FLIR T43 Instruction Manual
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FLIR T43 Instruction Manual

FLIR T43 Instruction Manual

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Instruction Manual
FLIR T43 Series Thermal
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Summary of Contents for FLIR T43

  • Page 1 Instruction Manual FLIR T43 Series Thermal Camera...
  • Page 3 Instruction Manual FLIR T43 Series Thermal Camera #LX400062; r. 1.0/24298/24299; en-US...

  • Page 5: Table Of Contents

    Table of contents Overview ....................1 Thermal Imaging Overview ..............2 Tri-Mode IP/MPX/Analog Overview............3 Web Configuration Setup ..............4 Supported Browsers..............4 Internet Explorer Setup ..............4 Safari Setup................4 Firefox Setup ................5 Google Chrome Setup ..............6 Live View ....................8 Setup ....................10 Camera ..................
  • Page 6 Installing FLIR Cloud™ Client ............53 Adding a Camera over the Local Network (LAN) ......54 Adding a Camera over the Internet using a DDNS Address ....55 Using FLIR Cloud™ Client for PC or Mac ..........58 10.1 Home Page ................58 10.2...
  • Page 7 Table of contents Smartphone and Tablet Apps .............. 84 11.1 iPhone..................84 11.1.1 Prerequisites ..............84 11.1.2 Connecting to your IP camera on an iPhone ......84 11.1.3 Live View Interface ............85 11.1.4 Controlling PTZ Cameras..........86 11.1.5 Viewing Snapshots and Videos with Local Files ....87 11.1.6 Using Playback Mode on iPhone ........

  • Page 9: Overview

    Overview This manual covers the following topics related to your FLIR T43 series thermal camera: • Web browser configuration interface: See 4 Web Configuration Setup, page 4. • Firmware upgrade tool: See 13 Firmware Upgrade Tool, page 123. • Central Management Software for PC / Mac: See 9 Connecting to Cameras with FLIR Cloud™...

  • Page 10: Thermal Imaging Overview

    Camera Settings menu or the MPX on-screen display (OSD). FLIR Systems, Inc. offers a comprehensive selection of training courses to help you to get the best performance and value from your T43 Series cameras. You can find out more at www.flir.com/training.

  • Page 11: Tri-Mode Ip/Mpx/Analog Overview

    Tri-Mode IP/MPX/Analog Overview The cameras offer three video output modes: standard analog, high definition (MPX), and • IP / PoE: Provides high definition video output through Ethernet. If you are not using PoE, make sure to connect the camera to a power source. •...

  • Page 12: Web Configuration Setup

    Port. • For example: http://192.168.0.100:80 • The IP address can be found using the FLIR Cloud CMS. See 9.3 Adding a Camera over the Local Network (LAN), page 54 for details. 2. A notification bar appears asking if you would like to install ActiveX® plugins. Click In- stall or Allow to install the plugins.

  • Page 13: Firefox Setup

    Port. • For example: http://192.168.0.100:80 • The IP address can be found using the FLIR Cloud CMS. See 9.3 Adding a Camera over the Local Network (LAN), page 54 for details. 2. A notification appears asking if you want to use the MMX plug-in. Click Allow... to use the plug-in.

  • Page 14: Google Chrome Setup

    Port. • For example: http://192.168.0.100:80 • The IP address can be found using the FLIR Cloud CMS. See 9.3 Adding a Camera over the Local Network (LAN), page 54 for details. 2. Click Please click here to download and install the plug-in.
  • Page 15 Web Configuration Setup 4. Enter the camera user name (default: admin) and password (default: admin) and click Login. NOTE If video from the camera does not appear after installation, quit Chrome™ by closing the browser window. Then restart Chrome™ and log back into your camera. #LX400062;...

  • Page 16: Live View

    Live View Upon login, the web interface opens to the Live View. NOTE Some functions are not available on all IP camera models, based on the features available. 1. Stream/Protocol Select: Allows you to select the video stream and protocol used in Live View.
  • Page 17 Live View 3. Menu Tabs • Live: Click to access Live View. • PTZ: On micro PT cameras, the PTZ Control Panel is opened using the PTZ tab, which replaces the button on the Video Display Controls panel. • Playback: Click to playback video from the camera’s microSD card (cameras that support microSD only).

  • Page 18: Setup

    (Video), and the audio settings for a camera with a microphone (Audio). NOTE For the T43 Series Mini Bullet cameras, the only camera setting available is the region of interest (ROI). See 6.1.2 Region of Interest (ROI), page 14 for more information. 6.1.1 Settings The Settings menu allows you to configure the image sensor settings for the camera.
  • Page 19 Setup To configure the thermal image profile: 1. Click Indoor, Outdoor, or General (called Default if the camera is in MPX mode) to change the camera image profile. Indoor (Sharpness = 0, Gamma = 3, Smart Scene = 50%) Outdoor (Sharpness = 20, Gamma = 5, Smart Scene = 15%) General (Sharpness = 10, Gamma = 3, Smart Scene = 15%) 2.
  • Page 20 Individual settings may be optimized for each your particular environ- ment. For more information, technical details, or background theory regarding these settings, visit www.flir.com/. To configure thermal image settings: 1. Under Brightness (also known as ITT Mean, ITT Offset, or ITT Midpoint), select a val- ue from 0 –...
  • Page 21 Setup 6. Under Colorization, select one of the following colorization palettes. The thermal cam- era image usually contains 256 “shades of gray” representing different temperatures present in a scene. The colorization palettes provide the ability to add color to the cam- era image through the use of Look Up Tables (LUT) that map the 256 temperature groupings to colors.

  • Page 22: Region Of Interest (Roi)

    Setup • Select the IceFire palette to use the same palette as the White Hot palette except coldest temperatures are blue and the hottest temperatures are red. 6.1.2 Region of Interest (ROI) Use the thermal region of interest (ROI) to select only the portion of the scene that the au- tomatic gain control (AGC) will use to optimize the image.

  • Page 23: Setting Roi To Match Motion Detection Areas

    Setup 3. Click and drag the box to adjust the location of the ROI region. 6.1.3 Setting ROI to Match Motion Detection Areas After configuring motion detection areas, you can set up the ROI to include all motion de- tection areas. To set ROI to match motion detection areas: 1.

  • Page 24: Video

    Setup 2. Click Camera>Settings to display the camera settings menu. 3. Under ROI Type, select Custom. ROI will automatically be set to include all motion areas. Multiple motion detection areas will result in a single ROI. 6.1.4 Video The Video tab allows you to configure the encoding settings for the camera. Video settings are divided into Main Stream and Sub Stream.

  • Page 25: Snapshot

    Setup To configure video quality settings: 1. Check Enable under Sub Stream to enable the sub stream or uncheck to disable. 2. For the Main Stream and Sub Stream, configure the following: • Code Stream Type: For the Main Stream, select Continuous to configure settings when motion is not detected, Motion to configure settings when motion is detected, or Alarm to configure settings when an alarm is detected.

  • Page 26: Overlay

    Setup To configure snapshots: 1. Configure the following: • Snapshot Type: Select Continuous to configure snapshots taken using scheduled recording. Select Event to configure snapshots activated by alarms. • Image Size: The image size of snapshots is the same as the resolution for the stream selected.

  • Page 27: Privacy Masking

    Setup 2. Under Time Title, click Enable to show the time. Check Week Display to show the time and day of the week. 3. Under Text Overlay, click Enable to display the Input Text and enter a custom mes- sage up to 5 lines, 15 characters per line. 4.

  • Page 28: Path

    Setup CAUTION Privacy masks block out parts of the camera image entirely and appear as black boxes in recordings. To configure video overlay: 1. Under Privacy Masking, you can create up to four privacy masks. • Click the corners of a privacy area to adjust the size of the privacy area. •...

  • Page 29: Network

    Setup To configure audio settings: 1. Check Enable under Main Stream, Sub Stream, or both to enable audio. 2. Under Encode Mode, select an encoding mode from PCM, G.711A and G.711Mu. 3. Click Save to save changes. 6.2 Network 6.2.1 TCP-IP The TCP-IP menu allows you to configure the camera for DHCP or Static IP addressing.

  • Page 30: Onvif

    If you change the HTTP Port to anything other than 80, you must enter colon (:) and the HTTP port in your web browser to access the camera (e.g. http://tomsmith.myddns-flir.com:85). • RTSP Port: Enter the RTSP Port (default: 554). The RTSP Port is used for special applications.

  • Page 31: Pppoe

    3. Under Password, enter the PPPoE password. 4. Click Save to save your changes. 6.2.5 DDNS The DDNS menu allows you to set up the camera with a free FLIR DDNS account for re- mote connectivity. You can register for a FLIR DDNS account at ddns.myddns-flir.com.

  • Page 32: Ip Filter

    Setup To configure DDNS: 1. Under Server Type, check the checkbox and select FlirDDNS. 2. Under Domain Name, enter the Domain Name from the confirmation email you re- ceived after registering for DDNS. 3. Under Username, enter the User Name from the confirmation email. 4.

  • Page 33: Upnp

    Setup To configure SMTP Settings: 1. Configure the following: • SMTP Server: Enter the SMTP server address. • Port: Enter the Port used by the server. • Anonymity: Check if the server allows anonymous logins or uncheck to enter cre- dentials to access the server.

  • Page 34: Multicast (Advanced)

    Setup To enable / disable the Bonjour service: 1. Check Enable to enable Bonjour or uncheck to disable. 2. Under Server Name, enter the name of the camera that will show up when accessing the camera through Bonjour in Safari. 3.

  • Page 35: Qos (Service Only)

    Setup To enable multicast: 1. Under Main Stream or Sub Stream, click Enable. The main stream and sub stream cannot be enabled at the same time. 2. Under Multicast Address, enter the desired multicast IP address. For example, 239.255.42.42. 3. Under Port, enter your desired port for main stream, such as 36666 for main stream. Main and sub stream should have different ports if multicast IP is the same.
  • Page 36 Setup 2. To configure a schedule when motion detection will be activated, click Setup next to Working Period. • Select the day you would like to configure by clicking the Setup buttons. You can apply the same schedule to multiple days using the checkboxes. •...

  • Page 37: Relay Activation (Cameras With Alarm I/O Only)

    Setup 4. To configure the motion grid, click Setup next to Area. • Click squares on the grid to create motion detection areas. Click on the different col- ors to set 4 different areas. • To move an area, click inside and drag. •...

  • Page 38: System Alerts

    Setup To configure alarm device settings: 1. Configure the following: • Under Relay-In, select the alarm device you would like to configure. • Check Enable to enable the selected alarm input device. • Click Setup next to Working Period to set a schedule for alarm device activation. •...
  • Page 39 Setup To configure No SD Card errors: 1. Under Event Type, select No SD Card. 2. Check Enable to enable No SD Card errors. 3. Check Relay-out to trigger an alarm out device when No SD Card errors occur. Under Alarm Delay, enter the number of seconds before the alarm out device will be activated.
  • Page 40 Setup 4. Check Relay-out to trigger an alarm out device when Capacity Warnings occur. Under Alarm Delay, enter the number of seconds before the alarm out device will be activated. NOTE Relay-out is only available if your camera supports alarm output. Check the technical specifications for your camera.
  • Page 41 Setup To configure Disconnection Errors: 1. Check Enable to enable Disconnection errors. 2. Check Record to record to the microSD / SD card when Disconnection errors occur. NOTE The camera must support microSD / SD card recording to use this function. Check the technical specifications for your camera.

  • Page 42: Network

    Setup To configure IP Conflict errors: 1. Under Event Type, select IP Conflict. 2. Check Enable to enable IP Conflict errors. 3. Check Record to record to the microSD / SD card when IP Conflict errors occur. NOTE The camera must support microSD / SD card recording to use this function. Check the technical specifications for your camera.

  • Page 43: Storage

    Setup To enable Illegal Access errors: 1. Check Enable to enable the Illegal Access warning. 2. Under Login Error, enter the number of times that wrong username / password can be entered before the warning is triggered. 3. Check Relay-out to trigger an alarm out device when IP Conflict errors occur. Under Alarm Delay, enter the number of seconds before the alarm out device will be activated.

  • Page 44: Snapshot Schedule

    Setup 3. Configure up to 6 time periods for recording. For each period, enter a time range and check the recording types you would like to enable during that period: • Continuous: Continuous recording. • Motion: Motion activated recording. • Alarm: Alarm activated recording. 3.1.

  • Page 45: Holiday Schedule

    Setup 3.1. Check to copy schedule 3.2. Configure up to 6 periods 3.3. Enable recording types 4. Click Save. NOTE Alternatively, you can click and drag over days and times to determine the schedule for snapshot recording. 6.4.3 Holiday Schedule The Holiday Schedule allows you to set certain days of the year as holidays.

  • Page 46: Path

    Setup To configure the holiday schedule: 1. Check Record or Snapshot to enable holidays for that recording type. 2. Use the calendar to select which days are holidays. 3. Click Save. 6.4.4 Path The Path tab allows you to select if the camera records to microSD or FTP. To select the recording destination: 1.

  • Page 47: Nas

    Setup To set up FTP settings: 1. Check Enable to enable recording to FTP. 2. Configure the following: • Server Address: Enter the IP address or DNS address of the FTP server. • Port: Enter the FTP server port number. •...

  • Page 48: System

    Setup To configure recording parameters: 1. Under Pack Duration, enter the duration in minutes that the camera will use to pack video. 2. Under Pre-event Record, enter the duration in seconds that the camera will pre-re- cord before motion events. 3.

  • Page 49: Account

    Setup To configure date & time settings: 1. Configure the following: • Date Format: Select the date format. • Time Format: Select the time format (12 hour or 24 hour). • Time Zone: Select your time zone. • Current Time: Enter the current time or click Sync PC to sync your IP camera to your PC’s clock.
  • Page 50 Setup 2.1. User Name: Enter a user name for the user. The user name can be up to 15 characters including letters, numbers, and underscores. 2.2. Password: Enter a password for the user account. Re-enter the password under Confirm Password. 2.3.

  • Page 51: Default

    Setup 3.1. Group: Enter a name for the group. 3.2. Remark: (Optional) Enter a description for the group. 3.3. Authority List: Use the checkboxes to assign the default permissions for user accounts added to this group. 4. Click Save. To modify a user account or group: 1.

  • Page 52: Auto Maintain

    Setup To import the camera’s configuration: 1. Click Import. 2. Select the configuration file you would like to backup and then click Open. 6.5.6 Auto Maintain The Auto Maintain menu allows you to reboot the camera manually or on a automatic schedule.

  • Page 53: Information

    Setup To upgrade the camera firmware: 1. Download and extract the firmware from www.flirsecurity.com/pro. 2. Click Browse. 3. Select the firmware file on your computer and then click Open. 4. Click Upgrade. The camera will upgrade the firmware and then reboot. 6.6 Information 6.6.1 Version The Version menu shows you information related to the product and firmware version.
  • Page 54 Setup 3. Click Search. • (Optional) Click Backup to save logs to your computer hard drive. • (Optional) Click Clear to delete all system logs. #LX400062; r. 1.0/24298/24299; en-US...

  • Page 55: Playback (Cameras With Microsd Only)

    Playback (Cameras with microSD only) Playback mode allows you to playback video from the camera’s SD / microSD card. NOTE Playback is only available if your camera supports on-board recording using an SD / microSD card. To playback video from the microSD card: 1.

  • Page 56: Playback Controls

    Playback (Cameras with microSD only) 3. Click a time to select it. 4. Click then to start playback. 7.1 Playback Controls 1. Play 2. Stop 3. Next frame 4. Slow 5. Fast 6. Mute 7. Volume 8. Select playback time 9.

  • Page 57: Backing Up Video Files

    Playback (Cameras with microSD only) 7.2 Backing up Video Files You can download video files to your computer hard drive. Video files are saved in (.dav) format. You can use the video player available from www.flirsecurity.com/pro to play back- up video files. To backup video files: 1.

  • Page 58: Connecting A Camera In Mpx Mode

    Connecting a Camera in MPX Mode When your T43 Series thermal camera is in MPX mode, you can connect it to a FLIR MPX DVR. To set your camera to MPX mode, insert the MPX terminator before powering on the camera.
  • Page 59 Connecting a Camera in MPX Mode 2. Right-click and click Pan/Tilt/Zoom. Enter the system user name and password if prompted. The PTZ menu opens. NOTE The following message will appear when attempting to access the PTZ menu if the communication parameters have not been correctly set for your camera.

  • Page 60: Osd Menu Tree

    View information about the camera: • SERIAL NUMBER • SOFTWARE • FIRMWARE • VERSION EXIT Exit the OSD menu. 8.1.2.2 T43 Series Mini Bullet Camera MPX OSD Menu Item Default Option Full Screen • Full Screen • Ground • Horizon •...

  • Page 61: Connecting To Cameras With Flir Cloud™ Cms

    FLIR Cloud™ Client is a central management software that allows you to view and man- age multiple FLIR security systems on a PC or Mac. It includes support for FLIR Cloud™ Services, allowing a simple, secure connection to compatible systems over the Internet with no network configuration required.

  • Page 62: Adding A Camera Over The Local Network (Lan)

    Prerequisites: • Connect the IP camera to a router or switch on the network. • Install FLIR Cloud™ Client on a computer in the same network as the IP camera. To add a camera over the LAN: 1. Click and then click 2.

  • Page 63: Adding A Camera Over The Internet Using A Ddns Address

    5. Click-and-drag Default Group to the display window to open your camera in live view. Result 9.4 Adding a Camera over the Internet using a DDNS Address It is recommended to sign up for a free FLIR DDNS address to connect to compatible cameras over the Internet. Prerequisites: •...
  • Page 64 IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .myddns-flir.com. NOTE For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.myddns-flir. 3.4. Client Port: Enter the camera’s Client Port.
  • Page 65 Connecting to Cameras with FLIR Cloud™ CMS 6. Click-and-drag Default Group to the display window to open your camera in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer. Result #LX400062; r. 1.0/24298/24299; en-US...

  • Page 66: Using Flir Cloud™ Client For Pc Or Mac

    Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 10.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

  • Page 67: Live View Controls

    Using FLIR Cloud™ Client for PC or Mac 10.2.1 Live View Controls 1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar. Camera toolbar: 1.1.

  • Page 68: Opening Live View In Multiple Monitors

    Using FLIR Cloud™ Client for PC or Mac Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode. Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view.

  • Page 69: Controlling Ptz Cameras

    Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 10.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.

  • Page 70: Ptz Presets

    Using FLIR Cloud™ Client for PC or Mac PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models. 2. Move camera: Click the arrows to move the camera.

  • Page 71: Ptz Tours

    Using FLIR Cloud™ Client for PC or Mac 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset. To go to a saved preset: 1.

  • Page 72: Ptz Pattern

    Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset.

  • Page 73: Ptz Scan

    Using FLIR Cloud™ Client for PC or Mac 10.3.4 PTZ Scan Scan automatically cycles between a left and right point. To set up scan mode: 1. Click to open the Advanced controls. Select Scan. 2. Move the camera to the desired left position and click 3.
  • Page 74 Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings.

  • Page 75: Playback Controls

    Using FLIR Cloud™ Client for PC or Mac 10.5 Playback Controls 1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar. • Snapshot: Click to save a snapshot. •...

  • Page 76: Downloading Video To Your Computer Hard Drive

    It is recommended to download video of important events as soon as possible to en- sure they are not overwritten by new recordings. NOTE PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive. To download video files: 1.

  • Page 77: Alarm

    • Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applica- tions in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder. 10.7 Alarm The Alarm menu allows you to view a list of alarms received by the client software.

  • Page 78: Log

    Using FLIR Cloud™ Client for PC or Mac 4. Options: Check to enable the following: • Display Link Video: Open live video to monitor alarms on a continuous basis. • Display Overlay Window: Show the overlay controls. They allow you to enable/dis- able sound alerts and quickly jump back to the Alarm menu from another tab.

  • Page 79: E-Map

    Using FLIR Cloud™ Client for PC or Mac 1. Click Device Log to view logs from connected systems. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. • Log Type: Select the type of logs to search for.
  • Page 80 Using FLIR Cloud™ Client for PC or Mac 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.

  • Page 81: Devices

    Using FLIR Cloud™ Client for PC or Mac 2. Double-click cameras on the map to open live video. 10.10 Devices The Devices menu is where you can manage systems connected to the client software. To access the Devices menu: • Click...

  • Page 82: Device Config

    Using FLIR Cloud™ Client for PC or Mac 11. Edit: Edit the connection details for the system. 10.11 Device Config The Device Config menu allows you to remotely configure settings for connected systems. To access the Device Config menu: • Click and then click •...
  • Page 83 Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
  • Page 84 Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devi- ces) that will be triggered by an alarm.

  • Page 85: Tour & Task

    Using FLIR Cloud™ Client for PC or Mac To manage alarms: 1. Export: Export current list of alarms as an xml file. 2. Import: Import list of alarms. 3. Delete: Delete selected alarm. 4. Add: Add new alarm. 5. Alarms.

  • Page 86: Account

    Using FLIR Cloud™ Client for PC or Mac 3. Under Name, enter a name for your view. 4. Under Stay Time, enter the number of seconds the view will be shown before the cli- ent switches to the next view.
  • Page 87 Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.

  • Page 88: Managing Roles

    Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the user account you would like to delete. Click OK to confirm. 10.14.2 Managing Roles Roles make it easier to manage user accounts by determining the permissions an individu- al user account can have.

  • Page 89: General

    Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the role you would like to delete. Click OK to confirm. 10.15 General The General menu is where you can configure application settings for the client software.

  • Page 90: Alarm Prompt

    Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings.

  • Page 91: Version

    Using FLIR Cloud™ Client for PC or Mac • Motion Detect: Select or preview the sound that will play for motion detection. • Video Loss: Select or preview the sound that will play for video loss alarms. • Disk Full: Select or preview the sound that will play for disk full alarms.

  • Page 92: Smartphone And Tablet Apps

    Smartphone and Tablet Apps FLIR Cloud is a free mobile app that is compatible with iPhone, iPad and Android devices. App Name Get App From Platform Supported Versions and Devices iPhone/iPad FLIR Cloud™ Apple App Store Android Android FLIR Cloud™...

  • Page 93: Live View Interface

    5. Tap Start Live Preview. 6. The app opens in Live View and streams video from your camera. 11.1.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. Live View Overview 1. Menu: Tap to bring up the Menu.

  • Page 94: Controlling Ptz Cameras

    Smartphone and Tablet Apps 3. Pages: Shows the number of pages available and highlights the currently selected page. 4. Split: Select the split-screen layout. 5. Snapshot: Tap to take a snapshot from the currently selected channel. 6. Control Bar: Contains the following options. Swipe left or right to access more options. 6.1.

  • Page 95: Viewing Snapshots And Videos With Local Files

    Smartphone and Tablet Apps 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Iris: Tap to show iris controls. 3. Focus: Tap to show focus controls. 4. Zoom: Tap to show zoom controls. 5. PTZ/EPTZ: Tap to switch between PTZ and EPTZ mode. Use PTZ mode to control PTZ cameras.
  • Page 96 Smartphone and Tablet Apps To use Playback Mode: 1. Tap to access the Menu, and then tap Video Playback. 2. Tap + and select a channel to playback. 3. Select the date then the start and end times to playback. #LX400062;...

  • Page 97: Enabling Push Notifications

    Smartphone and Tablet Apps 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause. 4.3. Time Bar: Tap inside the bar to fast forward or rewind. 4.4. Previous: Select previous video file. 4.5.
  • Page 98 Smartphone and Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400062;...

  • Page 99: Using The Event List

    Smartphone and Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion. 11.1.8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications.

  • Page 100: Using Favorites

    Smartphone and Tablet Apps Event List Overview 1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot. 2. Delete All: Tap to delete all events in the Event List. NOTE To delete a single event, swipe it to the left and then tap Delete. 11.1.9 Using Favorites Favorites allows you to select a group of cameras as a favorite.

  • Page 101: Using The E-Map

    Smartphone and Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, press and hold to delete cameras from the group.
  • Page 102 Smartphone and Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Click .

  • Page 103: Device Manager

    Smartphone and Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Start Live Preview to open the cameras. 11.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...

  • Page 104: Ipad

    . Tap OK to confirm. 11.2 iPad FLIR Cloud™ is an iPad app that allows you to remotely view your system. 11.2.1 Prerequisites • Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded on your router to your camera’s IP address.

  • Page 105: Connecting To Your Ip Camera On An Ipad

    The app is free of charge. 11.2.2 Connecting to your IP Camera on an iPad 1. Install FLIR Cloud™ for free from the App Store. 2. Tap on the FLIR Cloud™ icon ( ) to start the app.

  • Page 106: Live View Interface

    8. The app opens in Live View and streams video from all connected cameras. 11.2.3 Live View Interface You can use FLIR Cloud™ in landscape or portrait mode. Live View Overview 1. Display area: Double-tap to open camera in full screen.
  • Page 107 Smartphone and Tablet Apps To control PTZ cameras: 1. In Live View, tap the window the PTZ camera is connected to. 2. Slide the middle controls to the right to access PTZ controls. PTZ Controls 1. Live display: Swipe to move the camera. Pinch to zoom in/out. 2.

  • Page 108: Using Playback Mode On Ipad

    Smartphone and Tablet Apps 11.2.5 Using Playback Mode on iPad You can access recorded video on your system using your iPad. NOTE You must enable Substream Recording to use playback mode on mobile devices. To use Playback Mode: 1. From Live View tap then 2.

  • Page 109: Using Local File To View Manual Recordings

    Smartphone and Tablet Apps Playback Controls 1. Display area: Double-tap to open camera in full screen. 2. Play/pause. 3. Previous file. 4. Disconnect: Disconnect the currently selected camera. 5. Not supported. 6. Snapshot: Tap to take a snapshot from the currently selected camera. 7.

  • Page 110: Enabling Push Notifications

    Smartphone and Tablet Apps 3. Tap a video file to open it. To delete videos: 1. Tap Edit. 2. Select the videos you would like to delete and tap 11.2.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion.
  • Page 111 Smartphone and Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. From live view, tap then 2. Tap Push Config. 3. Tap the slider for the system you would like to configure. #LX400062;...

  • Page 112: Using The Event List

    Smartphone and Tablet Apps 4. Tap Motion Detect then check each channel you would like to receive push notifica- tions from. 5. Under Type, select Playback to attach a video file with each push notification. Or, se- lect Picture to attach a still image of the camera that detected motion. 6.

  • Page 113: Using Favorites

    Smartphone and Tablet Apps 11.2.9 Using Favorites Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To create favorites: 1.

  • Page 114: Using The E-Map

    Smartphone and Tablet Apps 11.2.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
  • Page 115 Smartphone and Tablet Apps 4.1. Select Image: Select different image file to use for your E-Map. 4.2. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the camera to place it on the E-Map. 4.3. Delete E-Map.

  • Page 116: Using The Device Manager

    3. Update the connection details as needed and then tap Save. 11.3 Android FLIR Cloud is an Android app that allows you to remotely view your IP camera. 11.3.1 Prerequisites • Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded on your router to your camera’s IP address.

  • Page 117: Connecting To Your Ip Camera On Android

    • You must have a DDNS address to log in remotely. • A Google Play account. 11.3.2 Connecting to your IP camera on Android 1. Download FLIR Cloud™ for free from the App Store. 2. Tap on the FLIR Cloud™ icon ( ) to start the app.

  • Page 118: Controlling Ptz Cameras

    Smartphone and Tablet Apps Live View Overview 1. Menu: Tap to bring up the Menu. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3. Pages: Shows the number of pages available and highlights the currently selected page.

  • Page 119: Viewing Snapshots And Videos With Local Files

    Smartphone and Tablet Apps 2. Tap to open PTZ controls. PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Iris: Tap to show iris controls. 3. Focus: Tap to show focus controls. 4. Zoom: Tap to show zoom controls. 5.

  • Page 120: Using Playback Mode On Iphone

    Smartphone and Tablet Apps Local Files Overview 1. Menu: Return to Menu. 2. Files: Tap to open files. 3. File Type: Tap the options to select video files or snapshots. 4. Options: Tap to delete or export files to your device’s local storage. NOTE Exported snapshots and video files are saved to the Photos app.

  • Page 121: Enabling Push Notifications

    Smartphone and Tablet Apps 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause. 4.3. Time Bar: Tap inside the bar to fast forward or rewind. 4.4.
  • Page 122 Smartphone and Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400062;...

  • Page 123: Using The Event List

    Smartphone and Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion. 11.3.8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications.

  • Page 124: Using Favorites

    Smartphone and Tablet Apps Event List Overview 1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot. 2. Delete All: Tap to delete all events in the Event List. NOTE To delete a single event, swipe it to the left and then tap Delete. 11.3.9 Using Favorites Favorites allows you to select a group of cameras as a favorite.

  • Page 125: Using The E-Map

    Smartphone and Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, press and hold to delete cameras from the group.
  • Page 126 Smartphone and Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Click .

  • Page 127: Device Manager

    Smartphone and Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Start Live Preview to open the cameras. 11.3.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
  • Page 128 Smartphone and Tablet Apps To edit a system: 1. Tap the system in Device Manager. Tap 2. Edit the connection details as needed. 3. Tap Start Live Preview to save changes and connect to the system. To delete a system: 1.

  • Page 129: Rtsp Streaming (Advanced)

    The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided www.videolan.org. FLIR cannot provide support for VLC Media Player or any other 3rd party software. Please contact the software vendor for technical support related to 3rd party software applications.
  • Page 130 RTSP Streaming (Advanced) 3. Enter the RTSP address in the following format: • rtsp://<username>:<password>@<IP address>:<port>/cam/realmonitor?channel= <channelNo>&subtype=<typeNo> • <username>: The user name of the system (default: admin). • <password>: The password for the system (default: admin). • <IP address>: The IP address of the camera. NOTE In order to view the RTSP stream over the Internet, you must port forward the RTSP port (default: 554) on your router to the system’s IP address.

  • Page 131: Firmware Upgrade Tool

    Firmware Upgrade Tool To perform a firmware upgrade over the LAN or Internet, a Config Tool is provided on the CD or www.flirsecurity.com/pro. In an effort to continuously improve the functionality of our products, firmware upgrades are available as a free download on www.flirsecurity.com/pro. NOTE The Config Tool is supported on PC only.

  • Page 132: Installing A Firmware Upgrade Over The Internet

    Firmware Upgrade Tool 7.1. Check IP cameras 7.2. Click Open and select firmware file 7.3. Click Upgrade 13.2 Installing a Firmware Upgrade Over the Internet Prerequisites: • Port forward the Client Port (default: 35000) on the IP camera’s local router. •...
  • Page 133 Firmware Upgrade Tool 9.1. Click System Upgrade 9.2. Click Open and select the firmware file 9.3. Click Upgrade #LX400062; r. 1.0/24298/24299; en-US...
  • Page 136 © 2015, FLIR Systems, Inc. All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.

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