Polycom VVX500 User Manual

Polycom VVX500
Support:
Phone Guides & Online Training
hawaiiantel.com/VoiceSupport

Customer Support

643-8647

Web Portal

bvoip.hawaiiantel.com
Home

Accessed by pressing the
Home button

Displays phone extension at
top left

Make new calls, access
Voicemail, Directories, etc.
How to Make and Answer Calls
Making Calls
1.
Pick-up the handset
2.
Dial a number and tap
Answering Calls
1.
Pick-up the handset, press the Speaker button, or tap
Hookswitch
Dial Pad
Touch Screen Display Views
Lines

Default Display

Displays phone lines and
up to 5 soft keys

Tap Email icon to access
Voicemail
Active

Displayed when you're on an
active call

Displays name & number of
calling party

Can Hold, Transfer, Conference,
Do Not Disturb, Call Park
How to Hold and Resume Calls
1.
While on an active call tap Hold (In Calls View, highlight the
call first)
2.
To resume a call, tap Resume from either the Lines View, or
Calls View
Message Waiting
Indicator
Touch Screen
Home
Headphones
Speaker
Volume Keys Hands-Free
Mic
Calls

Displayed if you have multiple
active calls or calls on-hold

Color coded call status:
Dark Green - Active (Bright
when highlighted)
Dark Blue - Incoming/Held
(Bright when highlighted)
Color
Display
Mute