Problems, Possible Causes, And Solutions; Up-To-Date Information; Multiple Solutions - Matrox Digidesktop Installation Manual And User's Manual

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Problems, possible causes, and solutions

The card does not fit
Possible cause Unused slot
Random or erratic system operating behavior
Possible cause 1 Inadequate ventilation
Solution 1 Provide ventilation
Solution 2 Operate in safe area
Chapter 6, Troubleshooting

Up-to-date information

The following pages contain information about the most common
problems solved by our DigiSuite Customer Support department. These
solutions are also available on our Web site at
the Customer Support section. As new information becomes available,
we'll constantly add it first there so it's always a good idea to check the site
often.

Multiple solutions

Some of the problems identified here may have more than one possible
cause, and there are frequently several possible solutions.
In this chapter, references to shutting off and/or restarting your
Note
system mean to actually use the physical On/Off switch. Simple software
restart (from
Start | Shut Down
not sufficient.
Never open your computer system with its power turned on!
Warning
previously unused slot, there may be considerable resistance as the card
slides into the slot. This is normal.
Solution Install carefully
the PCI slot and push it in firmly but gently until it is correctly seated.
generate a lot of heat. It's therefore vitally important to provide adequate
ventilation.
ventilated with no obstructions blocking any openings, especially at
the rear of the unit.
equipped computer system in areas where the temperature is above
86°F (30°C). Do not operate it in areas with an ambient temperature
above 104°F (40°C).
) or logging off the system and back on are
If you're installing your DigiDesktop card in a new or
Make sure that the card is perfectly aligned with
The components on your DigiDesktop
Make sure your computer system is well
Avoid operating your DigiDesktop-
www.matrox.com/video in