Transferring C Alls - Polycom VVX500 User Manual

Polycom V VX 5 00 B usiness M edia P hone U ser G uide
Transferring C alls
When y ou t ransfer a c all t o a nother p arty, y ou h ave t he o ption t o t alk t o t he p arty b efore t he t ransfer
completes.
If y our p hone s upports a b lind t ransfer, y ou c an a utomatically t ransfer a c all w ithout t alking t o t he o ther
party. T he c all i s a utomatically t ransferred a fter y ou d ial t he n umber o f t he p arty y ou're t ransferring t he
call t o.
If y ou h ave m onitored l ines c onfigured o n y our L ines v iew, y ou c an i nstantly t ransfer a n a ctive c all t o
one o f t hose l ines. Y ou c an a lso t ranfer a n a ctive c all t o t he v oice m ail o f a nother e xtension.
To t ransfer a c all:
1 From A ctive C all, L ines, o r C alls v iew, t ap T ransfer. T he a ctive c all i s h eld.
2 From t he D ialer, p lace a c all t o t he p arty y ou w ant t o t ransfer t he c all t o.
3 When y ou h ear t he r ing-­‐back s ound, t ap T ransfer t o c omplete t he t ransfer. O r, i f y ou w ant t o t alk
with t he p erson b efore t he t ransfer c ompletes, y ou c an c onnect w ith t he p erson, a nd t hen t ap
Transfer. T o c ancel t he t ransfer b efore t he c all c onnects, t ap C ancel.
To p erform a b lind t ransfer:
1 From A ctive C all, L ines, o r C alls v iew, t ap t he B lindXfer S oft k ey
2 From t he D ialer, t ap B lindXfer, a nd d ial t he p arty y ou w ant t o t ransfer t he c all t o. T he c all
automatically t ransfers t o t he p arty y ou s pecified.
Timesaver: C ompleting a T ransfer
If y ou're u sing a h andset, c omplete t he t ransfer b y r eplacing t he h andset.
To p erform a n i nstant t ransfer t o a m onitored l ine ( BLF K ey):
1 From A ctive C all, s wipe t he s creen t o t he r ight t o s how t he L ines v iew.
2 Tap t he m onitored l ine ( BLF K ey) t o i nstantly t ransfer t he c all t o t hat L ine.
To t ransfer a c all t o v oice m ail:
1. From A ctive C all, t ap M ore > x frVM.
2. Enter t he e xtension o f t he p erson y ou w ant t o t ransfer t he c aller t o f ollowed b y t he # k ey.
T he c aller i s t ransferred d irectly t o t he v oicemail b ox a t t hat e xtension.
38