Related Manuals for Infortrend EonStor S12S-R1032
Summary of Contents for Infortrend EonStor S12S-R1032
- Page 1 Installation and Hardware Reference Manual ® EonStor S12S-R1032 S12S-G1032 SAS-to-SAS/SATA RAID Subsystem Version 1.0 (June, 2007)
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Page 2: Contact Information
Contact Information Asia Pacific Americas (International Headquarters) Infortrend Corporation 2200 Zanker Road, Unit D, Infortrend Technology, Inc. San Jose, CA. 95131 8F, No. 102 Chung-Shan Rd., Sec. 3 Chung-Ho City, Taipei Hsien, Taiwan Tel: +1-408-988-5088 Tel: +886-2-2226-0126 Fax: +1-408-988-6288 Fax: +886-2-2226-0020 sales.us@infortrend.com... -
Page 3: Copyright 2007
Trademarks Infortrend, the Infortrend logo, RAIDWatch and EonStor are registered trademarks of Infortrend Technology, Inc. Other names prefixed with “IFT” and “ES” are trademarks of Infortrend Technology, Inc. PowerPC® is a trademark of International Business Machines Corporation and Motorola Inc. -
Page 4: Warnings And Certifications
EonStor S12S-R/G1032 Installation and Hardware Reference Manual Warnings and Certifications Restricted Access Location: This equipment is intended to be installed in a RESTRICTED ACCESS LOCATION only. Electric Shock Warning! To Prevent Electric Shock: Access to this equipment is granted only to trained operators and service personnel who have been instructed of and fully understand the possible hazardous conditions and the consequences of accessing non-field- serviceable units, e.g., system backplane. - Page 5 European directive, RoHS (2002/95/EC), on or before the specific dates set forth in those applicable laws and regulations. Infortrend is applying its own internal efforts and expertise and is working closely with customers and suppliers to achieve compliance while maintaining an uninterrupted supply of quality products.
- Page 6 EonStor S12S-R/G1032 Installation and Hardware Reference Manual Disposal of Old Electrical & Electronic Equipment (Applicable in the European Union and other European countries with separate collection systems) This symbol on the product or on its packaging indicates that this product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment.
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Page 7: Table Of Contents
EonStor S12S-R/G1032 Installation and Hardware Reference Manual Table of Contents ....................ONTACT NFORMATION 2007......................... OPYRIGHT This Edition First Published 2007 ....................iv Disclaimer ...........................iv Trademarks ...........................iv ................... ARNINGS AND ERTIFICATIONS ......................AFETY RECAUTIONS Precautions and Instructions......................xi ESD Precautions..........................xii ......................BOUT ANUAL ...................... - Page 8 EonStor S12S-R/G1032 Installation and Hardware Reference Manual 2.7.1 Hard Drive Installation Prerequisites ..............2-9 2.7.2 Drive Installation ....................2-10 ................2-11 RIVE NSTALLATION ..........2-13 PTIONAL ATTERY ODULE NSTALLATION 2.9.1 BBU Warnings and Precautions ................2-13 2.9.2 Installation Procedure ................... 2-14 CHAPTER 3 SUBSYSTEM CONNECTION ..............
- Page 9 EonStor S12S-R/G1032 Installation and Hardware Reference Manual ................A-1 ECHNICAL PECIFICATIONS Environmental Specifications......................A-1 Power Requirements ........................A-1 Vibration ..........................A-2 Certifications ..........................A-2 Warning Alarms ..........................A-2 ................A-2 UNCTIONAL PECIFICATIONS Configuration Specifications......................A-2 Architectural Specifications ......................A-3 ................. A-3 OWER UPPLY PECIFICATIONS ..............A-4 OOLING ODULE PECIFICATIONS RAID M...
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Page 10: Safety Precautions
EonStor S12S-R/G1032 Installation and Hardware Reference Manual Safety Precautions Precautions and Instructions Provide a soft, clean surface to place your subsystem on before working on it. Servicing on a rough surface may damage the exterior of the chassis. The EonStor subsystem comes with numerous drive bays. Leaving any of these drive bays empty will seriously affect the efficiency of the airflow through the enclosure interior, and will consequently lead to system overheating, which can cause... -
Page 11: Esd Precautions
EonStor S12S-R/G1032 Installation and Hardware Reference Manual ESD Precautions Observe all conventional anti-ESD methods while handling system modules. The use of a grounded wrist strap and an anti-static work pad are recommended. Avoid dust and debris in your work area. About This Manual This manual: Introduces the EonStor RAID subsystem series. -
Page 12: Related Documentation
EonStor S12S-R/G1032 Installation and Hardware Reference Manual Related Documentation • SAS/SATA Series RAID Subsystem Operation Manual (firmware) • RAIDWatch User’s Manuals (Java-based or embedded versions) These two (2) documents are located in the CD included with your subsystem package. Conventions Naming From this point on and throughout the rest of this manual, the EonStor series is referred to as simply the “subsystem”... -
Page 13: Software And Firmware Updates
Warnings should be taken seriously. Software and Firmware Updates Please contact your system vendor or visit Infortrend’s VIP room (http://viproom.infortrend.com) or (esupport.infortrend.com) websites for the latest software or firmware updates. Problems that occur during the updating process may cause unrecoverable errors and system downtime. - Page 14 EonStor S12S-R/G1032 Installation and Hardware Reference Manual This page is intentionally left blank.
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Page 15: Chapter 1 Introduction
Chapter 1 Introduction Product Overview 1.1.1 Product Introduction This hardware manual briefly introduces the EonStor SAS-to-SAS (Serial Attached SCSI) RAID enclosure that houses either SAS or Serial ATA (3Gbps SATA-II) disk drives. The enclosure comes with the host-side connectivity via 4x wide SAS connectors and supports twelve (12) hot-swappable SAS/SATA disk drives. -
Page 16: Model Variations
EonStor S12S-R/G1032 Installation and Hardware Reference Manual in the event of single power supply failure. The modular nature of the subsystem and the easy accessibility to all major components ensure that faults can be corrected online, within a few seconds. NOTE: On receiving and unpacking your subsystem, please check the package contents against the included Unpacking List. -
Page 17: Rear Panel Overview
Chapter 1: Introduction sides of the chassis can help with retrieving the chassis. A comprehensive LCD keypad panel provides access to all embedded firmware functionality. The front view of the S12S subsystem is shown below: Figure 1-2: Enclosure Front View Drive bays with drive tray canisters: The subsystem comes with twelve (12) drive bays in the front section of the... -
Page 18: Internal Backplane
EonStor S12S-R/G1032 Installation and Hardware Reference Manual PSUs: The hot-swappable PSUs supply power to the subsystem. Power on/off is controlled by the individual power switches on the power supply modules. Each power supply module contains the system’s cooling module. The redundant cooling modules ventilate the system with an airflow direction from the front to the rear. -
Page 19: Lcd Keypad Panel
Chapter 1: Introduction 1.3.1 LCD keypad Panel LCD Panel Figure 1-5: Opening the Front Handle The LCD panel shown in Figure 1-5 consists of a 16 characters x 2 rows LCD screen with push buttons, a mute button, and LED status indicators. -
Page 20: Drive Tray
EonStor S12S-R/G1032 Installation and Hardware Reference Manual 1.3.2 Drive Tray Figure 1-7: Drive Tray Front View PN: IFT-9279CDTray The S12S enclosure comes with drive trays (see Figure 1-7) designed to accommodate separately purchased standard 1-inch pitch, 3.5-inch SAS/SATA disk drives. The drive bays are accessible from the front side of the chassis. -
Page 21: Mux Kit
Chapter 1: Introduction 1.3.3 MUX Kit CAUTION! The MUX kits are small, delicate components that must be handled with care. The MUX kits of other EonStor series models are not compatible with the S12S-R/G1032 series. The drives trays (that come with a MUX board mounted on them) exclusively dedicated to the S12S-R/G1032 and S12S-J1002-R/S series is identified by the light-green release button as shown below. -
Page 22: The Raid Controller Module
EonStor S12S-R/G1032 Installation and Hardware Reference Manual MUX kits will be necessary for directing access from RAID controllers to individual SATA drives. You may select SATA-II disk drives for a dual-controller subsystem, then the MUX boards should be separately purchased and installed. MUX boards and MUX-enabled drive trays are separate accessories and can be purchased separately. -
Page 23: Special Firmware Implementations
Chapter 1: Introduction WARNING! Although the RAID controller can be hot-swapped, the RAID controller is built of sensitive components and unnecessary tampering can damage the controller. 1.3.5 Special Firmware Implementations Monitoring: A RAID subsystem is aware of component statuses such as those of: JBOD expander Cooling module... - Page 24 EonStor S12S-R/G1032 Installation and Hardware Reference Manual Figure 1-12: Controller Faceplate SAS Host Ports: Each RAID controller features three (3) SAS ports labeled CH0, CH1, and SAS Exp. The 4x multi- lane SAS port complies with the SFF-8088 specification, and is capable of 24Gb/s wide link bandwidth at full-duplex operations.
- Page 25 Chapter 1: Introduction The “Restore Default” button is a non-latch type push button accessed through a round opening near the Restore Default LED. Listed below are the necessary procedures that should be completed before using this button: 1. Before pressing this button to restore firmware defaults, it is highly advised to make a list of the existing ID/LUN mapping information.
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Page 26: Psus
EonStor S12S-R/G1032 Installation and Hardware Reference Manual Step 1. Remove one controller from the subsystem, power down, and then power on with the “Restore Def.” button depressed to restore the firmware defaults on the remaining controller. Step 2. Power down, install the controller previously removed, and repeat the restoration process. -
Page 27: Cooling Modules
Chapter 1: Introduction A retention screw helps secure the PSU within the chassis slot. To remove the PSU, the retention screw must be removed first. When installing a PSU, make sure the retention screw is firmly secured. For the PSU specifications, please refer to Appendix A. 1.3.7 Cooling Modules Figure 1-14: Cooling Module... -
Page 28: Enclosure Monitoring
1.4.2 Proprietary In-band Enclosure Service The component statuses of the expansion enclosures are constantly polled over the RAID-to-JBOD SAS links. You can see expansion enclosure status via firmware configuration utility or Infortrend’s management software. 1.4.3 LED Indicators The following components come with LEDs to indicate the status of individual components. -
Page 29: Audible Alarms
Chapter 1: Introduction RAID controllers, each module has six (6) LEDs and one (1) LED specifically for the Restore Default Functionality Cooling modules (2 LEDs on PSU canister for each module) PSUs (1 LED on each module) 1.4.4 Audible Alarms The enclosure comes with audible alarms that are triggered when certain active components fail or when certain subsystem thresholds are exceeded. - Page 30 EonStor S12S-R/G1032 Installation and Hardware Reference Manual Controller module (S12S-R1032 only) PSUs Hard disk drives NOTE: Instructions on how to replace these hot-swappable components are given in Chapter 5. 1-16 Hot-swappable Components...
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Page 31: Chapter 2 Hardware Installation
Chapter 2 Hardware Installation Introduction This chapter gives detailed instructions on how to install hard drives and drive trays into the subsystem. Installation into a rack or cabinet should occur before the hard drives or drive trays are installed into the subsystem. - Page 32 Use the cable to connect the S12S enclosure to an application server. Please see Chapter 3 for sample topologies and configuration options. 10. Rack installation: The enclosure chassis can be installed into a rack cabinet using separately purchased mounting rails, rear- attached brackets, or Infortrend’s IFT-9279CSlider36 rackmount rails. Installation Prerequisites...
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Page 33: Safety Precautions
Chapter 2: Hardware Installation Safety Precautions 2.3.1 Precautions and Instructions 1. Please disconnect two (2) power cords from AC outlets before servicing or cleaning. Don‘t use liquid or sprayed detergent for cleaning. Use a slightly moistened paper sheet or clothe for cleaning. - Page 34 EonStor S12S-R/G1032 Installation and Hardware Reference Manual 5. Because hard drives are prone to damage due to shock and vibration during operation, all hard drives should be installed in a rack cabinet prior to powering up. 6. Drives must not be stacked on top of each other without their protective drive trays.
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Page 35: Static-Free Installation
Chapter 2: Hardware Installation 15. Airflow considerations: The subsystem requires an airflow clearance especially at the front and rear. For proper ventilation, a minimum of 2.5cm (1 inch) is required between the front of the enclosure and rack cover; a minimum of 10cm (4 inches) is required between the enclosure and the rear wall of the cabinet. -
Page 36: General Installation Procedure
EonStor S12S-R/G1032 Installation and Hardware Reference Manual system and accidental cable disconnection, the routing path must be carefully planned. General Installation Procedure Following all instructions provided below can minimize subsystem installation time. Detailed, illustrated instructions for each component are given in the following sections. CAUTION! To ensure that your system is correctly installed, please follow the steps outlined below. -
Page 37: Installation Procedure Flowchart
Chapter 2: Hardware Installation 2.4.1 Installation Procedure Flowchart Figure 2-2 shows a flowchart of the installation procedure. As you complete each step, check off the “Done” box on the right. Please use this flowchart in conjunction with the instructions that follow. Figure 2-2: Installation Flowchart Unpacking the Subsystem Compare the Unpacking List against the actual package contents to... -
Page 38: Preinstalled Components
One rackmount rail type is available from Infortrend for installing the subsystem into a rack or cabinet. Please contact your system vendor for further details. -
Page 39: Hard Drive Installation
Chapter 2: Hardware Installation Hard Drive Installation 2.7.1 Hard Drive Installation Prerequisites Hard drives should be purchased separately. When selecting hard drives, the following factors should be considered: Capacity (MB/GB): Use drives with the same capacity. RAID arrays use a “least-common-denominator” approach meaning the maximum capacity used in each drive for comprising a logical configuration is the maximum capacity of the smallest drive. -
Page 40: Drive Installation
EonStor S12S-R/G1032 Installation and Hardware Reference Manual Only use screws supplied within the shipping package. Longer screws may damage the hard drives. 2.7.2 Drive Installation Step 1. Place the hard drive into the drive tray. Make sure the hard drive is oriented that the drive’s interface connector is facing the open side of the drive tray and its label side facing up. -
Page 41: Drive Tray Installation
Chapter 2: Hardware Installation WARNING! Only use screws supplied with the drive canisters. Longer screws can damage the hard drives. Drive Tray Installation Once the hard drives have been installed in the drive trays, the drive trays are ready to be installed into the subsystem. WARNING! All drive trays must be installed into the enclosure even if they do not contain a hard drive. - Page 42 EonStor S12S-R/G1032 Installation and Hardware Reference Manual Figure 2-7: Opening the Drive Tray Front Flap Step 3. Align the drive tray with the tray slot into which you wish to insert it. Make sure that it is properly aligned, and then gently slide it in. This should be done smoothly and gently.
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Page 43: Optional Battery Module Installation
Chapter 2: Hardware Installation Figure 2-9: Drive Tray Lock Rotation Step 6. Once all drive trays are properly installed, the subsystem will recognize the disk drives and scan them in automatically during the power-on procedure. Optional Battery Module Installation The BBU can sustain cache memory in the event of a power failure or in the extremely unlikely event of failing both PSUs. -
Page 44: Installation Procedure
If this is discovered when you first use the BBU, return it to Infortrend or your system vendor. 2.9.2 Installation Procedure... - Page 45 Chapter 2: Hardware Installation Figure 2-11: Installing the BBU Step 4. The LED should start flashing to indicate that the BBU is being charged. When the BBU is fully charged, the LED will turn off. (See Figure 2-12) Figure 2-12: BBU LED NOTE: A new or replaced BBU takes about 12 hours to charge to its full capacity.
- Page 46 EonStor S12S-R/G1032 Installation and Hardware Reference Manual This page is intentionally left blank. 2-16 Optional Battery Module Installation...
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Page 47: Chapter 3 Subsystem Connection
Shown below are some details of the included SAS external cable: Figure 3-1: SAS Cable Drawing Infortrend’s part numbers for cables of different lengths and different connectors are: Host Connection Prerequisites... - Page 48 EonStor S12S-R/G1032 Installation and Hardware Reference Manual IFT-9270CmSASCab2 SAS external cable, Mini SAS 4x to Mini SAS 4x (SFF-8088), 120cm. IFT-9270CmSASCab4 SAS external cable, Mini SAS 4x (SFF-8088) to Infiniband (SFF-8470 thumbscrew type) 4x, 120cm. These cables feature (28AWG x 8 pair), 100ohm, black, UL approved, lead-free, in 50cm or 120cm cable lengths, and connectors can be secured to chassis using thumb screws or latching mechanism.
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Page 49: Topology And Configuration Considerations
Chapter 3: Subsystem Connection Issue 13.2.2003 Topology and Configuration Considerations Basic Configuration Rules When you are configuring your S12S subsystems, the following are some basic rules that should be followed. NOTE: Please adhere to these basic configuration rules. They are provided for your convenience to ensure that your storage system will run smoothly and effectively. - Page 50 EonStor S12S-R/G1032 Installation and Hardware Reference Manual Figure 3-2: JBOD Enclosure IDs Topology and Configuration Considerations...
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Page 51: Sample Topology
Shown above is an example showing a redundant-controller RAID with its disk drives configured into two logical drives and fault-tolerant host links. Use of Multi-path software, e.g., Infortrend’s EonPath, is recommended for its load-balancing algorithms. The configuration is summarized as follows:... -
Page 52: Sas Expansion Configuration
EonStor S12S-R/G1032 Installation and Hardware Reference Manual Expansion Links: The “Exp.” port connects to expansion enclosures, e.g., Infortrend’s S12S-J1002R or S12S-J1002S. For a dual-controller subsystem, each expansion port connects a RAID controller to a corresponding JBOD controller making fault-tolerant links for distinguished SAS domains. - Page 53 4x wide external SAS port. 2. SAS expansion cables will be available with Infortrend’s JBODs. Note that if many JBODs are connected, a longer SAS external cable may be necessary to connect a JBOD from the other direction offering path redundancy even when one of the JBODs fails.
- Page 54 EonStor S12S-R/G1032 Installation and Hardware Reference Manual 4. On the RAID subsystem, each RAID controller can be considered as managing a separate SAS Domain. With the help of the multiplexer circuitry on the MUX boards, the idea of SAS Domain applies even when SATA drives are used in a dual- controller configuration.
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Page 55: Power Cord Connection
Chapter 3: Subsystem Connection Power Cord Connection Cable ties come as accessory items with the power cords. Use these cable ties to secure the power plugs to your chassis. Step 1. Attach the tie head (cable clamp) to a power cord by flipping open the cable clamp and wrapping it around the power plug. - Page 56 EonStor S12S-R/G1032 Installation and Hardware Reference Manual Figure 3-9: Adjusting Cable Strap Step 4. Insert the power plug along with the cable tie assembly into the power socket and the anchor hole above. Figure 3-10: Attaching the Power Cord Step 5. Repeat the process to secure every power cords to the chassis.
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Page 57: Chapter 4 System Operation And Monitoring
Chapter 4 System Operation and Monitoring Power On Once all of the disk drives have been properly installed and the I/O ports or management interfaces have been connected, the subsystem can be powered on. 4.1.1 Check List BEFORE powering on the subsystem, please check the following: Memory module: The cache memory usually comes as a pre- installed module. -
Page 58: Power On Procedure
EonStor S12S-R/G1032 Installation and Hardware Reference Manual 4.1.2 Power On Procedure When powering on the subsystem, please follow these steps: Step 1. Power on expansion JBODs. If a multi-enclosure configuration is applied, power on the expansion enclosures. Step 2. Power on the RAID subsystem. To power on the subsystem please follow the procedures below. -
Page 59: Lcd Screen
Chapter 4: Subsystem Operation and Monitoring 1. Controller module LEDs: The Ctlr_Status and BBU_Link (if BBU is installed) LEDs should light constantly green. 2. Drive tray LEDs: The green status LEDs on all drive trays that contain a hard drive should light up showing that power is supplied to the disk drives. - Page 60 EonStor S12S-R/G1032 Installation and Hardware Reference Manual Model Name S12S-G1032 Ready Status/Data Transfer Indicator Figure 4-2: The LCD Startup Screen (Single-controller Model) Model Name Primary/Secondary Controller S12S-R1032 Ready Status/Data Transfer Indicator Figure 4-3: The LCD Startup Screen (Dual-controller Model) The LCD screen startup sequence is shown and described in the sequence below: Initializing….
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Page 61: Power Off Procedure
Chapter 4: Subsystem Operation and Monitoring S12S-R1032 System is ready for I/Os. Ready NOTE: The primary/secondary controller status only shows on the LCD screen of the S12S-R1032. Power Off Procedure If you wish to power down the subsystem, please follow these steps: NOTE: If you wish to power down the subsystem, please ensure that no time-consuming processes, like “Regenerate Logical Drive Parity”... -
Page 62: System Monitoring Overview
EonStor S12S-R/G1032 Installation and Hardware Reference Manual System Monitoring Overview The subsystem is equipped with a variety of self-monitoring features that help keep system administrators informed of the subsystem’s operational status. These monitoring features provide vital feedback to help you maintain the operational integrity. Prompt response to warnings and notifications is necessary and helps ensure the longevity of the subsystem. - Page 63 Chapter 4: Subsystem Operation and Monitoring different LEDs that are present on the subsystem and their functions. (See Section 4.4) Audible alarm: A beeper comes with the RAID controller board and will be triggered if any of a number of threatening events occurs.
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Page 64: Status-Indicating Leds
EonStor S12S-R/G1032 Installation and Hardware Reference Manual Status-indicating LEDs 4.4.1 LED Overview All FRUs (Field Replaceable Units) have status-indicating LEDs that reflect the operational status and integrity. * Expansion link status is indicated by the LEDs on JBODs. LED definitions are given in the following sections. 4.4.2 LCD Keypad Panel The LCD keypad as shown in Figure 4-4 consists of five (5) buttons,... -
Page 65: Drive Tray Leds
Chapter 4: Subsystem Operation and Monitoring OFF indicates that no power is supplied to the subsystem or the subsystem/RAID controller has failed. FLASHING indicates that there is active traffic on the host/drive channels. BUSY White OFF indicates that there is no activity on the host/drive channels. -
Page 66: Controller Module Leds
EonStor S12S-R/G1032 Installation and Hardware Reference Manual the drive. GREEN indicates that drive electrically connected in the drive tray. Power Green Status / Red RED indicates that a disk drive has failed or is missing. Table 4-2: Drive Tray LED Definitions 4.4.4 Controller Module LEDs The controller faceplate is shown in Figure 4-6. -
Page 67: 4.4.4.2 Sas Port Leds
Chapter 4: Subsystem Operation and Monitoring cached in memory or is supported by the BBU during a power loss. ON indicates that one of the preset Amber Temp. temperature thresholds is violated. Green ON indicates BBU is present. BBU Link FLASHING indicates there is active traffic through the host ports. -
Page 68: Bbu Led
EonStor S12S-R/G1032 Installation and Hardware Reference Manual statuses. See Figure 4-7 for the locations of the LED indicators. Refer to Table 4-5 for the LED definitions. Figure 4-7: LAN Indicators Name Color Status ON indicates the management port is Link Status Green connected to a node or networking device. -
Page 69: Cooling Module Leds
Chapter 4: Subsystem Operation and Monitoring Figure 4-8: PSU LED Color Status The power supply has not been turned on. The Intermittent Flashing Green PSU LED flashes when the subsystem is connected to a power source but not yet turned The PSU is operating normally Static Green Static Amber... -
Page 70: Audible Alarm
EonStor S12S-R/G1032 Installation and Hardware Reference Manual fans to operate at a high speed. Once the ambient temperature falls back within the safe range or the fault condition is corrected, cooling fans will resume the low rotation speed. Audible Alarm Different controller environmental and operational parameters (like temperature, etc.) have been assigned a range of values between which they can fluctuate. -
Page 71: I 2 C Monitoring
Chapter 4: Subsystem Operation and Monitoring C Monitoring Presence detection and the general working status of all component modules are monitored through an I C serial bus. If any of these modules fails, you will be notified via the various methods described above. - Page 72 EonStor S12S-R/G1032 Installation and Hardware Reference Manual This page is intentionally left blank. 4-16 IP2PC Monitoring...
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Page 73: Overview
Chapter 5 System Maintenance Overview 5.1.1 About Subsystem Maintenance Constant monitoring and maintenance of your subsystem minimizes system downtime and preserves the working integrity of the system for a longer period of time. If any of the components fails, they must be replaced as soon as possible. -
Page 74: General Notes On Component Replacement
EonStor S12S-R/G1032 Installation and Hardware Reference Manual 5.1.2 General Notes on Component Replacement Almost all of the major components on the S12S series, cooling modules, PSUs, and drive trays, are hot-swappable and can be replaced online. Qualified engineers who are familiar with RAID storage hardware should be the only ones who make component replacements. -
Page 75: Replacing A Controller Module
Chapter 5: Subsystem Maintenance and Upgrading Replacing a Controller Module IMPORTANT! The docking connectors on the controller module are very delicate and the connector pins can be broken easily. Do not touch the connector pins. Visually examine each connector pin before inserting the controller module into the subsystem. -
Page 76: Removing The Controller Module
EonStor S12S-R/G1032 Installation and Hardware Reference Manual 5.2.2 Removing the Controller Module To remove the controller module: Step 1. Prepare a clean, static-free work pad or container to place the removed controller. Step 2. Disconnect all cables from the controller module. These may include the Ethernet cable, SAS host links, and serial cables connected to the COM ports. -
Page 77: Replacing The Controller Module
Chapter 5: Subsystem Maintenance and Upgrading Figure 5-2: Removing Controller Step 5. Gently pull the controller module out of the subsystem. Place the controller module on a clean, static-free surface. WARNING! Unnecessary tampering with the controller module can cause damage. Remove the controller only if it is absolutely necessary. - Page 78 EonStor S12S-R/G1032 Installation and Hardware Reference Manual 5.3 for details on handling controller and DIMM module. NOTE: Contact your vendor with information of your surviving controller. You may access the “System Information” menu in the firmware configuration utility for details. Step 2.
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Page 79: Dimm Module Replacement
Chapter 5: Subsystem Maintenance and Upgrading Figure 5-4: Using the Ejection Levers to Secure Controller Step 4. Secure the controller module to the chassis. Fasten the two (2) screws previously removed through the screw holes above the ejection levers. Step 5. Re-attach all the cables that were removed. -
Page 80: Dimm Module Upgrade/Replacement Procedure
EonStor S12S-R/G1032 Installation and Hardware Reference Manual modules on the partner controllers should be of the same speed and size. The physical size: The controller only supports DDR RAM DIMM modules those are smaller than 30.5mm wide (1.2 inches). Installation considerations: When installing the DIMM module, it is necessary to remove the controller from the chassis and then remove the module from the controller. -
Page 81: Replacing A Faulty Bbu
Chapter 5: Subsystem Maintenance and Upgrading Figure 5-5: Removing a DIMM Module Step 4. Insert the new DDR RAM DIMM module into the DIMM socket. Align the new module to the DIMM socket and note how the module is keyed. Firmly press the DIMM module into the socket making sure the module is completely seated in the socket. - Page 82 EonStor S12S-R/G1032 Installation and Hardware Reference Manual Fault Conditions: A BBU failure can result from the following: 1. A BBU has lost its ability to hold electrical charge. This may be the case after the battery cells have been recharged for many times regardless of how long the module has been used.
- Page 83 If this is discovered when you first use the BBU, return it to Infortrend or your subsystem vendor. To replace a BBU, please follow these steps: Step 1.
- Page 84 BBU every year. Follow the procedures above to replace a used BBU with a replacement in order to maintain the fault tolerance feature. The new BBU with Infortrend’s ASIC400 subsystem series comes with an EEPROM for recording FRU data. By checking against the system real time clock, firmware will generate a “Charge is low, replacement is recommended”...
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Page 85: Replacing A Faulty Psu
Infortrend’s standard RMA procedure. Replacing a Faulty PSU 5.5.1 PSU Overview Two (2) redundant PSUs: The subsystem is preinstalled with two (2) 530W, fully redundant, hot-swappable PSUs. These modules are located at the rear section of the subsystem. - Page 86 EonStor S12S-R/G1032 Installation and Hardware Reference Manual Figure 5-9: PSU Label on the Extraction Handle To replace a PSU, please follow these steps: Step 1. Turn off the PSU. The power switch is located on each PSU’s rear-facing panel. (See Figure 5-10) Step 2.
- Page 87 Chapter 5: Subsystem Maintenance and Upgrading Step 4. Remove the PSU by grabbing the extraction handle and pulling the handle upwards. The extraction handle should gracefully disconnect the PSU from the backplane connectors. Once dislodged, gently pull the PSU out of the subsystem. If the subsystem is mounted in a rackmount rack, use another hand to support its weight while removing the module.
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Page 88: Cooling Module Maintenance
EonStor S12S-R/G1032 Installation and Hardware Reference Manual Figure 5-13: Inserting the PSU Module Step 7. Secure the PSU to the subsystem by fastening the retention screw through the PSU extraction handle. Step 8. Replace the power cord that connects the PSU to the main power source. -
Page 89: Replacing A Cooling Module
Chapter 5: Subsystem Maintenance and Upgrading Immediate replacement: Once you are notified that a cooling module has failed, it should be replaced as soon as possible. A failed module should only be removed from the subsystem when you have a replacement immediately available. - Page 90 EonStor S12S-R/G1032 Installation and Hardware Reference Manual Figure 5-14: Removing a Cooling Module Step 3. Remove the retention screw on the side of PSU canister and push the release tab forward to disengage the cooling module. Step 4. Remove the cooling fan assembly by the following steps: Step 4-1.
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Page 91: Replacing A Failed Hard Drive
Chapter 5: Subsystem Maintenance and Upgrading faceplate and that the side with screw holes should be facing up. Do this with a precisely vertical motion. Step 6. Once the fan is fully inserted, pull the release tab backward to its original position so that the cooling module’s connector can correctly mate with the connector in the module bay. -
Page 92: Replacing A Hard Drive
EonStor S12S-R/G1032 Installation and Hardware Reference Manual Keep a replacement on hand: If a hard drive has failed, make sure you have a replacement hard drive readily available before removing the failed drive from the subsystem. Do not leave the tray slot open for an extended period of time or the normalized airflow will be disrupted and subsystem components will overheat and may become permanently damaged. - Page 93 Chapter 5: Subsystem Maintenance and Upgrading Figure 5-16: Opening the Front Flap Step 4. Remove the drive tray by pulling it one inch away from the drive bay. Wait for at least 30 seconds for the disk drive to spin down (if the disk drive is removed for a different purpose, e.g., cloning the members of a logical drive or Copy &...
- Page 94 EonStor S12S-R/G1032 Installation and Hardware Reference Manual Figure 5-18: Removing the Hard Drive Step 6. Install the replacement drive. Please refer to the complete hard drive installation procedures in Section 2.8. Step 7. Re-install the drive tray back to the subsystem. Refer to Section 2.8.
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Page 95: Appendix A Specifications
Appendix A Specifications Technical Specifications Environmental Specifications Operating: 5% to 95% (non-condensing) Humidity Non-operating: 5% to 95% (non-condensing) Operating: 0º to 40ºC (32º F to 104º F) Temperature Non-operating: -40º to 60ºC (-40º F to 149º F) w/ BBU: 0º to 35ºC (32º F to 95º F) Operating: Sea level to 3660m (12,000 ft.) Altitude Non-operating: Sea level to 12,192m (40,000... -
Page 96: Vibration
EonStor S12S-R/G1032 Installation and Hardware Reference Manual Weight S12S-R1032 S12S-G1032 18.71kg 17.47kg Package material: 7.19kg * If shipped with HDD, 12 HDD will weigh for approximately 6.6kg. Shock Half-sine Operating: 5G peak, 11ms duration Non-operating: 15G, 11ms, half-sine Vibration Operating 0.5oct/min, 5 to 500Hz, sinewave, 0.2G Non- 0.5oct/min, 5 to 500Hz, sinewave, 1.0G... -
Page 97: Architectural Specifications
Yes for S12S-R1032 swap Architectural Specifications PowerPC GL series RISC processor DIMM Slot One 184-pin DDR DIMM socket ASIC Infortrend 64-bit chipset (ASIC400) Flash ROM 64Mbit (8MB) 128KB with RTC (with embedded RAIDWatch NVRAM utility) Hardware XOR For event messages with time record and task... -
Page 98: Cooling Module Specifications
EonStor S12S-R/G1032 Installation and Hardware Reference Manual of AC input Through backplane to RAID controller(s) Auto shutdown when losing cooling or elevated Over-temperature ambient temperature; over-voltage protection is Protection also available. No fans specific for PSU; heated air is drawn by Cooling Fans the cooling fan module fixed in the rear section of PSU. -
Page 99: M Anagement
Appendix A: Specifications Disk logical drive configurations exist after controller replacement; basic settings, e.g., channel mode settings, are stored on NVRAM. Faults are indicated via audible alarm, module Failure Indicator LED indicators, LCD panel, RAIDWatch Manager session, or terminal emulation. RAID Management... -
Page 100: Fault Tolerance Management
EonStor S12S-R/G1032 Installation and Hardware Reference Manual Fault Tolerance Management Specifications Yes, with user-configurable detect-only, clone and Drive S.M.A.R.T Support replace, and perpetual clone functions. Yes, life expectancy and Battery Back-up Option charge level aware Sensors and module presence detection through an I C serial bus Automatic Drive Failure Detection Automatic Rebuild on Spare Drives... -
Page 101: Appendix B Spare Parts And Accessories
Appendix B Spare Parts and Accessories Spare Parts Model Name Description IFT-89S10RE12 SAS to SAS RAID controller module, 2 x SAS (S12S-R1032) host ports + 1 SAS expansion port, RAID 6, for dual-controller S12S-R1032 IFT-89S10RE12M5 SAS to SAS RAID controller module, 2 x SAS (S12S-R1032) host ports + 1 SAS expansion port, RAID 6, for dual-controller S12S-R1032, w/ 512MB memory... -
Page 102: Accessories
EonStor S12S-R/G1032 Installation and Hardware Reference Manual Accessories Accessories that came included in the subsystem package. Model Name Description IFT-9011 Null modem, DB9 female to DB9 male, wires swapped IFT-9270ASCab Serial port cable for single-controller subsystems, 1 audio jack -to- 1 DB-9 IFT-9270AYCab Serial port Y-cable for dual-controller subsystems, 2 audio jacks -to- 1 DB-9... -
Page 103: Sas Connector Pinouts
Appendix C Pinouts SAS Connector Pinouts The Mini SAS host ports comply with SFF-8088 specification. Figure C-1: Mini SAS SFF-8088 Connector Description Description RX0+ TX0+ RX0- TX0- RX1+ TX1+ RX1- TX1- RX2+ TX2+ RX2- TX2- RX3+ TX3+ SAS Connector Pinouts... -
Page 104: Com1 Serial Port Cable
EonStor S12S-R/G1032 Installation and Hardware Reference Manual RX3- TX3- Table C-1: SAS Port Pinout Definitions COM1 Serial Port Cable COM1 Cable: This cable connects between COM1 serial port on the controller module to the serial port of a management computer. The serial port’s defaults and requirements are: 1. - Page 105 Appendix C: Pinouts C.2.1 COM2 Serial Port Cable to UPS COM2 Cable: Use this cable to connect the COM2 port to a UPS. PN: IFT-9270CUPSCab Figure C-3: Connector Pinouts - Adapter Cable for COM2 CN1 Pin Number Pin Name Ground CN2 Pin Number Pin Name Ground...
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Page 106: Ift-9011 Null Modem
EonStor S12S-R/G1032 Installation and Hardware Reference Manual IFT-9011 Null Modem A null modem is used for wire-swap and is necessary for connecting COM1 CN2 to a PC serial port. PN: IFT-9011 Figure C-4: Null Modem Pinouts Swap pin 2 and pin 3 Swap pin 4 and pin 6 Swap pin 7 and pin 8 Table C-4: Null Modem Pinouts... -
Page 107: Ethernet Port Pinouts
Appendix C: Pinouts Ethernet Port Pinouts Figure C-5: Ethernet Port Pinouts Pin Name Pin Name LAN_TXP LAN_TXN LAN_RXN LAN_RXP Table C-5: Ethernet Port Pinouts Power Connectors IEC-type receptacle. Ethernet Port Pinouts... - Page 108 EonStor S12S-R/G1032 Installation and Hardware Reference Manual This page is intentionally left blank. Power Connectors...
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