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Dell B1260dn User Manual

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User's Guide
User's Guide
Dell B1260dn
BASIC
BASIC
IMAGINE THE POSSIBILITIES
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

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Table of Contents

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   Summary of Contents for Dell B1260dn

  • Page 1 User’s Guide User’s Guide Dell B1260dn BASIC BASIC IMAGINE THE POSSIBILITIES This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
  • Page 2: Table Of Contents

    Installing the driver locally Understanding the status LED Reinstalling the driver 5. Appendix 2. Learning the Basic Usage Specifications Printing a test page Dell technical support policy Media and tray Contacting Dell Basic printing Warranty and return policy Copyright 3. Maintenance...
  • Page 3: Introduction

    1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...
  • Page 4: Key Benefits

    • You can access Dell Support at www.dell.com or support.dell.com. Select your reducing power consumption when not in use. region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information. Print with excellent quality and speed Wide range of functionality and application support •...
  • Page 5 Key benefits • Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 109). •...
  • Page 6: Features By Models

    B1260dn ● PCL6 printer driver ● SPL printer driver ● XPS printer driver ● Dell Printer Manager ● Embedded Web Service a. Depending on the operating system you use, the installed printer driver may differ. (●: Included, Blank: Not available)
  • Page 7: Useful To Know

    • Replace the toner cartridge. Where can I purchase accessories or supplies? The machine does not print. • Inquire at a Dell distributor or your retailer. • Visit www.support.dell.com. Select your country/region to view product service information. • Open the print queue list and remove the document from the list (see "Canceling a print job"...
  • Page 8: About This User's Guide

    About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting Icon Text Description...
  • Page 9: Safety Information

    Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
  • Page 10 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
  • Page 11 Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Before moving the machine, turn the power off and disconnect all Use of controls or adjustments or performance of procedures other cords.
  • Page 12 Safety information Use the power cord supplied with your machine for safe Maintenance / Checking operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.
  • Page 13 When toner gets on your clothing, do not use hot water to wash • The machine should only be repaired by a Dell service technician. Hot water sets toner into fabric. Use cold water.
  • Page 14: Machine Overview

    Machine overview Accessories Power cord Software CD Quick installation guide Misc. accessories a. The software CD contains the printer drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
  • Page 15 Machine overview Front view Rear view • This illustration may differ from your machine depending on its model. • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on •...
  • Page 16: Control Panel Overview

    Control panel overview Prints a information page. Info This control panel may differ from your machine depending on its model. • Prints configuration reports/ netwwork There are various types of control panels. configuration reports - Press and let go. • Prints supplies info report / error report - Press and hold this button for about 2 seconds and release.
  • Page 17: Turning On The Machine

    Turning on the machine Connect the machine to the electricity supply first. Press the power key or turn the switch on if the machine has a power switch. 1. Introduction...
  • Page 18: Installing The Driver Locally

    Installing the driver locally A locally connected machine is a machine directly attached to your computer Insert the supplied software CD into your CD-ROM drive. using the cable. If your machine is attached to a network, skip the following The software CD should automatically run and an installation window steps below and go on to installing a network connected machine’s driver (see will appear.
  • Page 19 Installing the driver locally Select Connect to the computer using USB Cable. Click Next. Follow the instructions in the installation window. 1. Introduction...
  • Page 20: Reinstalling The Driver

    Windows Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Maintenance. Select Repair and click Next.
  • Page 21: Learning The Basic Usage

    2. Learning the Basic Usage After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.
  • Page 22: Printing A Test Page

    Printing a test page Print a test page to make sure that the machine is operating correctly. To print a test page: In ready mode, press and hold (Info) button for about 4 seconds until the status LED blinks, and release. 2.
  • Page 23: Media And Tray

    Tray extention guide • Using print media that does not meet these specifications may cause Paper length guide problems or require repairs. Such repairs are not covered by Dell’s Paper width guide warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.
  • Page 24 Media and tray Paper type available for duplex printing Depending on the power voltage your machine uses, available paper types for duplex printing differs. Refer to the below table. Power voltage Available paper 110V Letter, Legal, US Folio, Oficio 220V 2.
  • Page 25 Media and tray Loading paper in the tray When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam. 2. Learning the Basic Usage...
  • Page 26 Media and tray Loading in manual feeder The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes. Tips on using the manual feeder • Load only one type, size and weight of print media at time in the manual feeder. •...
  • Page 27 Media and tray 2. Learning the Basic Usage...
  • Page 28 Media and tray Types Tray Manual feeder Printing on special media ● ● Thin ● ● The table below shows the special media usable in each tray. Bond ● The media types are shown in the Printing Preferences. To get the highest Color printing quality, select the proper media type from the Printing Preferences ●...
  • Page 29 Media and tray To print an envelope, place it as shown in the following figure. • Do not use stamped envelopes. • Do not use envelopes with clasps, snaps, windows, coated lining, self- adhesive seals, or other synthetic materials. • Do not use damaged or poorly made envelopes.
  • Page 30 Media and tray Transparency • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out. To avoid damaging the machine, use only transparencies designed for use in • Recommended media: Transparency for a color laser printer by Xerox, such laser printers.
  • Page 31: Preprinted Paper

    Media and tray Curl: Must lie flat with no more than 13 mm of curl in any direction. Preprinted paper Condition: Do not use labels with wrinkles, bubbles, or other When loading preprinted paper, the printed side should be facing up with an indications of separation.
  • Page 32 Media and tray Setting the paper size and type Using the output support After loading paper in the paper tray, set the paper size and type. The surface of the output tray may become hot if you print a large number Open the Printing Preferences (see "Opening printing preferences"...
  • Page 33: Basic Printing

    Basic printing The basic print settings including the number of copies and print range Printing are selected within the Print window. To take advantage of the advanced printing features, click Properties or If you are a Macintosh, Linux, or Unix OS user, refer to the "Macintosh Preferences from the Print window (see "Opening printing preferences"...
  • Page 34: Using A Favorite Setting

    Using a favorite setting The Favorites option, which is visible on each preferences tab except for the Dell tab, allows you to save the current preferences for future use. To save a Favorites item, follow these steps: 2. Learning the Basic Usage...
  • Page 35 Basic printing Change the settings as needed on each tab. Using help Enter a name for the item in the Favorites input box. Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. Eco printing The Eco function cuts toner consumption and paper usage.
  • Page 36: Setting Eco Mode On The Control Panel

    Basic printing Setting eco mode on the control panel Result simulator Result Simulator shows the results of reduced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you • The settings set from the machine’s driver override the settings on the selected.
  • Page 37: Maintenance

    3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Storing the toner cartridge • Redistributing toner • Replacing the toner cartridge • Cleaning the machine •...
  • Page 38: Ordering Supplies And Accessories

    Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Dell-authorized supplies and accessories visit www.dell.com/supplies, or contact your local Dell dealer or the retailer where you purchased your machine.
  • Page 39: Available Supplies

    Dell does not recommend using non-genuine Dell toner cartridge such as refilled or remanufactured toner. Dell cannot guarantee non-genuine Dell toner cartridge's quality. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine’s warranty.
  • Page 40: Storing The Toner Cartridge

    • Store the cartridge inside the protective bag from the original package. Dell Inc. does not recommend or approve the use of non-Dell brand toner • Store lying flat (not standing on end) with the same side facing up as if it cartridges in your printer including generic, store brand, refilled, or were installed in the machine.
  • Page 41 Storing the toner cartridge Estimated cartridge life Estimated cartridge life the life of the toner cartridge (or imaging unit) yield depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.
  • Page 42: Redistributing Toner

    Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Toner LED blinks yellow. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
  • Page 43: Replacing The Toner Cartridge

    Replacing the toner cartridge • Before opening the front cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. •...
  • Page 44: Cleaning The Machine

    Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
  • Page 45 Cleaning the machine Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine. 3.
  • Page 46 Cleaning the machine Cleaning the pickup roller • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. 3. Maintenance...
  • Page 47: Tips For Moving & Storing Your Machine

    Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
  • Page 48: Troubleshooting

    4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing paper jams • Understanding the status LED This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
  • Page 49: Tips For Avoiding Paper Jams

    Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 23). •...
  • Page 50: Clearing Paper Jams

    Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 1 4. Troubleshooting...
  • Page 51 Clearing paper jams In the manual feeder 4. Troubleshooting...
  • Page 52 Clearing paper jams Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Before opening the front cover, close the output support first. 4. Troubleshooting...
  • Page 53 Clearing paper jams In the exit area 4. Troubleshooting...
  • Page 54 Clearing paper jams In the duplex area 4. Troubleshooting...
  • Page 55: Understanding The Status Led

    Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. •...
  • Page 56 Understanding the status LED Toner LED/ Power LED Status Description Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for Blinking replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 42).
  • Page 57: Appendix

    5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Dell technical support policy • Contacting Dell • Warranty and return policy • Copyright...
  • Page 58: Specifications

    Specifications General specifications The specification values listed below are subject to change without notice. See www.dell.com or support.dell.com for possible changes in information. Items Description Dimension Width x Length x Height 348 x 338 x 197 mm (13.7 x 13.3 x 7.7 inches)
  • Page 59 Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeder Letter 216 x 279 mm (8.5 x 11 inches) 70 to 90 g/m (19 to 24 lbs bond) 70 to 90 g/m (19 to 24 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) •...
  • Page 60 Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeder Refer to the Plain paper section Not available in a tray. Refer to the Plain 164 to 220 g/m (44 to 59 lbs Thicker paper paper section bond) Refer to the Plain Refer to the Plain paper section 60 to 70 g/m (16 to 19 lbs bond)
  • Page 61 Specifications System requirements Microsoft® Windows® Requirement (recommended) Operating system free HDD space Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server®...
  • Page 62 Specifications Macintosh Requirements (Recommended) Operating system Free HDD space • Intel® processors • 128 MB for a powerPC based Mac 1 GB (512 MB) Mac OS X 10.4 • PowerPC G4/ G5 • 512 MB for an Intel-based Mac (1 GB) •...
  • Page 63 Specifications Linux Items Requirements Fedora 5~13 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.0, 10.1 (32 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) Operating system Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) Redhat®...
  • Page 64 Specifications Network environment Network and wireless models only (see "Features by models" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
  • Page 65: Dell Technical Support Policy

    Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.
  • Page 66: Contacting Dell

    Contacting Dell You can access Dell Support at support.dell.com. Select your region on the support.euro.dell.com (Europe only) WELCOME TO DELL SUPPORT page, and fill in the requested details to access • Electronic Quote Service help tools and information. apmarketing@dell.com (Asian/Pacific countries only) You can contact Dell electronically using the following addresses: sales_canada@dell.com (Canada only)
  • Page 67: Warranty And Return Policy

    Warranty and return policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide.
  • Page 68: Copyright

    Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the Dell logo, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries;...
  • Page 69 User’s Guide User’s Guide Dell B1260dn ADVANCED ADVANCED IMAGINE THE POSSIBILITIES This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on model or country. BASIC This guide provides information concerning installation, basic operation and troubleshooting...
  • Page 70 IPv6 configuration 5. Troubleshooting AirPrint Google Cloud Print Paper feeding problems Power and cable connecting problems 3. Useful management tools Printing problems Printing quality problems Using Firmware Update Utility Operating system problems Using Dell Supplies Ordering Utility Using Embedded Web Service...
  • Page 71: Software Installation

    1. Software installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Installing driver over the network81).
  • Page 72: Installation For Macintosh

    For Mac OS X 10.5-10.7, click Default and find the USB connection. Read the license agreement and click Continue. For Mac OS X 10.4, if Auto Select does not work properly, select Dell in Click Agree to agree to the license agreement.
  • Page 73: Reinstallation For Macintosh

    Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. Make sure that the machine is connected to your computer and powered on. Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder >...
  • Page 74: Installation For Linux

    Installation for Linux You need to download Linux software packages from the Dell website to install The installation program added the Unified Driver Configurator desktop icon the printer software (http://www.support.dell.com). and the Unified Driver group to the system menu for your convenience. If you...
  • Page 75: Reinstallation For Linux

    You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. Click the icon at the bottom of the desktop. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Dell/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh Click Uninstall. Click Next.
  • Page 76: Using A Network-connected Machine

    2. Using a network- connected machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs • Wired network setup • Installing driver over the network • IPv6 configuration • AirPrint •...
  • Page 77: Useful Network Programs

    Useful network programs There are several programs available to setup the network settings easily in a SetIP network environment. For the network administrator especially, managing several machines on the network is possible. This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol.
  • Page 78: Wired Network Setup

    Connect your machine to the network with a network cable. For example: Turn on the machine. • MAC Address: 00:15:99:41:A2:78 From the Windows Start menu, select All Programs > Dell > Dell • IP Address: 169.254.192.192 Printers > SetIP > SetIP. 2. Using a network-connected machine...
  • Page 79 Wired network setup Click the icon (third from left) in the SetIP window to open the TCP/IP IPv4 configuration using SetIP (Macintosh) configuration window. Before using the SetIP program, disable the computer firewall from System Enter the machine’s new information into the configuration window as Preferences >...
  • Page 80 Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. The following instructions may vary from your model or operating systems. Open /opt/Dell/mfp/share/utils/. Double-click the SetIPApplet.html file. Click to open the TCP/IP configuration window. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding.
  • Page 81: Installing Driver Over The Network

    Installing driver over the network Select Next. Windows Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set. If the “Found New Hardware Wizard” appears during the installation procedure, click Cancel to close the window.
  • Page 82 Installing driver over the network Click Continue. • The Custom installation allows you to select the machine’s connection and choose individual components to install. Follow the instructions on Read the license agreement and click Continue. the window. Click Agree to agree to the license agreement. The searched machines will be shown on the screen.
  • Page 83: Install The Linux Driver And Add Network Printer

    Installing driver over the network Open the Applications folder > Utilities > Print Setup Utility. For Mac OS X 10.4, if Auto Select does not work properly, select Dell in Print Using and your machine name in Model. • For Mac OS X 10.5-10.7, open the Applications folder > System Preferences and click Print &...
  • Page 84: Add A Network Printer

    The printer’s IP address and model name appears on list field. Double-click the Linux folder > install.sh icon. Select your machine and click Next. The Dell installer window opens. Click Continue. Enter the printer description and click Next. The add printer wizard window opens. Click Next.
  • Page 85: Uninstalling The Printer Driver Package

    Installing driver over the network From the Dell website, download and unpack the UNIX Printer Driver Run “installprinter” from the command line. This will bring up the Add package to your computer. Printer Wizard window. Setup the printer in this window referring to the following procedures.
  • Page 86: Setting Up The Printer

    Installing driver over the network Setting up the printer Check the Make Default option to set this printer as default. Click OK to add the printer. To add the printer to your UNIX system, run ‘installprinter’ from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window according to the following steps: Type the name of the printer.
  • Page 87: Ipv6 Configuration

    IPv6 configuration The Add Printer Wizard window appears. Follow the instructions in the IPv6 is supported properly only in Windows Vista or higher. window. If the machine does not work in the network environment, activate IPv6. If the IPv6 network seems to not be working, set all the network setting to Refer to the next section followed by.
  • Page 88: Using Embedded Web Service

    IPv6 configuration When the Embedded Web Service window opens, move the mouse cursor over the Settings of the top menu bar and then click Network Address must be enclosed in '[ ]' brackets. Settings. Click TCP/IPv6 on the left pane of the website. Check the IPv6 Protocol check box to activate IPv6.
  • Page 89: Airprint

    AirPrint When the Embedded Web Service window opens, click Settings > AirPrint allows you to wirelessly print directly from an iPhone, iPad, Network Settings. or iPod touch running iOS 4.2 or later. Click Raw TCP/IP, LPR, IPP or mDNS . You can enable the IPP protocol or mDNS protocol.
  • Page 90: Google Cloud Print

    Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your Click Login in the upper right corner of the Embedded Web Service website. smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud If it’s your first time logging into Embedded Web Service you need to Print™...
  • Page 91: Printing From An Application On Mobile Device

    Google Cloud Print™ Click Finish printer registration. Install the Cloud Print application on your mobile device. Click Manage your printers. If you do not have the application, download it from the application store Now your printer is registered with Google Cloud Print™ service. such as Android Market or App Store.
  • Page 92 Google Cloud Print™ Printing from the Chrome browser The following steps are an example of using the Chrome browser. Run Chrome. Open the document or email that you want to print. Click the wrench icon in the browser’s top right corner. Click Print.
  • Page 93: Useful Management Tools

    This chapter introduces management tools provided to help you make full use of your machine. • Using Firmware Update Utility • Using Dell Supplies Ordering Utility • Using Embedded Web Service • Using Dell Printer Manager • Using Dell Printer Status...
  • Page 94: Using Firmware Update Utility

    Click Update Firmware. firmware. Availabe for Windows OS users only. From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Firmware Update Utility. Download the latest firmware. Click http://www.support.dell.com. If your printer is connected with an USB cable, click USB Connected Printer or Network Connected Printer.
  • Page 95: Using Dell Supplies Ordering Utility

    Availabe for Windows or Macintosh OS users only. Double-click the Dell Supplies Ordering Utility icon on your desktop. From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Dell Supplies Ordering Utility.
  • Page 96: Using Embedded Web Service

    Using Embedded Web Service Click Login on the upper right of the Embedded Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for Embedded Web Service. Type in the ID and Password then click Login. • Embedded Web Service explanation in this user’s guide may differ from •...
  • Page 97: Maintenance Tab

    This tab allows you to maintain your machine by upgrading firmware and • Current Settings: Shows the machine’s and network’s information. setting contact information for sending emails. You can also connect to Dell • Print information: Prints reports such as system related reports and font website or download drivers by selecting the Link menu.
  • Page 98: Using Dell Printer Manager

    The printer list displays the installed printer icons on your For Windows, computer. Select Start > Programs or All Programs > Dell > Dell Printers > Dell Printer Printer This area gives you general information about your Manager > Dell Printer Manager.
  • Page 99: Device Settings

    Using Dell Printer Manager Application Includes links for changing to the advanced settings, Advanced settings user interface overview information preference, help, and about. The advanced user interface is intended to be used by the person responsible button is used to change the user interface for managing the network and machines.
  • Page 100: Using Dell Printer Status

    Using Dell Printer Status The Dell Printer Status displays the status of the printer that is connected to the Icon Mean Description local network. Printer Ready, Printer Offline, Error-Check Printer, and the toner level or Toner Low alerts will for your printer.
  • Page 101 You can view the online User’s Guide. Close Close the window. Changing the Dell Printer Status Program Settings Right-click the Dell Printer Status icon and select Options. Select the settings you want from the Options window. 3. Useful management tools...
  • Page 102: Using The Linux Unified Driver Configurator

    After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. You can also click the Startup Menu icon and select Dell Unified Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding configuration window.
  • Page 103: Printers Tab

    Using the Linux Unified Driver Configurator Printers tab To use the on screen help, click Help. View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. After changing the configurations, click Exit to close the Unified Driver Configurator.
  • Page 104 Using the Linux Unified Driver Configurator • Remove Printer: Removes the selected machine. Shows all of the machine classes. • Set as Default: Sets the current selected machine as a default machine. Shows the status of the class and the number of machines in the class. •...
  • Page 105 Using the Linux Unified Driver Configurator Switches to Ports configuration. Ports configuration Shows all of the available ports. In this window, you can view the list of available ports, check the status of each Shows the port type, device connected to the port, and status. port and release a port that is stalled in a busy state when its owner has terminated the job for any reason.
  • Page 106: Special Features

    4. Special features This chapter explains special printing features. • Altitude adjustment • Changing the default print settings • Setting your machine as a default machine • Using advanced print features • Macintosh printing • Linux printing • Unix printing The procedures in this chapter are mainly based on Windows 7.
  • Page 107 High 2 (3,280 ft) High 1 Normal For Windows and Macintosh users, you set from Dell Printer Manager > (Switch to advanced mode) > Device Settings (see "Advanced settings user • interface overview" on page 98). • If your machine is connected to the network, you can set the altitude via Embedded Web Service (see "Using Embedded Web Service"...
  • Page 108: Changing The Default Print Settings

    Changing the default print settings Click the Windows Start menu. If you want to change the settings for each print job, change it in Printing For Windows Server 2000, select Settings > Printers. Preferences. • For Windows XP/Server 2003, select Printer and Faxes. •...
  • Page 109: Setting Your Machine As A Default Machine

    Setting your machine as a default machine Click the Windows Start menu. For Windows Server 2000, select Settings > Printers. • For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. •...
  • Page 110: Using Advanced Print Features

    • You can install the XPS printer driver when you insert the software CD Documents, Documents and Settings, or Users. The saved folder may into your CD-ROM drive. When you install the Dell software, the XPS differ, depending on your operating system or the application you are printer driver is automatically installed.
  • Page 111 Using advanced print features Item Description Item Description Prints your document on both sides of a sheet of Booklet Printing Multiple Pages per Side Selects the number of pages to print on a single paper and arranges the pages so that the paper sheet of paper.
  • Page 112 Using advanced print features Item Description Item Description Double-sided Printing Print on both sides of a sheet of paper (duplex). Double-sided Printing • Printer Default: If you select this option, this feature is determined by the settings you have Before printing, decide how you want your selected on the control panel of the machine.
  • Page 113 Using advanced print features Item Description Item Description Watermark The watermark option allows you to print text Watermark a To change the print settings from your software application, access Printing over an existing document. For example, you use (Deleting a watermark) Preferences.
  • Page 114 Using advanced print features Item Description Item Description This option is available only when you use the Overlay a To save the document as an overlay, access Overlay Printing Preferences. SPL printer driver (see "Software" on page 6). (Creating a new page b Click the Advanced tab, and select Edit from An overlay is text and/or images stored in the overlay)
  • Page 115 Using advanced print features Item Description Item Description Overlay a Click the Advanced tab. Overlay a In the Printing Preferences window, click the Advanced tab. b Select the desired overlay from the Text drop- (Using a page overlay) (Deleting a page overlay) down list.
  • Page 116: Macintosh Printing

    Macintosh printing Changing printer settings Some features may not be available depending on models or options. It means that the features are not supported. You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may differ depending on the Printing a document machine in use.
  • Page 117 Macintosh printing Printing on both sides of the paper If you print more than 2 copies, the first copy and the second copy might print on the same sheet of paper. Avoid printing on both sides of paper when you are printing more than 1 copy. Some features may not be available depending on models or options.
  • Page 118: Linux Printing

    Linux printing Change the print job properties using the following four tabs displayed at the top of the window. Some features may not be available depending on models or options. It means that the features are not supported. • General: Changes the paper size, the paper type, and the orientation of the documents.
  • Page 119 Linux printing Open the Unified Driver Configurator. Printing files If necessary, switch to Printers configuration. Select your machine on the available printers list and click Properties. You can print many different types of files on your machine using the standard CUPS, directly from the command line interface.
  • Page 120: Unix Printing

    Unix printing Changing the machine settings Some features may not be available depending on models or options. It means that the features are not supported. The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties. The following hot keys may also be used: “H”...
  • Page 121: Image Tab

    Unix printing • Page Border: Choose any of the border styles (e.g., Single-line hairline, Double-line hairline) Image tab In this tab, you can change the brightness, resolution, or image position of your document. Text tab Set the character margin, line space, or the columns of the actual print output. Margins tab •...
  • Page 122: Troubleshooting

    5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Operating system problems...
  • Page 123: Paper Feeding Problems

    Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
  • Page 124: Power And Cable Connecting Problems

    Power and cable connecting problems Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first and press the (Power) button on the control panel. or the connection cable between the • Disconnect the machine’s cable and reconnect it. computer and the machine is not connected properly.
  • Page 125: Printing Problems

    Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. print. The machine is not selected as the default Select your machine as your default machine in Windows. machine.
  • Page 126 Printing problems Condition Possible cause Suggested solutions The machine does not The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. print. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error.
  • Page 127 Printing problems Condition Possible cause Suggested solutions Pages print, but they are The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. blank. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, Contact a service representative.
  • Page 128: Printing Quality Problems

    Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print •...
  • Page 129 Printing quality problems Condition Suggested Solutions Dropouts If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. A a B b C • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. A a B b C •...
  • Page 130 Printing quality problems Condition Suggested Solutions Black background If the amount of background shading becomes unacceptable: • Change to a lighter weight paper. • Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading.
  • Page 131 Printing quality problems Condition Suggested Solutions Background scatter Background scatter results from bits of toner randomly distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
  • Page 132 Printing quality problems Condition Suggested Solutions Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. Curl or wave •...
  • Page 133 Printing quality problems Condition Suggested Solutions Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine. Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. •...
  • Page 134 Printing quality problems Condition Suggested Solutions Character voids Character voids are white areas within parts of characters that should be solid black: • If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal. •...
  • Page 135: Operating System Problems

    Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. “General Protection Fault”, Close all other applications, reboot Windows and try printing again. “Exception OE”, “Spool 32”, or “Illegal Operation”...
  • Page 136 Operating system problems Common Macintosh problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
  • Page 137 Operating system problems Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.
  • Page 138: Access Point

    Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed mentioned in this user’s guide. an original sheet of paper so that the machine can scan some amount of the paper at once.
  • Page 139: Control Panel

    Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For example, address automatically. This is usually done in the bootstrap process of computers or 5% coverage means that an A4 sided paper has about 5% image or text on it.
  • Page 140: Duty Cycle

    Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail in the client host requesting, generally, information required by the client host to image, and a larger file size.
  • Page 141: Fuser Unit

    Glossary Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax Foreign Device Interface (FDI) is a card installed inside the machine to allow a third machines or fax modems. It automatically detects and corrects errors in the fax party device such as a coin operated device or a card reader.
  • Page 142: Ieee 1284

    Glossary Halftone Intranet An image type that simulates grayscale by varying the number of dots. Highly A private network that uses Internet Protocols, network connectivity, and possibly colored areas consist of a large number of dots, while lighter areas consist of a the public telecommunication system to securely share part of an organization's smaller number of dots.
  • Page 143 Glossary IPX/SPX JBIG IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no networking protocol used by the Novell NetWare operating systems. IPX and SPX loss of accuracy or quality, which was designed for compression of binary images, both provide connection services similar to TCP/IP, with the IPX protocol having particularly for faxes, but can also be used on other images.
  • Page 144: Mac Address

    Glossary MAC address Modem Media Access Control (MAC) address is a unique identifier associated with a network A device that modulates a carrier signal to encode digital information, and also adapter. MAC address is a unique 48-bit identifier usually written as 12 hexadecimal demodulates such a carrier signal to decode transmitted information.
  • Page 145: Printer Driver

    Glossary Originals The first example of something, such as a document, photograph or text, etc, which Portable Document Format (PDF) is a proprietary file format developed by Adobe is copied, reproduced or translated to produce others, but which is not itself copied Systems for representing two dimensional documents in a device independent and or derived from something else.
  • Page 146 Glossary PRN file Resolution An interface for a device driver, this allows software to interact with the device driver The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the using standard input/output system calls, which simplifies many tasks. greater the resolution.
  • Page 147: Subnet Mask

    Glossary Subnet Mask Toner Cartridge The subnet mask is used in conjunction with the network address to determine A kind of bottle or container used in a machine like a printer which contains toner. which part of the address is the network address and which part is the host address. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper.
  • Page 148 Glossary Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is networks, which was created to improve upon the security features of WEP.
  • Page 149 Dell Printer Status Dell Supplies Ordering Utility clearing paper driver installation tips for avoiding paper jams Macintosh Unix common Macintosh problems driver installation for network connected 82 Linux...
  • Page 150 Index using SetIP printing on both sides of paper Macintosh manual feeder/multi-purpose tray placing a machine printing to a file tips on using adjusting the altitude UNIX using special media print media printing a document card stock Linux envelope network Macintosh labels UNIX...
  • Page 151 USB cable ordering replacing toner cartridge driver installation driver reinstallation using help toner cartridge estimated life handling instructions watermark non-Dell and refilled create redistributing toner delete replacing the cartridge edit storing Windows tray common Windows problems adjusting the width and length...

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