Incorrect Margins On Prints - Dell B2360d-dn User Manual

Troubleshooting
Action
Step 2
Reinstall the imaging unit and the toner cartridge.
a
Remove the toner cartridge.
b
Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to light
can cause print quality problems.
c
Install the imaging unit, and then the cartridge.
d
Resend the print job.
Did the gray background disappear from the prints?
Step 3
Replace the imaging unit, and then resend the print job.
Did the gray background disappear from the prints?

Incorrect margins on prints

A B C D
A B C D
A B C D
Action
Step 1
a
Move the width and length guides in the tray to the correct positions
for the paper size loaded.
b
Resend the print job.
Are the margins correct?
Step 2
From the printer control panel, set the paper size in the Paper menu to
match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Yes No
The problem is solved. Go to step 3.
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
Go to step 3. Do one or more of the
following:
131
technical
•
Specify the paper
size from the tray
settings to match
the paper loaded in
the tray.
•
Change the paper
loaded in the tray
to match the paper
size specified in the
tray settings.