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Infortrend EonNAS 3000 series Hardware Manual

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EonNAS 3000 Series

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  • Page 1 Infortrend Hardware Manual EonNAS 3000 Series...

  • Page 2: Legal Information

    Infortrend, shall be subject to the latest Standard Warranty Policy available on the Infortrend website: http://www.infortrend.com/global/Support/Warranty Infortrend may from time to time modify, update or upgrade the software, firmware or any accompanying user documentation without any prior notice. Infortrend will provide access to these new software, firmware or documentation releases from certain download sections of our website or through our service partners.

  • Page 3: Contact Information

    1 Cherrywood, Stag Oak Lane Chineham Business Park Basingstoke, Hampshire RG24 8WF, UK Tel: +44-1256-707-700 Fax: +44-1256-707-889 Email, Technical Support, Website Germany/ Infortrend Deutschland GmbH Wappenhalle Business Center Konrad-Zuse-Platz 8, 81829 Munich, Germany Tel: +49-89-2070-42650 Fax: +49-89-2070-42654 Email, Technical Support,...

  • Page 4: Copyright Notice

    Infortrend, the Infortrend logo, SANWatch, ESVA, EonStor, EonStor DS, EonNAS, and EonPath are registered trademarks of Infortrend Technology, Inc. Other names prefixed with “IFT” and “ES” are trademarks of Infortrend Technology, Inc.  Windows is a registered trademark of Microsoft Corporation.

  • Page 5: Safety Precautions

    The use of Infortrend certified components is strongly recommended to ensure compatibility, quality and normal operation with your Infortrend products. Please contact your distributor for a list of Infortrend certified components (eg. SFP, SFP+, HBA card, iSCSI cable, FC cable, memory module, etc.).

  • Page 6: Service And Maintenance

    Service and Maintenance Service and Maintenance  Keep the faulty module in place until you have a replacement unit in hand; an empty module greatly affects the efficiency of the airflow within the enclosure.  During service operation, place the enclosure on soft and clean surface to prevent damaging its exterior.

  • Page 7: Esd Precautions

    ESD Precautions ESD Precautions  Handle the modules by their retention screws, ejector levers, or the module’s metal frame/faceplate only. Avoid touching the PCB boards or connector pins.  Use a grounded wrist strap and an anti-static work pad to discharge static electricity when installing or operating the enclosure.

  • Page 8: Table Of Contents

    Table of Contents Table of Contents Legal Information ........................2 Contact Information ....................... 3 Copyright Notice ........................4 Safety Precautions ......................... 5 Compatibility Notice ....................... 5 Service and Maintenance ...................... 6 ESD Precautions ........................7 Table of Contents ........................8 About This Manual .......................
  • Page 9 Replacing / Installing a Memory Module ..............50 3.4.1 Default and Upgrade DRAM Installation Slots ..........50 3.4.2 Replacing / Installing a DRAM Module .............. 52 Replacing Hard Drives ..................... 53 3.5.1 Detecting a Failed Hard Drive ................53 3.5.2 Replacing a Hard Drive ..................

  • Page 10: About This Manual

    EonNAS 3000 Series Hardware Manual About This Manual This manual introduces the hardware components of EonNAS unified storage system and describes how to install and maintain them. For the following subjects, consult other resources for more information:  Components that are not user-serviceable. Please contact our support sites.

  • Page 11: Introduction

    EonNAS 3000 Series Hardware Manual 1 Introduction Product Overview The NAS series server is a high-performance storage appliance for sharing files and volumes across Ethernet network. Network Attached Storage (NAS) separates application servers and data, and stores data on storage devices that perform dedicated file serving tasks.

  • Page 12: Front Panel Components

    EonNAS 3000 Series Hardware Manual 1.1.1 Front panel components The Front panel has a column of system status LEDs (1), hard drive slots (2) and power button (3)  System status LEDs (1): A 16 characters x 2 rows LCD panel and function keys allows you to view system events and configure the firmware.

  • Page 13: Rear Panel Components

    EonNAS 3000 Series Hardware Manual 1.1.2 Rear panel components Rear panel components comprise of power supply units (1), controller A (2) & controller B (3) and dummy cage or expansion host ports (4).

  • Page 14: Drive Slot Designation

    EonNAS 3000 Series Hardware Manual 1.1.3 Drive Slot Designation Slot 1 (ID0) Slot 2 (ID1) Slot 3 (ID2) Slot 4 (ID3) Slot 5 (ID4) Slot 6 (ID5) Slot 7 (ID6) Slot 8 (ID7) Slot 9 (ID8) Slot 10 (ID9) Slot 11 (ID10)

  • Page 15: Controller I/O

    EonNAS 3000 Series Hardware Manual 1.1.5 Controller I/O 3 4 5 Item Description 1. 1Gb iSCSI host The 1Gb iSCSI host ports are for host connections and can be ports trunked. 2. Serial Port The serial port is for maintenance purposes.
  • Page 16 EonNAS 3000 Series Hardware Manual 6. Add-on The high speed expansion connectivity ports apply to selected expansion models. It is used for connecting to RAID storage devices. connectivity ports Add-on expansion connectivity ports • For selected models with additional 1Gb iSCSI host ports •...

  • Page 17: Front Panel Leds & Button Definitions

    EonNAS 3000 Series Hardware Manual Front Panel LEDs & Button Definitions The NAS system is equipped system LED indicators on its left-hand side chassis ear. These LEDs provide constant monitoring of basic system statuses, and visual cues to system health. The Service LED will light up in the event of controller, power supply, cooling fan failures, or enclosure events that require maintenance services.
  • Page 18 EonNAS 3000 Series Hardware Manual Amber indicates the power supply unit has failed. Green indicates the cooling fan is operating properly. Cooling Green Amber Amber indicates there is a cooling fan failure in the system. Green indicates the internal temperature is within the safety threshold.

  • Page 19: Rear Panel Leds

    EonNAS 3000 Series Hardware Manual Rear Panel LEDs 1.3.1 Host Management Port LEDs Item Status Green indicates GbE connection established Speed LED Off indicates 100Mb connection established Amber indicates connection established Link Status LED Flashing amber indicates data activity...

  • Page 20: 1Gb Iscsi Host Port Leds

    EonNAS 3000 Series Hardware Manual 1.3.2 1Gb iSCSI Host Port LEDs Item Status Green indicates GbE connection established Speed LED Off indicates 10/100 connection established Amber indicates connection established Link Status LED Flashing amber indicates data activity...

  • Page 21: 10Gb Iscsi Host Port Leds (Fibre)

    EonNAS 3000 Series Hardware Manual 1.3.3 10Gb iSCSI Host Port LEDs (Fibre) LED status Color Status Steady green indicates a link has been Steady ON Green established Flashing Green Flashing green indicates an active link Off indicates a link has not been established For selected models that come with 10Gbps iSCSI channel host ports.

  • Page 22: 10Gb Iscsi Host Port (Rj45)

    EonNAS 3000 Series Hardware Manual 1.3.4 10Gb iSCSI Host Port (RJ45) Item Status Green indicates 10Gb connection established Speed LED Amber indicates 1Gb connection established Off indicates 10/100 connection established Green indicates connection established Link Status LED Flashing green indicates data activity...

  • Page 23: 16Gb Fibre Channel Host Port Leds

    EonNAS 3000 Series Hardware Manual 1.3.5 16Gb Fibre Channel Host Port LEDs Item Status Green indicates connection established Link Status LED Flashing green indicates data activity Off indicates connection not established Green indicates 16Gb connection established Yellow indicates 8Gb connection...

  • Page 24: Psu Leds

    EonNAS 3000 Series Hardware Manual 1.3.6 PSU LEDs The PSU LEDs are indicated by the blue circles. Systems may have different PSU orientations. Item Description Flashing green PSU is online but not powered on Steady green Power on and status normal...

  • Page 25: Cooling Module Led

    EonNAS 3000 Series Hardware Manual 1.3.7 Cooling Module LED There is a LED (indicated by the blue arrow) situated at the top of each cooling module. The cooling modules can be located at the top of the enclosure. To determine if the cooling module is faulty when the front panel cooling module status LED lights up, you will need to slide the enclosure out of the rack to look at the LED.

  • Page 26: System Monitoring Features

    EonNAS 3000 Series Hardware Manual System Monitoring Features There are a number of monitoring approaches that provide the operating status of individual components. 1.4.1 Monitoring The system can monitor the following:  PSU  Cooling module Cooling Module Speed Adjustment: If temperature reading(s) exceed the temperature threshold, the firmware automatically raises the rotation speed of all cooling fans.

  • Page 27: Hot Swapping

    EonNAS 3000 Series Hardware Manual Hot Swapping The system comes with a number of hot-swappable components that can be exchanged while the system is still online without affecting the operational integrity. These components should only be removed from the system when they are being replaced.

  • Page 28: Hardware Installation

    EonNAS 3000 Series Hardware Manual 2 Hardware Installation Component Compatibility The use of compatible components is strongly recommended to ensure compatibility, quality and normal operation with your system. Please contact your vendor for a list of compatible components. Before You Start...

  • Page 29: Installing Hard Drives

    EonNAS 3000 Series Hardware Manual Installing Hard Drives Hard drives are purchased separately (please contact your vendor for details). WARNING DUAL CONTROLLER REDUNDANT SYSTEMS: You MUST install at least 4 hard drives. Hard drive slots 1, 2, 3 and 4 are system dedicated drives. If removed, they MUST be re-inserted in the exact same slots in the enclosure! SINGLE CONTROLLER SYSTEMS: You MUST install at least 2 hard drives.
  • Page 30 EonNAS 3000 Series Hardware Manual Caching for performance with Solid State Disk (SSD): With the exception of hard drive slots 1 & 2 that are dedicated to OS hard drives, SSD(s) can be installed into all other slots (starting from slot 3) to cater for desired performances (please refer to the documents on the CD-ROM for configurations and contact your vendor for SSD purchase details).

  • Page 31: Installing 2.5" Hdd / Solid State Disk (Ssd)

    EonNAS 3000 Series Hardware Manual 2.2.2 Installing 2.5” HDD / Solid State Disk (SSD) Install the SSD into the dedicated hard drive tray (separately purchased). With the connectors facing the open end of the tray, secure the SSD to the tray (refer to the blown-up view below) with a supplied flathead screw.

  • Page 32: Inserting The Drive Into The Drive Tray

    EonNAS 3000 Series Hardware Manual 2.2.3 Inserting the Drive into the Drive Tray Remove the hard drive tray from the enclosure by pressing on the release button. Place the hard drive into the drive tray. Make sure the hard drive is oriented that the drive’s interface connector is facing the open side of the drive tray and its label side...

  • Page 33: Inserting The Drive Tray Into The Enclosure

    EonNAS 3000 Series Hardware Manual 2.2.4 Inserting the Drive Tray into the Enclosure Once the SSDs/ hard drives have been installed in the drive trays, the drive trays are ready to be installed into the system. With the tray bezel opened, gently insert the hard drive tray and the hard drive into the enclosure.

  • Page 34: Connections

    EonNAS 3000 Series Hardware Manual Connections This chapter outlines some general configuration rules you should follow when cabling NAS systems. For detail Fibre Channel RAID and 10G iSCSI host connections and topologies, please refer to the respective RAID manuals. You can use these topologies or refer to them as a guide for developing your own unique topologies.

  • Page 35: Sas Expansion Port

    EonNAS 3000 Series Hardware Manual 2.3.2 SAS Expansion Port To connect JBODs, use the included SAS cable (SFF-8088 to SFF-8088) to connect the expansion port on server in a sequence as shown below. Each JBOD should be configured with a unique enclosure ID using the rotary switch on its LED panel.
  • Page 36 EonNAS 3000 Series Hardware Manual Dual Controller, dual SAS-port JBOD expansion IN IN...
  • Page 37 EonNAS 3000 Series Hardware Manual Dual controller, quadruple SAS-port JBOD expansion IN IN ID:1 ID:2 ID:4 ID:3 ID:5 ID:6 ID:7 ID:8 ID:10 ID:9 ID:12 ID:11 ID:14 ID:13...

  • Page 38: Power Cable Connection

    EonNAS 3000 Series Hardware Manual 2.3.3 Power Cable Connection Plug both power cables into the PSU power sockets. Please do tuck the cables away neatly and keep them out of frequently walked areas. To ensure PSU redundancy, please make sure that the two PSUs are plugged into two different power sources (ie.

  • Page 39: Powering On The System

    EonNAS 3000 Series Hardware Manual 2.3.4 Powering on the System Please turn on your external peripheral devices first (JBODs, switches, etc.) and then turn on the NAS system by pressing the “Power Button” (shown below blue). When turned on, the service LED should remain off while the rest of the status LEDs on the front panel should light up green to indicate normal operation.

  • Page 40: 2.3.5 Eonnas System Initialization

    EonNAS 3000 Series Hardware Manual 2.3.5 EonNAS System Initialization WARNING DUAL CONTROLLER REDUNDANT SYSTEMS: You MUST install at least 4 hard drives. Hard drive slots 1, 2, 3 and 4 are system dedicated drives. If removed, they MUST be re-inserted in the exact same slots in the enclosure! SINGLE CONTROLLER SYSTEMS: You MUST install at least 2 hard drives.
  • Page 41 EonNAS 3000 Series Hardware Manual next step. Name Model IP Address EonNAS 3016 10.0.0.2 NAS_3016 NOTE If no NAS device was found • Make sure your PC and NAS are connected to the same switch / router! • Turning off the antivirus’ firewall (please refer to its manual) then close the existing EonOne, start up a new EonOne and start from step 3.

  • Page 42: Configuring Your Nas System

    EonNAS 3000 Series Hardware Manual 2.3.6 Configuring Your NAS System 1. Configure the basic system parameters. Host Name: Enter a unique name for your EonNAS system. Timezone: Select your local time zone. Password: Enter a new password for the admin account (the default is admin).
  • Page 43 EonNAS 3000 Series Hardware Manual 4. A user account Guest (username: guest, password: guest) will be created. Add new users or modify existing accounts and click OK. 5. A new share folder will be created. Add more share folders or modify existing folders and click OK.

  • Page 44: System Maintenance

    EonNAS 3000 Series Hardware Manual 3 System Maintenance WARNING Do not remove a failed component from the system until you have a replacement on hand. If you remove a failed component without replacing it, the internal airflow will be disrupted.

  • Page 45: Replacing The Controller

    EonNAS 3000 Series Hardware Manual Replacing the Controller NOTE Single controller systems will need to stop all I/Os and shut down the system. Redundant controllers must both be in “Active” state before unplugging one of the controllers. Please activate the controller if it is not “Active”.

  • Page 46: Replacing The Cooling Module

    EonNAS 3000 Series Hardware Manual Replacing the Cooling Module When the cooling module status LED is lid, you should identify the exact failed module and contact your supplier for a replacement. If the server is mounted in a rack cabinet, you will need to slide out the enclosure from the rack to replace the system cooling fans on the top of enclosure.

  • Page 47: Replacing The Power Supply

    EonNAS 3000 Series Hardware Manual Replacing the Power Supply WARNING Although the system can operate with a failed PSU in a system, it is not recommended to run the system with a failed PSU for an extended period of time. The failed spare redundant PSU should be replaced as soon as possible! Power supplies are redundant and load-sharing.

  • Page 48: Psu (Type Ii)

    EonNAS 3000 Series Hardware Manual 3.3.2 PSU (Type II) Power off the system, turn off the PSU and unplug the power cord. 2. Loosen the retention screw that secures the extraction handle to the chassis. 3. To remove the PSU module, pull the extraction handle downwards to disengage the PSU from the backplane connectors.
  • Page 49 EonNAS 3000 Series Hardware Manual 4. Insert the replacement module. Make sure the extraction handle is pointing outwards. Push the replacement PSU into the chassis, and when you feel the contact resistance, push the extraction handle towards the PSU module and it...

  • Page 50: Replacing / Installing A Memory Module

    EonNAS 3000 Series Hardware Manual Replacing / Installing a Memory Module WARNING Upgrading the system beyond the maximum memory configurations is not guaranteed to sustain normal functions and may result in system instability issues! Before you purchase replacement or upgrade the module(s), please consult with your vendor on qualified components.
  • Page 51 EonNAS 3000 Series Hardware Manual To replace or upgrade system memory, please do the following: 1. Click on this link, select your corresponding model and download the latest product datasheet. 2. From the memory section on the datasheet, locate your system’s default memory size and upgradeability.

  • Page 52: Replacing / Installing A Dram Module

    EonNAS 3000 Series Hardware Manual 3.4.2 Replacing / Installing a DRAM Module 1. Shut down the NAS server and disconnect both power cords. 2. Wait for one minute for the remaining electricity on the main board to disperse. 3. Remove the controller from the chassis (please refer to Replacing the Controller).

  • Page 53: Replacing Hard Drives

    EonNAS 3000 Series Hardware Manual Replacing Hard Drives WARNING Keep a replacement on hand before replacing the hard drive. Do not leave the drive tray open for an extended period of time or the internal airflow will be disrupted. Handle the drives with extreme care. Carry them only by the edges of their metal covers and avoid touching their circuits part and interface connectors.
  • Page 54 EonNAS 3000 Series Hardware Manual 3. Open the drive tray. Press the button. The tray bezel will pop out. 4. Remove the drive tray. Pull the tray one inch away from the enclosure. Wait for at least 30 seconds for the disk drive to spin down, and then gently withdraw the drive tray from the chassis.
  • Page 55 EonNAS 3000 Series Hardware Manual 7. Insert the tray with the bezel opened and place your thumbs in front, on both sides of the tray, gently push the tray into the enclosure until you feel the connectors have met. Insert with bezel opened Place thumbs on both sides 8.

  • Page 56: Appendix

    EonNAS 3000 Series Hardware Manual 4 Appendix Technical Specifications 4.1.1 Hardware Dimensions 2U chassis: 445.6(W) x 650.25 (D) x 88.0 (H) mm 3U chassis: 445.6(W) x 650.25 (D) x 132.0 (H) mm Chassis 2U / 3U rack-mount chassis Storage 12 or 16 hot-swappable 2.5” or 3.5” SAS or SATA HDDs;...

  • Page 57: Certifications

    Slide Rail Installation Guide Certifications 4.2.1 Summary Safety UL (60950-1 2’nd) BSMI CNS 14336: 2005 IEC 60950-1, 2’nd Edition GOST-R GOST R 60950-1-2005 EN 55022: 2006/A1:2007 EN 55024:1998/A1:2001/A2:2003 EN 61000-3-2:2006/A1:2009/A2:2009 EN 61000-3-3:2008 BSMI (CNS 13438) FCC (FCC Part 15,subpart B ) IEC 60068-2 MIL-STD-810E/883E ISTA...

  • Page 58: Slide Rail Kit Installation Guide

    5 Slide Rail Kit Installation Guide This section contains multiple types of slide rail installation instructions. Do confirm your slide rail kit to matching instructions before you begin installation. System EonNAS 301x EonNAS 301x-1 Slide Rail Kit 9373 / 9CC / 9N1 Kit Slide Rail Kit If you are unable to locate clear instructions on installing your enclosure, please contact Technical Support!

  • Page 59: Unpacking The System

    Slide Rail Kit Unpacking the System Use the “Unpacking List” to cross check all components have been received. The basic contents include one GUI CD pack, Quick Installation Guide and RAID Enclosure Installation Guide. For details on each slide rail kit contents, please refer to specific kit installation details in this manual.

  • Page 60: Ift-9373 / 9Cc / 9N1 Slide Rail Kit

    IFT-9373 / 9CC / 9N1 Slide Rail Kit The following table shows all accessories that came with the IFT-9373CSlider36 - 0010 / 9CCSlider36 - 0010 / 9N1CSlider36 - 0010 rackmount rail installation kit. The slide stopper requires an extra installation step (mentioned in the procedure), while the difference in bracket lengths has no effect on the installation procedure: 5.2.1 IFT-9373 / 9CC / 9N1 Kit Contents...

  • Page 61: Installation Procedure

    Slide Rail Kit NOTE Compared to 9373CSlider kit, the other two slide rail kits differ in that the 9CCSlider kit has a “Slide Stopper” and 9N1CSlider kit’s left and right brackets are longer in length. 5.2.2 Installation Procedure The installation begins with installing the inner glides (03) to the left and right side of the enclosure using #6-32 L6 flathead screws (07).
  • Page 62 When adjusting the slide rail assembly to its appropriate lengths, make sure the L-shape rail (01) bend faces inwards, loosen the four screws to adjust its length. Secure the front end of the L-shape rail below the top cage nut (use for securing the enclosure).
  • Page 63 Slide Rail Kit Attach the filler plates (04) behind the enclosure ears using two 32x10mm flathead screws (06) on each side (filler plates come with the system). It is strongly recommended that two people perform this procedure together! To mount the enclosure onto the rail and into the rack, place the enclosure on the installed rails and slide it into the rack until the front ears of the enclosure meets the front rack posts.

  • Page 64: Removing The Enclosure

    Secure the enclosure by using two #6 32x10mm flathead screws at the rear and four M5 x30mm screws on the forearm handles (forearm handles can also be secured using M6 / 10-32 screws from the system accessory box). M5/M6 M5/M6 /10-32 /10-32 5.2.3...

  • Page 65: Slide Rail Kit

    Slide Rail Kit Slide Rail Kit The following table shows all accessories that came with the slide rail kit. 5.3.1 Kit Contents Item Description Quantity Mounting bracket assembly, left-side Mounting bracket assembly, right-side Inner glides Flathead screws #6-32 L4 Truss head screws M5 x9.0mm M5 cage nuts M5 x 25mm M6 x 25mm...

  • Page 66: Installation Procedure

    5.3.2 Installation Procedure 1. The installation begins with determining the installation position (front and rear rack positions) and M5 cage nut (5) insertion location. Front rack posts Unit boundary 3U, M5 cage nut position M5 x 9.0mm 2U, M5 cage nut position Unit boundary Rear rack posts M5 x 9.0mm...
  • Page 67 Slide Rail Kit 2. Adjust the length by loosening the four screws on the slide rail. Secure the slide rails to front and rear posts using truss head screws. Tighten the four screws on the slide to fix the length. M5 x 9.0mm Inner glide rail M5 x 9.0mm...

  • Page 68: Once Installed

    Once Installed Once the enclosure has been installed, you may refer to the Users Manual that came with your system for further instructions on completing the hardware installation process. The Users Manual will go on to explain details on installation / maintenance of hard drives, controllers, optional modules (Supercapacitor battery, CBM, etc.), cooling modules, power supplies, cable connections, topology configurations, etc.

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