Call Hold; Call Transfer; Mute Calls - New Rock Technologies NRP2000/W User Manual

NRP2000/W IP Phone User Manual

3.5 Call Hold

The current calling will be hold by pressing soft key "Hold" or
after pressing soft key "Resume" or
calling, the conference will be held after pressing "Hold" key, and be resumed to 3-way conference after
pressing "Hold" Key again. Remember the conversation is still on hold without being ended even if hung up
under the status of hold.

3.6 Call Transfer

1. Attended call transfer
The attended transfer allows user to call a third-party before transferring the calling.
While calling, press the "Transfer" soft key to hold the current call and dial the target number you want to
transfer to on the activated line and press "Send" soft key to call that number. After the target party answers
the call, press "Transfer" soft key again to complete the transfer.
If the target number has been setup in the current BLF list, and you have already finished the necessary
setup on Webpage of NRP2000/W, there is an easier way to complete the attend transfer. While calling,
press the corresponding BLF key of the target number and then press the "Transfer" soft key, the attend
transfer will be achieved.
2. Blind call transfer
The blind transfer allows user to transfer a call without speaking to the third party. On the user side, the call
will be ended as soon as the target phone number is dialed.
Operating steps: Press "More" soft key to get more option, then press "Bxfer" soft key, input the transfer
target number and press "Send" soft key.
If the target number has been setup in the current BLF list, and you have already finished the necessary
setup on Webpage of NRP2000/W, there is an easier way to complete the Blind transfer. While calling, press
the corresponding BLF key of the target number, the blind transfer will be achieved.

3.7 Mute Calls

The input audio will be not transmitted to peer phone after pressing
muted even switched among different modes of speaker, handset and headset. To un-mute, just press
key again.
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or the corresponding line key. Even on 3-way conference
, and the held call will be resumed
key, and the phone will be
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