Keeping Your Software Current - Polycom RealPresence Group 550 Administrator's Manual

Administrator's Guide for the Polycom RealPresence Group Series

Keeping your Software Current

You can update your Polycom RealPresence Group system by going to support.polycom.com, navigating
to Documents and Downloads > Telepresence and Video, and then downloading and installing the
appropriate software. You can download and install software for the Polycom Touch Control, with no
software or options key codes. You can also download and install Polycom Touch Control software from a
web server.
You can also have your system automatically check for and apply software updates.
To automatically check for and apply software updates:
1 In the web interface, go to Admin Settings > General Settings > Software Updates.
2 Select Automatic Software Updates.
3 Configure these settings.
Setting Description
Automatically Enables settings that allow you to set up a schedule for automatically checking for and
Check for and applying software updates to your system.
Apply Software
Updates
Start Time Specifies the Hour, Minute, and AM/PM setting to start checking for updates.
Duration Specifies how long the system should wait to determine whether updates are available.
Refer to the Release Notes for the Polycom RealPresence Group Series for information about the latest
software version, including version dependencies. Refer to Installing Software and Options for the Polycom
RealPresence Group Series and Accessories for detailed information about obtaining software key codes
and updating your software.
If your organization uses a management system for provisioning endpoints, your Polycom
RealPresence Group system might get software updates automatically.
Polycom, Inc.
Managing the System Remotely
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