CyberData 011186 Operation Manual
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CyberData 011186 Operation Manual

Sip outdoor intercom
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The IP Endpoint Company
SIP Outdoor Intercom
Operations Guide
Part #011186
Document Part #931293E
for Firmware Version 11.7.1
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  SIP Outdoor Intercom  Operations Guide Part #011186 Document Part #931293E for Firmware Version 11.7.1 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 The following browsers have been tested against firmware version 11.7.1: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 33.0) • Chrome (version 48.0.2564.116) • Opera (version 12.16) • Safari (version: 5.1.7) Operations Guide 931293E CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931293E Operations Guide...

  • Page 5: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931293E Operations Guide...

  • Page 6: Table Of Contents

    A.4.3 Conduit Mounting Restrictions (Rear Entry with Shroud) ..........102 A.5 Ground Cable Installation .....................103 A.6 Service Loop Cable Routing ....................104 A.7 Securing the Intercom ......................105 A.8 Additional Mounting Options ....................106 A.8.1 Conduit Mounting Option (Not Provided) ..............106 Operations Guide 931293D CyberData Corporation...
  • Page 7 B.1.1 In a LINUX Environment ....................110 B.1.2 In a Windows Environment ..................110 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................111 C.2 Documentation ........................111 C.3 Contact Information ......................112 C.4 Warranty and RMA Information ....................112 Index Operations Guide 931293D CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    To identify the SIP Outdoor Intercom, look for a model number label similar to the one shown in  Figure 1-1. Confirm the following: • The model number on the label should be 011186. • The serial number on the label should begin with 1861. Figure 1-1. Model Number Label www.cyberdata.net...

  • Page 9: Typical System Installation

    IP Phone IP PBX Server (such as the 011288 Auxiliary RGB Strobe or the 011376 SIP RGB Strobe) (sold separately)* *See the Quick-Reference Placemat or Operations Guide of the relevant CyberData Strobe product for connection specifics. Operations Guide 931293D CyberData Corporation...
  • Page 10 Door Strike Intercom 011375 Network Dual Door Strike IP Phone IP PBX Server Door Strike Relay  (sold separately)* *See the Quick-Reference Placemat or Operations Guide of the relevant door strike relay for connection specifics. Operations Guide 931293D CyberData Corporation...

  • Page 11: Product Features

    Network web management and firmware download • Network adjustable speaker volume • Concurrent SIP and multicast paging • Dry relay contact for auxiliary control • Door closure and tamper alert signal • Downloadable alert, ringtones and callout messages Operations Guide 931293D CyberData Corporation...

  • Page 12: Supported Protocols

    • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) G.722 Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: http://www.cyberdata.net/connecting-to-ip-pbx-servers/ Operations Guide 931293D CyberData Corporation...

  • Page 13: Specifications

    IP Rating IP65 Part Number 011186 011188 Weather Shroud (sold separately) a. Contacts 1 and 2 on the J3 terminal block are only for powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty.

  • Page 14: Compliance

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 931293D CyberData Corporation...

  • Page 15: Chapter 2 Installing The Sip Outdoor Intercom

    Table 2-1 illustrates the SIP Outdoor Intercom parts. Note Appendix A, "Mounting the Intercom" for physical mounting information. Table 2-1. Parts List Quantity Part Name Illustration Intercom Assembly Installation Quick Reference Guide Intercom Mounting Accessory Kit Operations Guide 931293D CyberData Corporation...

  • Page 16: Intercom Components

    Intercom. Figure 2-1. Intercom Components Microphone Hole Speaker Drain Hole Call Button Section 2.5.5, "Call Button for  and the Call Button LED" information about the functionality of the Call Button. Operations Guide 931293D CyberData Corporation...

  • Page 17: Intercom Setup

    12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the Terminal Block device and void the product warranty. can accept 16 AWG wire Operations Guide 931293D CyberData Corporation...
  • Page 18 Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed. The call will go to the extension specified as the dial out extension on the SIP page. Figure 2-3. Remote Switch Connection Terminal Block Operations Guide 931293D CyberData Corporation...

  • Page 19: Using The On-Board Relay

    This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 931293D CyberData Corporation...

  • Page 20: Wiring The Circuit

    Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground LED Strobe Light DC Source Sense Input 1 A @ 30 VDC Terminal Block of the CyberData Device Operations Guide 931293D CyberData Corporation...
  • Page 21 Section 2.6.12, "Configure the Door Strike Relay" for configuration options. *Caution Equipment Hazard: The door strike must have an internal or external mov or diode (for over voltage protection) when connecting directly to the module. GENERAL ALERT Operations Guide 931293D CyberData Corporation...
  • Page 22 (for over voltage protection) when connecting directly to the module. GENERAL ALERT If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 931293D CyberData Corporation...
  • Page 23 AC Source DC Source Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 931293D CyberData Corporation...

  • Page 24: Connecting An Auxiliary Rgb Strobe To The Intercom

    1. Connect the strobe cable to the board of the SIP RGB Strobe and the board of the Intercom as shown in Figure 2-9. Please see the SIP RGB Strobe Operations Guide for more information about this product. Figure 2-9. Connecting the SIP RGB Strobe to the Intercom Intercom Board SIP RGB Strobe Board Operations Guide 931293D CyberData Corporation...

  • Page 25: Intercom Connectors

    JSPKR Speaker Interface JKPAD Keypad Interface (Not Used) I²C 5V Peripheral Bus JP10 Disables the intrusion sensor when installed. JBT1 Touch Button — 1 Interface (Not Used) JBT2 Touch Button — 2 Interface (Not Used) Operations Guide 931293D CyberData Corporation...
  • Page 26 Reserved (Factory Use Only) JTAG JTAG (Factory Use Only) Auxiliary Strobe Connector Section 2.5.3, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 931293D CyberData Corporation...

  • Page 27: Activity And Link Leds

    Link/Activity LED blinks when there is network activity (see Figure 2-12). • The square, GREEN 100Mb Link LED above the Ethernet port indicates that the network connection has been established (see Figure 2-12). Figure 2-12. Activity and Link LED Link Activity Operations Guide 931293D CyberData Corporation...

  • Page 28: Rtfm Button

    2-13) on the Intercom board to announce and confirm the Intercom’s IP Address and test to see if the audio is working. Note You must do these tests prior to final assembly. Figure 2-13. RTFM Button RTFM button (SW1) Operations Guide 931293D CyberData Corporation...

  • Page 29: Announcing The Ip Address

    10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-14. RTFM Button RTFM button (SW1) Operations Guide 931293D CyberData Corporation...

  • Page 30: Adjusting The Intercom Volume

    10.10.10.10 if a DHCP server is not present). Figure 2-15. RTFM Button RTFM button (SW1) 2.5.4 Adjusting the Intercom Volume You can adjust the Intercom volume through the Volume, Multicast Volume, Ring Volume, and Sensor Volume settings on the Device Configuration Page. Operations Guide 931293D CyberData Corporation...

  • Page 31: Call Button And The Call Button Led

    Call Button LED will still blink during initialization and calls. • The Call Button LED flashes briefly at the beginning of RTFM mode. Figure 2-16. Call Button and Call Button LED Call Button and Call Button LED Operations Guide 931293D CyberData Corporation...

  • Page 32: Configure The Intercom Parameters

    Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 931293D CyberData Corporation...

  • Page 33: Intercom Web

    Link to the Multicast page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Door Strike Relay page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931293D CyberData Corporation...

  • Page 34: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-18. Figure 2-18. Toggle Help Button and Question Marks Question mark  appears next to the web page items Toggle Help button Operations Guide 931293D CyberData Corporation...
  • Page 35 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-19. Figure 2-19. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 931293D CyberData Corporation...

  • Page 36: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/assets/common/discovery.zip...
  • Page 37 Figure 2-20. Home Page CyberData Outdoor Intercom 186100001 v11.7.1 Operations Guide 931293D CyberData Corporation...
  • Page 38 Shows the current status of Backup Server 1. Backup Server 2 Shows the current status of Backup Server 2. Nightringer Server Shows the current status of Nightringer Server. Import Settings Use this button to select a configuration file to import. Operations Guide 931293D CyberData Corporation...
  • Page 39 The user name and password will be saved immediately, but the user will not be prompted to enter them until there is a reboot. It is advisable to restart the web browser after this change. Operations Guide 931293D CyberData Corporation...

  • Page 40: Configure The Device

    2.6.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-21. Figure 2-21. Device Configuration Page CyberData Outdoor Intercom Operations Guide 931293D CyberData Corporation...
  • Page 41 The acoustic echo canceller also has a harder time maintaining full duplex operation when in the Boost Mode. The product may drop from full duplex operation into half/duplex mode while in Boost Mode. Contact CyberData support for additional information if needed. Microphone Settings Microphone Gain Set the microphone gain level.
  • Page 42 When Auto-Answer Incoming Calls is enabled, the device will not ring and this option does nothing. Activate Relay During Night Ring When selected, the relay will be activated as long as the Nightringer extension is ringing. Operations Guide 931293D CyberData Corporation...
  • Page 43 HTTPS for security reasons. Click on the Test Audio button to do an audio test. When the Test Audio button is pressed, you will hear a voice message for testing the device audio quality and volume. Operations Guide 931293D CyberData Corporation...
  • Page 44 Note None of the Relay Settings require a reboot for the changes to take effect. Note Disable HTTPS (NOT recommended) setting requires a reboot for the changes to take effect. Operations Guide 931293D CyberData Corporation...
  • Page 45 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 931293D CyberData Corporation...
  • Page 46 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 931293D CyberData Corporation...
  • Page 47 Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 931293D CyberData Corporation...

  • Page 48: Configure The Network Parameters

    2.6.6 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-23). Figure 2-23. Network Configuration Page CyberData Outdoor Intercom Operations Guide 931293D CyberData Corporation...
  • Page 49 Subnet Mask Shows the current Subnet Mask address. Default Gateway Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. Operations Guide 931293D CyberData Corporation...
  • Page 50 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 931293D CyberData Corporation...

  • Page 51: Configure The Sip (Session Initiation Protocol) Parameters

    (Figure 2-24). Figure 2-24. SIP Configuration Page CyberData Outdoor Intercom The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 52 SIP server. Enter up to 64 alphanumeric characters. Backup SIP Auth ID 2 Specify the Authenticate ID for the second backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931293D CyberData Corporation...
  • Page 53 A value of 0 will disable keep alive packets. SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 54 Settings. SIP Call Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 55 Specify the Authenticate ID for the SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Authenticate Password Specify the Authenticate Password for the SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931293D CyberData Corporation...
  • Page 56 The supported range is 30-3600 seconds. Enter up to 4 digits. Nightringer Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 57 You must click on the Save button and then the Reboot button for the changes to take effect. Note Terminate Call After Delay setting does not require a reboot for the changes to take effect. Note For specific server configurations, go to the following website address: http://www.cyberdata.net/connecting-to-ip-pbx-servers/ Operations Guide 931293D CyberData Corporation...
  • Page 58 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 64. Operations Guide 931293D CyberData Corporation...
  • Page 59 Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-25. SIP Page Set to Point-to-Point Mode CyberData Outdoor Intercom Device is set to NOT register with a SiP server Operations Guide 931293D CyberData Corporation...
  • Page 60 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 931293D CyberData Corporation...

  • Page 61: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 62 Figure 2-26. Multicast Configuration Page CyberData Outdoor Intercom The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 63 How bright the strobe will blink on a multicast page. This is the maximum brightness for “fade” type scenes. The red LED value for Multicast. Green The green LED value for Multicast. Blue The blue LED value for Multicast. Operations Guide 931293D CyberData Corporation...
  • Page 64 Note Enabling or disabling the strobe or changing any of the strobe options require you to click on the Save button for the changes to take effect. Operations Guide 931293D CyberData Corporation...
  • Page 65 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 931293D CyberData Corporation...

  • Page 66: Configure The Sensor Configuration Parameters

    Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor menu button to open the Sensor page (Figure 2-27). Operations Guide 931293D CyberData Corporation...
  • Page 67 Figure 2-27. Sensor Configuration Page CyberData Outdoor Intercom The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 68 Enter a value from 0-65536. Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 69 Enter a value from 0-65536. Intrusion Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 70 Note You must click on the Save button for the changes to take effect. Note None of the Sensor Configuration Page settings require a reboot for the changes to take effect. Operations Guide 931293D CyberData Corporation...

  • Page 71: Configure The Audio Configuration Parameters

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-28). Figure 2-28. Audiofiles Configuration Page CyberData Outdoor Intercom Operations Guide 931293D CyberData Corporation...
  • Page 72 Figure 2-29. Audiofiles Page Operations Guide 931293D CyberData Corporation...
  • Page 73 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 74 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 931293D CyberData Corporation...
  • Page 75 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-30 through Figure 2-32. Figure 2-30. Audacity 1 Figure 2-31. Audacity 2 Operations Guide 931293D CyberData Corporation...
  • Page 76 When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-32. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931293D CyberData Corporation...

  • Page 77: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-33). Figure 2-33. Event Configuration Page CyberData Outdoor Intercom Operations Guide 931293D CyberData Corporation...
  • Page 78 Event Server Server IP Address The IPv4 address of the event server in dotted decimal notation. Server Port Specify the event server port number. The supported range is 0- 65536. Enter up to 5 digits. Operations Guide 931293D CyberData Corporation...
  • Page 79 Enabling Event Generation or changing an Event Server setting requires a reboot for the changes to take effect. Note Selecting particular events, Check All, or Uncheck All does not require a reboot for the changes to take effect. Operations Guide 931293D CyberData Corporation...
  • Page 80 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 81 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RINGING</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79...
  • Page 82 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>NIGHTRINGING</event> </cyberdata> Operations Guide 931293D...

  • Page 83: Configure The Door Strike Relay

    Windows application. This section describes operations for running firmware version 4.8 or later of the Dual Door Strike Relay. If you have an older version of the firmware, then please contact CyberData Technical Support. The version number appears in the...
  • Page 84 You must click on the Save button and then the Reboot button for the changes to take effect. Note Associating a DSR does not require a reboot. However, you should reboot the device after disassociating a DSR. Operations Guide 931293D CyberData Corporation...

  • Page 85: Configure The Autoprovisioning Parameters

    Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-35. Figure 2-35. Autoprovisioning Page CyberData Outdoor Intercom Operations Guide 931293D CyberData Corporation...
  • Page 86 Set Time with NTP Server on boot setting on the Device Configuration Page page (see Table 2-7). Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 931293D CyberData Corporation...
  • Page 87 3. Option 150 - an IP address to a tftp server 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. Operations Guide 931293D CyberData Corporation...
  • Page 88 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 89 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931293D CyberData Corporation...
  • Page 90 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931293D CyberData Corporation...
  • Page 91 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931293D CyberData Corporation...
  • Page 92 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 93 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 94 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931293D CyberData Corporation...
  • Page 95 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931293D CyberData Corporation...
  • Page 96 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931293D CyberData Corporation...

  • Page 97: Upgrade The Firmware And Reboot The Intercom

    2.7.1 Downloading the Firmware To download the firmware to your computer: 1. Download the latest firmware file from the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011186/ 2. Unzip the firmware version file. This file may contain the following: • Firmware file •...
  • Page 98 4. Click on the Firmware menu button to open the Firmware page. See Figure 2-37. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.7.2, "Reboot the Device".

  • Page 99: Reboot The Device

    Section 2.6.4, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-38). A normal restart will occur. Figure 2-38. Home Page CyberData Outdoor Intercom 186100001 v11.7.1 Reboot Operations Guide 931293D CyberData Corporation...

  • Page 100: Command Interface

    --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_2=yes" Play the "3" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_3=yes" Operations Guide 931293D CyberData Corporation...
  • Page 101 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_doorajar=yes" Operations Guide 931293D CyberData Corporation...
  • Page 102 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_rebooting=yes" Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_restoringdefault=yes" Operations Guide 931293D CyberData Corporation...
  • Page 103 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ sensor.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.6.7.2, "Point-to-Point Configuration" Operations Guide 931293D CyberData Corporation...

  • Page 104: Appendix A Mounting The Intercom

    Table A-2. Optional Accessories (for gooseneck mounting) Quantity Part Name Illustration Carriage bolt nuts Carriage bolts Carriage bolt washers Table A-3. Optional Accessories Quantity Part Name Illustration Spacer for half-inch set conduit connector 531085B hole plug assembly Operations Guide 931293D CyberData Corporation...

  • Page 105: Dimensions

    DIMENSIONS ARE IN INCHES [MILLIMETER] Figure A-2. Unit Dimensions—Rear View with Mounting Hole Locations Dimensions are in Inches [Millimeter] 0.869 [22.07] ø0.280 [ø7.11] (4 Places) ø0.854 [ø21.69] 3.380 [85.85] 1.690 [42.93] 1.690 0.869 [22.07] [42.93] 3.380 [85.85] Operations Guide 931293D CyberData Corporation...
  • Page 106 Figure A-3. Shroud Dimensions—Front and Side View with Mounting Hole Locations 3.434 [87.23] 5.276 [134.00] ø0.280 [ø7.11] (4 PLACES) ø0.854 [ø21.69] 1.690 [42.93] 3.380 [85.85] 0.948 [24.07] Dimensions are in Inches [Millimeter] Operations Guide 931293D CyberData Corporation...

  • Page 107: Overview Of Installation Types

    An overview of the installation types and the required components are provided in Table A-4. Table A-4. Overview of Installation Types Installation Type What You Need Outdoor, on surface 011186 Intercom only Outdoor, on surface with shroud (increased resistance) 011186 Intercom 011188 Weather Shroud (sold separately) Operations Guide 931293D CyberData Corporation...

  • Page 108: Network Cable Entry Restrictions

    Figure A-4 for the conduit mounting restrictions (side entry). Figure A-4. Conduit Mounting Restrictions (Side Entry) Hole Plug Assembly 5/32" Spacer 1/2" Set Screw Connector (Not Provided) 1/2" Conduit (Not Provided) Network Cable (Not Provided) Operations Guide 931293D CyberData Corporation...

  • Page 109: Conduit Mounting Restrictions (Rear Entry Without Shroud)

    Figure A-6 for the conduit mounting restrictions (rear entry with shroud). Figure A-6. Conduit Mounting Restrictions (Rear Entry with Shroud) 1/2" Conduit Connector Spacer Here (Not Provided) 1/2" Conduit (Not Provided) Network Cable (Not Provided) Operations Guide 931293D CyberData Corporation...

  • Page 110: Ground Cable Installation

    SIP Outdoor Intercom. Figure A-7. Ground Cable Installation Ground Wire Ground Lug (Not Provided) Note: To mount the intercom, use methods compliant with local electrical codes. Operations Guide 931293D CyberData Corporation...

  • Page 111: Service Loop Cable Routing

    Gang Box Figure A-9. Network Cable Service Loop Routing Route cable(s) inside of the Route Cable(s) inside Gang Box to Creates Service Loop Gang Box to create the service loop. Network Cable (not provided) Operations Guide 931293D CyberData Corporation...

  • Page 112: Securing The Intercom

    PCB assembly to the gang box. To prevent over-torque damage to the gasket, do not apply more than 10 inch-pounds force. Over-torquing will cause GENERAL ALERT the gasket to tear, risk moisture intrusion, and effectively void the manufacturer's warranty. Operations Guide 931293D CyberData Corporation...

  • Page 113: Additional Mounting Options

    (Sold Separate) 1/4" Washer (3x) 1/4" Nut (3x) 2-Gang Box Ground Cable (Not Provided) Ground Lug Rotate 2-Gang Box for Desire Conduit Mounting Direction 1/2" Set Screw Connector Nut Security Torx Screws Faceplate & PCB Assembly Operations Guide 931293D CyberData Corporation...

  • Page 114: Concrete Wall Mounting Option (Not Provided)

    Assembly (Hole Plug, Washer & Nut) 1/4" Concrete Wall Anchors (Not Provided) Spacer (One Provided) 1/2” Set Screw Connector 1/4" Carriage (Not Provided) Screw (Not Provided) 1/2" Conduit (Not Provided) Network Cable In (Not Provided) Operations Guide 931293D CyberData Corporation...

  • Page 115: Goose Neck Mounting Option (Not Provided)

    CABLE ROUTING] Security Torx Hole Plug Assembly [Hole Plug] (REMOVE HOLE PLUG ASSEMBLY FROM 2-GANG BOX BEFORE FASTEN IT TO SHROUD AND/OR GOOSENECK) 1/4" Washer (3x) 1/4" Nut (3x) Faceplate NETWORK Assembly CABLE (NOT PROVIDED) Operations Guide 931293D CyberData Corporation...

  • Page 116: Ground Cable Installation For Goose Neck Mounting Option

    GOOSENECK (NOT PROVIDED) Ground Lug GOOSENECK [CUTAWAY VIEW TO SHOW Ground Cable (Not Provided) CABLES ROUTING] (to Ground Lug) Grounding Rod and Clamp (Not Provided) NETWORK & GROUND CABLES (NOT PROVIDED) Operations Guide 931293D CyberData Corporation...

  • Page 117: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 931293D CyberData Corporation...

  • Page 118: Appendix C Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: http://www.cyberdata.net/voip/011186/ C.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011186/ Operations Guide 931293D...

  • Page 119: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.

  • Page 120: Index

    LED 20 configurable parameters 34, 42 address, configuration login 29 contact information 112 alternative power input 6 contact information for CyberData 112 announcing a device’s IP address 22 current network settings 42 audio configuration 64 CyberData contact information 112...
  • Page 121 (not provided) 108 home page 29 ground cable installation 103 http POST command 93 ground cable installation for goose neck mounting http web-based configuration 5 option 109 network cable entry restrictions 101 Operations Guide 931293D CyberData Corporation...
  • Page 122 57 set time with external NTP server on boot 35 port setting up the device 10 local SIP 46 settings, default 23 remote SIP 46 shroud dimensions and mounting hole locations 99 posix timezone string Operations Guide 931293D CyberData Corporation...
  • Page 123 SIP server lease 46, 49 unregister on reboot 46 user ID, SIP 45 SIP registration 45 SIP remote SIP port 46 warranty policy at CyberData 112 SIP server 45 web access password 25 password for login 45 web access username 25...

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