Using H Eadsets; Enabling H Eadset M Emory M Ode - Polycom VVX500 User Manual

Polycom V VX 5 00 B usiness M edia P hone U ser G uide
Using H eadsets
You c an c onnect a n a nalog a nd/or U SB h eadset t o y our p hone. I f a n a nalog h eadset i s c onnected,
glows g reen. I f a U SB h eadset i s c onnected,
connected, t he U SB h eadset w ill b e u sed. I f t wo U SB h eadsets a re c onnected, t he h eadset y ou
connected f irst w ill b e u sed.
If y ou u se a h eadset, y ou c an s et u p y our p hone s o t hat a ll c alls u se y our h eadset. I f y ou u se a h eadset
that s upports e lectronic h ookswitch ( EHS), y ou c an p ress t he h ookswitch b utton t o p lace, a nswer, a nd
end c alls. I n a ddition, y ou m ay b e a ble t o m ute c alls a nd c ontrol v olume f rom y our h eadset.
Web I nfo: M ore I nformation A bout H eadsets
For i nformation o n h ow t o c onnect a h eadset t o y our p hone, s ee t he Q uick S tart G uide f or y our
phone, a vailable f rom
• For i nformation o n y our h eadset's f eatures, a s w ell a s h ow t o s ync y our h eadset w ith y our
phone, s ee y our h eadset d ocumentation.
• For a l ist o f s upported h eadsets, s ee H eadset C ompatibility L ist ( Technical B ulletin 3 7477).
For i nformation o n s upported U SB h eadsets, s ee S upported U SB H eadsets f or P olycom V VX
500 B usiness M edia P hones ( Engineering A dvisory 6 2760). F or d etailed i nformation a bout
how t o u se e lectronic h ookswitch, s ee U sing a n E lectronic H ookswitch ( Technical B ulletin
35150). A ll t hese d ocuments a re a vailable f rom t he P olycom
Technical N
Troubleshooting: W hy D oesn't M y H eadset W ork w ith M y P hone?
Certain U SB h eadsets, s uch a s t hose t hat c ome w ith a d ocking s tation, h ave t wo m odes—
'deskphone' a nd ' softphone'. T o w ork w ith y our p hone, y our h eadset m ust b e i n s oftphone
mode. I f y ou c an't o perate t he p hone f rom y our h eadset, y our h eadset m ay b e i n d eskphone
mode. T o s witch m odes, p ress a nd h old t he h eadset h ookswitch u ntil y ou h ear a s ound o r
message o n t he h eadset.
Enabling H eadset M emory M ode
This f eature i s u seful f or p ermanent o r f ull-­‐time h eadset u sers. Y ou c an s et u p y our p hone s o t hat a ll
incoming a nd o utgoing c alls u se y our h eadset. A t a ny t ime, y ou c an s witch t o h andset o r s peakerphone
mode.
To u se H eadset M emory M ode, y ou m ust e nable, a nd t hen a ctivate, H eadset M emory M ode.
To e nable H eadset M emory M ode:
1 Tap S ettings f rom H ome v iew, a nd t ap B asic > P references > H eadset > H eadset M emory.
2 From t he H eadset M emory M ode s creen, t ap E nabled.
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g lows b lue. I f b oth a n a nalog a nd U SB h eadset a re
h ttp://www.8x8.com/Support/BusinessSupport/Documentation.aspx.
otifications W eb p age.
Web p age.
F eature D escriptions a nd