then click General Setup. Audio The Audio tab allows you to configure audio channels, audio playback, and set a voice warning. Select an audio for use with alarm or sensor event Audio channels list Control gain and live... -
Page 51: Display
Voice Warning The recorder allows users to play a sound file when either a Motion event or Sensor event occurs. This file can be a custom created sound file that is unique to the application. The selected WAV file is played through speakers attached to the recorder. Click Browse, and then locate your .wav file. -
Page 52: General
Display Options To allow the display resolution to automatically adjust to the resolution of any monitor, select Force Window to Full Screen. To manually select a resolution, clear Force Window to Full Screen, and then click Select Resolution. To change the font of your On Screen Display, click Select. Select your desired Font and Size. -
Page 53: Sequencing
Sequencing The Sequencing tab allows you to set the parameters for viewing groups of screens in sequence in the Live View. Auto Sequence Auto Sequencing is available either in the Display screen when Auto Sequencing has been enabled. Auto Sequencing conveniently displays video channels at specified intervals and sequences through each selected channel. -
Page 54: Alarms / Sensor
ALARMS / SENSOR Use the Alarms/Sensor menu to configure your alarms, sensors, and relays. To access the Alarms/Sensors Setup screen, click Setup on the Live screen, and then click Alarms/Sensor. Alarms Intensive on Recording – Enable this function to increase the frame rate and resolution for a camera if an alarm or sensor is activated, or if motion is detected. -
Page 55: Relays
Hybrid Sensor Setup This interface is used to link Hard Contact Sensor Inputs from supported Network Devices to the recorder software. Click Setup. Click Alarms/Sensor, and then click the Sensors tab. In the Hybrid Sensor Setup area, click Setup. Select a camera from the Network Device List. Double-click NVR Relay No, and then select a relay to assign to this camera. -
Page 56: Recording Schedule
RECORDING SCHEDULE The Recording Schedule window allows you to create different recording schedules based on the day, time, and type of recording desired. This window contains the System Restart options. To access the Recording Schedule window, click Setup in the Live screen, and then click Recording Schedule. -
Page 57: Day Of The Week
Day of the Week Click Single Selection Mode or Multi Selection Mode to switch between modes of scheduling by day of the week. Single Selection Mode – Set your schedule one day at a time by selecting the appropriate day. Multi Selection Mode –... - Page 58 Setting Nighttime Continuous Recording In the Schedule Number list, select Sch02. On the Sch02 row, click and drag your mouse to select the hours 0 – 8, and then click Set. Click 1 in the Camera section repeatedly, until a red C (continuous) appears. Repeat for 2 –...
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Page 59: Creating A Sensor Schedule (Example)
Creating a Sensor Schedule (Example) Sensor inputs can be programmed to instantly trigger recording on one or more camera channels when an alarm event occurs. Note You must first associate the software sensors with the sensors. See the Hybrid Sensor Setup section of this manual for more detail. -
Page 60: Special Day Schedule
Special Day Schedule You can create unique recording schedules for specific days such as holidays or special events. Date Selector (Calendar) Special Day Mode / Normal Day Mode Configured Special Days List Creating/Editing a ‘Special Day’ Schedule Click Normal Day Mode to enable the Special Day Mode. Set a recording schedule as desired. -
Page 61: Alarm Options
Alarm Options Use the Alarm Options section to configure the alarm output for specific events. There are two Alarm Options: Sensor Event – Trigger an alarm output based on a sensor Motion Event – Trigger an alarm output based on motion detection Motion can be designated as an alarm event. -
Page 62: Setting A Restart Schedule
Setting a Restart Schedule The Power Off Options section allows you to define a schedule wherein the recorder automatically restarts according to specified parameters. Create System Restart Schedule In the Display screen, click Setup. Click Recording Schedule. Click Power Off Options. Select Enable for each day of the week that a restart is desired. -
Page 63: Network Setup
Emergency Port – Connect with the Alarm Monitor software (default port: 2001). Center Port – Connect with the OpenEye remote software (Remote, RADIUS, the OpenEye app). This port must be specified in the remote software to connect to the recorder (default port: 2000). -
Page 64: User Management
USER MANAGEMENT The User Management screen allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different privileges to limit the usage of the recorder system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can access the User Management screen. -
Page 65: Changing The Administrator Password
User Rank The User Ranking structure allows the option to assign a privilege level to users who access the recorder remotely 1-10. (1 is the highest privilege level). For example: Since only one user is allowed to use the PTZ controls at any one time, a user with a rank of 1 will take precedence over a user with a rank of 2 if both are attempting to use PTZ controls. -
Page 66: Storage Management
STORAGE MANAGEMENT Status Check / Email Use the Status Check/Email tab in Storage Management to configure settings for status checks and email recipients when status checks require attention. This function can keep you apprised of events detected by your system without requiring you to check the recorder each day. -
Page 67: Storage Check
Storage Check Set up the General and Users tabs first. Click the Storage Check tab. Select Enable. Define the frequency of storage checks (in minutes). Select an additional Alert Option if desired: Beep or Popup Message. Add a Comment that will be seen in the email message if desired. Click Apply to save your settings. -
Page 68: Smart Alert
Select the type of SMART event to trigger an action. If selecting for temperature checks, define the maximum HDD temperature. Note OpenEye recommends a temperature threshold of 150° F (65° C) if you choose to use this function. Select an Action Method: Beep Alert, Popup Message Alert, or Email Alert. -
Page 69: Smart Information
ReportStar Set up the General and Users tabs first. 10. Click the ReportStar tab. 11. Select Use ReportStar. 12. Enter a numeric Security Code if desired (this is an additional security measure to prevent unauthorized users from adding the recorder to their Report Star account). -
Page 70: Data Management
Data Management The Data Management tab displays the partition scheme and health status of the Hard Disk Drives in the recorder. Use this tab to troubleshoot a recorder, or verify the amount of Hard Drive storage installed. This function is native to the Windows operating system. For more information about Disk Management, consult a Windows 7 manual. -
Page 71: System Information
System Information The Log Management window provides you the options to overwrite log files or schedule log deletion. Basic Information The Information display allows users to define the site code necessary for connecting to remote software, save comments relative to the recorder, store tech support and contact number information, and see the currently running server software version. -
Page 72: Setting Up Ddns
Program Management Setting Up DDNS Dynamic Domain Name System (DDNS) is a service that provides a static address to simplify remote connection to the recorder. This service is most useful for installations where the WAN (public) IP address is dynamic (changes from time to time). Most public IP addresses are dynamic unless a static address has been specifically ordered from the internet service provider. -
Page 73: Log Files
Performance Monitor The Performance Monitor (perfmon.exe) brings the Windows Utility Performance Monitor to the foreground. This troubleshooting tool is to be used when working with technical support to diagnose a problem with your recorder. Log Files Use the Log File tab to view logs for system, event, alarm, and drive check statuses by date. You can also export logs, and manage how the log files are stored. - Page 74 Set Up Log Management Options In the Display screen, click Setup. Click System Information, and then click the Log Files tab. Click Log Management. Select Log File Overwrite Option to enable. Select Overwrite or Do Not Overwrite. If Overwrite is selected: Enter a maximum Log File Size.
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Page 75: Instant Recording
INSTANT RECORDING The Instant Recording feature allows users to manually initiate recording on a specific camera, overriding the current schedule. When Instant Recording is activated the recorder flags the clip as an event so Instant Recording instances can be found using the Index Search Instant Recording can be used, for example, when a suspicious object or person is detected and you want to flag that section of video for easy retrieval at a later date. -
Page 76: Search
SEARCH This chapter includes the following information: Search Overview Basic Search Printing an Image Daylight Savings Time Index Search Preview Search Status Search Object Search Motion Search Search in Live... -
Page 77: Search Overview
SEARCH OVERVIEW The recorder has several options that allow the user to easily find recorded video. From Motion/Sensor indexing to calendar views highlighting days with recorded video; the recorder is equipped to help you quickly find a specific video or event. This chapter describes how to use the Search features. -
Page 78: Adjust The Brightness Of An Image
Adjust the Brightness of an Image Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time. Move the Bright slide bar to the right or left to adjust the brightness. Reset the Brightness by moving the slider back to the center of the bar. Zooming in on an Image Select an image to adjust by double-clicking on the desired image. -
Page 79: Performing A Basic Search
PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the recorder. The most basic involves selecting the date, time, camera, and clicking play. Click Select Date. Select a date on the calendar. Select a time by clicking the up and down arrows to the right of the time display. Click OK. -
Page 80: Save To Jpg Or Avi
SAVE TO JPG OR AVI Your recorder can export single images in a JPG Image file format and save video clips in an AVI format. JPG and AVI file formats are the most commonly used graphical formats today. Virtually every computer offers some type of support for these file formats which make them the most ideal formats to use. -
Page 81: Bookmarks
Bookmarks Use bookmarks to mark a video clip during a search. Export bookmarked data using the Clip Backup feature. Locate your desired video using the Search screen. Stop playback at the beginning of the desired clip. Right-click the video and select BookMark Start. Click the play button to continue playback. -
Page 82: Clip Backup
Clip Backup Within the Save option, Clip Backup can also be utilized to backup a single camera or multiple channels. The Clip Backup option gives you the ability to choose a backup time frame, choose a specific camera or cameras, add memos, and even include the Backup Viewer if needed. -
Page 83: Index Search
INDEX SEARCH Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows you to perform a search based on criteria such as Sensor, Motion and Instant Record events. Performing an Index Search Click Calendar on the Search screen to select the date to search. -
Page 84: Preview Search
PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred. The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day. -
Page 85: Performing A Preview Search
Performing a Preview Search Select a single camera channel. Click Preview. 24 images display. If there is no recorded video during a portion of the day, “No Image” will be displayed where the image would be. Refine the search by double-clicking on an image to select it. 6 images display. If needed, return to the previous 24-image view by double-right-clicking on any image. -
Page 86: Object Search
OBJECT SEARCH Object Search is a powerful search utility that is used to search a region on the video for any motion changes. Results are neatly displayed and can be viewed quickly. Performing an Object Search Select a single camera channel. Click Object. -
Page 87: Motion Search
MOTION SEARCH The Motion Search provides a dynamic display of the levels of motion in recorded video. Adjust the level of motion to only play clips of video at or above that level. To enable motion data to be saved for Motion search, ensure that you select the following settings: On the Motion setup page under Motion Regions, select Detect Detail Motion Area. -
Page 88: Search In Live
SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live video within seconds of an alarm event or suspicious activity. Right-click a camera on the Display screen to display these options: ... -
Page 89: Pan / Tilt / Zoom
PAN / TILT / ZOOM This chapter includes the following information: Overview Setting up the PTZ Creating and Viewing a Preset Position Creating and Viewing a Preset Pattern 32865AA... -
Page 90: Pan /Tilt / Zoom Overview
PAN /TILT / ZOOM OVERVIEW The PTZ controls within the recorder allow you to control PTZ cameras without accessing them directly. This can increase the usefulness of your recorded video. Using the PTZ controls, you can create custom preset configurations that can continuously sweep across large areas. -
Page 91: Advanced Ptz Setup
ADVANCED PTZ SETUP General The General tab in PTZ Setup allows you to reverse PTZ direction function if necessary, enable the use of Onscreen Compass for PTZ control, set the speed for your camera, and set the camera ID. Reverse PTZ controls Enable Onscreen Compass PTZ status when closing PTZ controls on recorder... -
Page 92: Ptz Presets/Tours
Since every PTZ camera is different, the function of these options can vary slightly. The OpenEye recorder provides an easy way to access the camera options. For explanations of what those options are, please refer to the user manual for the camera. -
Page 93: Using The Graphical Ptz Controller
Using the Graphical PTZ Controller Arrow buttons In the Display screen, click Pan/Tilt. Click the viewing area of the PTZ camera you want to control. Use the Arrow buttons to control the direction of the PTZ camera. Current To select a new camera, click the video display of a different camera camera on the Display screen display. -
Page 94: Understanding Tours
Understanding Tours Tour Method – Select a Tour to program. Setting: Start Pos / End Pos – Define a Mimic Tour. The Start Position button begins the recording process. The Stop Position ends it. Privacy Zone – Define an area that the camera will not view to create a Privacy Zone. -
Page 95: Backing Up Video Data
BACKING UP VIDEO DATA This chapter includes the following information: Overview Saving Video to a DVD Saving Video from a Single Camera Scheduling Regular Video Backup 32865AA... -
Page 96: Backup Overview
The recorder is capable of performing a backup to multiple CD/DVDs when the file sizes exceed the capacity of a single disk. You may also specify multiple locations for backup as well as the order they are recorded to. The recorder backs up video data using a proprietary compression format that can only be read by the OpenEye ckup Viewer software. -
Page 97: General Backup Overview
General Backup Overview The General Backup screen is used for performing bulk backup of video recorded by all cameras for a selected period, or periods, to a specified storage location. Calendar Start and End time for video Selected drive for video backup Hour / Minutes Recording data displays in hourly (24 vertical columns) and 10-minute (6 horizontal rows) segments. -
Page 98: Clip Backup Overview
Clip Backup Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location. Performing a Clip Backup On the Display screen, click Backup. Click the Clip tab. Set the Start Time and End Time under Time Setup. -
Page 99: Scheduled Screen Overview
Note The default ID is NVR Admin, and the default Password is NVR4321. Click OK. Close the NVR Utility window, and then double-click OpenEye Server to restart your Server software. Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the recorder must be specified as a backup drive. -
Page 100: Performing A Scheduled Backup
Performing a Scheduled Backup Open the Network Backup window. Right-click your desired recorder on the Server List and then click Network Backup. Click Schedule. Select the recorders that you want to create backup schedules for. Select a backup location from the Target Drive list. Set the Run Time to define what time of day the system will perform the backup. -
Page 101: Lan / Isdn / Pstn Connections
LAN / ISDN / PSTN CONNECTIONS This chapter includes the following information: Overview Configuring TCP/IP Settings Connecting to a LAN LAN / ISDN / PSTN Connections 32865AA... -
Page 102: Lan Overview
Since connecting the recorder to a network can be extremely complex (depending on the network), this OpenEye recorder manual will cover only the basics. It is suggested that the recorder administrator consult the Vendor or IT Administrator before attempting to create or connect to a LAN. -
Page 103: Ldap Integration
LDAP INTEGRATION This chapter includes the following information: Installing LDAP 32865AA... -
Page 104: Features
FEATURES The instructions below are for LDAP with Server Software version 3.6.36 and above. The recorder server does not need to be joined to the Domain. The recorder server will query the LDAP server for accounts and authorization levels. ... - Page 105 Go to the Active Directory Users and Computers application. You should now see an OU called NVR with an OU inside of it named the same as the Site Code above (example 100-000). You can now add users within Active Directory to the groups the recorder has created. When a user belongs to a group he or she will have access (or be denied access in the case of Audio or Camera channels) to that permission on any recorders with that site code.
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Page 106: Web Viewer
WEB VIEWER This chapter includes the following information: Overview Configuring the Web Viewer... -
Page 107: Web Viewer Overview
WEB VIEWER OVERVIEW The recorder allows you to access video using Microsoft® Internet Explorer® 7 and above. Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web Viewer simultaneously (if network bandwidth allows). The Web Viewer is an easy, secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer. -
Page 108: Configuring The Recorder For Remote Connection
Note If no additional user accounts have been created the administrator account will be the only account that can connect to the recorder remotely. The recorder server is now ready to receive incoming connections from Remote Software, RADIUS, the OpenEye app, or the Web Viewer. -
Page 109: Included Software Setup
INCLUDED SOFTWARE SETUP This chapter includes the following information: The OpenEye app overview Emergency Agent Overview Remote Software Overview Digital Verifier Backup Viewer 32865AA... -
Page 110: The Openeye App Overview
The OpenEye App software, available for iPhone, Android, and Blackberry, allows you to access your OpenEye recorder from almost anywhere on your mobile device. The OpenEye App gives you the ability to view live video from your cameras using a simple interface. -
Page 111: Configuring The Client Pc
Emergency Agent window refer to the Emergency Agent window section later in this chapter. Open the Emergency Agent window on the Client PC - Start >All Programs > OpenEye > Emergency Agent > Emergency Agent. Right-click in the NVR List and select New. Enter the NVR Code, NVR Name, and IP Address of the recorder. -
Page 112: Emergency Agent Window
Emergency Agent Window Video Display Thumbnails NVR List Event Level Event Type Event List Edit Memo Save Memo Memo Text Box Level Buttons Filter Event List Select a recorder from the NVR List in the Filter Options section. Select the Date to include. Select the type of Events to include. -
Page 113: Search Alarm Window
Search Alarm Window Video Display Play Controls Go to Next Event Alarm Go to Previous Event Event Informatio Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes can be reduced by reducing the image quality. -
Page 114: Remote Software Overview
The recorder was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, LAN, and more. The OpenEye Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control. -
Page 115: Remote Software Setup
Selected Site Informati Select Start > Programs > OpenEye > Remote > OpenEey Remote Center. The OpenEye Remote Software opens and the Local Connection window opens. Click New to open the Site Info window. Select the Site Type and enter a Site Name. The Site Name will be the name displayed inside the connection box to help identify the unit. - Page 116 In order to access the recorder remotely, the recorder Server must be setup to allow remote connections. Time Out Value Specifies a value (in seconds) to wait for a signal from the OpenEye remote Client. If a signal is not received by that time, the connection is dropped. Center Port Used to transfer the connection data.
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Page 117: Digital Verifier Overview
When the Setup Complete window appears click Finish. Installation is complete. Using the Digital Verifier Open the Digital Verification program by selecting Start > Programs > OpenEye > Digital Verifier > Digital Signature Verifier. Click the Browse button to load the JPG image. -
Page 118: Backup Viewer Overview
When the InstallShield Wizard Complete window appears click Finish. Setup is now complete. Loading Video from DVD or Hard Drive Open the Backup Viewer program: Start > Programs > OpenEye > Backup Viewer > Backup Viewer. Click Open. The Total Backup Search window will open. -
Page 119: Radius Overview
RADIUS Overview RADIUS software is Network NVR Management Software; a powerful utility that allows 100 or more recorders to be controlled using one computer. This software allows you to view live video, search saved video, edit and configure setup on each recorder, and import maps of buildings and other locations.