Forwarding A Ll C Alls T O A Nother P Arty - Polycom VVX500 User Manual

Polycom V VX 5 00 B usiness M edia P hone U ser G uide
Forwarding A ll C alls t o A nother P arty
You c an s et u p y our p hone t o f orward a ll c alls t o a nother n umber. Y our p hone w ill f orward c alls e ven i f
you e nable t he D o N ot D isturb f eature.
User T ip: C all F orwarding o n a C all-­‐by-­‐Call B asis
You c an c hoose t o f orward a c all a s y our p hone r ings. F or m ore i nformation o n f orwarding c alls o n
a c all-­‐by-­‐call b asis, s ee
4. The P olycom 5 00 w ith 8 x8 V irtual O ffice p hone o ffers t wo m ethods o f c all f orwarding:
• Online C all F orwarding
• Phone-­‐based C all F orwarding
User T ip: U se V irtual O ffice f or C all F orwarding
8x8 r ecommends u sing o nline c all f orwarding i nstead o f p hone-­‐based c all f orwarding s o y our c all
forwarding i nstructions a re s tored o nline i nstead o f o n y our p hone. I f y ou s et y our c all f orwarding
rules o n y our p hone, t hey w ill n ot b e i n e ffect i f y our p hone i s d isconnected f rom a n I nternet
connection.
To e nable o nline c all f orwarding ( Virtual O ffice):
• Log o n t o y our V irtual O ffice O nline d ashboard a t h ttp:// v irtualoffice.8x8.com.
• Select S ettings t hen C all F orwarding, t hen s elect t he M y R ules t ab.
• Update y our C all F orwarding R ules a nd p ress S ave.
You c an r eturn t o V irtual O ffice O nline a t a ny t ime t o u pdate y our C all F orwarding R ules.
To e nable c all f orwarding ( phone b ased):
• Tap S ettings f rom H ome v iew, a nd t ap F eatures > F orward. O r, f rom L ines v iew, t ap F orward.
• If y our p hone i s s et u p w ith m ultiple l ines, t ap t he l ine t o a pply f orwarding t o.
• From t he F orwarding T ype S elect s creen, t ap t he f orwarding t ype y ou w ant:
 Always—To f orward a ll i ncoming c alls.
 No A nswer—To f orward a ll u nanswered i ncoming c alls.
 Busy—To f orward c alls t hat a rrive w hen y ou're a lready i n a c all.
• Enter t he f orwarding n umber, a nd t ap E nable. I f y ou s elected t he N o A nswer o ption, y ou c an
enter t he n umber o f r ings b efore y our p hone f orwards t he c all. A v alue o f 2 i s r ecommended.
42
F orwarding I ncoming C alls t o A nother P arty.