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OpenEye OE-SHM2416 User Manual

Shm / sh nvr recorders super hybrid series
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Super Hybrid Series
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OE-SHM2416
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  • Page 1 User Manual Super Hybrid Series OE-SHM2416 OE-SH4816 www.openeye.net...
  • Page 2 The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if OPENEYE has been advised of the possibility of such damages or whether in an action, contract or tort, including negligence.

  • Page 3: Important Safeguards

    10. Object and Liquid Entry Points – Never insert foreign objects into the recorder, other than the media types approved by OpenEye, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.

  • Page 4: Battery Explosion Caution Statement

    BATTERY EXPLOSION CAUTION STATEMENT CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions. NOTES ON HANDLING Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when shipping or moving, repackage the unit as it was originally received from the manufacturer.

  • Page 5: Rack Mount Instructions

    WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION C A U T I O N RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,...

  • Page 6: Fcc Statement

    USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS. OPENEYE SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES.

  • Page 7: Table Of Contents

    Table of Contents Preface ..................................12 About this Guide ............................12 Technician Notes ............................12 Introduction................................13 Product Description ............................13 SHM ..............................13 SH ..............................13 Features ................................. 14 Controls and Connections ............................15 Front Panel Controls ............................15 SHM ..............................
  • Page 8 Network Camera Setup..........................31 Connecting a Network Device ......................31 Assigning Dual Streams ........................33 Assigning Audio Channels to a Network Device ................33 Camera Status and Information ....................... 34 NVR Registration ..........................35 Unlocking Additional Network Devices .................... 36 PTZ Camera Setup ............................
  • Page 9 Printing an Image ............................73 Daylight SavIng Time ............................. 74 Export Image or Video Files ........................... 75 Bookmarks............................76 Clip Backup ............................. 77 Index Search ..............................78 Performing an Index Search ......................78 Index Search Results Display ......................78 Preview Search .............................. 79 Performing a Preview Search ......................
  • Page 10 Configuring the Client PC ........................ 99 Setup Window ..........................99 Emergency Agent Window ......................100 Search Alarm Window ........................101 Remote Software Overview ......................... 102 Remote Software Setup ........................ 103 Digital Verifier Overview ..........................105 Installing the Digital Verifier ......................105 Using the Digital Verifier ........................

  • Page 11: Preface

    Only authorized personnel should attempt to repair this unit. OpenEye reserves the right to make changes to the NVRs represented by this manual without notice. The following text and symbols mark special messages throughout this guide: Text set off in this manner indicates information that is necessary for proper operation of the product.

  • Page 12: Introduction

    OpenEye SHM / SH NVR recorders are servers that perform as High Definition Digital Recorders. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, hybrid recorders more powerful than the analog recorders of the past.

  • Page 13: Features

    OpenEye SHM / SH NVRs include the following new features:  Optimized and Designed for Microsoft® Windows 7 Embedded®  Up to 16 Camera Inputs  Supports up to 4 Relay Outputs on Alarm Activation  Supports up to 16 Sensor Inputs for Alarm Control ...

  • Page 14: Controls And Connections

    The front panel of the recorder contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below. DVD±RW Drive Power ports button Audio output DVD±RW Drive Power switch USB ports Hard drive activity LED Cooling fan intake...

  • Page 15: Rear Panel Connectors

    The rear panel of the recorder contains the connectors used to attach cameras, sensors, and relays to the recorder. Below are diagrams that outline the location and description of each connector. Relay-sensor I/O cable AC Power RCA video Networ HDMI DVI-I HDMI Optical...
  • Page 16 Looping output termination Video input (BNC) Sensor inputs Control outputs Cooling fan Video output Audio input AC power Looping output DVI-D HDMI USB 2.0 Line in – line level USB 3.0 Optical output Display Speaker out port Microphone in – not used Network 5.1 Surround sound 32865AE...

  • Page 17: Card Configurations

    240 PPS 16 Channel RCA video Relay-sensor I/O cable Audio Video 480 PPS 16 Channel RCA video out Looping output Audio...

  • Page 18: Getting Started

    Identify the OpenEye recorder following components to make sure everything has been properly included with the new NVR. If any of the following items are missing, contact the dealer to arrange a replacement.

  • Page 19: Keyboard Setup

    To attach the keyboard to the recorder, plug the end of the Keyboard into a USB port located on the back of the machine. To attach the mouse to the recorder, plug the end of the mouse into a USB port located on the back of the machine.

  • Page 20: Monitor Setup

    The recorder has the following connections available to attach a monitor. To TV / HDMI Digital Output Monitor To TV / DVI -I Digital Output Monitor Connect adapter to DVI to DVI output to SVGA connect an Adapter analog VGA Monitor.

  • Page 21: Connecting A Ptz Camera

    Connecting a PTZ Camera Setting up a PTZ Camera is simple. The recorder comes preassembled with an internal PTZ adapter. The cabling may be run up to 4,000 ft using 22 Gauge Twisted Pair. It is important to understand how the PTZ connects to the recorder. The recorder outputs an RS-232 signal and converts in to an RS-485 signal which is then sent to the PTZ camera.

  • Page 22: Turning On The Recorder

    If you are asked to respond to the messages (adding a Printer, Monitor, etc for the first time) follow the instructions carefully. After this finishes, the OpenEye recorder software should load automatically and bring you to the main screen.

  • Page 23: Nvr Basics

    Restart in Windows Mode, and then clicking OK. Click Start > All Programs > OpenEye > vFormat. Click Export in the System Setting Tool section. Select a location to save the settings file, and then click Save. The DVR Utility will export the settings and automatically close.

  • Page 24: Display Screen

    The Display screen appears whenever the recorder starts. Familiarize yourself with the buttons and features on the Display screen, since this is the default screen for your recorder software. Current Date / Time CPU meter Opens:  Search  PTZ Controller ...

  • Page 25: Live Camera Options

    Live Camera Options Right-click a camera on the Display screen to display these options:  Full Screen – Expand the camera window to the full size of the screen.  Instant Recording – Begin Instant Recording for the selected camera channel. ...

  • Page 26: Camera View

    Recording Status Camera Number and Name Recording Status Indicator The recording status for each camera is displayed in the upper right corner on the Video Display Area. There are three different recording statuses. Recording Displayed when the camera is currently being recorded to the recorder. Motion Detection Displayed when a camera (set up for motion detection) detects motion.

  • Page 27: Edit Live View Channels

    The live view display will switch to 16 channel mode. To return the recorder to 4 channel mode, repeat steps 2 and 3. Double-click OpenEye Server to restart the recorder software. Note When viewing live video from Network Cameras, only 4CH will display at one time. If more live view channels are required on the local server, see the Edit Live View Channels instructions.

  • Page 28: Custom Live View Divisions

    Custom Live View Divisions Customize your Display screen by changing the order of the cameras. Each screen division can be individually customized but a camera can only be displayed once in each group view. All selected screen divisions will be shown when AutoSequence is enabled on the Display screen. Be sure to clear any screen division you do not want to be displayed during AutoSequence viewing.

  • Page 29: Setup Options

    The Setup options allow you to optimize your recorder by adjusting things like camera names, restart schedules, recording schedules and more.  Recording Schedules – Increase the amount of useful recorded video that is saved on the recorder by optimizing the recording schedule. Optimize the type of recording by adding motion detection to this as well, again increasing the amount of useful video.

  • Page 30: Network Camera Setup

    Connect IP cameras to your recorder using a network switch, which is connected to the network port on your recorder. By default, your recorder can display 4 IP camera channels in the Display screen. To change this setting, see the Edit Live View Channels section. Connecting a Network Device On the Display screen, click Setup.
  • Page 31 Double-click in the Channel field, and then select the Channel you want to assign this camera to. Click Apply. OpenEye recommends assigning a descriptive name to each camera channel for easy identification of where the camera is located. To name your IP camera channels, follow these instructions.

  • Page 32: Assigning Dual Streams

    Dual stream support enables you to take advantage of two different streams from an IP camera. One stream can be high definition forensic video, while the other stream can be a lower resolution for live display. This allows OpenEye RADIUS or Remote Viewer software to display more cameras while utilizing lower bandwidth and less CPU usage.

  • Page 33: Camera Status And Information

    Camera Status and Information The Camera Status and Information tab displays information for all cameras connected to the OpenEye recorder. In the Display screen, click Setup. Click IP Cameras. Click the Camera Configuration tab.

  • Page 34: Nvr Registration

    Product Serial Number provided with the purchase of additional channel licenses. System ID: The System ID is a number that is generated by the OpenEye unit. This is a unique code generated using the MAC address of the recorder.

  • Page 35: Unlocking Additional Network Devices

    Return to Setup > Network Cameras > License. Enter the Unlock Code generated by the OpenEye Registration Site into the License Key box. Click Register. Click OK. Click Apply. Click Exit Setup. Unlocking Additional Network Devices Follow the instructions above for Registration and Upgrade to unlock any additional network devices.

  • Page 36: Ptz Camera Setup

    PTZ cameras can be configured and controlled using the OpenEye recorder software. For instructions on configuring and installing your PTZ camera, refer to the camera manual. Enabling an IP PTZ Camera Ensure that you have properly connected your IP PTZ camera to the network.

  • Page 37: Using The Graphical Ptz Controller

    Using the Graphical PTZ Controller In the Display screen, click Pan/Tilt. Click the viewing area of the PTZ camera you want to control. Arrow buttons Use the Arrow buttons to control the direction of the PTZ camera. To select a new camera, click the video Current display of a different camera on the camera...

  • Page 38: Motion Detection Setup

    The recorder allows the user to adjust several different Motion Settings and create motion detection areas. Selected camera Camera toggle Pre Alarm recording duration Post alarm motion Clear motion area duration Post alarm sensor Draw area Apply to all duration Motion Sensitivity Advanced...

  • Page 39: Enable Sabotage Detection

    Enable Sabotage Detection The Camera Sabotage Detection feature will notify users that the field of vision of a camera has been compromised, abruptly changed, or detects significant vibration. To enable Sabotage Detection: In the Motion Detection window, click the Sabotage Detection tab.

  • Page 40: General Setup

    To access the General Setup window, click Setup in the Live screen, and then click General Setup. Audio The Audio tab allows you to configure audio channels, audio playback, and set a voice warning. Select an audio for use with alarm or Audio channels list sensor event Control gain and live...

  • Page 41: Display

    The recorder allows users to play a sound file when either a Motion event or Sensor event occurs. This file can be a custom created sound file that is unique to the application. The selected WAV file is played through speakers attached to the recorder. Click Browse, and then locate your .wav file.

  • Page 42: General

    To allow the display resolution to automatically adjust to the resolution of any monitor, select Force Window to Full Screen. To manually select a resolution, clear Force Window to Full Screen, and then click Select Resolution. To change the font of your On Screen Display, click Select. Select your desired Font and Size.

  • Page 43: Sequencing

    Sequencing The Sequencing tab allows you to set the parameters for viewing groups of screens in sequence in the Live View. Auto Sequencing is available either in the Display screen, or when Auto Sequencing has been enabled on a hardware spot monitor. Auto Sequencing conveniently displays video channels at specified intervals and sequences through each selected channel.

  • Page 44: Pos

    The POS tab allows you to integrate your recorder with the Point of Sale (POS) function of Video Analytics software. Note You must have Video Analytics software installed on your recorder to access the POS setup tab. Contact an OpenEye sales representative for more information about video analytics software. Select camera Select a POS...
  • Page 45 To create POS alerts, you will need to set an alert schedule. Creating a POS Alert On the POS Setup screen, click Setup POS Alerts. In the POS Alert List section, click Add. Type a name for your alert in the Alert String field. Select a number to assign to this Alert in the Alert list.

  • Page 46: Alarms / Sensor

    Use the Alarms/Sensor menu to configure your alarms, sensors, and relays. To access the Alarms/Sensors Setup screen, click Setup on the Live screen, and then click Alarms/Sensor. Alarms Intensive on Recording – Enable this function to increase the frame rate and resolution for a camera if an alarm or sensor is activated, or if motion is detected.
  • Page 47 Use this function to activate a PTZ camera to move to a preset position when a sensor event is detected. Click Sensor / Preset. Select the camera Channel you want to configure. Note The camera channel must be a PTZ camera. Select the appropriate Sensor.

  • Page 48: Relays

    This interface is used to link Hard Contact Sensor Inputs from supported Network Devices to the recorder software. Click Setup. Select a camera from the Network Device List. In the Sensor Relay list, double-click DVR Sensor No and then select a sensor to assign to this camera.

  • Page 49: Recording Schedule

    The Recording Schedule window allows you to create different recording schedules based on the day, time, and type of recording desired. This window contains the System Restart options. To access the Recording Schedule window, click Setup in the Live screen, and then click Recording Schedule. Schedule Number –...

  • Page 50: Day Of The Week

    Day of the Week Click Single Selection Mode or Multi Selection Mode to switch between modes of scheduling by day of the week. Single Selection Mode – Set your schedule one day at a time by selecting the appropriate day. Multi Selection Mode –...
  • Page 51 In the Schedule Number list, select Sch02. On the Sch02 row, click and drag your mouse to select the hours 0 – 8, and then click Set. On the Sch02 row, click and drag your mouse to select the hours 6 – 11, and then click Set. Click 1 in the Camera section repeatedly, until a red C (continuous) appears.

  • Page 52: Creating A Sensor Schedule (Example)

    Creating a Sensor Schedule (Example) Sensor inputs can be programmed to instantly trigger recording on one or more camera channels when an alarm event occurs. Note You must first associate the software sensors with the sensors See the Hybrid Sensor Setup section of this manual for more detail.

  • Page 53: Special Day Schedule

    Special Day Schedule You can create unique recording schedules for specific days such as holidays or special events. Date Selector (Calendar) Special Day Mode / Normal Day Mode Configured Special Days List Click Normal Day Mode to enable the Special Day Mode. Set a recording schedule as desired.

  • Page 54: Alarm Options

    Alarm Options Use the Alarm Options section to configure the alarm output for specific events. There are two Alarm Options:  Sensor Event – Trigger an alarm output based on a sensor  Motion Event – Trigger an alarm output based on motion detection Motion can be designated as an alarm event.

  • Page 55: Setting A Restart Schedule

    Setting a Restart Schedule The Power Off Options section allows you to define a schedule wherein the recorder automatically restarts according to specified parameters. In the Display screen, click Setup. Click Recording Schedule. Click Power Off Options. Select Enable for each day of the week that a restart is desired. Specify the time of day to schedule the system restart.

  • Page 56: Network Setup

    Emergency Port – Connect with the Alarm Monitor software (default port: 2001). Center Port – Connect with the OpenEye remote software (Remote, Radius, MDVR). This port must be specified in the remote software to connect to the recorder (default port: 2000).

  • Page 57: User Management

    The User Management screen allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different privileges to limit the usage of the recorder system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can access the User Management screen.

  • Page 58: Changing The Administrator Password

    The User Ranking structure allows the option to assign a privilege level to users who access the recorder remotely 1-10. (1 is the highest privilege level). For example: Since only one user is allowed to use the PTZ controls at any one time, a user with a rank of 1 will take precedence over a user with a rank of 2 if both are attempting to use PTZ controls.

  • Page 59: Storage Management

    Status Check / Email Use the Status Check/Email tab in Storage Management to configure settings for status checks and email recipients when status checks require attention. This function can keep you apprised of events detected by your system without requiring you to check the recorder each day. On the Display screen, click Setup.
  • Page 60 Set up the General and Users tabs first. Click the Storage Check tab. Select Enable. Define the frequency of storage checks (in minutes). Select an additional Alert Option if desired (Beep or Popup Message). Add a Comment that will be seen in the email message if desired.
  • Page 61 If selecting for temperature checks, define the maximum HDD temperature. Note OpenEye recommends a temperature threshold of 150° F (65° C) if you choose to use this function. Select an Action Method (Beep Alert, Popup Message Alert, or Email Alert).

  • Page 62: Smart Information

    Set up the General and Users tabs first. Click the ReportStar tab. Select Use ReportStar. Enter a numeric Security Code if desired (this is an additional security measure to prevent unauthorized users from adding the recorder to their Report Star account). Define the Send Time to designate the time the recorder will send updates to Report Star.

  • Page 63: Data Management

    Data Management The Data Management tab displays the partition scheme and health status of the Hard Disk Drives in the recorder. Use this tab to troubleshoot a recorder, or verify the amount of Hard Drive storage installed. This function is native to the Windows operating system. For more information about Disk Management, consult a Windows 7 manual.

  • Page 64: System Information

    System Information The Log Management window provides you the options to overwrite log files or schedule log deletion. The Information display allows users to define the site code necessary for connecting to remote software, save comments relative to the recorder, store tech support and contact number information, and see the currently running server software version.

  • Page 65: Setting Up Ddns

    For further instruction on this process, visit http://openeye.net and search for “Port Forwarding.” Once DDNS and port forwarding have been configured, the recorder will be accessible from any remote site by entering the HOSTNAME into the address bar of Internet Explorer or the IP Address field in remote software.

  • Page 66: Log Files

    Log Files Use the Log File tab to view logs for system, event, alarm, and drive check statuses by date. You can also export logs, and manage how the log files are stored. Select log type  System  Event ...
  • Page 67 In the Display screen, click Setup. Click System Information, and then click the Log Files tab. Click Log Management. Select Log File Overwrite Option to enable. Select Overwrite or Do Not Overwrite. If Overwrite is selected: Enter a maximum Log File Size. Choose a number of days to keep logs (Delete Log File Older Than).

  • Page 68: Upgrade Information

    Upgrade Information The Upgrade Information tab is used to remotely upgrade Server Software. The latest version of Server Software can be downloaded and installed in this tab, or installed from a file located on a connected USB device. Currently installed Upgrade Version software version Information Update...
  • Page 69 Connect a USB containing the upgrade ZIP file to the recorder. In the Display screen, click Setup. Click System Information, and then click Update Camera Information. Click the Upgrade File Browse button. Select the upgrade file on the connected USB and then click OK. Once the file is seen in the Upgrade File location box, click Start Upgrade.

  • Page 70: Search

    The recorder has several options that allow the user to easily find recorded video. From Motion/Sensor indexing to calendar views highlighting days with recorded video; the recorder is equipped to help you quickly find a specific video or event. This chapter describes how to use the Search features. Current Date/Time Play controls Remove after image...

  • Page 71: Adjust The Brightness Of An Image

    480 resolution, two fields are mixed. Because of the timing gap between the two fields, according to the standardized image rules, after image might occur to high speed moving images. The OpenEye recorder allows the user to remove this by clicking Clean Image.

  • Page 72: Instant Recording

    The Instant Recording feature allows users to manually initiate recording on a specific camera, overriding the current schedule. When Instant Recording is activated the recorder flags the clip as an event so Instant Recording instances can be found using the Index Search Instant Recording can be used, for example, when a suspicious object or person is detected and you want to flag that section of video for easy retrieval at a later date.

  • Page 73: Daylight Saving Time

    However when the hour “falls back” there is a duplicated hour that under normal circumstances would be recorded over. The OpenEye recorder actually records both hours and allows the user to select which hour to play if the need arises.

  • Page 74: Export Image Or Video Files

    Your recorder can export single images in multiple formats, and save video clips in an AVI format. JPG and AVI file formats are the most commonly used formats. Virtually every computer offers some support for these file formats. To export image or video files, only one camera can be selected. Image Images can be exported in JPG, PNG, or BMP formats.

  • Page 75: Bookmarks

    Bookmarks Use bookmarks to mark a video clip during a search. Export bookmarked data using the Clip Backup feature. Locate your desired video using the Search screen. Stop playback at the beginning of the desired clip. Right-click the video and select BookMark Start. Click the play button to continue playback.

  • Page 76: Clip Backup

    Clip Backup Clip Backup can also be utilized to backup a single camera or multiple channels. The Clip Backup option gives you the ability to choose a backup time frame, choose a specific camera or cameras, add memos, and include the Backup Viewer if needed. In the Search screen, click Save.

  • Page 77: Index Search

    Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows you to perform a search based on criteria such as Sensor, Motion and Instant Record events. Performing an Index Search In the Search screen, click Select Date.

  • Page 78: Preview Search

    Preview Search can be used in a number of circumstances to quickly find an exact moment when an event, such as a theft, occurred. The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day. The search can then be further narrowed down into ten minute increments and one minute increments by selecting one of the images displayed.

  • Page 79: Performing A Preview Search

    Performing a Preview Search Select a single camera channel. Click Select Date, and then select the day you want to search. Click Preview. 24 images will display. If there is no recorded video during a portion of the day, “No Image”...

  • Page 80: Object Search

    Object Search is a powerful search utility that is used to search a region on the video for any motion changes. Results are neatly displayed and can be viewed quickly. Performing an Object Search Select a single camera channel. Click the calendar icon to select a date and time to start your search.

  • Page 81: Motion Search

    The Motion Search provides a dynamic display of the levels of motion in recorded video. Adjust the level of motion to only play clips of video at or above that level. To enable motion data to be saved for Motion search, ensure that you select the following settings: On the Live screen, click Setup, and then click Motion Detection.

  • Page 82: Search In Live

    The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live video within seconds of an alarm event or suspicious activity. Right-click your desired camera channel, and then click Search In Live (or click the scroll wheel on the mouse).

  • Page 83: Advanced Ptz Setup

    General The General tab in PTZ Setup allows you to reverse PTZ direction function if necessary, enable the use of Onscreen Compass for PTZ control, set the speed for your camera, and set the camera ID. Reverse PTZ controls Enable Onscreen Compass PTZ status when closing PTZ controls on recorder...

  • Page 84: Ptz Presets/Tours

    Use the arrow buttons on the PTZ controller to move through the PTZ menu options and/or highlight options. OpenEye recorders provide control for a PAN/TILT/ZOOM camera in two different ways.  Use the Graphical PTZ Controller that appears when the PTZ button is clicked on the Display screen.

  • Page 85: Using The On-Screen Compass

    Using the On-Screen Compass On the Live screen, click Setup. Click PTZ Setup. Select the Camera Channel of the PTZ camera you want to enable Onscreen Compass control for. In the General tab, select Onscreen Compass. Click Apply. Close the Setup window to return to the Live screen.

  • Page 86: Ptz Tour Schedule

    PTZ Tour Schedule Hours 0-23 (24 hours) Days of the week In the Live screen, click Setup, and then click PTZ Setup. Select the PTZ camera you want to configure from the Select Channel list. Click Tour Schedule to open the PTZ Tour Schedule window. Click and drag the pointer to select blocks of time (hours 0-24) on the desired days of the week.

  • Page 87: Backing Up Video Data

    The recorder backs up video data using a proprietary compression format that can only be read by the OpenEye Backup Viewer software. This ensures the integrity of the data. Throughout the backup process, the recorder will continue recording data without interruption. This is the result of the tremendous multiplexing power of the recorder, which allows it to perform virtually all functions without disrupting the recording process.

  • Page 88: General Backup Overview

    General Backup Overview The General Backup screen is used for performing bulk backup of video recorded by all cameras for a selected period, or periods, to a specified storage location. Calendar Select Additional Drive/Folder Display all Hard Drives Define Drive Priority Select Remote Network Location Hour / Minutes Recording data displays in hourly (24 vertical columns) and 10-minute (6 horizontal rows) segments.

  • Page 89: Clip Backup Overview

    Clip Backup Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location. On the Display screen, click Backup. Click the Clip tab. Set the Start Time and End Time under Time Setup. Select the cameras to back up in the Channel Selection box.

  • Page 90: Scheduled Backup Overview

    The default ID is DVR Admin, and the default Password is dvr4321. Click OK. Close the DVR Utility window, and then double-click OpenEye Server to restart your Server software. In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the recorder must be specified as a backup drive.
  • Page 91 On the Live screen, click Backup. Click the Schedule tab. Select the blocks of time to back up using the Hour/Minute Grid. Blocks of time with recorded video are highlighted in green. Blocks of time selected for backup are highlighted in red. Set the Backup Time to perform the backup.

  • Page 92: Lan / Isdn / Pstn Connections

    Since connecting the recorder to a network can be extremely complex depending on the network, this OpenEye recorder manual will cover only the basics. We recommend consulting the Vendor or IT Administrator before attempting to create or connect to a LAN.

  • Page 93: Active Directory Integration

    These instructions are for Active Directory Integration with Server Software version 3.6.36 and above.  The recorder does not need to be joined to the domain. The recorder will query the Active Directory server for accounts and authorization levels.  The recorder creates groups within Active Directory for each of the permissions on the recorder.
  • Page 94 Go to the Active Directory Users and Computers application. You should now see an OU called DVR with an OU inside of it named the same as the Site Code above (example 100-000). You can now add users within Active Directory to the groups the recorder has created. When a user belongs to a group he or she will have access (or be denied access in the case of Audio or Camera channels) to that permission on any recorders with that site code.

  • Page 95: Web Viewer

    The recorder allows you to access video using Microsoft® Internet Explorer® 7+. Highlights:  View Live Video from most computers  Username and Password protected  Easy to use graphical interface Basics: 75 users can access the Web Viewer simultaneously (if network bandwidth allows). The Web Viewer is an easy, secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer.

  • Page 96: Configuring The Recorder For Remote Connection

    Configuring the Recorder for Remote Connection In the Display screen, click Setup. Click Network Setup. Select Enable Web Viewer. Note If you are using a Firewall, it may be necessary to adjust the port settings on both the recorder and the Firewall. Contact your Network Administrator for more information. Click Apply.

  • Page 97: Included Software Setup

    OpenEye MDVR software, available for iPhone, iPad, and Android devices, allows you to access your OpenEye recorder from almost anywhere on your mobile device. MDVR gives you the ability to view live video from your cameras using a simple interface.

  • Page 98: Configuring The Client Pc

    Emergency Agent window, refer to the Emergency Agent Window section. Open the Emergency Agent window on the Client PC - Start >All Programs > OpenEye > Emergency Agent > Emergency Agent. Right-click in the DVR list and select New. Enter the DVR Code, DVR Name, and IP Address of the recorder.

  • Page 99: Emergency Agent Window

    Emergency Agent Window Video Display Thumbnails DVR List Event Level Event Type Event List Edit Memo Save Memo Memo Text Box Level Buttons Select a recorder from the DVR List in the Filter Options section. Select the Date to include. Select the type of Events to include.

  • Page 100: Search Alarm Window

    Search Alarm Window Video Display Play Controls Go to Next Event Alarm Event Go to Previous Event Information Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes can be reduced by reducing the image quality.

  • Page 101: Remote Software Overview

    TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, LAN, and more. The OpenEye Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control. OpenEye Remote Software is Microsoft®...

  • Page 102: Remote Software Setup

    Remote Software Setup On the client workstation, insert the OpenEye Software CD into the CD-ROM. The CD should play automatically. When prompted, select the Install Remote Software option. Follow the installation instructions carefully. When the software finishes installing, close any open installation windows.
  • Page 103 Time Out Value Specifies a value (in seconds) to wait for a signal from the OpenEye Remote Client. If a signal is not received by that time, the connection is dropped. Center Port Used to transfer the connection data.

  • Page 104: Digital Verifier Overview

    When the Setup Complete window appears click Finish. Installation is complete. Using the Digital Verifier Open the Digital Verification program by selecting Start > Programs > OpenEye > Digital Verifier > Digital Signature Verifier. Click the Browse button to load the JPG image.

  • Page 105: Backup Viewer Overview

    When the InstallShield Wizard Complete window appears, click Finish. Setup is now complete. Loading Video from DVD or Hard Drive Open the Backup Viewer program: Start > Programs > OpenEye > Backup Viewer > Backup Viewer. Click Open. The Total Backup Search window will open.

  • Page 106: Radius Overview

    Connecting to a Recorder Refer to the Setup section of the RADIUS Manual for information on using the RADIUS Software. The RADIUS Manual can be found on the OpenEye Software CD or at http://www.openeye.net. 32865AE...
  • Page 107 All rights reserved. No part of this publication may be reproduced by any means without written permission from OpenEye. The information in this publication is believed to be accurate in all respects. However, OpenEye cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice.

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