Matrox G200 MMS User Manual
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Matrox G200 MMS User Manual

Multi-monitor series
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Matrox G200 MMS
User Guide
10686-301-0200
2003.03.19

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Summary of Contents for Matrox G200 MMS

  • Page 1 Matrox G200 MMS User Guide 10686-301-0200 2003.03.19...

  • Page 2: Hardware Supplied

    † Two dual-monitor adapters are included with Matrox MMS-Quad products. An adapter with a composite video (RCA) connector is included only with Matrox MMS products that include a TV tuner. ‡ For certain Matrox MMS models, digital dual-monitor adapters are sold separately. For more information, contact the vendor of your Matrox product.

  • Page 3: Installation Overview

    Installation overview Note: If your Matrox product is already partially or fully installed on your computer, some or all the installation information in this guide may not apply to you. However, this information may be useful if you need to reinstall your Matrox product.

  • Page 4: Hardware Installation

    * With multi-display mode, you may be able to use your existing graphics card. For Windows 98/Me/2000/XP, see Windows 98/Me/2000/XP online help under “Multiple Display Support”. For Windows NT 4.0, only Matrox graphics card models supported by the Matrox display driver can be used.
  • Page 5 Position your Matrox card over the expansion slot you’ve chosen. Push the card in firmly and evenly until it’s fully seated in the slot. Replace the screw to secure the bracket of your Matrox card to the computer frame. Matrox G200 MMS – User Guide...
  • Page 6 Sound card Note: If your sound card has a TV tuner connector or your computer doesn’t have a CD-ROM or DVD-ROM drive: use the Matrox audio cable; plug the end labeled DRIVE into the connector on your Matrox card; plug the other end into your sound AUDIO OUT card using its TV tuner connector (if it exists) or its audio input connector.
  • Page 7 Specifically, inserting the connectors into each other at an angle is likely to bend and damage the pins on the connector of the dual-monitor cable. * Only one dual-monitor adapter is included with Matrox MMS-Dual cards. Matrox G200 MMS – User Guide...
  • Page 8 Matrox product, make sure it’s configured to use the correct type of input. For more information, see your monitor documentation. Your Matrox card is now installed. If your Matrox product includes a TV tuner, connect your external devices before restarting your computer (see “Connection setup”, page...

  • Page 9: Connection Setup

    Connection setup (Matrox TV tuner required) Note: This section is only for Matrox MMS products that include a TV tuner. Overview ANT/CABLE Cable extension Matrox G200-Quad card with a TV tuner TV tuner TV antenna or cable TV connector Dual-monitor adapter...

  • Page 10: Quick Connection Setup

    For example, the connector on your TV may be labeled VIDEO IN VIDEO 1 ). To match labels, see the documentation for your video devices. VIDEO 2 10 Matrox G200 MMS – User Guide...
  • Page 11 If the cable from your antenna is flat and ends with twin leads, you need a 300-to-75-ohm adapter to connect to the connector (see picture). You ANT/CABLE can find this type of adapter at most electronics stores. 300-to-75-ohm adapter Matrox G200 MMS – User Guide 11...

  • Page 12: Scart Information

    Matrox assumes no responsibility for the illegal duplication, use, or other acts which infringe on the rights of copyright owners. Your Matrox product may not let you record from a copy-protected video source. Video player as input...
  • Page 13 * You can also use a VCR as a TV tuner for your computer by connecting your TV antenna or cable TV to your VCR (see your VCR manual), and connecting your VCR to your computer. Matrox G200 MMS – User Guide 13...

  • Page 14: Software Installation

    If Matrox display drivers haven’t been previously installed, Windows reports finding a PCI adapter. Windows prompts you to install a display driver. Follow the on-screen instructions. (The Matrox Windows 98/Me display driver is in the Win9x folder of your Matrox installation CD-ROM. The Matrox Windows 2000/XP display driver is in the Win2kXP folder.)

  • Page 15: Display Setup

    Windows 98/Me/2000/XP or NT 4.0 – Your Matrox display driver includes Matrox PowerDesk software. This software helps you get the most out of your Matrox graphics card. This section has important information on how to configure your display settings using Matrox PowerDesk software.
  • Page 16 If you have a Plug-and-Play monitor: Make sure the button is Plug-and-Play (DDC) monitor selected. If so, the Matrox display driver automatically uses correct settings for your monitor. If not, click this button, then click Apply If you don’t have a Plug-and-Play monitor: See if the button is selected.

  • Page 17: Multi-Display Setup

    Matrox Hybrid Display software, you can: Use up to 16 displays at a time if you have multiple Matrox graphics cards. (Without this software, the maximum number of simultaneous displays with Windows 2000/XP is 10.) Combine 2 or more individual displays into a single Windows display. (A Windows display is a display that Windows recognizes and that can be adjusted with Windows controls.)
  • Page 18 For more information on specific controls, see context-sensitive help. Note: You can position each Windows display through the Windows controls. To access these controls, right-click your Windows desktop background, then click " Properties Settings 18 Matrox G200 MMS – User Guide...

  • Page 19: More Powerdesk Information

    For more information on Matrox PowerDesk: Note: If your Matrox product has digital flat panel support, see the Readme file in the Fpanel folder of the Matrox CD-ROM. Window 98/Me/2000/XP or NT 4.0 – For context-sensitive help where available, click the “...

  • Page 20: Troubleshooting

    Select “Safe mode”, then press [Enter]. Windows NT 4.0 – Press [Ctrl]+[Alt]+[Del] " [Tab] " [Tab] " [Enter] " ] (down arrow) " [Enter] to restart your computer. From the startup menu, choose Windows “VGA mode”. 20 Matrox G200 MMS – User Guide...

  • Page 21: Main Troubleshooting

    Your Matrox card may not be properly installed. Solution Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, page...
  • Page 22 Cause Your monitor may not be properly connected. Solution Make sure your monitor is properly connected to the correct connector on your Matrox graphics card (see “Connect your monitors”, page Solution Make sure the monitor power cable is firmly in place.
  • Page 23 (blank screen, rolling or overlapping screen images) Cause Analog monitors only – The Matrox display driver may be trying to use settings your monitor doesn’t support. This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn’t support, or if the monitor...
  • Page 24 Restart your computer normally. With the Matrox PowerDesk property sheet, select monitor settings for each Monitor display, then adjust your display settings. For more information, see the Matrox PowerDesk online documentation. If necessary, restore your original display settings (see steps and 3).

  • Page 25: More Information

    Matrox CD-ROM Readme file. If your Matrox product has digital flat panel support, see the Readme file in the Fpanel folder of the Matrox CD-ROM. Also, check the Matrox Web site (www.matrox.com/mga) for the latest Matrox software, technical support, and product information.
  • Page 26 Matrox PC-VCR program (Windows NT 4.0 only) If your Matrox product includes a TV tuner, the Matrox PC-VCR program lets you use your computer like you would a TV or VCR. To start, double-click the icon ( ) on the Windows desktop PC-VCR Remote background.

  • Page 27: Input Setting

    VIDEO IN camera or video player. Video file input With Matrox PC-VCR, you can play AVI, MOV, MPG, MPS, and DAT video files, including the video files you record with PC-VCR (AVI files). To view a video file On the Matrox PC-VCR remote, click the button.

  • Page 28: Tv Tuner Input

    TV tuner input You can view, record, and edit TV programs on your computer, like you would with a VCR. However, instead of using the controls on your VCR, you can use the Matrox PC-VCR software controls. TV tuner software setup...

  • Page 29: Video Line Input

    12). You can record from your video camera or video player to a digital video file. You can then play back this video file with Matrox PC-VCR, or edit it with another program. Before you record to a video file...

  • Page 30: Recording Settings

    Pause your mouse pointer over each mini remote button to see a pop-up tooltip identifying it. There are different buttons on the mini remote depending on the type of input selected. To return to using the full remote again, right-click the Matrox PC-VCR video window, then click on the resulting pop-up menu.

  • Page 31: More Features

    Record video and audio input to a file. Closed Captioning ( Save Closed Captioning text to a file. If the current Matrox PC-VCR video input signal supports the Closed Captioning service used in North America, click the button to show or hide text information Closed Captioning encoded in the video signal.
  • Page 32 You normally don’t see this distortion on a TV because most TVs crop the edges of video images. Professional video equipment doesn’t produce this distortion but consumer- quality video equipment may. You can use the cropping feature of Matrox PC-VCR to hide this distortion.

  • Page 33: Matrox Vidcap Driver

    Matrox VidCap driver If your Matrox product includes a TV tuner, video capture programs (other than Matrox PC-VCR) use the Matrox driver interface. For example, you use the Matrox VidCap driver to adjust VidCap capture settings in a video conferencing program. This section describes VidCap source and format setting controls.

  • Page 34: Video Format Settings

    – 16,777,216 colors 24-bit Note: Your Matrox product doesn’t support hardware-accelerated MJPEG encoding and decoding. Because of this, certain Matrox software controls are unavailable. – Click this button to Set Video Size adjust the video image size (resolution) settings for the currently selected format.

  • Page 35: Extra Troubleshooting

    ), then click Remove In the following folders, remove all files or folders related to “PowerDesk” (pd*.*), “Matrox”, or “MGA”. (For more information on some files, right-click on them in Windows Explorer, then click " . The following paths assume default...
  • Page 36 Windows with your HKEY_CURRENT_USER user name. Restart your computer, then install the latest display drivers for your Matrox graphics card. You may also need to reinstall other Matrox software. 36 Matrox G200 MMS – User Guide...
  • Page 37 " Properties Settings Advanced Monitor mode, select a display before clicking Advanced Windows NT 4.0 – Access the Matrox PowerDesk property sheet (see Monitor “Accessing PowerDesk property sheets”, page 15). If you’re using multi-display mode, select a display number. If you see the name of your monitor or “Plug-and-Play”, your monitor settings are properly selected.
  • Page 38 The installation of a multi-monitor graphics card may have caused your computer to reallocate system resources. Solution Try reinstalling your network drivers. Solution Try moving your Matrox multi-monitor graphics card to another PCI slot in your computer. Problem Setup program reports an IRQ problem (3D and video programs don’t work) Cause Your computer or program may not work well with bus mastering.
  • Page 39 Cause Your Matrox card may be in a “slave” expansion slot on a computer that makes a distinction between bus mastering and slave slots. Solution Change slots – Shut down your computer, disconnect it from the power supply, remove your Matrox card and then insert it into a different PCI expansion slot.
  • Page 40 (blank screen, rolling or overlapping screen images) Cause If your game uses a low-resolution (640 × 480 and below), full-screen display mode, your monitor may not support the refresh rate the Matrox driver is using. Solution Windows 98/Me/2000/XP – If the game is still running in full-screen mode and your monitor is unusable, exit the game.
  • Page 41 Click Select customizations from the Matrox list From the Matrox monitor list, select the monitor model you’re using. If your monitor model doesn’t appear in the list, select a monitor that runs at 60 Hz at 640 × 480 (for example, ).
  • Page 42 An update may be available for the program you’re using. This update may fix problems this program has with multi-display systems. For more information, contact the software distributor for the program you’re using. 42 Matrox G200 MMS – User Guide...
  • Page 43 (Software doesn’t work with a certain graphics card, or another graphics card doesn’t work at all) Cause If you have different models of graphics cards in your computer, your Matrox display driver may not support all the graphics cards in your computer. Matrox G200 MMS – User Guide 43...
  • Page 44 Install the latest unified display driver for your Matrox graphics cards. (A unified display driver supports more than one model of graphics card.) This driver is available on the Matrox Web site (www.matrox.com/mga). Make sure that the display driver supports all Matrox products in your computer.
  • Page 45 Select a display and move it according to the physical position of the monitor it’s associated with. Note: In multi-display mode for Windows NT 4.0, you have limited control over the arrangement of your displays. For more information, see Matrox PowerDesk documentation. Problem Screen image defects appear or program doesn’t run properly, or Windows doesn’t work properly...
  • Page 46 Disable one or more features. Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Web site (www.matrox.com/mga). Note: If your Matrox product was provided by the manufacturer of your computer, check the Web site of that manufacturer for the latest display driver. A display driver provided by the manufacturer of your computer is more likely to be tested with your computer model.
  • Page 47 Press on one of the arrow keys once and move your mouse pointer to where you want the window or dialog box to appear, then click. The program window or dialog box should appear where you clicked. Matrox G200 MMS – User Guide 47...
  • Page 48 Move All Windows to Primary Display Solution Windows 2000/XP or NT 4.0 – Windows 2000/XP – Click the Matrox QuickDesk icon ( ) on your Windows taskbar, then click Multi-Display Controls Windows NT 4.0 – Access the Matrox PowerDesk...
  • Page 49 Can’t use a video program (video capture, playback, editing, or conferencing programs) Cause Another program may be using your Matrox video input hardware. Only one program at a time can use Matrox video input hardware. Solution Close any other program that may use video editing hardware, then restart the program you’re using.
  • Page 50 Can’t record video from a video player Cause The video source may be copy protected. Your Matrox product may not let you make copies of copy-protected video. (Some video sources let you make a copy of a video, but you may not be able to make a copy of that copy.)
  • Page 51 If possible, recapture the video file using settings that require less disk use. For more information, see the documentation of the video capture program you’re using. Windows 98/Me/2000/XP – If you’re using Matrox PC-VCR, see its online help. Windows NT 4.0 – If you’re using Matrox PC-VCR, see “Before you record to a video...
  • Page 52 Cause If you’re using the Matrox PC-VCR program for video file playback, tooltips may be interfering with its video window display. Solution If possible, disable tooltips for any program you’re using while playing or recording digital video. Matrox PC-VCR has such an option.
  • Page 53 If possible, recreate the video file with more optimal settings. For more information, see the documentation of the video capture program you’re using. Windows 98/Me/2000/XP – If you’re using Matrox PC-VCR, see its online help. Windows NT 4.0 – If you’re using Matrox PC-VCR, see “Before you record to a video...
  • Page 54 Solution Windows 98/Me/2000/XP or NT 4.0 – Make sure your sound card’s Windows software settings are correct: Double-click the speaker icon ( ) on the Windows taskbar. 54 Matrox G200 MMS – User Guide...
  • Page 55 Depending on your sound driver, certain labels may be different. For example, may be labeled Line In Line Cause The problem may be specific to the sound card you have. Solution For more information, see your sound card manual. Matrox G200 MMS – User Guide 55...

  • Page 56: Display Information

    1152 × 864, or 1600 × 1200 and higher display resolutions. To use these resolutions, or higher refresh rates than those reported by the monitor, you can use the Matrox monitor selection method. To use Matrox monitor settings with Windows 98/Me/2000/XP or NT 4.0,...

  • Page 57: Refresh Rates

    1920 × 1200 75–95 60–76 * Maximum refresh rates are attainable when using 8- or 16-bit color palettes. Maximums may not be attainable at the highest display resolutions with a 24- or 32-bit color palette. Matrox G200 MMS – User Guide 57...

  • Page 58: Supported Vesa Modes

    Supported VESA modes In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes. Display 16 colors 256 colors 32 K colors 64 K colors...
  • Page 59 With a 16-bit color palette, the maximum full-screen resolution is 1600 × 1200. With a 32-bit color palette, the maximum full-screen resolution is 1024 × 768. These resolutions are supported using a vertical refresh rate of 85 Hz or lower. Matrox G200 MMS – User Guide 59...

  • Page 60: Hardware Information

    — — Video input (Composite video; — — — — NTSC, PAL, and SECAM) Support for Rainbow Runner — — G-Series (sold separately) Model # * For North America † For Western Europe 60 Matrox G200 MMS – User Guide...

  • Page 61: Technical Features

    Operating humidity: 20 to 80% relative humidity (non-condensing) Storage humidity: 5 to 95% relative humidity (non-condensing) Estimated mean time before failure (MTBF): 129,259 hours (14.7 years) – this is for the G200 MMS model with the lowest estimated MTBF and assumes normal working conditions.
  • Page 62 Analog red † Not connected TMDS data1– VSYNC output † Ground Not connected TMDS data1+ Ground * Only for Matrox cards with video input support † Only for Matrox cards supporting digital monitors 62 Matrox G200 MMS – User Guide...
  • Page 63 TMDS data 5– TMDS data 4+ TMDS data 3+ TMDS data 5+ DDV clock +5 V power TMDS clock shield DDC data Ground (for +5 V) TMDS clock+ Not connected Hot plug detection TMDS clock– Matrox G200 MMS – User Guide 63...
  • Page 64 Maximum card dimensions (G200 MMS with a TV tuner) 0.7 in. / 1.78 cm 8 in. / 20.32 cm 4.5 in. / 11.43 cm 64 Matrox G200 MMS – User Guide...

  • Page 65: Customer Support

    Customer support Matrox Web and FTP sites Matrox is on the Internet with a World Wide Web (WWW) and File Transfer Protocol (FTP) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material.

  • Page 66: Information We Need

    Write a letter to Graphics Customer Support at our Corporate Headquarters. The address is: Matrox Graphics Inc., 1055 St. Regis Blvd., Dorval, QC, Canada, H9P 2T4. Information we need Please give a complete description of the problem, and include: Matrox card serial number, model number, revision number, BIOS number, driver type and version, and memory address at which the Matrox card is installed.

  • Page 67: Where To Get Information

    (double-click*). (* Depending on your configuration of Maintenance System Windows, this part of the step may not be necessary.) Windows NT 4.0 – Click " " Start Administrative Tools (Common) Windows NT Diagnostics Matrox G200 MMS – User Guide 67...
  • Page 68 (3) years from the date of purchase. This warranty applies only to the original end- user purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any: a.
  • Page 69 3. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product. 4. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all identification stickers on the product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of purchase.

  • Page 70: Software License Agreement

    Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.
  • Page 71 PowerDesk TV tuner copyright information property sheets video camera – – customer support preview mode video player installation – hardware overview quality software disk video space video files speed Quick Connect Matrox G200 MMS – User Guide 71...
  • Page 72 Web, Matrox technical assistance Teletext – troubleshooting – extra – graphics – sound – video TV tuner connection setup input software setup – troubleshooting unified display driver VESA modes (table) – VidCap driver 72 Matrox G200 MMS – User Guide...
  • Page 73 Thank you for choosing Matrox Please register online (www.matrox.com/mga/registration/home.cfm) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
  • Page 74 FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 75 (Français) Informations aux utilisateurs Européens – Énoncé de conformité Remarque sur les produits matériels Matrox couverts par ce guide. Cet appareil est conforme à la directive européenne sur la compatibilité électromagnétique 89/336/EEC. Les essais effectués ont démontré qu’il est conforme aux normes EN55022 et EN55024 pour les appareils de traitement d’informations.
  • Page 76 Copyright © 2003 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas Matrox Electronic Systems Ltd.
  • Page 77 However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use.
  • Page 78 Technical support: + 44 (0) 1753 66 55 22 www.matrox.com/mga/francais/support/tech_support /tech_request_form.cfm E-mail: graphic.tech.uk@matrox.com Site Web: www.matrox.com/mga/francais/ Italia Hong Kong Agenzia Italiana di Matrox Graphics Inc. Matrox Asia Ltd. 3G electronics Units 2405-6 via Boncompagni 3B 24/F ING Tower 20139 Milano, Italia 308 Des Voeux Road Central Fax: 02-5253045...

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