Xerox Phaser 4620 Service Manual page 82

12-100-00, 12-487-00 Jam at Finisher Entrance RAP
12-100-00 Media jam at Finisher entrance as indicated by the Finisher entrance sensor.
12-487-00 Media jam at Finisher entrance as reported by the Finisher entrance sensor.
BSD-Reference: WD 17
Initial Actions
• Check media transport through the IOT Exit Assembly.
• Check the Finisher entrance sensor actuator.
• Check for obstructions in the media path.
Procedure
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
NOTE: Remove the Stacker Shield Assembly,
entrance motor.
Check the condition of the Finisher feed rollers. The feed rollers are clean and rotate freely.
Y N
Clean or repair the affected feed rollers.
Select dC330 code 12-800 to test the Finisher Entrance Sensor. The sensor signal changes
(high/low).
Y N
Remove the Finisher, GP 14 to check the condition of the Finisher option connector, sen-
sor and harness. The sensor is connected and the harness undamaged.
Y N
Replace the sensor or repair the harness.
Replace the Finisher Control Board,
Select dC330 code 12-100 to test the Finisher entrance motor,
rotates (on/off).
Y N
Check the entrance motor connection and harness. Repair or reconnect as necessary.
Check the Finisher option harness in the Finisher right cover. The harness is undamaged.
Y N
Repair the harness.
Replace these components in order until the error is corrected.
1. IOT Upper Option Harness, PL 10.30 Item 24
2. MCU Board, PL 3.10 Item 3
Status Indicator RAPS
12-100-00, 12-487-00, 12-200-00
WARNING
REP 12.24 to access the sensor, agitator, and
REP 12.2.
PL 12.40 Item 10. The motor
12-200-00 Jam 1 in Finisher RAP
08-500-00 Media did not reach the exit sensor and remains inside the Finisher.
BSD-Reference: WD 17
Initial Actions
• Check the Finisher exit sensor and actuator.
• Check for obstructions blocking the media path.
Procedure
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
NOTE: Remove the Finisher top cover,
REP 12.5 to access the transport motor.
Check the condition of the Finisher feed rollers. The feed rollers are clean and rotate freely.
Y N
Clean or repair the affected feed rollers.
Select dC330 code 12-805 to test the Finisher exit sensor. The
(high/low).
Y N
Remove the Finisher, GP 14
sor and harness. The sensor is connected and the harness undamaged.
Y N
Replace the sensor or repair the harness.
Replace the Finisher Control Board,
Select dC330 code 12-110 to test the Finisher transport motor,
rotates (on/off).
Y N
Check the transport motor connection and harness. Repair or reconnect as necessary.
Check the Finisher option harness in the Finisher Right Cover. The harness is undamaged.
Y N
Repair the harness.
Replace these components in order until the error is corrected.
1. IOT Upper Option Harness, PL 10.30 Item 24
2. MCU Board, PL 3.10 Item 3
5/2011
2-58
WARNING
REP 12.18 to access the sensor and actuator. Use
sensor
to check the condition of the Finisher option connector, sen-
REP 12.2.
PL 12.40 Item
Revision - Xerox Internal Use Only
Phaser 4600/4620 Printer Service Manual
signal changes
8. The motor