Matrox Digidesktop Installation Manual And User's Manual page 47

Possible cause 2 Faulty hardware installation
Solution 1 Check card installation in computer
Solution 2 Check card connections
Possible cause 3 Driver may not be running
Solution Check version of NT
No display available
Possible cause 1 Monitors not connected before starting
Solution Restart system
Possible cause 2 Bad connections
Solution Check connections
Synchronization problems
Possible cause Two video sources on the same screen but not synced
Solution Use same sync source
be installed properly.
must be properly installed. See appropriate sections of this manual for
more details.
firmly attached and properly connected.
not be running. To verify this, run
service . If all necessary software drivers are loaded and running,
DigiCtrl
DigiCtrl should have the indication
one or more drivers are not running.
version 4.0 with at least Service Pack 3 installed. Service Pack 4 is
recommended.
work properly, you must have connected them before starting up your
system.
simply restart your system.
necessary.
video sources that aren't genlocked together will cause problems if you
attempt to play both on the same screen.
to the same sync.
Your DigiDesktop hardware may not
Make sure that all connectors are
The DigiDesktop software drivers may
Control Panel | Services
Started
Make sure you're running Windows NT
If you connected your monitors after startup,
Your cables or connectors may be faulty.
Check your cables and connectors. Replace if
Make sure that both sources are genlocked
Problems, possible causes, and solutions
Your DigiDesktop card
. Check the
in its column. If not,
Status
For your monitors to
37
Two