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ENGLISH
®
Matrox
D-Series
D1450 • D1480 • D2450 • D2480
User Guide
20296-301-0130
2022.01.18

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Summary of Contents for Matrox D Series

  • Page 1 ENGLISH ® ™ Matrox D-Series D1450 • D1480 • D2450 • D2480 User Guide 20296-301-0130 2022.01.18...
  • Page 2: Table Of Contents

    Connecting your monitors ..................14 Before you begin ............................14 Matrox D1450 and D2450 ........................15 Matrox D1480 and D2480 ........................16 Installing your Matrox software ................17 Before you begin ............................17 Matrox PowerDesk software ................18 Accessing PowerDesk ..........................18 Accessing Matrox PowerDesk help .......................18 Troubleshooting ....................
  • Page 3 Appendix – Matrox secure cable solution ............25 HDMI® – D1450 and D2450 ........................25 Customer support ....................28 Matrox web ............................28 Technical support ..........................28 Driver and software download ......................29 View your warranty information ......................29 View the third party software notices ....................29 Register your Matrox product ......................29...
  • Page 4: Matrox Safety Information

    Always turn off your computer, unplug it, and then wait for it to cool before removing the cover of your computer to touch any of its internal parts or to install your Matrox card. Allow hot surfaces to cool before touching your Matrox unit.
  • Page 5: If A Power Supply (Internal Or External) Was Included With Your Product

    Only use power supplies originally supplied with the product or use a replacement that’s  approved by Matrox. Don’t use the power supply if it appears to be defective or has a damaged chassis. Any AC-powered product must be connected to a grounded outlet installed by a licensed ...
  • Page 6: Repair

    Don’t attempt to open or repair a power supply unit (if one was supplied).   Don’t attempt to open or repair your Matrox product. If there’s a fault with your Matrox product, review your Matrox warranty for more  information. Matrox D-Series – User Guide...
  • Page 7: Overview

    Overview Thank you for purchasing a Matrox D-Series graphics card. This is a high-performance graphics card that supports PCIe® (PCI Express®) ×16 compliant systems and multi-monitor setups. Installation overview Note: If your Matrox product is already partially or fully installed on your computer, some or all the installation information in this guide may not apply to you.
  • Page 8: Installing Your Graphics Hardware

    Before you begin To avoid personal injury and to prevent damage to your computer or Matrox hardware, read the following guidelines before installing your Matrox graphics hardware. Preventing damage to your graphics hardware ...
  • Page 9: Step-By-Step Installation

    We recommend using a PCIe ×16 slot with 16 lane support. If your system has multiple PCIe ×16 slots, your choice of PCIe slot may affect your card or system performance. For more information, see your computer manual. Matrox D-Series – User Guide...
  • Page 10: Installing Multiple Graphics Cards

    Secure the bracket of your Matrox card to the computer frame. Your Matrox card is now installed. Before restarting your computer, connect your monitor or monitors (see “Connecting your monitors”, page 14). After connecting, restart your computer and install your Matrox software (see “Installing your Matrox software”, page...
  • Page 11: Setting The Dip Switches On Your D-Series Cards

    Interconnecting multiple graphics cards (Framelock) If you have multiple Matrox D-Series graphics cards installed in your system, you can framelock your outputs by interconnecting your graphics cards with a ribbon cable. You can interconnect four (4) Matrox D-Series graphics cards.
  • Page 12 You can identify the location of the DIP switch by silkscreen ‘SW1000’ on your Matrox D1450 and ‘SW2000’ on your Matrox D1480 cards. To set the DIP switches on your cards, use the tip of a pen or pencil to flip the switch positions. We recommend setting...
  • Page 13 We recommend setting your card order as illustrated in the diagram, starting † with the first card identified by PowerDesk as A † The DIP switches use binary counting to set the card order. Matrox D-Series – User Guide 13...
  • Page 14: Connecting Your Monitors

    This section describes how to connect your monitors to your Matrox graphics hardware. Before you begin To avoid possible problems that could damage your monitors or prevent you from using your Matrox product, read the following guidelines before connecting your Matrox graphics hardware.
  • Page 15: Matrox D1450 And D2450

    (or boot) of the HDMI connectors must respect the maximum width (0.823 inches/20.9 mm) and thickness (0.452 inches/11.5 mm) stated in the HDMI specifications. Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 17).
  • Page 16: Matrox D1480 And D2480

    Matrox product, carefully remove the DisplayPort cable by pressing the latch on the top of the DisplayPort connector while removing the connector. Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 17).
  • Page 17: Installing Your Matrox Software

    Installing your Matrox software This section describes how to install your Matrox display driver and PowerDesk software for Windows Server 2019, Windows 10, and Windows Server 2016. Before you begin  If your Matrox product was provided by the manufacturer of your computer, check the web site of that manufacturer for the latest display driver.
  • Page 18: Matrox Powerdesk Software

    Launch Matrox PowerDesk Accessing Matrox PowerDesk help For information on Matrox PowerDesk software features and options, see the help file included with your PowerDesk software. While using Matrox PowerDesk software, you can access the help file in several ways: ...
  • Page 19: Troubleshooting

    Solution If graphics hardware is built into your computer motherboard, your system may not have automatically disabled it when you inserted your Matrox card. Check your system manual for instructions on how to disable your computer’s built-in graphics hardware. Matrox D-Series – User Guide 19...
  • Page 20 Problem PowerDesk software isn’t installed Cause Windows 10 – If the Matrox display driver was installed or updated through Windows Update automatic driver installations, Matrox PowerDesk software may not be installed. Solution Run the setup program included with the Matrox display driver. The setup program automatically installs PowerDesk software for your Matrox product.
  • Page 21 Cause Windows 10 – If the Windows method for display driver installation was used (instead of running the setup program included with your Matrox display driver), the driver may not be installed for all the graphics cards it supports. Solution Run the setup program included with the Matrox display driver.
  • Page 22: Product Information

    SECTEUR et la puissance fournie à la carte doit être limitée à 250 VA. La carte doit seulement être installée et utilisée dans un système qui rencontre les exigences liées aux enveloppes ignifuges des normes de sécurité IEC/CAN/CSA-C22.2/ANSI/UL 62368-1 et IEC/CAN/CSAC22.2/ANSI/UL 60950-1. 22 Matrox D-Series – User Guide...
  • Page 23 * For more information, contact your Matrox representative. † Certain limitations may apply. Matrox strongly recommends that you review the HDCP web site (www.digital-cp.com) and make sure you understand your legal obligations and responsibility. ‡ Length and height dimensions are with fansink, bracket, and framelock connectors.
  • Page 24: Environmental

    * For more information, contact your Matrox representative. † Certain limitations may apply. Matrox strongly recommends that you review the HDCP web site (www.digital-cp.com) and make sure you understand your legal obligations and responsibility. ‡ Length and height dimensions are with fansink, bracket, and framelock connectors.
  • Page 25: Appendix - Matrox Secure Cable Solution

    Appendix – Matrox secure cable solution ® HDMI – D1450 and D2450 Matrox D-Series – User Guide 25...
  • Page 26 26 Matrox D-Series – User Guide...
  • Page 27 X < 1 / " / 3.5 cm X > 1 / " / 3.5 cm Matrox D-Series – User Guide 27...
  • Page 28: Customer Support

    Matrox values your business and offers professional support for your Matrox product. If your product was purchased through a Matrox dealer, contact your dealer for product support. This is the quickest and most effective method of technical assistance. Your dealer is familiar with your complete system.
  • Page 29: Driver And Software Download

    Matrox makes warranty information available on the Matrox site (www.matrox.com/en/video/support/warranty/). View the third party software notices Matrox makes third party software notices and/or additional terms and conditions available on the Matrox site (https://thirdpartylicenses.matrox.com). Register your Matrox product Please register online (www.matrox.com/en/video/apps/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
  • Page 30 FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 31 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio. FRANCE Avertissement sur l’épilepsie À...
  • Page 32 Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte de conscience) en présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation. Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou votre enfant présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles, perte de conscience, trouble de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer et consultez un médecin.
  • Page 33 2026) • Attention: Conformity Group Matrox Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
  • Page 34 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio. FRANCE Avertissement sur l’épilepsie À...
  • Page 35 de conscience, trouble de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer et consultez un médecin. Précautions à prendre dans tous les cas pour l’utilisation d’un jeu vidéo Ne vous tenez pas trop près de l’écran. • Jouez à bonne distance de l’écran de TV et aussi loin que le permet le cordon de raccordement. • Utilisez de préférence les jeux de vidéo sur un écran de petite taille.
  • Page 36 Copyright 2022 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
  • Page 37 Copyright © 1996-2020 VideoLAN. This logo or a modified version may be used or modified by anyone to refer to the VideoLAN project or any product developed by the VideoLAN team, but does not indicate endorsement by the project. HTML5 Logo by World Wide Web Consortium (W3C). This HTML5 logo is licensed under this Public License (http://www.creativecommons.org/licenses/by/3.0/legalcode).
  • Page 38 However, no responsibility is assumed by Matrox Graphics Inc. for its use, for its reproduction and/or distribution, in whole or in part;...
  • Page 39 Matrox Graphics Inc. 1055 Saint Regis Boulevard video@matrox.com Dorval, Quebec, Canada H9P 2T4 www.matrox.com/video (514) 822-6000...

This manual is also suitable for:

D1450D1480D2450D2480

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