Matrox Millennium G450 DVI User Manual

Matrox Millennium G450 DVI User Manual

Matrox electronic systems matrox millennium user guide

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Matrox Millennium G450
• G450 LE • G450 LX • G450 PCI • G450 DVI • G450 SH

User Guide

10711-301-0210
2002.01.14

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Summary of Contents for Matrox Millennium G450 DVI

  • Page 1: User Guide

    Matrox Millennium G450 • G450 LE • G450 LX • G450 PCI • G450 DVI • G450 SH User Guide 10711-301-0210 2002.01.14...
  • Page 2: Hardware Installation

    Hardware installation This section describes how to install your Matrox card. For information specific to your computer, like how to remove its cover, see your system manual. WARNING: To avoid personal injury, turn off your computer, unplug it, and then wait for it to cool before you touch any of its internal parts.
  • Page 3 Choose an expansion slot Most computers have different types of expansion slots. Choose an AGP or PCI slot, depending on the type of Matrox card you have. Your system manual should identify the location of each type of expansion slot in your computer.
  • Page 4: Connection Setup

    Connection setup For the purpose of determining your connection setup, there are 4 types of graphics cards: HD-15/HD-15 – two HD-15 (blue) connectors HD-15 only – only an HD-15 (blue) connector DVI/HD-15 – a DVI (white) and an HD-15 (blue) connector DVI only –...
  • Page 5 Note: Cards with a single HD-15 connector can only support one analog monitor at a time. With these cards, DualHead features If your graphics card has a DVI connector and an HD-15 connector If your Matrox card has a DVI and an HD-15 connector, you can connect up to two monitors directly to your card.
  • Page 6 To use a dual-monitor cable to connect one or two analog monitors, connect it to your card and to your analog monitor cables. If you’re connecting only one monitor, use the main connector (labeled monitor cable. Note: To connect a digital monitor (a monitor that uses digital input, usually a flat panel monitor) to your Matrox product, your monitor must have a DVI connector.
  • Page 7 Determining your main and secondary display Your Matrox hardware has a main display and a secondary display – the main display is more capable than the secondary display. Which connector the software uses for your main display depends on your connection setup. If your Matrox card has two HD-15 connectors or if you’re connecting your monitors using a dual-monitor cable, the connectors are numbered.
  • Page 8: Software Installation

    Software installation This section describes how to install Matrox software for Windows 98/Me/2000 /XP or NT 4.0. (For other operating systems, see the Readme file in the root folder of the Matrox installation CD-ROM.) Windows 2000/XP or NT 4.0 – You may need administrator rights to install certain software.
  • Page 9: Display Setup

    Display setup Windows 98/Me/2000/XP or NT 4.0 – Your Matrox display driver includes Matrox PowerDesk software. This software helps you get the most out of your Matrox graphics card. This section has important information on how to configure your display settings using Matrox PowerDesk software. Accessing PowerDesk property sheets Many display controls are on Matrox PowerDesk property sheets.
  • Page 10: Dualhead Multi-Display Setup

    If your Matrox graphics card has a second monitor connector, you can enable a second display (for example, a computer monitor or a TV) as part of your Windows desktop. This is the Matrox DualHead Multi-Display feature. To use this feature: Windows 98/Me/2000/XP –...
  • Page 11 Select the DualHead Multi-Display Click Access the Matrox PowerDesk property sheets”, page Click Multi-Display Desktop Move the Desktop area accept your changes. Note: In multi-display mode under Windows NT 4.0, the same display resolution and color palette is used for each display. Other DualHead features If your Matrox graphics card has a second monitor connector, you can also use these features: Windows 98/Me/2000/XP or NT 4.0 –...
  • Page 12: More Powerdesk Information

    More PowerDesk information For more information on Matrox PowerDesk: Windows 98/Me/2000/XP or NT 4.0 – For context-sensitive help where available, click the “ the item you want help on. Right-click a help topic for a pop-up menu that lets you print or copy it.
  • Page 13: Troubleshooting

    Troubleshooting Basic procedures This section explains basic procedures that are referred to by some troubleshooting items in this guide. Restarting in safe mode What follows is information on how to restart your computer in safe mode (or VGA mode). If your primary display is usable: Windows 98/Me/2000/XP or NT 4.0 –...
  • Page 14: Main Troubleshooting

    From the startup menu, choose Windows “ Main troubleshooting This section addresses possible problems that could prevent you from using your computer. Problem Computer doesn’t display information or boot after Matrox card is installed Cause Your Matrox card may not be properly installed. Solution Make sure your Matrox card is properly installed.
  • Page 15 Note: Make sure your computer uses the other graphics card to control your primary display. The graphics card that controls your primary display is the one that first displays information when you restart your computer. (A DualHead-supporting graphics card may display this startup information on both of its displays at the same time.) Your computer BIOS (Basic Input/Output System) and the slot type (ISA, PCI, or AGP –...
  • Page 16 Solution Make sure the connection to the back of the monitor is firmly in place. If your monitor uses BNC input, make sure the Red ( ), Green ( Horizontal Sync ( wire), and Vertical Sync ( wire) connections are firmly in place and plugged into the correct input.
  • Page 17 Make sure the correct monitor is selected in Windows Make sure you’re not using inappropriate monitor setting customizations: Access the PowerDesk Monitor Settings page 9), then click Restore your original display settings (see steps Note: In multi-display mode own monitor settings (refresh rates). Windows NT 4.0 –...
  • Page 18 " Windows 2000 – Click (double-click) Windows XP – Click " Graphics Software (remove only) " Windows NT 4.0 – Click (double-click) Add/Remove After removing Matrox software, install the latest display driver for your Matrox graphics card. You may also need to reinstall other Matrox software. Note: Windows 2000/XP –...
  • Page 19: More Information

    More information We provide additional documentation in help files, Readme files, and Adobe Acrobat PDF (Portable Document Format) files. To view or print PDF files, use the install from the Matrox installation CD-ROM. This guide is available on the CD-ROM as a PDF file (Doc\English\Guide\Guide_en.pdf).
  • Page 20: Turn Off Computer

    TV output If your Matrox graphics card has a second monitor connector, you can use the TV output adapter to connect a TV or video recorder to view or record the secondary display of your Matrox graphics card. If a TV output adapter wasn’t included with your Matrox product, you can purchase it separately (see http://shopmatrox.com).
  • Page 21: Connect Video Output

    Connect video output To connect to a TV or a video recorder, you’ll need a composite video (RCA) or S-video cable. If your video device (a TV or a video recorder) didn’t come with one of these cables, these types of cable are available at most electronics stores.
  • Page 22: Connect Audio Output

    Connect audio output Typically, the sound output from a computer comes from speakers connected to your sound card. If you prefer, you can hear or record the sound output from your computer using the same TV or video recorder you connect to your graphics card. To do this, you need an audio cable with a stereo jack on one end and two RCA connectors on the other end.
  • Page 23: Software Setup

    TV or video recorder. (To connect video devices to your computer, page 20.) TV settings have lower resolutions and refresh rates than typical computer monitor settings. Lower refresh rates may result in more noticeable flicker. Note: Two TV standards are supported for TV output.
  • Page 24: Extra Troubleshooting

    Extra troubleshooting Graphics The following troubleshooting items address problems related to graphics cards. Problem Can’t use Windows, Windows reports a configuration error, and/or can’t install or uninstall Matrox display driver Note: Windows 2000/XP or NT 4.0 – You may need administrator rights to install certain software.
  • Page 25 In the following folders, remove all files or folders related to “PowerDesk” (pd*.*), “Matrox” or “MGA”. (For more information on some files, right-click on them in Windows Explorer, then click installations and may be different on your computer.) " C:\Windows\Start Menu\Programs\StartUp "...
  • Page 26 Problem Monitor settings aren’t automatically detected WARNING: If incorrect software monitor settings are used, your display may become unusable and some monitors can be permanently damaged. For more information, see your monitor manual. Note: To check if your monitor settings are properly selected: Windows 98/Me/2000/XP –...
  • Page 27 Cause You may be using BNC connectors with a Plug-and-Play monitor. The Plug-and-Play feature of a monitor can’t be used with BNC connectors. Solution If there’s an HD-15 connector at the back of your monitor, use this connector instead of the BNC connectors.
  • Page 28 Problem Setup program reports an IRQ problem (3D and video programs don’t work) Cause Your computer or program may not work well with bus mastering. Solution Disable bus mastering: (If you want to continue using bus mastering, see the other solutions.) Windows 98/Me/2000/XP –...
  • Page 29 Solution Change settings in your computer BIOS setup utility. If your computer has the options of enabling Plug-and-Play detection, or assigning an IRQ to a VGA adapter, make sure they’re enabled. If your computer doesn’t have these options, you may be able to manually assign an IRQ to your graphics card using the BIOS setup utility. For more information on the BIOS setup utility of your computer, see your system manual or contact your system manufacturer.
  • Page 30 Look at the Solution If DirectX 7.0 or later isn’t installed, install it. Run the setup program from the DirectX folder of the Matrox installation CD-ROM. Problem After restarting computer, Windows 98/Me warns that the graphics card isn’t configured correctly Cause You may have a conflict because of previously installed display drivers.
  • Page 31 Solution If you’re having problems with a program that can be moved on your Windows desktop, run this program on your primary display. Make sure the program window doesn’t overlap any other display. If the program doesn’t work with the graphics card controlling your primary display, or you want your main graphics card to control your primary display, see the other solutions.
  • Page 32 Click the plus sign to the left of the For each display adapter, except for the one controlling your primary display: Windows 98/Me – Double-click the name of a display adapter to open a properties dialog box. Enable the Disable in this hardware profile box, then click Windows 2000/XP –...
  • Page 33 Solution Install the latest unified display driver for your Matrox graphics cards. (A unified display driver supports more than one model of graphics card.) This driver is available on the Matrox Web site (www.matrox.com/mga). Make sure that the display driver supports all Matrox products in your computer.
  • Page 34 Select a display and move it according to the physical position of the monitor it’s associated with. Note: In multi-display mode for Windows 2000/XP and Windows NT 4.0, you may have limited control over the arrangement of your displays. For more information, see Matrox PowerDesk documentation.
  • Page 35 Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Web site (www.matrox.com/mga) Note: If your Matrox product was provided by the manufacturer of your computer, check the Web site of that manufacturer for the latest display driver. A display driver provided by the manufacturer of your computer is more likely to be tested with your computer model.
  • Page 36 Cause If you’re using multi-display mode, the program window or dialog box may be in a display or on a monitor that’s unusable. Solution Make sure all the displays and monitors you want to use are usable. For more information, see other troubleshooting items in this guide.
  • Page 37 Solution Windows 98/Me/2000/XP – Use the the program window or dialog box. Simply press the keyboard shortcut assigned to this feature. To assign a keyboard shortcut to this feature: Right-click the Matrox QuickDesk icon ( Keys Create a keyboard shortcut for the Solution Windows 2000/XP or NT 4.0 –...
  • Page 38 Video The following troubleshooting items address problems related to video files. Problem Video file playback is jerky (skipping frames) Note: Jerky video file playback may be the result of slow playback or recording. Slow recording causes frames to be dropped (frames aren’t recorded). If jerky video is caused by frames that were dropped during recording, the problem can only be fixed by recapturing the video under better conditions.
  • Page 39 Windows XP – Click Hardware Double-click the name of the appropriate controller. Change each Transfer Mode Click to accept the changes. Windows NT 4.0 – Install a DMA driver. For most computers, a DMA driver is available for Windows NT 4.0 (for example, the “PIIX Bus Master IDE” driver supports many computers).
  • Page 40 Problem Can’t view video Cause Your display settings may be too high. Solution Try lowering your display settings (resolution, color palette, and/or refresh rate). For information on changing display settings, Cause Under certain conditions, certain video may not be viewable with your secondary display. Solution Try using your main display instead.
  • Page 41 The following troubleshooting items address problems related to DVD. (For general video-related troubleshooting items, see “Video”, page Problem DVD video playback is jerky (skipping frames) Cause Your DVD drive may be too slow. Solution If your DVD drive supports DMA transfers, enable this feature Problem Can’t play certain DVD videos Cause...
  • Page 42 Windows in “safe mode”). Older programs may use these display modes. While one of these display modes is in use, your TV displays nothing (black). Solution View the program you’re using with your computer monitor instead of your TV. Problem Computer text is hard to read with a TV Cause The resolution of a TV is lower than a typical computer display.
  • Page 43 Under Font size Click to close the dialog box and apply changes. Problem Poor TV or video recorder image quality Cause Your software TV settings may need adjusting. Solution See “Software setup”, page Cause There may be too many video devices between your video source and destination, or one or more of the video devices may be degrading the quality of the video signal.
  • Page 44 Click DVDMax Options Select Preserve aspect ratio Select the aspect ratio of your TV (4:3 or 16:9 – most TVs are 4:3). Select Detect based on video window size Click For more information, see context-sensitive help. Sound The following troubleshooting items address problems related to sound cards. Problem Sound doesn’t record, video files play back with no sound, or sound output is distorted or too loud...
  • Page 45 Windows XP – Click Start Audio Devices Enable the “ Click Double-click the speaker icon on the taskbar. Click Options Click the Recording For the Line In levels are okay (if you’re not sure, try half level), and the appropriate check box is enabled.
  • Page 46: Display Information

    Display information Notes Your Matrox graphics card is 100% VGA compatible and supports all VESA standards: VBE 2.0 (Super VGA modes), DPMS (energy saving), and DDC-2B (Plug-and-Play monitor). Matrox graphics cards that can support a secondary display have the Matrox DualHead feature.
  • Page 47 G450-based PCI graphics cards are recommended for computers with Intel chipsets. With non-Intel chipsets, features and performance may be limited. Specifically, the bus mastering feature may not be supported and, as a result, the DualHead DVDMax feature may not be supported and OpenGL acceleration may not be available. Maximum display resolution Aspect ratio 4:3/5:4...
  • Page 48: Supported Vesa Modes

    Maximum horizontal refresh rate (kHz) Display Aspect Ratio resolution 640 × 480 800 × 600 1024 × 768 1152 × 864 4:3/5:4 1280 × 1024 (traditional) 1600 × 1200 1800 × 1440 1920 × 1440 2048 × 1536 856 × 480 1280 ×...
  • Page 49: Hardware Information

    Hardware information Features Millennium G450 / G450 LX Matrox G450 Graphics chip (256-bit DualBus) anisotropic filtering, bilinear filtering, trilinear filtering, alpha blending, anti-aliased vectors, 3D features vertex fogging, table fogging, specular highlighting, 16-bit Z-buffering, 32-bit Z-buffering, single buffering, double buffering, triple buffering, texture mapping, MIP mapping, Gouraud shading Main RAMDAC 360 MHz Secondary RAMDAC...
  • Page 50: Digital Monitor Information

    Digital monitor information TMDS (Transition Minimized Differential Signaling) encoding based on the Silicon Image PanelLink standard DDWG (Digital Display Working Group) compliant DVI connector EDID (Extended Display Identification Data) 1.2, 1.3 (without the extended data block), and 2.0 support Maximum card dimensions for ATX cards 5.90 in.
  • Page 51 Maximum card dimensions for low-profile cards 6.6 in. / 16.77 cm Pinouts for analog (HD-15) connector Signal Analog red output Analog green output Analog blue output Not connected Ground Signal Ground Ground Ground +5 V (DDC) Ground Matrox Graphics Card – User Guide 2.54 in.
  • Page 52 Pin usage for an analog (HD-15) connector with Matrox TV output adapter (see “TV output”, page Signal Composite video Y (S-video) C (S-video) Not connected Ground Pin usage for a digital (DVI-I) connector Signal TMDS data 2– TMDS data 2+ TMDS data 2/4 shield TMDS data 4–...
  • Page 53 Pin usage with an analog dual-monitor cable (DVI-I to HD-15) (Certain models only) Signal TMDS data 2– TMDS data 2+ TMDS data 2/4 shield Analog red (2) Analog horizontal sync (2) DDC clock (1) DDC data (1) Analog vertical sync (1) Analog red (1) Analog green (1) Signal...
  • Page 54: Customer Support

    Customer support Matrox Web and FTP sites Matrox is on the Internet with a World Wide Web (WWW) and File Transfer Protocol (FTP) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material.
  • Page 55: Information We Need

    " Write a letter to Graphics Customer Support at our Corporate Headquarters. The address is: Matrox Graphics Inc., 1055 St. Regis Blvd., Dorval, QC, Canada, H9P 2T4. Information we need Please give a complete description of the problem, and include: Matrox card serial number, model number, revision number, BIOS number, driver type and version, and memory address at which the Matrox card is installed.
  • Page 56: Where To Get Information

    Where to get information For display information: Windows 98/Me/2000/XP or NT 4.0 – Access the “Accessing PowerDesk property sheets”, page For system information: Windows 98/Me/2000 – Right-click the background, then click Windows 98/Me/2000 – Click System Information Windows NT 4.0 – Click Diagnostics Windows XP –...
  • Page 57 Warranty A. Limited Warranty Statement 1. Matrox Graphics Inc. (“Matrox”) warrants to the end-user customer, who provides adequate proof of purchase that Matrox hardware products purchased from Matrox authorized dealers will be free from defects in materials and workmanship for a period of three (3) years from the date of purchase. This warranty applies only to the original end- user purchaser and is non-transferable.
  • Page 58 C. Limitations of Liability 1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THE LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL MATROX BE LIABLE FOR: a. any direct, indirect, special, incidental, consequential, foreseeable or unforeseeable, or punitive damages, whether based on contract, tort, delict or any other legal theory and whether advised of the possibility of such damages; and/or b.
  • Page 59: Software License Agreement

    Software license agreement Single User Products This Matrox software (the “Software”) is copyrighted by Matrox Graphics Inc. All rights are reserved. The purchaser is granted a license to use the software only, subject to the following restrictions and limitations. 1. The license is for the original purchaser only, and is not transferable without written permission of Matrox. 2.
  • Page 60 Index address, Matrox Adobe Acrobat analog monitor BIOS BNC monitor connection bus mastering CD-ROM, Matrox composite video connectors – – customer support digital monitor DirectX display modes primary – setup – display information DualHead dual-monitor cable expansion slots Matrox Graphics Card – User Guide FTP, Matrox hardware acceleration...
  • Page 61 Thank you for choosing Matrox Please register online (www.matrox.com/mga/registration/home.cfm) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
  • Page 62 FCC Compliance Statement Remark for the Matrox hardware products supported by this guide and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 63 EUROPE (English) European user ’s information – Declaration of Conformity Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 89/336/EEC for a Class B digital device. They have been tested and found to comply with EN55022/CISPR22 and EN55024/CISPR24.
  • Page 64 FRANCE Avertissement sur l’épilepsie À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sont susceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières clignotantes ou d’éléments fréquents dans notre environnement quotidien.
  • Page 65 Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas Matrox Electronic Systems Ltd. / Matrox Graphics Inc..DualHead Adobe Systems Inc..Acrobat Apple Computer, Inc...
  • Page 66 (English) Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable. However, no responsibility is assumed by Matrox Graphics Inc.
  • Page 67 Assistenza tecnica: 02-5253099 Posta elettronica: supporto.3g@treg.it Sito Web: www.matrox.com/mga/italiano/ Deutschland Matrox Electronic Systems GmbH Inselkammerstaße 8 D-82008 Unterhaching bei München, Deutschland Tel: 089 614 474-0 Fax: 089 614 9743 BBS: 089 614 00 91 BBS (ISDN): 089 614 474-91 Vertriebs Infoline: 089 614 474-44 Technische Unterstützung: 089 621 70 333...

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