OpenEye OE2-E48016 User Manual

Digital video recorder
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E-Series

Digital Video Recorder

User Manual

OE2-E48016
model no.
model no.
Please carefully read these instructions before using this product.
Save this manual for future use.

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Summary of Contents for OpenEye OE2-E48016

  • Page 1: Digital Video Recorder

    E-Series Digital Video Recorder User Manual OE2-E48016 model no. model no. Please carefully read these instructions before using this product. Save this manual for future use.
  • Page 3 $15.00 to cover production and shipping costs. A CD with the applicable GPL and LGPL source code will be mailed to you. This offer is good for three years from the original date of purchase. Mail To: OpenEye ATTN Open Source Compliance, 23221 E Knox Ave, Liberty Lake WA 99019.
  • Page 4: Important Safeguards

    Object and Liquid Entry Points – Never insert foreign objects into the DVR, other than the media types approved by OpenEye, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock.
  • Page 5: Notes On Handling

    When the unit exhibits a distinct change in performance - this indicates a need for service. Servicing – Do not attempt to service this product unless instructed to by an OpenEye engineer. Opening or removing covers may expose the user to dangerous voltage or other hazards. Refer all servicing to qualified personnel.
  • Page 6: Notes On Maintenance

    NOTES ON MAINTENANCE This DVR is designed to last for long periods of time. To keep the DVR always operational we recommend regular inspection maintenance (cleaning parts or replacement). For details contact the nearest dealer. NOTES ON MOISTURE CONDENSATION Moisture condensation could damage the DVR. Read the following information carefully. Moisture condensation might occur under the following circumstances: •...
  • Page 7: Explanation Of Graphical Symbols

    EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of un-insulated "dangerous voltage" within the product enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
  • Page 8: Standard Warranty

    Standard Warranty OpenEye warrants all new products to be free from defects in workmanship and material under normal use for a period of two years after the date of purchase. Any defective product that falls under this warranty will, at OpenEye's discretion, be repaired or replaced at no additional charge.
  • Page 9: Table Of Contents

    Table of Contents INTRODUCTION ............................13 Product Description ..........................13 Features ..............................14 USB Flash Drive Approved List ......................14 Quick Start Guide ........................... 15 INSTALLATION ............................17 Front Panel Controls ..........................17 Rear Panel Connectors .......................... 18 16 Channel ............................18 Remote Control ............................
  • Page 10 Schedule/Time Setup ......................... 30 Frame Setup ..........................30 Schedule Setup ..........................30 Audio Setup ..........................31 Instant Recording Setup ........................ 31 Instant Recording ........................31 Quick Record Setup ........................... 32 Motion/Event Setup..........................32 Input Setup ............................ 32 Sensor Setup ..........................33 Action Setup ..........................
  • Page 11 Import Settings ........................... 47 PTZ Camera Control..........................48 Create PTZ Preset Position ....................... 48 PTZ Compatibility List ..........................49 REMOTE SOFTWARE..........................51 Setup Remote Connection ........................51 Configuring the Embedded DVR ......................51 Configuring a Remote PC ........................51 Access Remote E-Series DVR ....................... 52 Connecting TO Multiple DVRs ......................
  • Page 12 APPENDIX ..............................67 DVR FAQ ..............................67 TroubleShooting ............................. 68 Environmental Specifications ........................68 Screen Icon Index ........................... 69 Recording Icons ..........................69 Status Icons ............................69 Search Icons ............................69 Specifications (E480) ..........................70...
  • Page 13: Introduction

    All OpenEye DVRs come with free RADIUS remote management and viewing software allowing you to connect to any number of DVRs from virtually anywhere using your PC or laptop. OpenEye’s suite of applications allow you to remotely manage DVR settings and permissions, view live virtual multiplexed video from multiple DVRs on multiple displays, monitor alarm and sensor events remotely, create custom maps of facilities, and search or backup recorded video.
  • Page 14: Features

    FEATURES The OpenEye E-Series DVRs include the following features: 16 Composite Video Input Connectors • Compatible with Color (NTSC or PAL) and B&W Video Sources • Multiple Search Methods (Date/Time, Calendar, Event) • Records 480 NTSC Frames Per Second (400 PAL Frames Per Second) •...
  • Page 15: Quick Start Guide

    QUICK START GUIDE Turn on the DVR. Note See the Turning on the DVR section for more details. Log in -- Use the number buttons to enter the password when prompted – By default the password is <none> – Press ENT.
  • Page 16 NOTES:...
  • Page 17: Installation

    INSTALLATION FRONT PANEL CONTROLS Arrow Buttons DVD Drive Numeric Keypad* Live Display USB Ports LED Lights Rotate Setup Menu • Power Backup Menu Lock (logout) • HDD • Record Search Mode • Network • Fan 29081AD...
  • Page 18: Rear Panel Connectors

    REAR PANEL CONNECTORS The rear panel of the DVR contains virtually all of the connectors you will be using. The diagram below outlines the location and description of each connector: 16 CHANNEL Video Out Ports Primary and Spot Monitor Outputs Video In Ports Audio Adapter Relay Output...
  • Page 19: Remote Control

    REMOTE CONTROL Record Toggle ID Select* PTZ Controls Log Off (Lock)   Arrow  Arrow / Panorama Search  Arrow  Arrow / SMART Search Fast Forward Play Rewind Pause *The ID Select Button allows the user to use one remote control for several E480 DVRs.
  • Page 20: Connection Guide

    CONNECTION GUIDE CONNECTING THE MONITOR There are three available monitor outputs on the E-Series DVR. • Composite Monitor output for CCTV monitor – BNC (Marked MAIN) • VGA output for VGA monitor – Mini-Sub D15 • S-Video output - Mini-Din 4 VIDEO INPUTS AND LOOPING OUTPUTS The E-Series DVR comes with 16 BNC video inputs on the rear of its chassis.
  • Page 21: Connecting To A Sensor Input

    CONNECTING TO A SENSOR INPUT To make connections on the Alarm Connector Strip, remove the connector and use a mini flat-head screwdriver (to open the connection. Insert the wire into the hole and tighten with the screwdriver. To disconnect the wire loosen the screw (counter- clockwise) and pull the wire out.
  • Page 23: Setup

    SETUP SYSTEM SYSTEM SETUP To enter System Setup, press ENT on the front of the DVR. Use the arrow buttons on the front panel of the DVR or the remote control to navigate the display. Select Save and press ENT to update settings. VIDEO FORMAT –...
  • Page 24: Disk Management

    DISK MANAGEMENT The Disk Management Setup menu has four pages. Use the arrow keys and press ENT to select each page individually. Format Shows installed Hard Disk Drives and the status of other attached storage devices. To format a Hard Drive use the arrow keys to select the appropriate device and press ENT.
  • Page 25: Check

    Check Manually check the HDD for failure or errors. Select START CHECK and press ENT set to ON or OFF. The DVR will check the system HDD for errors. Note If there are any HDD errors, the system will display a pop-up detailing the problem. SMART Check SMART –...
  • Page 26: User Management

    USER MANAGEMENT Use the User Management Setup to Add or Delete user accounts on the DVR and accounts for remote access. Server Use the Server menu to manage users that access the DVR locally. There are three user levels available (Admin, SuperUser, User). To add a new user: Select the authorization level from the GROUP list.
  • Page 27: Configuration

    CONFIGURATION Import and Export current settings. See details in the Save Settings section. SHUTDOWN Use the Shutdown Menu to safely shutdown or restart the system. Open the SHUTDOWN Menu under SYSTEM in the Main Setup Menu. Select SHUTDOWN and press ENT to safely shutdown the system. Turn the power off when shutdown is complete using the toggle switch on the back of the DVR.
  • Page 28: Camera

    CAMERA CAMERA SETUP CH –Camera Channels (select the arrow to display additional channels) NAME – Use the on-screen keyboard to enter a camera name [user defined] ENABLE – ON/OFF HIDDEN – ON/OFF ADJUST –Detailed camera display settings Adjust Camera Settings CAMERA –...
  • Page 29: Spot/Sequence Setup

    SPOT/SEQUENCE SETUP SPOT SETUP SEQUENCE – ON/OFF [sequences through selected cameras]. POPUP – ON/OFF [on screen popup on an alarm event]. CAMERA – Select cameras to include in sequence. INTERVAL – 1 ~ 256 seconds [Set the sequence interval time]. SEQUENCE SETUP PAGE DWELL TIME –...
  • Page 30: Record

    RECORD Use Recording Setup to configure the recording schedule and frame capture rate. In Schedule Setup, users can define the recording schedules: • Day • Night • Weekend SCHEDULE/TIME SETUP Frame Setup Select the recording schedule time (DAY, NIGHT, WEEKEND). Set the SIZE/Resolution (352 ×...
  • Page 31: Audio Setup

    Audio Setup Specify recording volume levels and audio settings according to preset schedules and live or search mode. Select ON/OFF for each schedule mode. Select ON/OFF for live/search mode. Set Audio VOLUME. Instant Recording Setup Configure the recording settings used when Instant Recording is activated.
  • Page 32: Quick Record Setup

    QUICK RECORD SETUP Quick Record Setup allows you to define global recording settings for an easy and custom recording schedule on the DVR. Global Resolution – 352 x240 / 704 × 240 / 704 × 480. Motion/Continuous – Motion / Continuous. Average Days to Record –...
  • Page 33: Sensor Setup

    Sensor Setup Sensor Setup: Use the arrow buttons to select Sensor 1 and press ENT to change to N/O (Normally Open) or N/C (Normally Closed). Repeat for all sensors. Select SAVE and press ENT to save settings and exit SENSOR SETUP. Relay Setup: Use the arrow buttons to select Relay 1 and press ENT to turn OFF and ON.
  • Page 34: Motion Detection Recording

    Motion Detection Recording To record data only when motion is detected: Press SETUP on the front of the DVR or remote control and log in. Select RECORD > MOTION/EVENT SETUP. Under MOTION set EVENT to ON. Select AREA+ and press ENT to set a motion area (global setting;...
  • Page 35: Network

    NETWORK NETWORK SETUP Configure network settings. DHCP Selected – System gets an IP address from DHCP server. Cleared – User must manually define IP address. Contact the network administrator for this information. HOST NAME – Name current network host. IP ADDRESS – Manually define IP address, Subnet Mask, Gateway and DNS Server.
  • Page 36: Serial Setup

    SERIAL SETUP It is necessary to define the type of external device connected to the serial ports on the rear of the DVR in order for it to function properly. SERIAL TYPE – Set External Controller or None. MODEL – If External Controller is enabled, select the model from the list.
  • Page 37: Email Setup

    EMAIL SETUP The DVR can send an email notification to up to six defined email addresses when an event occurs. SMTP / DVR SERVER – Select and set up the desired e-mail server. SEND EMAIL – Enable to send email notifications only within a specified range of time.
  • Page 38: Information

    INFORMATION SYSTEM LOG VIEW Displays system log information. STATUS VIEW Displays status screens for: RECORD EVENT NETWORK SENSOR/ALARM DISK VERSION VIEW Displays system and software version information for the DVR.
  • Page 39: Operation

    OPERATION INSTANT RECORDING To activate Instant Recording on the DVR: Press the button with the red dot on the front panel of the DVR or remote control. Select the OK button using the arrow buttons. Press ENT. The screen will display the “Instant Record” at the top. Press EXIT or the Instant Recording button again to disable Instant Recording.
  • Page 40: Search Methods

    SEARCH METHODS Note When DVD-RW is selected as the target media only GO TO FIRST, CALENDAR and QUICK SEARCH are available. Note Users can play a previously defined search by viewing the Search Log and selecting a predefined event search. Quick Search Select a specific date and time of recorded data to search.
  • Page 41: Calendar Search

    Because of the timing gap between the two fields, according to the standardized image rules, after image might occur to high speed moving images. The OpenEye DVR allows the user to remove this by selecting After Image.
  • Page 42: Search Popup Menu

    SEARCH POPUP MENU Use to access display options in Search Mode. Press ENTER to highlight a channel box. Use the arrow keys to select the desired channel. Press ENTER again to open the Popup Menu. TIME SELECTION – Change the Date/Time to search. LIVE CAM CHANGE –...
  • Page 43: Monitoring

    MONITORING SELECT CHANNEL • Use the number keys to select specific channels for full screen display (Example: Press 1 to display channel 1). • Press the LIVE button to change the display mode. Display switches in the following order when the LIVE button is pressed again.
  • Page 44: Backup

    Create a mirrored backup of recorded data on a connected USB external hard drive. Caution OpenEye recommends the use of hard drives only; the use of flash drives is not recommended for auto backup. Press BACKUP on the front panel or remote control and log in.
  • Page 45: Using The Backup Viewer

    USING THE BACKUP VIEWER Play recorded video on a PC using Backup Viewer, the proprietary media player included with every backup file. CONTROLLING BACKUP VIEWER Stop Back Play Forward Play Previous Frame Next Frame Speed Zoom Brightness Contrast 29081AD...
  • Page 46: Viewing Backed Up Video

    Firmware is released occasionally that may contain new features and/or updates. Download the latest firmware and extract the ZIP file contents to a CD, DVD or USB Device. Visit openeye.net or contact Tech Support for the latest firmware. The E-Series firmware can also be upgraded using the remote software. See the remote software section.
  • Page 47: Save Settings

    SAVE SETTINGS Use the System Configuration Setup Menu to export and import saved system profiles. EXPORT SETTINGS Press SETUP on the front of the DVR or remote control to log in. Select SYSTEM > CONFIGURATION. Select EXPORT and press ENT on the front of the DVR. Select TARGET to define the type of media (DVD-RW, USB).
  • Page 48: Ptz Camera Control

    PTZ CAMERA CONTROL SPEED SETUP – 1~8 [Set the speed that PTZ cameras move] PRESET SETUP – Move/Set [Create preset PTZ camera positions] PRESET TOUR – [Create a tour of preset PTZ camera positions] PATTERN SETUP – [Create a custom PTZ Pattern] PATTERN TOUR –...
  • Page 49: Ptz Compatibility List

    PTZ COMPATIBILITY LIST The OpenEye E-Series DVRs are compatible with the following PTZ camera protocols: OpenEye Optix 500 Inter-M(VRX-2101) OpenEye Optix 510 Inter-M(VSD-640) OpenEye Optix - Pelco D KalatelDome LG(LPT-A100L) 360 Vision AcutVista LG(LVC-A70x s) AlphaVision LG (Multix) American Dynamics...
  • Page 51: Remote Software

    Open the Remote Software; the Local Setup menu will open automatically. Click New Select OpenEye E480 as the Site Type. Enter a name for the system in the Site Name box. Enter the IP address of the DVR unit – found in NETWORK SETUP on the E-Series system.
  • Page 52: Access Remote E-Series Dvr

    ACCESS REMOTE E-SERIES DVR Open the Remote Software. Click on the icon of the server as defined previously. Enter the user name and password of an authorized remote user as defined in Network > Client Setup > User Account on the Embedded system. Note The User Name and Password are both case sensitive.
  • Page 53: Display Screen

    DISPLAY SCREEN The following diagram outlines the buttons and features used on the Display screen of the Remote Software. Current Date / Time Opens: Search Display • Setup Display • Connection Setup • PTZ Controller • Connection Status Screen Division Buttons Live Audio Site List Camera Buttons Live Video Site List...
  • Page 54: Camera View

    Camera View The Recording Status is displayed on the upper right corner of each channel display in the Video Display Area. Recording Status Camera No. and Name Recording Status Indicator The following are the different states for each camera: Recording Displayed when the camera is currently being recorded to the DVR.
  • Page 55: Screen Division Buttons

    Screen Division Buttons The Screen Division buttons allows you to view cameras in groups such as two by two, three by three and four by four. The button options are shown below. 1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division Menu.
  • Page 56: Setup Overview

    SETUP OVERVIEW Setup Screen Overview Ensure the tree is expanded on the left menu to display the Camera, Record and Sensor Setup options. Most of the setup options are the same in both the remote software and in the E480 system. Click Apply after changing any settings. Camera Setup Camera Setup The Camera Setup display allows the user to define camera names, power on and off cameras and define specific cameras as...
  • Page 57: Spot Setup

    SPOT Setup The SPOT Setup display allows the user to define the sequence display for individual Spot Monitors. This allows users to use different Spot Monitors to display only the video necessary for the person watching the Spot Monitor. Sequence – ON/OFF [sequences through selected cameras.] Interval –...
  • Page 58: Motion / Event Input

    Motion / Event Input Motion / Event Setup allows you to enable recording or relay response on Motion, Sensor Event, and Video Loss Motion Enable– ON/OFF [Enable Event Input] Sensitivity – 1~5 [Define Motion sensitivity level 1=least sensitive.] Area – Red=selected, White=clear. Click to select/clear boxes.[Create or clear the motion area on the camera.] Sensor Sensor –...
  • Page 59: System Setup

    PTZ Authorization – Enable PTZ control for specific channels. Firmware Upgrade The E- Series DVR can be remotely upgraded with the latest firmware found on www.openeye.net. Download the firmware file to your PC. On the Firmware Upgrade screen, click Browse to locate the file.
  • Page 60: Search Overview

    SEARCH OVERVIEW Current Date/Time Screen Division Buttons Play Controls Audio Channels Playback Date/Time Calendar Button Hour/Minute Control Bar Camera Select Buttons Note Audio Channel buttons are only viewable when one camera is selected. Play Controls Back Frame Moves video back one frame Stop Rewind Play...
  • Page 61: Performing A Basic Search

    Performing a Basic Search Select a date using the Calendar button in the Date Display. Select a time using the hour and minute control bars. Select one or more cameras. Click Play. Video can be played forwards, backwards, or frame-by-frame. Adjust the Brightness of an Image Select an image to adjust by double-clicking on the desired image.
  • Page 62: Save Clip

    Save Clip The DVR can export single images in the JPG file format, save video clips in the AVI format, or output to a VCR using the s-video port. The JPG and AVI file formats are extremely common with universal computer support making them ideal formats to use.
  • Page 63: Printing An Image

    Printing an Image Using the Search screen, locate an image to print and double-click the image Note Only one camera can be selected at a time for this function to work. Click the Print button. A Print Preview window appears. Depending on the printer being used, there may be several printing options available.
  • Page 64: Ptz Overview

    Since every PTZ camera is different, the functions of these options can vary slightly. Arrow Buttons The OpenEye DVR provides an easy way to access the cameras options. For explanations of what those options are please refer to the manual that came with the camera.
  • Page 65: Using The Graphical Ptz Controller

    Using the Graphical PTZ Controller Note Eight directions are available only for select protocols. Only four of the PTZ Control buttons work for all protocols (UP, DOWN, LEFT, RIGHT). Use the Arrow buttons to control the • direction of the PTZ camera To select a new camera, click the video •...
  • Page 66 NOTES:...
  • Page 67: Appendix

    APPENDIX DVR FAQ General What does Embedded Linux mean? Embedded Linux means that the operating system of the DVR has been imprinted into a memory chip in the DVR. This means that the system response time is faster, more stable, and that the core of the DVR is rarely affected by external factors, such as virus, hacking, and system failure due to hard drive abnormalities.
  • Page 68: Troubleshooting

    Network Does the E-Series DVR support dynamic IP? Yes. Enable DHCP in Network Setup Mail is not being sent out. Please check all the settings in the Network Mail Setup. Miscellaneous What types of cameras can be used? The Embedded DVR supports either NTSC or PAL analog cameras. Both standards may not be used simultaneously.
  • Page 69: Screen Icon Index

    SCREEN ICON INDEX RECORDING ICONS Recording icons appear in the up-right corner of each channel display. Motion Icon Motion Recording Sensor Icon Sensor (Alarm) Recording Continuous Continuous Recording Icon Recording Icon Recording This icon always appears in conjunction with the motion or continuous recording icons.
  • Page 70: Specifications (E480)

    SPECIFICATIONS (E480) Specification 16 Channel Inputs • 16 Channel Composite • CCTV Monitor (NTSC/PAL), • CRT(VGA) Monitor Video • S-Video (NTSC/PAL) Outputs • 16 CH Looping Composite • 3 Spot CCTV Monitor (NTSC/PAL) • NTSC : 480fps Display • PAL : 400fps Monitoring Screen split •...
  • Page 71 29081AD...
  • Page 72 © 2013 OpenEye All rights reserved. No part of this publication may be reproduced by any means without written permission from OpenEye. The information in this publication is believed to be accurate in all respects. However, OpenEye cannot assume responsibility for any consequences resulting from the use thereof.

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E seriesE480

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