Matrox G450 MMS User Manual
  1. Manuals
  2. Brands
  3. Matrox Manuals
  4. Video Card
  5. G450 MMS
  6. User manual

Matrox G450 MMS User Manual

Multi-monitor series
Hide thumbs Also See for G450 MMS:
Table of Contents

Advertisement

Quick Links

Download this manual
Matrox G450 MMS
User Guide
10807-301-0210
2003.05.07

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the G450 MMS and is the answer not in the manual?

Questions and answers

Related Manuals for Matrox G450 MMS

Summary of Contents for Matrox G450 MMS

  • Page 1 Matrox G450 MMS User Guide 10807-301-0210 2003.05.07...

  • Page 2: Hardware Supplied

    Overview Thank you for purchasing a G450 MMS (Multi-Monitor Series) graphics card. Your Matrox MMS card is a high-performance graphics card that plugs into an expansion slot inside your personal computer. With this card, you can use 2 or 4 computer monitors or TVs at a time.

  • Page 3: Hardware Installation

    * With multi-display mode, you may be able to use your existing graphics card. For Windows 2000/XP, see Windows 2000/XP online help under “Multiple Display Support”. For Windows NT 4.0, only Matrox graphics card models supported by the Matrox display driver can be used.
  • Page 4 Position your Matrox card over the expansion slot you’ve chosen. Push the card in firmly and evenly until it’s fully seated in the slot. Replace the screw to secure the bracket of your Matrox card to the computer frame. Matrox G450 MMS – User Guide...

  • Page 5: Connection Setup

    This section describes how to connect computer monitors to your Matrox product. Note: Windows 200/XP – If you want to use TV output with your Matrox product, you first need to connect at least one (1) computer monitor to be able to install the display driver.
  • Page 6 (analog/digital) you’re using one of these monitors with your Matrox product, make sure it’s configured to use the correct type of input. For more information, see your monitor documentation. Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Software installation”, page...

  • Page 7: Software Installation

    If Matrox display drivers haven’t been previously installed, Windows reports finding a PCI adapter. Windows prompts you to install a display driver. Follow the on-screen instructions. (The Matrox Windows 2000/XP display driver is in the Win2k folder.)

  • Page 8: Display Setup

    Windows 2000/XP or NT 4.0 – Your Matrox display driver includes Matrox PowerDesk software. This software helps you get the most out of your Matrox graphics card. This section has important information on how to configure your display settings using Matrox PowerDesk software.
  • Page 9 If you have a Plug-and-Play monitor: Make sure the button is Plug-and-Play (DDC) monitor selected. If so, the Matrox display driver automatically uses correct settings for your monitor. If not, click this button, then click Apply If you don’t have a Plug-and-Play monitor: See if the button is selected.

  • Page 10: Multi-Display Setup

    Use up to 16 displays at a time by combining or copying displays. To do this, you need more than one supported Matrox graphics card installed in your computer. (Without this software, the maximum number of displays you can use at a time with Windows 2000/XP is 10.)
  • Page 11 For more information on specific controls, see context-sensitive help. Note: You can position each Windows display through the Windows controls. To access these controls, right-click your Windows desktop background, then click " Properties Settings Matrox G450 MMS – User Guide 11...

  • Page 12: More Powerdesk Information

    Access the Matrox PowerDesk property sheet (see “Accessing PowerDesk Information property sheets”, page Click the Matrox QuickDesk icon ( ) on your Windows taskbar, then click " Help " PowerDesk Guide Help View Readme File 12 Matrox G450 MMS – User Guide...

  • Page 13: Troubleshooting

    Select “VGA mode”, then press [Enter]. Windows NT 4.0 – Press [Ctrl]+[Alt]+[Del] " [Tab] " [Tab] " [Enter] " ] (down arrow) " [Enter] to restart your computer. From the startup menu, choose Windows “VGA mode”. Matrox G450 MMS – User Guide 13...

  • Page 14: Main Troubleshooting

    Your Matrox card may not be properly installed. Solution Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, page...
  • Page 15 Cause Your monitor may not be properly connected. Solution Make sure your monitor is properly connected to the correct connector on your Matrox graphics card (see “Connect your dual-monitor cables”, page Solution Make sure the monitor power cable is firmly in place.
  • Page 16 (blank screen, rolling or overlapping screen images) Cause Analog monitors only – The Matrox display driver may be trying to use settings your monitor doesn’t support. This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn’t support, or if the monitor...
  • Page 17 Restart your computer normally. With the Matrox PowerDesk property sheet, select monitor settings for each Monitor display, then adjust your display settings. For more information, see the Matrox PowerDesk online documentation. If necessary, restore your original display settings (see steps and 3).

  • Page 18: More Information

    Matrox Graphics Software (remove only) " Add/Remove After removing Matrox software, install the latest display driver for your Matrox graphics card. You may also need to reinstall other Matrox software. Note: Windows 2000/XP – You may need administrator rights to remove certain software.

  • Page 19: Turn Off Computer

    Note: To use TV output, you need to enable the feature when you install the display driver for your Matrox product. If TV output isn’t enabled, you need to reinstall the display driver and enable TV output. For more information, see “Connection setup”, page 5...

  • Page 20: Connect Video Output

    * Only one (1) dual-TV-output cable can be connected to Matrox MMS×2 cards. † The labels on your devices may not be consistent with what’s in this guide. Different manufacturers sometimes use different labels for the same type of controls and connectors.

  • Page 21: Connect Audio Output

    ‡ If your TV only has an antenna or cable TV connector, you can use an RF modulator to connect it to your Matrox card. RF modulators are available at most electronics stores.

  • Page 22: Software Setup

    Software setup If a TV or video recorder is connected to your Matrox product, you can use TV output mode to view or record your display on your TV or video recorder. (To connect video devices to your computer, page 19.)

  • Page 23: Extra Troubleshooting

    Many motherboard or computer manufacturers have software updates available on their Web site. Cause Files on your system may have been deleted or corrupted. Solution Remove, then restore Matrox software. For more information, see page Matrox G450 MMS – User Guide 23...
  • Page 24 " Properties Settings Advanced Monitor select a display before clicking Advanced Windows NT 4.0 – Access the Matrox PowerDesk property sheet (see Monitor “Accessing PowerDesk property sheets”, page 8). If you’re using multi-display mode, select a display number. If you see the name of your monitor or “Plug-and-Play”, your monitor settings are properly selected.
  • Page 25 Solution Try reinstalling your network drivers. Solution Try moving your Matrox multi-monitor graphics card to another PCI slot in your computer. Problem 3D and video programs don’t work Cause Your computer or program may not work well with bus mastering.
  • Page 26 Cause Your Matrox card may be in a “slave” expansion slot on a computer that makes a distinction between bus mastering and slave slots. Solution Change slots – Shut down your computer, disconnect it from the power supply, remove your Matrox card and then insert it into a different PCI expansion slot.
  • Page 27 Click Select customizations from the Matrox list From the Matrox monitor list, select the monitor model you’re using. If your monitor model doesn’t appear in the list, select a monitor that runs at 60 Hz at 640 × 480 (for example, ).
  • Page 28 Click the plus sign to the left of the Display adapters For each display adapter, except for the one controlling your primary display, right-click the name of a display adapter, then click " Disable Note: Your primary display can’t be disabled. 28 Matrox G450 MMS – User Guide...
  • Page 29 Install the latest unified display driver for your Matrox graphics cards. (A unified display driver supports more than one model of graphics card.) This driver is available on the Matrox Web site (www.matrox.com/mga). Make sure that the display driver supports all Matrox products in your computer.
  • Page 30 Cause Windows 2000/XP – If the Windows method for display driver installation was used (instead of running the setup program included with your Matrox display driver), the driver may not be installed for all the graphics cards it supports. Solution Run the setup program included with the Matrox display driver.
  • Page 31 Effects Disable one or more features. Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Web site (www.matrox.com/mga). Note: If your Matrox product was provided by the manufacturer of your computer, check the Web site of that manufacturer for the latest display driver.
  • Page 32 To fix this problem, see the other solutions.) Solution Manually move the program window or dialog box: Press [Alt]+[Space]. If you see a pop-up menu, click . If you don’t see a pop-up menu, press [M] (for Move Move 32 Matrox G450 MMS – User Guide...
  • Page 33 Move All Windows to Primary Display Solution Windows 2000/XP or NT 4.0 – Windows 2000/XP – Click the Matrox QuickDesk icon ( ) on your Windows taskbar, then click Multi-Display Controls Windows NT 4.0 – Access the Matrox PowerDesk...
  • Page 34 Make sure the drive you’re using (a hard disk or DVD drive) is using DMA (if your drive supports DMA transfers). To use DMA: WARNING: Not all drives support DMA well. For more information, see the documentation that came with your hard disk. 34 Matrox G450 MMS – User Guide...
  • Page 35 Settings PowerDesk property sheets”, page Cause Your Matrox graphics card may be sharing an IRQ (interrupt request) with another PCI card in your computer (for example, a network card). Solution Try moving the other PCI card to another PCI slot in your computer. For more information, see the documentation for this card or see your system manual.
  • Page 36 Solution Windows 2000/XP or NT 4.0 – Make sure your sound card’s Windows software settings are correct: Double-click the speaker icon ( ) on the Windows taskbar. 36 Matrox G450 MMS – User Guide...
  • Page 37 Depending on your sound driver, certain labels may be different. For example, may be labeled Line In Line Cause The problem may be specific to the sound card you have. Solution For more information, see your sound card manual. Matrox G450 MMS – User Guide 37...

  • Page 38: Display Information

    1152 × 864, or 1600 × 1200 and higher display resolutions. To use these resolutions, or higher refresh rates than those reported by the monitor, you can use the Matrox monitor selection method. To use Matrox monitor settings with Windows 2000/XP or NT 4.0, “Monitor setup”, page...

  • Page 39: Maximum Refresh Rates

    * Maximum refresh rates are attainable when using 8- or 16-bit color palettes. Maximums may not be attainable at the highest display resolutions with a 24- or 32-bit color palette. † Based on a monitor with a maximum horizontal refresh rate of 130 kHz Matrox G450 MMS – User Guide 39...

  • Page 40: Supported Vesa Modes

    Supported VESA modes In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes. Display 16 colors 256 colors 32 K colors 64 K colors...

  • Page 41: Hardware Information

    0.0 V; White – 0.700 V. There are five connections to a monitor that uses BNC (Bayonet Nut Connect) connectors – R, G, B, HSYNC (white or gray wire), and VSYNC (black wire). Matrox G450 MMS – User Guide 41...

  • Page 42: Environmental Specifications

    Digital flat panel information TMDS (Transition Minimized Differential Signaling) encoding based on the Silicon Image PanelLink standard DDWG (Digital Display Working Group) compliant DVI connector EDID (Extended Display Identification Data) 1.2 and 2.0 support 42 Matrox G450 MMS – User Guide...
  • Page 43 5V Power TMDS data2+ — — TMDS clock Ground TMDS data2– Ground data – Analog blue TMDS clock — HSYNC output data+ Analog red — TMDS data1– VSYNC output Ground — TMDS data1+ Ground Matrox G450 MMS – User Guide 43...
  • Page 44 (S-video) Shorted with 9 — — — by adapter Luminance — — Composite video 48 (S-video) — — — Ground — Ground — — — — — — — — — Ground 44 Matrox G450 MMS – User Guide...
  • Page 45 RGB switching — Composite Green (RGB) control (RGB) (Composite) Ground — — Ground (RGB) (RGB) Ground — — — (RGB/Composite) — Sync — — (RGB) RGB switching control — — Ground (RGB) (Composite) Matrox G450 MMS – User Guide 45...
  • Page 46 Ground (for +5 V, Hsync, & DDC data TMDS clock+ VSync) Analog vertical sync Hot plug detection TMDS clock– Analog red Analog blue Analog ground (Analog R, G, & B return) Analog green Analog horizontal sync 46 Matrox G450 MMS – User Guide...
  • Page 47 TMDS clock+ VSync) Analog vertical sync (1) Hot plug detection TMDS clock– Analog red (1) Analog blue (1) Analog ground (Analog R, G, & B return) (1) Analog green (1) Analog horizontal sync (1) Matrox G450 MMS – User Guide 47...
  • Page 48 Maximum card dimensions ≤ 0.75 in. / ≤ 3.61 cm 6.5 in. / 16.51 cm 3.8 in. / 9.70 cm 48 Matrox G450 MMS – User Guide...

  • Page 49: Customer Support

    Customer support Matrox Web and FTP sites Matrox is on the Internet with a World Wide Web (WWW) and File Transfer Protocol (FTP) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material.

  • Page 50: Information We Need

    Write a letter to Graphics Customer Support at our Corporate Headquarters. The address is: Matrox Graphics Inc., 1055 St. Regis Blvd., Dorval, QC, Canada, H9P 2T4. Information we need Please give a complete description of the problem, and include: Matrox card serial number, model number, revision number, BIOS number, driver type and version, and memory address at which the Matrox card is installed.

  • Page 51: Where To Get Information

    (double-click*). (* Depending on your configuration of Maintenance System Windows, this part of the step may not be necessary.) Windows NT 4.0 – Click " " Start Administrative Tools (Common) Windows NT Diagnostics Matrox G450 MMS – User Guide 51...
  • Page 52 (3) years from the date of purchase. This warranty applies only to the original end- user purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any: a.
  • Page 53 3. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product. 4. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all identification stickers on the product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of purchase.

  • Page 54: Software License Agreement

    Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.
  • Page 55 VESA expansion slots online documentation modes (table) video – FTP, Matrox troubleshooting Plug-and-Play PowerDesk graphics warning property sheets – troubleshooting – warranty Web, Matrox Matrox G450 MMS – User Guide 55...
  • Page 56 Thank you for choosing Matrox Please register online (www.matrox.com/mga/registration/home.cfm) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
  • Page 57 FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 58 A. (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 89/336/EEC para dispositivos digitales de Clase A. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 59 Copyright © 2003 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas Matrox Electronic Systems Ltd.
  • Page 60 However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use.
  • Page 61 /tech_request_form.cfm E-mail: graphic.tech.uk@matrox.com Site Web: www.matrox.com/mga/francais/ Italia Hong Kong Ufficio italiano di Matrox Graphics Inc. Matrox Asia Ltd. 3G electronics Units 2405-6 via Boncompagni 3B 24/F ING Tower 20139 Milano, Italia 308 Des Voeux Road Central Ufficio vendite: 02-5253095...

Table of Contents