Call Transfer; Three-Way Conference Call; Multiple-Way Call; Multi-Line - New Rock Technologies NRP1012 User Manual

NRP1012 Series IP Phone

3.1.8 Call Transfer

Blind Transfer
During conversion, you can press the Transf key, enter the number to transfer to, and press "#" to
transfer the current call to a third party. After the transfer, you are disconnected with the caller. Note
that you cannot select the SIP line when the call transfer is enabled.
Attended Transfer
To make an attended transfer, press the Transf key, enter the number to transfer to, and press SEND
during the conversion. After the third party answers, press Transf to complete the operation. Note that
to enable this function, you need to enable call waiting and call transfer first.
Alert Transfer
During the conversation, press the key Transf, enter the number to transfer to, and press SEND (the
connection is not established yet). As soon as the call is answered, press Transf to complete the
operation. Note that to enable this function, you need to enable call waiting and call transfer first.

3.1.9 Three-Way Conference Call

Press the Conf key during the conversation.

The first call is placed on hold. Enter the conference ID to join after hearing a dial tone, and press

SEND.
When the call is answered, press Conf and add the first call to the conference.

If you want to leave the conference, press the Split key.

Note: This function operates normally only when your VoIP service provider supports RFC3515. To
enable this function, you need to enable the call waiting function.

3.1.10 Multiple-Way Call

If theNRP1012/P is in the hook/handsfree/headset mode, press HOLD set the delay period (which is
displayed as "--" on the screen). Each–"-"represents two seconds. For example, if you enter "123-45",
the phone will send out "45" two seconds after "123"; if you enter "123---45", the phone sends out "45"
six seconds after "123".
Note: The function key must be configured as a HOLD.

3.1.11 Multi-line

By default, you can register and concurrently use a maximum of 6 SIP accounts on the NRP1012/P.
Lines 1-4 corresponding to the NRP1012/P are SIP line, enabling you to select an SIP account to make
a call. If the SIP account corresponding to a certain line key fails to be registered, the NRP1012/P
prompts you the registration failure.
The NRP1012/P allows enterprise users to answer multi-way calls and make multi-line call. You can
answer a maximum of 10 incoming calls, with 9 calls being in held and only one call being answered
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