Summary of Contents for New Rock Technologies NRP1012
Page 1
New Rock Technologies, Inc. NRP1012 Series IP Phone User Manual NRP1012 NRP1012/P http://www.newrocktech.com/index_E.asp Email: gs@newrocktech.com MSN: newrock.gs@hotmail.com Skype: newrock.gs...
Safety Notices Please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device. Please use an external power supply that is included in the package. Other power supplies may ...
NRP1012 Series IP Phone User Manual Introduction 1.1 Appearance of an IP Phone Figure 1-1 Appearance of an IP Phone Table 1-1 Keypad description Name Description The default is defined as the SIP line key, the user can select keys SIP line call, the call can also be defined as a line key, the Line key call for a different way selector.
User Manual NRP1012 Series IP Phone Name Description Checks information about the missed call, incoming call and History outgoing call. Dials the last call number when the IP phone is in the hook off/hands-free mode. Checks the outgoing call when the IP phone is in the stand-by ...
NRP1012 Series IP Phone User Manual Port Name Description Earpiece Port type: RJ-9 connector 1.2 Icon Description Table 1-3 Icon description Icon Description Call out Call in Call hold Auto answer Mute Contact Do not Disturb (DND) Hand-free Hook Headset...
User Manual NRP1012 Series IP Phone Table 1-5 Programmable key LEDs for Presence LED Status Description Steady green The object is online. Slow blinking red The object is ringing. Steady red The object is active. The object is failed./No subscribed.
NRP1012 Series IP Phone User Manual Item Description Power consumption Idle: 2.5W/Active: 2.8W LCD size 80 x 42mm Operation temperature 0 to 40 ℃ Relative Humidity 10 to 65 % Broadcom VoIP chipset SDRAM 16 MB Flash 4 MB Weight 1.2 Kg...
ADSL is used, you need to set the network mod to PPPOE. With a substitute broadband router NRP1012/P itself has the broadband routing capability. As long as the WAN port of the NRP1012/P is properly connected to the broadband modem and the LAN port of the NRP1012/P is connected to your computer or other devices with Internet capability, you can access the Internet.
The factory network mode of the NRP1012/P is DHCP, allowing the NRP1012/P to access the network as long as there is a DHCP server. If there is no DHCP server available, you need to change the network mode of the NRP1012/P to Static IP or PPPoE according to the network type.
Page 17
Step5 Press Back six times to return to the stand-by screen. Step6 Check the status. If the screen shows “Negotiating…”, the NRP1012/P is trying to access the PPPoE Server; if the screen shows an IP address, the PPPoE mode takes effect.
NRP1012 Series IP Phone User Manual Phone Function 3.1 Basic Function 3.1.1 Making a Call Call Device You can make a phone call via the following modes: If you pick up the handset, the icon will display in the upper left corner of the screen.
User Manual NRP1012 Series IP Phone 3.1.3 DND the icon will display in the Press the DND key to activate the DND mode. In DND mode, middle of the screen and all the incoming calls will be rejected. The rejected incoming calls will be prompted in the incoming call page, and you can check such information in the Call History.
By default, you can register and concurrently use a maximum of 6 SIP accounts on the NRP1012/P. Lines 1-4 corresponding to the NRP1012/P are SIP line, enabling you to select an SIP account to make a call. If the SIP account corresponding to a certain line key fails to be registered, the NRP1012/P prompts you the registration failure.
User Manual NRP1012 Series IP Phone for the moment. In addition, you use the navigation key to select a call to retrieve. After pressing HOLD, the selected call is retrieved and the current call is held automatically. You can define the four line keys as multi-line keys on the Web page, with each line key corresponding to a call.
NRP1012 Series IP Phone User Manual *3* represents a specified prefix code. To enable the redial function, A needs to dial *3* and B’s phone number in sequence. *4* represents a specified prefix code. To disable the redial function, A needs to dial *4* and B’s phone number in sequence.
User Manual NRP1012 Series IP Phone There are some options to configure: Mode, Date, Time, Text, and Ring Tone. After the configuration, press Save. Voice Mail Press Menu -> Application -> Voice Mail -> Enter. Select the SIP line to be configured with a voice mail through the navigation key ...
Page 25
NRP1012 Series IP Phone User Manual you monitor the status (idle, ringing, or busy) of other SIP account. For information about the LED status, see 1.3 LED Indicator. Note: In the Web interface, you can also set the pickup number to activate the pickup function. For example, if you set the BLF number to 212, and the pickup number to 189, when there is an incoming call to 212, you can press the BLF key to pick up the incoming call of 212.
User Manual NRP1012 Series IP Phone Lock Call Back Power Light Hide DTMF Prefix Hot Desking- Setting the key as a DTMF key You can configure the key as a DTMF key. This key function allows you to dial a preset number or enter the number during the conversation.
NRP1012 Series IP Phone User Manual can receive anonymous calls. 3.3.3 Ban Outgoing Press Menu -> Features -> Ban Outgoing -> Enter. Enable or disable this function using the navigation keys . If you choose Enabled, you cannot call any number.
User Manual NRP1012 Series IP Phone Enable this function using the navigation keys and insert a headset. After that, the headset rings when the phone has an incoming call. 3.3.9 Power Light Press Menu -> Features -> Enter -> Power Light -> Enter.
NRP1012 Series IP Phone User Manual Phone Settings 4.1 Basic Settings 4.1.1 Keyboard Press Menu -> Settings -> Enter -> Basic Settings -> Enter -> Keyboard -> Enter. You can set the DSS key settings, Programmable keys, Desktop Long Pressed, Soft Key as ...
User Manual NRP1012 Series IP Phone 4.1.7 Language Press Menu -> Settings -> Enter -> Basic Settings -> Enter -> Language -> Enter. Choose the language using the navigation keys. The default two languages are English and Chinese.
5.2 Setting the NRP1012/P through a Web Browser When both the NRP1012/P and your PC are connected to the network, enter the IP address of the WAN port of the NRP1012/P as the address bar. The IP address of the NRP1012/P can be obtained by pressing the navigation key (such as http://xxx.xxx.xxx.xxx/ or http://xxx.xxx.xxx.xxx:xxxx/).
User Manual NRP1012 Series IP Phone Figure 5-1 Login interface After configuring the IP phone, you need click Save in the config tag of Maintenance to save your modification. Otherwise, the phone restores the configuration before modification after reboot. 5.3 Basic Configuration 5.3.1 Status...
The connection mode of the phone varies with the network condition. You need to select a proper mode according to the real world situation. The NRP1012/P provides three network connection modes: Static IP: If your ISP server provides you a static IP address, you can choose this mode, and fill in ...
User Manual NRP1012 Series IP Phone Figure 5-4 Static IP settings interface Table 5-2 Static IP settings parameters Name Description IP Address Inputs the IP address distributed to you. Subnet Mask Inputs the subnet mask distributed to you. IP Gateway Inputs the gateway address distributed to you.
NRP1012 Series IP Phone User Manual Name Explanation Authentication Inputs the password for SIP registration. Password SIP User Inputs the phone number registered to the SIP server. Enable Enable/disable registration. Registration Click Next to display detailed configuration information just set.
User Manual NRP1012 Series IP Phone Table 5-4 PPPoE settings parameters Name Description Inputs the name of a PPPoE server. If the PPPOE service provider has no special Server Name requirements , you can use the default value. User Inputs your ADSL account.
NRP1012 Series IP Phone User Manual 5.3.4 Language Figure 5-8 Language setting interface Table 5-6 Language parameters setting Name Description Language Sets the language of the phone. The default language is English. Sets the greeting words to be displayed on LCD screen.
User Manual NRP1012 Series IP Phone 5.4 Network 5.4.1 WAN Figure 5-9 WAN setting interface Table 5-7 WAN parameters setting Name Description WAN Status Active IP Address Specifies the current IP address of the phone. Current Subnet Specifies the subnet mask of the phone.
NRP1012 Series IP Phone User Manual Name Description Indicates whether to enable the DHCP mode. If you choose this mode, the phone can DHCP obtain the network-related information automatically from the DHCP server automatically, and no action is required. Indicates whether to enable PPPoE mode. If you choose this mode, you need to input PPPoE the ADSL account and password.
5.4.3 QoS & VLAN The NRP1012/P supports 802.1Q/P and DiffServ configurations. The VLAN function can be divided into Voice VLAN and Data VLAN by VLAN IDs. If Data VLAN is configured, signaling, voice streams, and other data streams are tagged with different VLAN IDs to make the VLAN application more flexible.
NRP1012 Series IP Phone User Manual Table 5-9 QoS & VLAN parameters setting Name Description Link Layer Discovery Protocol (LLDP) Settings Enable LLDP Enables the LLDP function. Package Specifies the interval at which LLDP packets are sent, in seconds. The default value is Interval(1-3600) Enables the LLDP Learn function.
User Manual NRP1012 Series IP Phone Figure 5-12 Service port setting interface Table 5-10 Service port parameters setting Name Description Service Port Settings Web Server Type Sets a web service protocol. The value can be HTTP or HTTPS. Sets a Web browser port. The default port number is 80. To increase the system safety, you are recommended to change the port to a non-80 standard port, and save the configuration.
NRP1012 Series IP Phone User Manual 5.4.5 DHCP Server Figure 5-13 DHCP server setting interface Table 5-11 DHCP server parameters setting Name Description Lists the IP address and MAC address allocated through DHCP. If the LAN port of the DHCP Client...
User Manual NRP1012 Series IP Phone Name Description Subnet Mask Sets the subnet mask of the lease table. IP Gateway Sets the default IP gateway of the lease table. DNS Server Sets the default IP address of the DNS server of the lease table. Click Add to add Address entries to the lease table.
NRP1012 Series IP Phone User Manual Figure 5-14 TIME&DATE setting interface Table 5-12 TIME&DATE parameters setting Name Description Simple Network Time Protocol (SNTP) Settings Enable SNTP Enables SNTP. Enable DHCP Enables DHCP Time so that the phone will automatically synchronize the standard Time time.
User Manual NRP1012 Series IP Phone Name Description Offset Sets the variety length. Month Sets the start and end month. Week Sets the start and end week. Sets the start and end day. Hour Sets the start and end hours.
User Manual NRP1012 Series IP Phone Table 5-13 SIP parameters setting Name Description SIP Line In this part, you can choose one of the four SIP lines and configure a SIP account for it. Basic Settings Status Indicates whether the phone is registered to the SIP server. Available values include Applied and Unapplied.
Page 49
NRP1012 Series IP Phone User Manual Name Description Specifies the IP address of a proxy server. (Usually, the SIP service provider provides a server with configurations of the proxy server and registration server being identical. Proxy Server If configurations (such as the IP address) of the proxy server and registration server are Address different, you need to make modifications as needed.
Page 50
User Manual NRP1012 Series IP Phone Name Description Auto Answer Sets the timeout period for the phone to automatically answer the incoming call. For Timeout example, if the value is set to 60, the phone will automatically answer the call that is not answered within 60 seconds.
Page 51
NRP1012 Series IP Phone User Manual Name Description Keep Alive Type Sets the keep alive type. If the value is set to Option, the phone will send an option SIP message at a set interval, and the server will send “200OK” in response. If the value is set to UDP, the phone will send a UDP message at a set interval to the server.
Page 52
User Manual NRP1012 Series IP Phone Name Description Enable Display Quotes the display name in output signaling message for server compatibility. name Quote Enable Enables the invite sip message to contain the user=phone field for server user=phone compatibility. Click to talk Enables the click to Talk function.
NRP1012 Series IP Phone User Manual 5.5.2 IAX2 Figure 5-16 IAX2 setting interface Table 5-14 IAX2 parameters setting Name Description Status Indicates whether the phone has been registered to the IAX2 server. The value can be Applied or Unapplied. Server Address Specifies the IP address of the IAX2 server.
User Manual NRP1012 Series IP Phone Name Description Enables the IAX2 server to support echo test, a function to check whether the communication initiated by a terminal to a selected platform is normal. If the value is Echo Test set to Enabled, the echo test number is in text format, the phone uses the echo test Number number to replace the echo test text..
NRP1012 Series IP Phone User Manual Name Description Server Port Sets the port of a SIP STUN server. Blinding Period Sets the interval at which the STUN server identifies the NAT type. If the NAT server finds that a NAT mapping is idle after a certain period of time, it will release the mapping.
User Manual NRP1012 Series IP Phone numbers. []” are added to specify the value range. It may be a range, a list of ranges Square brackets “ separated by commas, or a list of digits. If a user dials 11 digit numbers started from 135 to 139, the phone will automatically add 0 before the dialed numbers.
Page 57
NRP1012 Series IP Phone User Manual The following describes how to configure the dial peer table to achieve the configuration of multiple accounts simultaneously: 9T indicates that if the phone is configured with a SIP1 server and has been registered to the server, all users attempting to make phone calls through the SIP1 server need to add 9 before the phone number.
User Manual NRP1012 Series IP Phone Step match line information, comparing the selected dial-up line is a line in the table and dialpeer is the same, if the same, continue down the match, otherwise the next query. The third step is for a prefix or exact match.
NRP1012 Series IP Phone User Manual Set by web Description Example When you dial The phone will automatically send out “8309“, the number alias number adding your dialed number, that the SIP1 server if your dialed number starts with your set receives is phone number.
User Manual NRP1012 Series IP Phone Table 5-18 Audio setting parameters Name Description First Codec Specifies the first preferential DSP codec. The value can be G.711A/u, G.722, G.723.1, 726-32 G.729AB, or None. Specifies the second preferential DSP codec. The value can be G.711A/u, G.722, Second Codec G.723.1,726-32 G.729AB, or None.
User Manual NRP1012 Series IP Phone Table 5-19 Feature parameters setting Name Description DND (Do Not Enables the phone to reject any incoming call and prompt the caller that the phone is Disturb) busy. The outgoing call of the phone is not affected.
Page 63
NRP1012 Series IP Phone User Manual Name Description Auto Redial Sets the auto redial times of the phone. Times Hide DTMF Specifies the hide DTMF mode. Auto Headset Ring From Enables Ring From Handset by selecting it, the phone plays ring tone from handset.
User Manual NRP1012 Series IP Phone Name Description Enable Auto Switch Line Allow IP Call Play Talking DTMF Tone Play Dialing DTMF Tone Action Settings Action Specifies the Action URL that reports the operation of the phone to the server, for Settings example, url: http://InternalServer /FileName.xml? (Internal Server is the server IP...
NRP1012 Series IP Phone User Manual re-issues the dial tone, the user continues to enter the number, after the end of the closing number, the phone number will be prefixed and analog secondary dial tone is sent to the back of the numbers together with the server.
User Manual NRP1012 Series IP Phone Figure 5-22 Contact setting interface Table 5-21 Contact parameters setting Name Description Phonebook Table Name Displays the number of the incoming call in the form of contact name on the LCD screen. Shows the detail of the current phonebook.
Page 67
NRP1012 Series IP Phone User Manual Name Description Office Number Specifies the office number. Mobile Number Specifies the mobile number. Other Number Specifies the other number. Ring Type Specifies a ring type for the incoming calls. Line Specifies the sip line for each number.
User Manual NRP1012 Series IP Phone 5.6.5 Remote Contact Figure 5-23 Rremote Contact setting interface In this page, you can configure an address for the XML phonebook address. After that, you can directly access the corresponding remote phonebook after pressing the remote contact key on the phone.
NRP1012 Series IP Phone User Manual 5.6.6 Web Dial This function enables you to make a call through the Web page. After inputting the phone number and select a line, you can call out by clicking Dial. To terminate a call, click Hangup.
Page 70
User Manual NRP1012 Series IP Phone Value format IP:Port,the IP address of multicast is range from 224.0.0.0 to 239.255.255.255,port is greater than 1024 If multicast codec is G722, the LCD screen will displays "HD", which means the phone is sending...
Page 71
NRP1012 Series IP Phone User Manual Enable Page Priority Page priority determines the phone how to handle the newly received multicast RTP stream when in a multicast session. Enabled page priority, the phone will automatically ignore the low priority multicast RTP stream and receive the high priority multicast RTP stream and hold the current multicast session;...
NRP1012 Series IP Phone User Manual Table 5-23 Function Key parameters setting Name Description Screen Configuration Contrast Sets the contrast of the screen. Enable Backlight Turns the backlight on or off. Line Key Settings In this part, you can set the Line: select Auto, SIP1, SIP2 or IAX2 in function key type. After you set it, you pick up handset or hands-free, press this function key, and then you can use the corresponding SIP line.
User Manual NRP1012 Series IP Phone Figure 5-27 EXT KEY interface 5.7.3 Sofykey You can configure different functions for each softkey in the screen interface. 5-44 www.newrocktech.com...
5.8.1 Auto Provision Figure 5-29 Auto provision setting interface The NRP1012/P supports PnP, DHCP, and Phone Flash to obtain the parameters. After PnP, DHCP, and Phone Flash are all deployed, the terminal goes through the following process to obtain the server address and other parameters when it boots up: ...
NRP1012 Series IP Phone User Manual Table 5-24 Auto provision parameters setting Field name Explanation Auto Update Setting Current Config Specifies the version of the current configuration file. If the version of the CFG Version configuration file downloaded is the same as same as that of the running one, the system does not enable auto provision.
User Manual NRP1012 Series IP Phone Field name Explanation Specifies different update modes: Update Mode 1. Disable 2. Update after reboot 3. Update at time interval TR069 Settings Enable TR069 Enables TR069. ACS Server Type Specifies the type of an ACS server.
NRP1012 Series IP Phone User Manual Figure 5-30 Syslog setting interface Table 5-25 Syslog parameters setting Name Description Syslog Settings Server Address Specifies the IP address or domain name of the Syslog server. Server Port Specifies the port of the Syslog server.
User Manual NRP1012 Series IP Phone 5.8.3 Config Figure 5-31 Config setting interface Table 5-26 Congif parameters setting Name Description Save Saves the current configuration. Configuration Note: You can save all changes of configurations. Click the Save button, all changes of configuration will be saved, and become effective immediately.
NRP1012 Series IP Phone User Manual Figure 5-32 Update setting interface Table 5-27 Update parameters setting Name Description Web Update Updates the Web page. You can click the Browse button, find out the configuration file saved before or provided by manufacturer, and download the configuration file to Web Update the phone Alternatively, you can download the update system file of the phone .
User Manual NRP1012 Series IP Phone Name Description Type Specifies the update type. The value can be: 1. Application update: downloads the system update file. 2. Config file export: uploads the configuration file to the FTP/TFTP server, name and save it.
NRP1012 Series IP Phone User Manual Table 5-28 Access parameters setting Name Description Keyboard Sets the password for entering the setting menu of the phone through the phone‘s key Password board. The password is digit. Keyboard Lock Settings User Sets the account user name.
User Manual NRP1012 Series IP Phone 5.9 Security 5.9.1 Web Filter Figure 5-35 Web filter interface In this page, you can configure devices in a certain IP address segment to access the MMI of the phone for configuration and management.
NRP1012 Series IP Phone User Manual Figure 5-36 Firewall setting interface Table 5-30 Firewall parameters setting Name Description Firewall Type Enable Input Enables the application of input rules on the firewall. Rules Enable Output Enables the application of output rules on the firewall.
User Manual NRP1012 Series IP Phone Name Description Deletes an input or output rule as needed. 5.9.3 NAT NAT Settings Net Address Translation (NAT) is an IP address translation (IP address mapping) protocol. It is used to transform the private IP address and port to public IP address and port.
NRP1012 Series IP Phone User Manual Name Description Application Layer Gateway (ALG) Settings PPTP ALG Enables/disables point-to-point tunneling protocol (PPTP) ALG. By default, PPTP ALG is enabled. NAT Table Option Transfer Type Specifies the type of the protocol for NAT mapping, TCP or UDP...
User Manual NRP1012 Series IP Phone Name Description Selects L2TP. You can choose only one for current state. After you select it, you’d better save the configuration and reboot your phone. Enable VPN Enable or disable VPN. Layer 2 Tunneling Protocol (L2TP) VPN Server Specifies the IP address of a VPN L2TP server.
NRP1012 Series IP Phone User Manual 5.10 Logout You can quit the Web page by clicking Logout. For the next access, you need to input the username and password again. Figure 5-40 Logout setting interface New Rock Technologies, Inc. 5-59...
NRP1012 Series IP Phone User Manual Appendix 6.1 Voice Features The NRP1012/P can provide the following voice features: Six SIP servers SIP 2.0 (RFC 3261) and the corresponding RFCs IAX2 Three SIP lines (users can simultaneously register to three SIP server and choose any one of them to carry out call-in and call-out services) ...
QoS with DiffServ Network tools including ping, trace route, and telnet client 6.3 Maintenance and Management The NRP1012/P can provide the following maintenance and management functions: Application update in POST mode Web, Telnet and keypad management ...
Page 93
NRP1012 Series IP Phone User Manual Auto provisioning (automatic configuration update and system maintenance) www.newrocktech.com...