Matrox Productiva G100 User Manual
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Matrox Productiva G100 User Manual

Matrox Productiva G100 User Manual

Multi-monitor series graphics card
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Matrox Graphics Architecture
Matrox Productiva G100 Multi-Monitor Series

User Guide

10627-301-0130
1999.03.12

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  • Page 1: User Guide

    Matrox Graphics Architecture Matrox Productiva G100 Multi-Monitor Series User Guide 10627-301-0130 1999.03.12...

  • Page 2: Table Of Contents

    Video file input ......................... 20 TV tuner input........................21 Video line input ........................ 22 Mini remote........................23 More features ........................24 Matrox VidCap driver Video source settings ......................26 Video format settings ......................27 Matrox Productiva G100 Multi-Monitor Series – User Guide...
  • Page 3 Troubleshooting Graphics..........................28 Video ..........................36 Sound..........................40 Display information Graphics..........................42 Video (Matrox TV tuner required) .................. 43 Hardware information Customer support Warranty Index Matrox Productiva G100 Multi-Monitor Series – User Guide...

  • Page 4: Using This Guide

    (Portable Document Format) files. To view or print PDF files, use the program, Acrobat Reader which you can install from the “Matrox Installation” CD-ROM. This guide is available on the CD-ROM as a PDF file (Doc\Inst\inst_en.pdf). The online version of this guide has additional information, including the following sections: “Customer...

  • Page 5: Overview

    * Pictured is a G100-Quad card with a TV tuner. † Two dual-monitor adapters are included with Matrox MMS-Quad products. An adapter with a composite video (RCA) connector is included only with Matrox MMS products that include a TV tuner.

  • Page 6: Software Supplied

    Windows 98 and Windows NT 4.0, see “Software installation”, page for Windows NT 3.51, see the readme file in the root folder of the “Matrox Installation” CD-ROM. * Matrox TV tuner required. Only certain Matrox MMS products include a TV tuner.

  • Page 7: Hardware Installation

    Open the computer and remove your existing graphics card. (If you have a display adapter built into your computer motherboard, it should automatically disable itself after your Matrox card is installed.) Matrox Productiva G100 Multi-Monitor Series – User Guide...
  • Page 8 Graphics Replace the screw to secure the bracket of card your Matrox card to the computer frame. Matrox Productiva G100 Multi-Monitor Series – User Guide...
  • Page 9 DRIVE AUDIO OUT your Matrox card; plug the other end into Matrox card Sound card your sound card using its TV tuner connector (if it exists) or its audio input connector. Matrox Productiva G100 Multi-Monitor Series – User Guide...
  • Page 10 See your monitor manuals for more information. Monitor cable Your Matrox card is now installed. If your Matrox product includes a TV tuner, connect your external devices before restarting your computer (see “Connection setup”, page 11). After...

  • Page 11: Connection Setup

    Composite video TV antenna or cable TV (RCA) connector connector (“ANT/CABLE”) (“VIDEO IN”) (Matrox Productiva G100-Quad card with a TV tuner) Quick connection setup Connect video input Video camera or To use a video camera or video player as a...
  • Page 12 If the cable from your antenna is flat and ends with twin leads, you need a 300-to-75-ohm adapter to connect to the ANT/CABLE connector (see below). You can find this type of adapter at most electronics stores. 300-to-75-ohm adapter Matrox Productiva G100 Multi-Monitor Series – User Guide...

  • Page 13: Scart Information

    To connect your video camera or video player to Matrox input, you need a SCART adapter with 3 Composite SCART adapter connectors – 2 audio and 1 video. with 3 connectors...

  • Page 14: Matrox Video Input

    Matrox assumes no responsibility for the illegal duplication, use or other acts which infringe on the rights of copyright owners. Your Matrox product may not let you record from a copy-protected video source.

  • Page 15: Software Installation

    Finish then to restart your computer. At this point, Windows is using a display driver that doesn’t fully support your Matrox graphics card. After your computer has restarted, insert the “Matrox Installation” CD-ROM in your CD-ROM drive – the setup program automatically starts.

  • Page 16: Matrox Powerdesk Software

    If you have a Plug-and-Play monitor: Make sure the button is selected. If Plug-and-Play (DDC) monitor so, the Matrox display driver automatically uses the correct settings for your monitor. If not, click this button, then click Apply If you don’t have a Plug-and-Play monitor: See if the button is selected.

  • Page 17: Display Setup

    Display setup After checking your monitor software settings, you can change your display resolution, color palette and other Matrox PowerDesk settings. To access Matrox display property sheets, click . To change your display Programs Matrox PowerDesk NT Matrox Display Properties resolution or color palette, click the tab.
  • Page 18 Matrox Desktop Navigator and give you quick access to the PixelTOUCH zoom and CenterWINDOW features. menu to quickly switch to a saved display scheme, and to access other Matrox QuickDesk Matrox PowerDesk features. Matrox Productiva G100 Multi-Monitor Series – User Guide...

  • Page 19: Matrox Pc-Vcr Remote Program

    Matrox PC-VCR Remote program If your Matrox product includes a TV tuner, the Matrox PC-VCR Remote program lets you use your computer like you would a TV or VCR. To start, double-click the icon ( PC-VCR Remote on the Windows desktop background. The first time you start PC-VCR Remote, you see the PC-VCR Remote and its video window.

  • Page 20: Input Setting

    – for video file playback. FILE – to use your Matrox TV tuner. – to use a device connected to your Matrox connector. This can be a video LINE VIDEO IN camera or video player.

  • Page 21: Tv Tuner Input

    However, instead of using the controls on your VCR, you can use the PC-VCR Remote software controls. TV tuner software setup To make sure PC-VCR Remote is set up to use your Matrox TV tuner: Click the input button on the PC-VCR Remote.

  • Page 22: Video Line Input

    Video line input Note: Your Matrox product doesn’t support S-video line input. Because of this, certain Matrox software controls are unavailable. When the PC-VCR Remote button is selected, the video window displays the signals coming LINE from a device connected to your Matrox connector.

  • Page 23: Mini Remote

    Matrox HD Benchmark Note: Your Matrox product doesn’t support hardware-accelerated MJPEG encoding and decoding. Because of this, certain Matrox software controls are unavailable. For more information on PC-VCR Remote property settings, click “...

  • Page 24: More Features

    JPEG video snapshots. * If your display area setting is too large, input and playback from AVI files may appear blocky when LINE viewed full-screen because of the way the video is encoded. Matrox Productiva G100 Multi-Monitor Series – User Guide...
  • Page 25 To turn some features on or off, click the PC-VCR Remote mode indicators ( ). For more information on PC-VCR Remote features and controls, see its context-sensitive help. Click “ ” on the title bar of a dialog box, then click a dialog box item. Matrox Productiva G100 Multi-Monitor Series – User Guide...

  • Page 26: Matrox Vidcap Driver

    Matrox VidCap driver If your Matrox product includes a TV tuner, video capture programs (other than Matrox PC-VCR Remote) use the Matrox driver interface. For example, you use the Matrox VidCap VidCap driver to adjust settings in a video conferencing program. This section describes VidCap source and format setting controls.

  • Page 27: Video Format Settings

    – 65,536 colors 16-bit – 16,777,216 colors 24-bit Note: Your Matrox product doesn’t support hardware-accelerated MJPEG encoding and decoding. Because of this, certain Matrox software controls are unavailable. – Click this button to adjust the Set Video Size video image size (resolution) settings for the currently selected format.

  • Page 28: Troubleshooting

    Your Matrox card may not be properly installed. Solution Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, page...
  • Page 29 Cause The BIOS of your Matrox graphics card may need to be updated or restored. Solution For advanced users: If you have another VGA-compatible graphics card (ISA or PCI), you can try resetting the BIOS of your Matrox graphics card: Turn off your computer and insert the other graphics card into an expansion slot.
  • Page 30 (rolling or overlapping screen images or a blank screen) Cause The Matrox display driver may be trying to use settings your monitor doesn’t support. This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn’t support, or if the monitor connected to your computer was changed without it being changed in the software.
  • Page 31 Built-in network card doesn’t work after multi-monitor graphics card is installed Cause The installation of a multi-monitor graphics card may have caused your computer to reallocate system resources. Solution Try reinstalling your network drivers. Matrox Productiva G100 Multi-Monitor Series – User Guide...
  • Page 32 35), then restart your computer. Cause Your Matrox card may be in a “slave” expansion slot on a computer that makes a distinction between bus mastering and slave slots. Solution Change slots: Shut down your computer, disconnect it from the power supply, remove your Matrox card and then insert it into a different PCI expansion slot.
  • Page 33 Solution Windows 98: You may have to manually assign an IRQ to your Matrox card with the irqset program in the C:\Program Files\Matrox MGA PowerDesk folder. For instructions on how to use irqset, click...
  • Page 34 Re-enable Windows 98 multi-display mode (see page 35), then restart your computer. Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Web site (www.matrox.com/mga) and BBS (see page 46). Solution Windows 98: Disable Matrox hardware acceleration.
  • Page 35 Delete any display adapter other than the one for your Matrox graphics card. Restart your computer. Note: If you identify a program that doesn’t work well with Matrox acceleration, please contact Matrox technical support (see page 46) and describe the problem. This information may help us come up with a fix or work-around in a future driver release.

  • Page 36: Video

    Can’t record video from a video player Cause The video source may be copy protected. Your Matrox product doesn’t let you make copies of copy-protected video. (Some video sources let you make a copy of a video, but you may not be able to make a copy of that copy.) Solution To get copies of a copy-protected video, contact the vendor of the video.
  • Page 37 Settings Click to restart your computer and for changes to take effect. Note: Not all hard disks support DMA well. For more information, see the documentation that came with your hard disk. Matrox Productiva G100 Multi-Monitor Series – User Guide...
  • Page 38 Try moving the other PCI card to another PCI slot in your computer. For more information, see the documentation for this card or see your system manual. Solution Try moving your Matrox graphics card to another PCI slot in your computer. Matrox Productiva G100 Multi-Monitor Series – User Guide...
  • Page 39 Solution Windows 98: Use the irqset program to manually assign a different IRQ number to your Matrox graphics card. For instructions on how to use irqset, click Programs Matrox PowerDesk Readme Problem Poor video capture quality Cause The settings a video file was created with may not be optimal.

  • Page 40: Sound

    ” check box. Show volume control on the taskbar Click Double-click the speaker icon on the taskbar. Click Options Properties Click the button, enable all check boxes in the list box, then click Recording Matrox Productiva G100 Multi-Monitor Series – User Guide...
  • Page 41 (if you’re not sure, try half level), and the Mute check boxes are cleared. Close the dialog box. Cause The problem may be specific to the sound card you have. Solution For more information, see your sound card manual. Matrox Productiva G100 Multi-Monitor Series – User Guide...

  • Page 42: Display Information

    89–97 60–65 * Maximum refresh rates are attainable when using 8- or 16-bit color palettes. Maximums may not be attainable at the highest display resolutions with a 24- or 32-bit color palette. Matrox Productiva G100 Multi-Monitor Series – User Guide...

  • Page 43: Video (Matrox Tv Tuner Required)

    Supported VESA modes In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes. Display 16 colors 256 colors 32 K colors 64 K colors...

  • Page 44: Hardware Information

    ‡ TV tuner for the United Kingdom Matrox add-ons (sold separately) Productiva Productiva Productiva Productiva G100-Dual G100-Quad G100-Dual G100-Quad with TV tuner with TV tuner Rainbow Runner G-Series — — (Video editing card) DVD decoder Matrox Productiva G100 Multi-Monitor Series – User Guide...
  • Page 45 10 Ground Analog green output 11 Not connected Analog blue output 12 SDA (DDC) Not connected 13 TTL horizontal sync 5–8 Ground 14 TTL vertical sync +5 V (DDC) 15 SCL (DDC) Matrox Productiva G100 Multi-Monitor Series – User Guide...

  • Page 46: Customer Support

    514-685-6008. The communication parameters are 8 data bits, 1 stop bit, and no parity. You’ll be prompted to enter your first and last name and a password. If you don’t have an account, it’s created when you enter your name for the first time. See also “Matrox Web and FTP sites”.
  • Page 47 Direct Matrox Technical Assistance – If you still can’t resolve a problem, you can get direct technical assistance four ways: Call Technical Support (Canada) at 514-685-0270. For residents of Quebec only, call 514-822-6330. Send a FAX to 514-822-6363, Attention: Graphics Technical Assistance.
  • Page 48 CompuServe’s Basic Services for one month $15 introductory usage credit to explore the Matrox section on the Graphics B Vendor Forum and CompuServe’s other Extended and Premium service offerings a personal User ID Number and Password...

  • Page 49: Warranty

    Conditions and limitations of Matrox’s warranty are stated below. 2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any: a.
  • Page 50 3. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product. 4. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all identification stickers on the product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of purchase.

  • Page 51: Index

    – – customer support Matrox card software IRQ settings SCART SECAM disk software installation space monitor connector speed software setup monitor settings display Windows NT 4.0 sound drivers – troubleshooting – information Matrox Productiva G100 Multi-Monitor Series – User Guide...
  • Page 52 – settings video input – troubleshooting video player video snapshot warning warranty Web, Matrox Windows 98 Windows NT 3.51 Windows NT 4.0 display settings Matrox software monitor settings Matrox Productiva G100 Multi-Monitor Series – User Guide...

  • Page 53: Software License Agreement

    Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.
  • Page 54 Thank you for choosing Matrox Please register online (www.matrox.com/register) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
  • Page 55 Copyright © 1998 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas ®...
  • Page 56 However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of Matrox Graphics Inc.
  • Page 57 Site Web: www.matrox.com/mga/francais Tel: 01753 66 55 00 Fax: 01753 66 55 99 Italia Sales: 01753 66 55 44 Agenzia Italiana di Matrox Graphics Inc. Technical support: 01753 66 55 22 3G electronics E-mail: graphic.tech.uk@matrox.com via Boncompagni 3B 20139 Milano, Italia...

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