OpenEye OE3-E48016 User Manual

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OE3-E48016
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Summary of Contents for OpenEye OE3-E48016

  • Page 1 H.264 Recorder User Manual E-Series OE3-E48016 OE3-E24008 OE3-E12004 www.openeye.net...
  • Page 3 The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without...
  • Page 4: Important Safeguards

    Object and Liquid Entry Points – Never insert foreign objects into the recorder, other than the media types approved by OpenEye, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.
  • Page 5: Notes On Handling

    When the unit exhibits a distinct change in performance - this indicates a need for service. 18. Servicing – Do not attempt to service this product unless instructed to by an OpenEye engineer. Opening or removing covers may expose the user to dangerous voltage or other hazards.
  • Page 6 NOTES ON MAINTENANCE This recorder is designed to last for long periods of time. To keep the recorder always operational we recommend regular inspection maintenance (cleaning parts or replacement). For details contact the nearest dealer. NOTES ON MOISTURE CONDENSATION Moisture condensation could damage the recorder. Read the following information carefully. Moisture condensation might occur under the following circumstances: ...
  • Page 7: Explanation Of Graphical Symbols

    EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of un-insulated "dangerous voltage" within the product enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 8: Standard Warranty

    OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days from the date of OpenEye shipment. The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express and implied, including without limitation the warranties of merchantability and fitness for a particular purpose.
  • Page 9: Table Of Contents

    Introduction ............................14 Product Description ......................14 Features .......................... 15 USB Flash Drive Approved List ..................15 PTZ Compatibility List ..................... 16 Quick Start Instructions ....................17 Logging In for the First Time ................... 17 Installation............................. 18 Front Panel Controls ....................... 18 Rear Panel Connectors....................
  • Page 10 Adding / Changing a User ................34 Configuration ......................35 Shutdown ......................... 35 Camera ........................... 35 Camera Setup ......................35 Color Setup (Adjust) ..................36 PTZ Setup ....................... 36 Spot / Sequence Setup .................... 37 Monitor Setup ......................38 Record ..........................39 Recording Setup ......................
  • Page 11 PTZ .......................... 62 PTZ Popup Menu ..................... 62 Create PTZ Preset Position ............... 62 Search ..........................63 Searching Recorded Data ..................63 Quick Search ......................63 Graphic Search ......................63 Quick Backup in Search Mode ................64 Express Search ....................... 64 Jump to First Saved Data ..................
  • Page 12 Enter / Exit Buttons ....................78 Function Buttons ...................... 79 Numeric Buttons and Channels ................79 Directional and Playback Control Buttons ..............80 DVR FAQ ........................81 General ........................81 Live Monitoring ......................81 Recording ........................ 81 Searching and Playing Video ................... 81 Backup ........................
  • Page 13 Notes 29716AG...
  • Page 14: Introduction

    The E-Series runs on an embedded Linux operating system which provides stability and protection from viruses. The OpenEye E-Series server comes ready for fast and seamless integration within your existing IT infrastructure. Designed around Linux Embedded, the E-Series server offers unparalleled stability, security, and ease of use in a 2U chassis.
  • Page 15: Features

    The OE3 E-Series includes the following features:  4/8/16 Composite Video Input Connectors  4/8/16 Looping Video Outputs  Compatible with Color (NTSC or PAL) and B&W Video Sources  Multiple Search Methods (Calendar, Event)  Records up to 480 NTSC Images Per Second ...
  • Page 16: Ptz Compatibility List

    The OE3 E-Series recorders support a wide selection of PTZ camera protocols: OpenEye 500 ORX-1000 OpenEye 510 Pelco-D OpenEye – Pelco D Pelco-P American Dynamics PTC-400C DynaColor RS-485 DIRECT D-Max SCC-641 ERNITech SCC-645A FastraxII SDM-100 Ganz-PT SJ-3728R1 Honeywell MAXPRO SK-P...
  • Page 17: Quick Start Instructions

    Turn on the recorder. See the Turning on the Recorder section for more details. Log in -- Use the number buttons to enter the password when prompted – The default password is <none> – Press ENTER. Complete System Setup to set up the date, time and system ID. See the System section for more details.
  • Page 18: Installation

    LED Lights  Power  HDD Instant Backup  Network DVD Drive Enter USB Port...
  • Page 19: Rear Panel Connectors

    The rear panel of the recorder contains virtually all of the connectors you will be using. The diagram below shows the location and description of each connector. 16 Channel Video In Ports PTZ Connection Video Out Cable Connection Sensor Input Relay Output Audio Input NTSC/PAL switch...
  • Page 20: Channel

    8 Channel PTZ Connection Video Out Ports Relay Output Audio Input Cable Sensor Input NTSC/PAL switch Connection Video In Ports RS-232 Input Power Input Audio Output Network Port USB Port Primary and Spot VGA Output Monitor Outputs 4 Channel Audio Input Cable Video Out Ports Connections PTZ Connection...
  • Page 21: Remote Control

    ID Select* Instant Backup PTZ Controls Log Off (Lock) Emergency Record Display Options *The ID Select button allows you to use one remote control for several recorders. 29716AG...
  • Page 22: Connection Guide

    Connecting the Monitor There are three available monitor outputs on the E-Series recorder.  Composite Monitor output for CCTV monitor – BNC (Marked MAIN)  Spot monitor output for CCTV monitor – BNC (Marked SPOT)  VGA output for VGA monitor – Mini-Sub D15 Video Inputs and Looping Outputs The E-Series comes with 4/8/16 BNC video inputs on the rear of its chassis.
  • Page 23: Connecting A Ptz Camera

    Connecting a PTZ Camera The RS485 connector can be used to control Pan / Tilt / Zoom (PTZ) cameras. See the PTZ camera manufacturer’s manual for configuring the RS485 connection. Connect RX-/TX- and RX+/TX+ of the control system to the TX-/RX- and TX+/RX+ (respectively) of the DVR.
  • Page 24: Turning On The Dvr

    Connect camera cables. Connect a network cable and a monitor cable. Connect the power cable to the recorder and wait until the main screen is displayed on the connected monitor; this process will take approximately two minutes. See the Connection Guide section for more details. Using the Front Panel to Turn On/Off the Recorder To start the recorder: ...
  • Page 25 Notes: 29716AG...
  • Page 26: Setup Menus

    Use the setup menus to configure all of the recorder settings, schedule recording, networking and shutdown. Press the SETUP key on the front of the recorder or remote control to enter the setup menus and log in. See the Logging In for the First Time section if entering setup for the first time. Use the ...
  • Page 27: Quick Setup

    The Quick Setup allows you to define global recording settings for an easy and custom recording schedule on the recorder. Global Resolution – 352x240 / 704240 / 704480. Record Mode – CONTINUOUS / MOTION / SENSOR / CONTINUOUS+MOTION / CONTINUOUS+SENSOR / MOTION+SENSOR Average Days to Record –...
  • Page 28: System

    System Setup To enter System Setup, press the SETUP key on the front of the recorder and press ENTER to select SYSTEM SETUP. Use the arrow buttons on the front panel of the recorder or the remote control to navigate the display. Select SAVE and press ENTER to update settings. Video Format - NTSC / PAL, Display only.
  • Page 29: Upgrade Firmware

    System Setup Continued Use DST – After completing the Time Zone setup, highlight USE DST and press ENTER to turn Daylight Saving Time ON / OFF. NTP Type – Highlight NTP (Network Time Protocol) and press ENTER to sync the recorder with the network time.
  • Page 30: Disk Setup

    Disk Setup Shows installed Hard Disk Drives and the status of other attached storage devices. To format a Hard Drive or USB device, use the arrow keys to select the appropriate device and press ENTER. Select FORMAT and press ENTER. Select YES to confirm and press ENTER.
  • Page 31: Overwrite

    Sets options for overwriting data when the Hard Disk Drive becomes full.  Enable HDD OVERWRITE to allow the recorder to write over previously recorded data, starting with the oldest date, when the HDD is full. If set to DISABLE the recorder will not record any new data once the HDD becomes full.
  • Page 32: Smart Check

    S.M.A.R.T. = Self Monitoring Analysis & Reporting Technology. Enable SMART Check to detect signs of HDD failure. Set ENABLE S.M.A.R.T. to ENABLE or DISABLE. Set a CHECK INTERVAL between 1 and 24 hours. Define a TEMP THRESHOLD and select Celsius or Fahrenheit. The recommended upper optimum operating temperature for the HDD is between 104F to 122F (40C to 50C).
  • Page 33: User Setup

    User Setup Use the User Setup to Add or Delete users. 29716AG...
  • Page 34: Adding / Changing A User

    To add a new user: Press MENU on the front panel or remote control. Click MENU on the Mouse-over menu and select SETUP. Select SYSTEM > USER SETUP. Click ADD/CHANGE. Enter a USER name. Enter a PASSWORD and CONFIRM for the new user. Select the FUNCTION and SETUP ACCESS options for the user.
  • Page 35: Configuration

    Configuration Import and Export current settings. See details in the Save Settings section. Shutdown Use Shutdown to safely shutdown the system. Select SYSTEM > SHUTDOWN. Select OK to confirm and press ENTER to safely shutdown the system. Turn the power off when shutdown is complete by unplugging the power adapter cord on the back of the recorder.
  • Page 36: Color Setup (Adjust)

    CAMERA – 1 ~ 16 [camera to apply color settings to] BRIGHTNESS – 0 ~ 20 CONTRAST – 0 ~ 20 COLOR – 0 ~ 20 DEFAULT – Apply default system color settings APPLY ALL – Apply current color settings to all cameras PTZ Setup CH –...
  • Page 37: Spot / Sequence Setup

    Spot / Sequence Setup Spot/Sequence Setup allows you to set the parameters for the SPOT OUT on the recorder and the local live view sequencing. SPOT – Configure the SPOT OUT connection. INTERVAL – 1 ~ 100 seconds [Set the sequence interval time]. POPUP –...
  • Page 38: Monitor Setup

    Monitor Setup TRANSPARENCY SETUP – 0 ~ 20 [Set the transparency of the setup windows]. VGA RESOLUTION – Set monitor resolution. FIT-IN VGA – Adjusts the display to display properly on a VGA monitor. When the FIT-IN VGA check box is cleared, the display is adjusted to display on a monitor connected to the MAIN BNC output.
  • Page 39: Record

    Recording Setup ON/OFF – Enable or disable recording on individual camera channels. SIZE – 352240 / 704240 / 704480. [Resolution] IPS – 1~30 [Recording Images Per Second] QUALITY – LOW / NORMAL / HIGH / HIGHEST INTENSIVE – ON/OFF [Intensive Recording on sensor or motion event] When a motion or sensor event occurs, INTENSIVE RECORDING automatically increases the recording rate to the maximum IPS that is available (based on your current recording configuration frame rate) up to 30 IPS per channel.
  • Page 40: Ip Camera

    The IP camera option in the E-Series recorder is a beta feature included for limited field tests by OpenEye. Implementation is not yet complete, and this function is not intended for use as a commercially supported feature.
  • Page 41: Schedule

    Set the recording schedule for each camera: Press MENU on the front panel or remote control. Click MENU on the Mouse-over menu and select SETUP. Select RECORD > SCHEDULE. Select a camera to create a recording schedule, or select ALL. Select the check box of the desired RECORD MODE.
  • Page 42 SENSOR Sensor-activated recording. Orange In sensor mode, the unit will record when a sensor is triggered - during DURATION time as set in RECORD > MOTION /EVENT CONFGURATION > ACTION. CONT+MOT Continuous and motion detection recording Sky Blue The unit records in CONTINUOUS mode but switches to MOTION when motion is detected in the motion area.
  • Page 43: Holiday Setup

    Add a recording schedule for a specific date in HOLIDAY SETUP. You can add up to 32 individual holiday recording schedules. To add a new HOLIDAY schdule: Press MENU on the front panel or remote control. Click MENU on the Mouse-over menu and select SETUP. Select RECORD >...
  • Page 44: Emergency Recording

    Configure the recording settings for Emergency Recording and Instant Backup to use when they are activated. Emergency Record: IPS – Set the images (frames) per second (recording rate per camera). QUALITY – Set the picture quality (affects file size). SIZE – Set the resolution of the video image. Instant Backup: Default Duration –...
  • Page 45: Using Instant Backup

    Using Instant Backup Use the Instant Backup feature to easily back up video to a pre-determined location. All users can quickly and easily create a backup of the most recent recorded video at the push of a button. Insert Media. Log into the recorder.
  • Page 46: Setting Up Motion Detection Recording

    To record data only when motion is detected: Press SETUP on the front of the recorder or remote control. Select RECORD > MOTION/EVENT SETUP and set MOTION to ON. Set the motion SENSITIVITY level. [1~10]. Select AREA and press ENTER to set a motion area (global setting; each channel can be configured individually).
  • Page 47: Sensor

    Sensor Setup Use the arrow buttons to select Sensor 1 and press ENTER to change to N/O (Normally Open) or N/C (Normally Closed). Repeat for all sensors. Select SAVE and press ENTER to save settings. Alarm Setup Use the arrow buttons to select Alarm1 and press ENTER to turn the SIGNAL to OFF or ON.
  • Page 48: Action

    CH –  Channels 1~8 /  Channels 9~16 Alarm – OFF / 1~4 [Associate an alarm relay with a channel]. Delay – 0~100 Seconds [Delay time before relay activates]. Duration – 0~100 Seconds [Time that the relay is active]. Preset –...
  • Page 49: Alarm Monitor

    Send event information to a remote client using the Alarm Monitor software. Select SEND TO ALARM MONITOR and press ENTER to select ON. Select the types of events to send to the Emergency Agent (MOTION, SENSOR, MOTION + SENSOR). Enter the IP ADDRESS of the remote client. Enter the PORT number.
  • Page 50: Network

    Network Setup Configure network settings. Network HOST NAME – Hostname for the recorder on the network. NETWORK TYPE – STATIC IP (User must manually define a static IP address. Contact your network administrator for this information.) DHCP (System gets IP address automatically from a DHCP server.) IP ADDRESS –...
  • Page 51: Serial Setup

    DDNS - DDNS (Dynamic Domain Name Service) is a service that allows a connection to an IP address using a hostname (URL) address instead of a numeric IP address. Most Internet Service Providers use Dynamic IP Addressing that frequently changes the public IP address of your internet connection;...
  • Page 52: E-Mail Setup

    E-mail Setup The recorder can send an e-mail notification to up to six defined e-mail addresses when an event happens. E-MAIL SERVER – DVR / SMTP [Configure the recorder to use selected e-mail server.] OPTION – Define the type of event that will trigger an e-mail notification. MOTION –...
  • Page 53: Reportstar

    ReportStar ReportStar is setup to send a Health Check report every day at 12AM. To configure a custom report time the SET UPDATE MODE can be changed from Auto to Manual. ReportStar will configure the Health Check report using the Day/Night images from 12AM and 12PM.
  • Page 54: Information

    System Log View Displays system log information. System Log View displays the recent activity of all users on the recorder. You can export and save the System Log to review user activity. Version View Displays system information and software version information for the recorder.
  • Page 55: Status View

    Status View Displays status screens for: Disk Record Audio 29716AG...
  • Page 56 Status View continued Sensor Network Event...
  • Page 57 Notes: 29716AG...
  • Page 58: Operation

    The LOG-IN window will display on the monitor until a user logs in with the correct ID and password. To prevent unauthorized changes to the system settings, the administrator should change the default administrator password and create a User account. Default Administrator Log In The default administrator account login is: USER: admin...
  • Page 59: Icons

    Icons In Live mode, icons or messages on the screen indicate the system mode or status. Right-upper corner on each CH. Right-bottom corner on full screen. Continuous Recording No HDD, Smart Alarm & HDD Failure Motion Detection Using Emergency Recording Recording Sensor Activated Using PTZ...
  • Page 60: Mouse-Over Menu

    Mouse-Over Menu Move the mouse to the bottom of the monitor in live mode. The mouse-over menu will instantly appear. Sequence – Click to start camera sequence. Emergency Recording – Click to start instant recording. In instant recording mode, the system records all channels at the recording rate configured on the Emergency Recording screen.
  • Page 61: Popup Menu

    Popup Menu Right-click the live screen to open the Popup Menu. HIDE LIVE VIEW – Hide the selected camera from Live view. RECORD CHANGE – Change the recording settings for that channel including PPS, quality, resolution and event response. PAGE SEQUENCE – The SEQ icon is shown on the bottom right of the screen and displayed channels will be sequentially changed.
  • Page 62: Ptz

    To enter PTZ mode:  Right-click the Live screen and select PTZ on the pop-up menu, or  Click the PTZ icon on the TOOL menu on the bottom of the main screen. Drag the mouse up/down or left/right to move pan/tilt position of the camera. As you move the mouse away from the center of the screen, the camera movement speed increases.
  • Page 63: Search

    Searching Recorded Data Search recorded video on the recorder to find a specific time or event. Press the SEARCH key on the front of the recorder or the remote control to enter Search Mode. Select TARGET media (HDD, DVD-RW, USB). Select the desired search method.
  • Page 64: Quick Backup In Search Mode

    Quick Backup in Search Mode You can easily archive video while watching a video playback. In the search mode: Press the BACKUP on the front panel to set the Start time. You will see S [Date/Time of clip] in right bottom of the playback monitor. Continue video playback until you reach the end of the desired clip.
  • Page 65: Daylight Saving Search

    Daylight Saving Search Daylight Saving Search is used to find recorded data after switching the time at the end of Daylight Saving Period. The System will record data with the same time stamp for two hours when they are repeated. If any overlapped time data exists the system will display the times on this page.
  • Page 66: Backup (Export)

    Manual Export Back up recorded data on a CD-RW, DVD-RW or connected USB device. Using this export method, video data is saved in a proprietary format and must be viewed using the Export Viewer software. To configure a data backup: Press BACKUP on the front panel or remote control.
  • Page 67: Auto Usb Export

    Auto USB Export Create a mirrored backup of recorded data on a connected USB external hard drive. OpenEye recommends the use of hard drives only; the use of flash drives is not recommended for auto backup. Press BACKUP on the front panel or remote control and log in.
  • Page 68: Using The Backup Player

    Play recorded video on a PC using Backup Player, the proprietary media player included with every backup file. Controlling Backup Player Next Frame Previous Frame Forward Play Back Play Pause...
  • Page 69: Setup And Save Functions

    Setup and Save Functions These function buttons allow you to configure the Backup Player and save a JPEG image or AVI video. OPEN – Allows you to choose which data to open. When selecting data that is saved to your local hard drive, the video must be in a directory named DATA. Navigate to the folder above the DATA directory and click OK to see the available playback options.
  • Page 70: Screen Division Buttons

    Multi-Camera View, select a different Screen Division button. Obtain the latest software release and save the file to a CD, DVD or USB Device. Please check the product web site at www.openeye.net or contact Technical Support for the latest software. See back cover for contact information.
  • Page 71: Save Settings

    Use the System Setup menu to export and import saved or factory default system settings. Save Settings Press the SETUP key on the front of the recorder or remote control to log in. Select SYSTEM > SETUP. Select an empty PROFILE and define a name for the settings configuration. To save settings to a USB device, select EXPORT.
  • Page 72: Remote Software

    RADIUS is Video Management Software from OpenEye that allows you to access your recorder from any PC or laptop with a network connection. Use RADIUS to monitor live video, search recorded video, control PTZ cameras, export video, and even search live video as it happens.
  • Page 73: Web Viewer Overview

    Control Outputs Status of Alarm Sensors Camera Display Buttons Search Open the Search screen. PAN/TILT Open the PTZ controller. Export Image Save JPG file of selected image. Print Print selected image on connected printer. Connect Connect to an OpenEye recorder. 29716AG...
  • Page 74: Connecting To A Recorder Using Web Viewer

    Connecting to a Recorder Using Web Viewer Open Microsoft Internet Explorer. Enter the IP address of the recorder into the Address bar. When attempting this for the first time you will be asked to accept an Active X installation. Click Yes. If you receive a message saying Internet Explorer security settings do not allow you to download Active X components then you will need to adjust the browser security settings.
  • Page 75: Performing A Basic Search

    Click the Calendar icon to open the calendar and select a date. Select a time using the hour and minute control bars. Select one or more cameras. Click Play. (Video can be played forwards, backwards, or frame-by-frame.) The Status Search option displays a timeline in graph format. Scroll through multiple cameras and easily locate hours with recorded video.
  • Page 76: Print

    The message “NO DEFAULT PRINTERS INSTALLED” will display if no printer is installed. Using the OpenEye Web Viewer, you can export single images in the Image file formats and save video clips in an .AVI format. Both .JPG and .AVI file formats are the most commonly used graphical formats today.
  • Page 77: Digital Verifier Overview

    This program can be installed on any Windows XP, Windows Vista or Windows 7 computer. Using the Digital Verifier Open the Digital Verification program by selecting Start > Programs > OpenEye > Digital Verifier > Digital Signature Verifier. Click the Browse button to load the JPG image.
  • Page 78: Appendix

    LED Status Indicators Power Illuminates when power is supplied to the DVR. Flashes when the hard drive is being accessed. Network Illuminates when the DVR is connected to a network. Enter / Exit Buttons Enter Input data, make selections, and open pop-up menus. Exit Return to the previous mode or menu, without saving.
  • Page 79: Function Buttons

    Function Buttons Instant Backup Back up the most recent video instantly. Search Open the search menu. Backup In live mode, press to open the backup menu. For Quick Backup in the search mode,  Press once, to set the start time. ...
  • Page 80: Directional And Playback Control Buttons

    Directional and Playback Control Buttons Adjust zoom, focus, and iris on a PTZ channel. Search Start reverse playback of recordings. Press successively to change the fast reverse speed. Adjust zoom, focus, and iris on a PTZ channel. Search Start playback of recordings. Press successively to change the fast forward speed.
  • Page 81: Dvr Faq

    General What does Embedded Linux mean? Embedded Linux means that the operating system of the recorder has been imprinted into the CPU (Central Processing Unit). This means that the system response time is faster, more stable, and that the core of the recorder is protected against external factors, such as virus.
  • Page 82: Backup

    Backup Is it possible to back up to DVD media? Yes, you have a DVD-RW drive installed in your DVR. Can I back up to a USB memory stick? Yes, for more information on this topic view the Backup section of this manual. Network Does it support dynamic IP? Yes.
  • Page 83: Specifications Oe3 E-Series Rev A (H.264)

     4/8/16 Channel Composite Inputs  CCTV Monitor (NTSC/PAL)  (VGA) Monitor Video Outputs  16 CH Looping Composite  CCTV Spot Monitor (NTSC/PAL)  NTSC : 240 fps Display  PAL : 200 fps Monitoring  1/4/9/16/PIP Screen split ...
  • Page 84: Specifications Oe3 E-Series Rev B (H.264)

     4/8/16 Channel Composite Inputs  CCTV Monitor (NTSC/PAL)  (VGA) Monitor Video Outputs  16 CH Looping Composite  CCTV Spot Monitor (NTSC/PAL)  NTSC : 480 fps Display  PAL : 400 fps Monitoring Screen split  1/4/9/16/PIP ...
  • Page 85 © 2014 OpenEye All rights reserved. No part of this publication may be reproduced by any means without written permission from OpenEye. The information in this publication is believed to be accurate in all respects. However, OpenEye cannot assume responsibility for any consequences resulting from the use thereof.

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