Locate the blue lever, and then pull it down to release the jam.
Note: If the jammed paper is not visible in the duplex area, then open the rear door, and then gently remove the
jammed paper. Make sure all paper fragments are removed.
Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Insert the tray.
From the printer control panel, press
to clear the message and continue printing.