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The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without...
Object and Liquid Entry Points – Never insert foreign objects into the DVR, other than the media types approved by OpenEye, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.
When the unit exhibits a distinct change in performance - this indicates a need for service. 18. Servicing – Do not attempt to service this product unless instructed to by an OpenEye engineer. Opening or removing covers may expose the user to dangerous voltage or other hazards.
NOTES ON MAINTENANCE This DVR is designed to last for long periods of time. To keep the DVR always operational we recommend regular inspection maintenance (cleaning parts or replacement). For details contact the nearest dealer. NOTES ON MOISTURE CONDENSATION Moisture condensation could damage the DVR. Read the following information carefully. Moisture condensation might occur under the following circumstances: •...
EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of un-insulated "dangerous voltage" within the product enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days from the date of OpenEye shipment. The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express and implied, including without limitation the warranties of merchantability and fitness for a particular purpose.
CONTENTS 1 Contents ............................. 9 2 Introduction ............................15 Product Description ......................15 Features .......................... 16 USB Flash Drive Approved List ..................16 PTZ Compatibility List ..................... 17 Quick Start Instructions ....................18 Logging In for the First Time ................... 18 3 Installation ............................
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SMART Check ....................33 User Setup ....................... 34 Adding / Changing a User ................35 Configuration ......................36 Shutdown ......................... 36 Camera ........................... 36 Camera Setup ......................36 Color Setup (Adjust) ..................37 PTZ Setup ....................... 37 Spot / Sequence Setup .................... 38 Monitor Setup ......................
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PTZ .......................... 61 PTZ Popup Menu ..................... 61 Create PTZ Preset Position ............... 61 Search ..........................62 Searching Recorded Data ..................62 Quick Search ......................62 Graphic Search ......................62 Quick Backup in Search Mode ................63 Express Search ....................... 63 Jump to First Saved Data ..................
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Zooming in on an Image ................... 78 Zooming in on a Portion of an Image ..............78 Printing an Image ..................... 78 Save Clip ......................79 Saving a Video Clip ................... 79 Status Search ......................80 Performing a Status Search................80 PTZ Overview ......................
The E-Series DVR runs on an embedded Linux operating system which provides stability and protection from viruses. The OpenEye E-Series server comes ready for fast and seamless integration within your existing IT infrastructure. Designed around Linux Embedded, the E-Series server offers unparalleled stability, security, and ease of use in a 2U chassis.
FEATURES The OE3 E-Series DVR includes the following features: • 4/8/16 Composite Video Input Connectors • 4/8/16 Looping Video Outputs • Compatible with Color (NTSC or PAL) and B&W Video Sources • Multiple Search Methods (Calendar, Event) • Records up to 480 NTSC Images Per Second •...
PTZ COMPATIBILITY LIST The E240 DVRs support a wide selection of PTZ camera protocols: OpenEye 500 ORX-1000 OpenEye 510 Pelco-D OpenEye – Pelco D Pelco-P American Dynamics PTC-400C Cynix Speed Dome RS-485 DIRECT DynaColor SCC-641 ERNITech SCC-645A FastraxII SDM-100 Ganz-PT...
QUICK START INSTRUCTIONS Turn on the DVR. See the Turning on the DVR section for more details. Log in -- Use the number buttons to enter the password when prompted – The default password is <none> – Press ENTER. Complete System Setup to set up the date, time and system ID. See the System section for more details.
REAR PANEL CONNECTORS The rear panel of the DVR contains virtually all of the connectors you will be using. The diagram below shows the location and description of each connector. 16 Channel Video In Ports PTZ Connection Video Out Cable Connection Sensor Input Relay Output Audio Input...
8 Channel PTZ Connection Video Out Ports Relay Output Audio Input Cable Sensor Input NTSC/PAL switch Connection Video In Ports RS-232 Input Power Input Audio Output Network Port USB Port Primary and Spot VGA Output Monitor Outputs 4 Channel Audio Input Cable Video Out Ports Connections PTZ Connection...
REMOTE CONTROL ID Select* Instant Backup PTZ Controls Log Off (Lock) Emergency Record Display Options *The ID Select button allows you to use one remote control for several DVRs.
CONNECTION GUIDE Connecting the Monitor There are three available monitor outputs on the E-Series DVR. • Composite Monitor output for CCTV monitor – BNC (Marked MAIN) • Spot monitor output for CCTV monitor – BNC (Marked SPOT) • VGA output for VGA monitor – Mini-Sub D15 Video Inputs and Looping Outputs The E-Series DVR comes with 4/8/16 BNC video inputs on the rear of its chassis.
Connecting a PTZ Camera The RS485 connector can be used to control Pan / Tilt / Zoom (PTZ) cameras. See the PTZ camera manufacturer’s manual for configuring the RS485 connection. Connect RX-/TX- and RX+/TX+ of the control system to the TX-/RX- and TX+/RX+ (respectively) of the DVR.
TURNING ON THE DVR Connect camera cables. Connect a network cable and a monitor cable. Connect the power cable to the DVR and wait until the main screen is displayed on the connected monitor; this process will take approximately two minutes. See the Connection Guide section for more details.
SETUP SETUP MENUS Use the setup menus to configure all of the DVR settings, schedule recording, networking and shutdown. Press the SETUP key on the front of the DVR or remote control to enter the setup menus and log in. See the Logging In for the First Time section if entering setup for the first time. Use the ...
SETUP WIZARD The Setup Wizard allows you to define global recording settings for an easy and custom recording schedule on the DVR. Global Resolution – 352x240 / 704×240 / 704×480. Record Mode – Continuous / Motion / Sensor / Continuous+Motion / Continuous+Sensor / Motion+Sensor Average Days to Record –...
SYSTEM System Setup To enter System Setup, press the SETUP key on the front of the DVR and press ENTER to select System Setup. Use the arrow buttons on the front panel of the DVR or the remote control to navigate the display. Select Save and press ENTER to update settings. Video Format - NTSC / PAL, Display only.
System Setup Continued Use DST – After completing the Time Zone setup, highlight USE DST and press ENTER to turn Daylight Saving Time ON / OFF. NTP Type – Highlight NTP (Network Time Protocol) and press ENTER to SYNC the DVR with the Network Time.
Disk Setup Format Shows installed Hard Disk Drives and the status of other attached storage devices. To format a Hard Drive or USB device, use the arrow keys to select the appropriate device and press ENTER. Select FORMAT and press ENTER. Select YES to confirm and press ENTER Refer to the list of Approved USB Flash Drives in the Introduction chapter.
Overwrite Sets options for overwriting data when the Hard Disk Drive becomes full. • Enable HDD OVERWRITE to allow the DVR to write over previously recorded data, starting with the oldest date, when the HDD is full. If set to DISABLE the DVR will not record any new data once the HDD becomes full.
SMART Check S.M.A.R.T. = Self Monitoring Analysis & Reporting Technology. Enable SMART Check to detect signs of HDD failure. Set ENABLE S.M.A.R.T. to ENABLE or DISABLE. Set a CHECK INTERVAL between 1 and 24 hours. Define a TEMP THRESHOLD and select Celsius or Fahrenheit. Note The recommended upper optimum operating temperature for the HDD is between 104F to 122F (40C to 50C).
Adding / Changing a User To add a new user: Press MENU on the front panel or remote control. Click MENU on the Mouse-over menu and select SETUP. Select SYSTEM > USER SETUP. Click ADD/CHANGE. Enter a USER name. Enter a PASSWORD and CONFIRM for the new user. Select the FUNCTION and SETUP ACCESS options for the user.
Configuration Import and Export current settings. See details in the Save Settings section. Shutdown Use Shutdown to safely shutdown the system. Select System > Shutdown. Select OK to confirm and press ENTER to safely shutdown the system. Turn the power off when shutdown is complete by unplugging the power adapter cord on the back of the DVR.
Color Setup (Adjust) CAMERA – 1 ~ 16 [camera to apply color settings to] BRIGHTNESS – 0 ~ 20 CONTRAST – 0 ~ 20 COLOR – 0 ~ 20 DEFAULT – Apply default system color settings APPLY ALL – Apply current color settings to all cameras PTZ Setup CH –...
Spot / Sequence Setup Spot/Sequence Setup allows you to set the parameters for the SPOT OUT on the DVR and the local live view sequencing. SPOT – Configure the SPOT OUT connection. INTERVAL – 1 ~ 100 seconds [Set the sequence interval time]. POPUP –...
Monitor Setup TRANSPARENCY SETUP – 0 ~ 20 [Set the transparency of the setup windows]. VGA RESOLUTION – Set monitor resolution. FIT-IN VGA – Adjusts the display to display properly on a VGA monitor. When the FIT-IN VGA check box is cleared, the display is adjusted to display on a monitor connected to the MAIN BNC output.
RECORD Recording Setup Frame ON/OFF – Enable or disable recording on individual camera channels. SIZE – 352×240 / 704×240 / 704×480. [Resolution] IPS – 1~30 [Recording Images Per Second] QUALITY – Low / Normal / High / Highest INTENSIVE – ON/OFF [Intensive Recording on sensor or motion event] Note When a motion or sensor event occurs, INTENSIVE RECORDING automatically increases the recording rate to the maximum IPS that is available (based on your...
Schedule Set the recording schedule for each camera: Press MENU on the front panel or remote control. Click MENU on the Mouse-over menu and select SETUP. Select RECORD > SCHEDULE. Select a camera to create a recording schedule, or select ALL. Select the check box of the desired RECORD MODE.
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SENSOR SENSOR-activated recording. Orange In sensor mode, the DVR will record when a sensor is triggered - during DURATION time as set in RECORD > MOTION /EVENT CONFGURATION > ACTION. CONT+MOT CONTINUOUS + MOTION detection recording Sky Blue The DVR records in CONTINUOUS mode but switches toMOTION when motion is detected in the motion area.
Holiday Setup Add a recording schedule for a specific date in HOLIDAY SETUP. You can add up to 32 individual HOLIDAY recording schedules. To add a new HOLIDAY schdule: Press MENU on the front panel or remote control. Click MENU on the Mouse-over menu and select SETUP. Select RECORD >...
Emergency Recording Configure the recording settings for Emergency Recording and Instant Backup to use when they are activated. Emergency Record: IPS – Set the FPS (recording rate per camera). QUALITY – Set the picture quality (affects file size). SIZE – Set the resolution of the video image. Instant Backup: Default Duration –...
Using Instant Backup Use the Instant Backup feature to easily back up video to a pre-determined location. All users can quickly and easily create a backup of the most recent recorded video at the push of a button. Insert Media. Log into the DVR.
Setting Up Motion Detection Recording To record data only when motion is detected: Press SETUP on the front of the DVR or remote control. Select Record > Motion/Event Setup and set MOTION to ON. Set the motion SENSITIVITY level. [1~10]. Select AREA and press ENTER to set a motion area (global setting;...
Sensor Sensor Setup Use the arrow buttons to select Sensor 1 and press ENTER to change to N/O (Normally Open) or N/C (Normally Closed). Repeat for all sensors. Select SAVE and press ENTER to save settings. Alarm Setup Use the arrow buttons to select Alarm1 and press ENTER to turn the SIGNAL to OFF or Set each Alarm to N/O (Normally Open) or N/C (Normally Closed).
Action CH – Channels 1~8 / Channels 9~16 Alarm – OFF / 1~4 [Associate an alarm relay with a channel]. Delay – 0~100 Seconds [Delay time before relay activates]. Duration – 0~100 Seconds [Time that the relay is active]. Preset –...
Alarm Monitor Send event information to a remote client using the Alarm Monitor software. Select SEND TO ALARM MONITOR and press ENTER to select ON. Select the types of events to send to the Emergency Agent (MOTION, SENSOR, MOTION + SENSOR). Enter the IP ADDRESS of the remote client.
NETWORK Network Setup Configure network settings. Network HOST NAME – Hostname for the DVR on the network. NETWORK TYPE – STATIC IP (User must manually define a static IP address. Contact your network administrator for this information.) DHCP (System gets IP address automatically from a DHCP server.) IP ADDRESS –...
Network Setup continued DDNS - DDNS (Dynamic Domain Name Service) is a service that allows a connection to an IP address using a hostname (URL) address instead of a numeric IP address. Most Internet Service Providers use Dynamic IP Addressing that frequently changes the public IP address of your internet connection;...
E-mail Setup The DVR can send an e-mail notification to up to six defined e-mail addresses when an event happens. E-MAIL SERVER – DVR/SMTP [Configure the DVR to use selected e-mail server.] OPTION – Define the type of event that will trigger an e-mail notification. MOTION –...
INFORMATION System Log View Displays system log information. System Log View displays the recent activity of all users on the DVR. You can export and save the System Log to review user activity. Version View Displays system information and software version information for the DVR. 29716AB...
OPERATION LOGIN The LOG-IN window will display on the monitor until a user logs in with the correct ID & password. To prevent unauthorized changes to the system settings, the administrator should change the default administrator password and create a User account. Default Administrator Log In The default administrator account login is: USER: admin...
Icons In Live mode, icons or messages on the screen indicate the system mode or status. Right-upper corner on each CH. Right-bottom corner on full screen. Continuous Recording No HDD, Smart Alarm & HDD Failure Motion Detection Using Emergency Recording Recording Sensor Activated Using PTZ...
Mouse-Over Menu Move the mouse to the bottom of the monitor in live mode. The mouse-over menu will instantly appear. Sequence – Click to start camera sequence. Emergency Recording – Click to start instant recording. In instant recording mode, the system records all channels at the recording rate configured on the Emergency Recording screen.
Popup Menu Right-click the live screen to open the Popup Menu. HIDE LIVE VIEW – Hide the selected camera from Live view. RECORD CHANGE – Change the recording settings for that channel including PPS, quality, resolution and event response. PAGE SEQUENCE – The SEQ icon is shown on the bottom right of the screen and displayed channels will be sequentially changed.
To enter PTZ mode: • Right-click the Live screen and select PTZ on the pop-up menu, or • Click the PTZ icon on the Tool menu on the bottom of the main screen. Drag the mouse up/down or left/right to move pan/tilt position of the camera. As you move the mouse away from the center of the screen, the camera movement speed increases.
SEARCH Searching Recorded Data Search recorded video on the DVR to find a specific time or event. Press the SEARCH key on the front of the DVR or the remote control to enter Search Mode. Select TARGET media (HDD, DVD-RW, USB). Select the desired search method.
Quick Backup in Search Mode You can easily archive video while watching a video playback. In the search mode: Press the BACKUP on the front panel to set the Start time. You will see S [Date/Time of clip] in right bottom of the playback monitor. Continue video playback until you reach the end of the desired clip.
Daylight Saving Search Daylight Saving Search is used to find recorded data after switching the time at the end of Daylight Saving Period. The System will record data with the same time stamp for two hours when they are repeated. If any overlapped time data exists the system will display the times on this page.
BACKUP (EXPORT) Manual Export Back up recorded data on a CD-RW, DVD-RW or connected USB device. Using this export method, video data is saved in a proprietary format and must be viewed using the Export Viewer software. To configure a data backup: Press BACKUP on the front panel or remote control.
Create a mirrored backup of recorded data on a connected USB external hard drive. Caution OpenEye recommends the use of hard drives only; the use of flash drives is not recommended for auto backup. Press BACKUP on the front panel or remote control and log in.
USING THE BACKUP PLAYER Play recorded video on a PC using Backup Player, the proprietary media player included with every backup file. Controlling Backup Player Next Frame Previous Frame Forward Play Back Play Pause 29716AB...
Setup and Save Functions These function buttons allow you to configure the Backup Player and save a JPEG image or AVI video. OPEN – Allows you to choose which data to open. When selecting data that is saved to your local hard drive, the video must be in a directory named DATA. Navigate to the folder above the DATA directory and click OK to see the available playback options.
UPGRADE FIRMWARE AT THE DVR Obtain the latest software release and save the file to a CD, DVD or USB Device. Please check the product web site at www.openeye.net or contact Technical Support for the latest software. See back cover for contact information.
SAVE SETTINGS Use the System Setup menu to export and import saved or factory default system settings. Save Settings Press the SETUP key on the front of the DVR or remote control to log in. Select SYSTEM > SETUP. Select an empty PROFILE and define a name for the settings configuration. To save settings to a USB device, select EXPORT.
REMOTE SOFTWARE SET UP A REMOTE CONNECTION The administrator and up to nineteen additional users (four simultaneously) can access the DVR remotely using software installed on a personal computer. Configuring the DVR Press SETUP on the front of the DVR or remote control to log in. Select NETWORK >...
Creating a DVR Connection with Remote Software Install the Remote Software on a PC using the disc provided with your DVR. Open the Remote Software. The Local Setup window will open automatically. Click New. Select OE3-E240 or OE3-E480 as the Site Type. Enter a name for the system in the Site Name box.
ACCESS REMOTE CONNECTION Open the Remote Software. Click on the icon of the server as defined previously. Enter the user name and password of an authorized user as defined in the SYSTEM > USER SETUP menu on the DVR. Note User Name and Password are both case sensitive.
Live View Screen Each time the software is restarted, the program defaults to the Live View screen. The following diagram outlines the buttons and features used on the Live View screen. It is important to be familiar with these options as this is the screen displayed the majority of the time.
Camera View The Recording Status is displayed on the upper right corner of each channel display in the Video Display Area. Recording Status Camera No. and Name Recording Status Indicator The following are the different states for each camera: Recording Displayed when the camera is currently being recorded to the DVR.
Screen Division Buttons The Screen Division buttons allow you to view cameras in groups such as two by two, three by three and four by four. The button options are shown below. 1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division Menu.
Search Overview Current Date/Time Play Controls Screen Division Buttons Audio Playback Channels Date/Time Calendar Button Hour/Minute Camera Select Buttons Control Bar Play Controls Back Frame Stop Moves video back one Rewind frame Play Rewind Rewinds video Stop Stops video playback Forward Frame Back Frame Play...
Performing a Basic Search Select a date using the Calendar button on the Date Display. Select a time using the hour and minute control bars. Select one or more cameras. Click Play. (Video can be played forwards, backwards, or frame-by-frame.) Adjust the Brightness of an Image Pause the video and select an image to adjust by double-clicking the desired image.
Save Clip OpenEye Remote can export single images in the JPG file format, or save video clips in the AVI format. The JPG and AVI file formats are extremely common with universal computer support making them ideal formats to use. A digital signature is also attached to every JPG and AVI file exported from the DVR for use with the bundled Digital Signature Verifier application.
Status Search The Status Search option displays a timeline in graph format. Scroll through multiple cameras and easily locate hours with recorded video. 24 Hours (0-23) AM & PM Cameras Recorded video displayed in Orange Performing a Status Search In Search mode, click Status. Click the Date button to open the calendar and select a date.
PTZ Overview Accessing PTZ Menus Some protocols support the ability to access the Internal PTZ Onscreen Menu. Click PAN/TILT on the remote software Live View screen to open the graphical PTZ controller. Some protocols support the ability to access the Internal PTZ Onscreen Menu. Since every PTZ camera is different, the functions of these options can vary slightly.
Using the Graphical PTZ Controller • Use the Arrow buttons to control the direction of the PTZ camera. • To select a new camera, click the video display of a different camera on the Live View screen. Arrow Buttons Displays Current Camera Activate...
Using the On-screen Compass Click PAN/TILT on the Live View screen. Control the PTZ by dragging the mouse on the screen in the desired direction. A green line will appear to show the direction the PTZ will move. The shorter the line the less the PTZ will move.
Control Outputs Status of Alarm Sensors Camera Display Buttons Search Open the Search screen. PAN/TILT Open the PTZ controller. Export Image Save JPG file of selected image. Print Print selected image on connected printer. Connect Connect to an OpenEye DVR.
Connecting to a DVR Using Web Viewer Open Microsoft Internet Explorer. Enter the IP address of the DVR into the Address bar. When attempting this for the first time you will be asked to accept an Active X installation. Click Yes. Note If you receive a message saying Internet Explorer security settings do not allow you to download Active X components then you will need to adjust the browser security...
Performing a Basic Search Click the Calendar icon to open the calendar and select a date. Select a time using the hour and minute control bars. Select one or more cameras. Click Play. (Video can be played forwards, backwards, or frame-by-frame.) Status Search The Status Search option displays a timeline in graph format.
Save Using the OpenEye Web Viewer, you can export single images in the Image file formats and save video clips in an .AVI format. Both .JPG and .AVI file formats are the most commonly used graphical formats today. Virtually every computer offers some type of support for these file formats which make them the most ideal formats to use.
EMERGENCY AGENT OpenEye Emergency Agent is used to view emergency alarms from the connected DVRs, including Video Signal Loss and Sensor alarms. Use the Filter Options to filter through the different types of alarms. After viewing event video, include a memo for future searches.
Assign Status Settings In Emergency Agent on the PC: Select an Alarm Event from the list. Right-click the event and select a status level: Default, Review, Dismiss, Critical. Select a defined Alarm Confirmed Type from the list under Status Setting. Type a memo in the Memo box and click the memo button.
Filter Alarm Events Select one or more Status Level buttons. Select a date. Select a DVR from the Server list. Select the type of alarm event or select All Events. Select Normal or Emergency Alarm or select All Alarms. Select a Confirmed type. Select the number and size of the thumbnail results.
Export Video Double-click an event listing to open the Search Alarm window. Use the play controls to locate the desired video frame. Click rewind to return to the beginning or desired spot in the video. Click the stop button. Select the Export Type – JPG or AVI. Save JPG Select the Digital Signature Text check box to print the digital signature on the JPG file and click Next.
Signature Verification program. This program can be installed on any Windows XP, Windows Vista or Windows 7 computer. Using the Digital Verifier Open the Digital Verification program by selecting Start > Programs > OpenEye > Digital Verifier > Digital Signature Verifier. Click the Browse button to load the JPG image.
APPENDIX BUTTON INDEX LED Status Indicators Power Illuminates when power is supplied to the DVR. Flashes when the hard drive is being accessed. Network Illuminates when the DVR is connected to a network. Enter / Exit Buttons Enter Input data, make selections, and open pop-up menus. Exit Return to the previous mode or menu, without saving.
Function Buttons Instant Backup Back up the most recent video instantly. Search Open the search menu. Backup In live mode, press to open the backup menu. For Quick Backup in the search mode, • Press once, to set the start time. •...
Directional and Playback Control Buttons Adjust zoom, focus, and iris on a PTZ channel. Search Start reverse playback of recordings. Press successively to change the fast reverse speed. Adjust zoom, focus, and iris on a PTZ channel. Search Start playback of recordings. Press successively to change the fast forward speed.
DVR FAQ General What does Embedded Linux mean? Embedded Linux means that the operating system of the DVR has been imprinted into the CPU (Central Processing Unit). This means that the system response time is faster, more stable, and that the core of the DVR is protected against external factors, such as virus.
Backup Is it possible to back up to DVD media? Yes, you have a DVD-RW drive installed in your DVR. Can I back up to a USB memory stick? Yes, for more information on this topic view the Backup section of this manual. Network Does it support dynamic IP? Yes.