Contents Safety information................7 Learning about the printer...............9 Thank you for choosing this printer!..........................9 Finding information about the printer...........................9 Printer configurations................................10 Basic functions of the scanner............................11 Understanding the ADF and scanner glass........................12 Using the security lock feature............................13 Understanding the printer control panel........................14 Understanding the home screen...........................15 Using the touch-screen buttons............................16 Additional printer setup..............19...
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Loading paper and specialty media..........62 Setting the paper size and type.............................62 Configuring Universal paper settings..........................62 Loading the standard or optional 550-sheet tray....................63 Loading the 2000-sheet high-capacity feeder......................66 Loading the multipurpose feeder..........................68 Linking and unlinking trays.............................71 Paper and specialty media guidelines.........73 Paper guidelines..................................73 Supported paper sizes, types, and weights.......................76 Printing....................79...
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Customizing e-mail settings............................104 Canceling an e-mail................................105 Understanding e-mail options.............................105 Faxing....................108 Getting the printer ready to fax...........................108 Sending a fax..................................114 Creating shortcuts................................115 Using shortcuts and the address book........................116 Customizing fax settings..............................116 Canceling an outgoing fax.............................118 Understanding fax options............................118 Holding and forwarding faxes............................120 Scanning to an FTP address............122 Scanning to an FTP address............................122 Creating shortcuts................................123...
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Securing the printer hard disk and other installed memory....................218 Statement of Volatility..............................218 Erasing volatile memory..............................219 Erasing non-volatile memory............................219 Erasing printer hard disk memory..........................219 Configuring printer hard disk encryption........................221 Maintaining the printer..............222 Cleaning the exterior of the printer..........................222 Cleaning the scanner glass............................223 Cleaning the ADF parts..............................224 Cleaning the printhead lenses.............................226 Adjusting scanner registration.............................227...
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231–239 paper jams.................................245 24x paper jam..................................245 250 paper jam..................................246 280–289 paper jams.................................247 290–292 paper jams.................................248 400–403 and 460–461 paper jams..........................248 431–438 paper jams.................................249 455 staple jam..................................249 Troubleshooting................252 The indicator light is blinking............................252 Understanding printer messages..........................252 Solving basic printer problems............................270 Solving printing problems.............................270 Solving copy problems..............................273 Solving scanner problems.............................276 Solving fax problems...............................278...
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
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If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
Setup documentation—The setup documentation came with the printer and is also available on the • Connecting the printer Lexmark Web site at http://support.lexmark.com. • Installing the printer software Additional setup and instructions for using the printer: User's Guide—The User's Guide is available on the Software and Documentation CD.
• The printer software is located in the printer Program folder or on the desktop, depending on your operating system. Latest supplemental information, updates, and technical Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
You can configure your basic printer by adding optional trays. Automatic Document Feeder (ADF) ADF input tray Printer control panel Standard exit bin Front door Standard 550-sheet trays (Tray 1) Multipurpose feeder Side door Jam access doors Optional 2,000-sheet high-capacity feeder Optional 550-sheet trays Caster base Basic functions of the scanner...
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple pages, including duplex pages. Use the scanner glass for single pages or book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings or lightweight carbonless forms).
Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to the printer in the location shown.
Understanding the printer control panel Item Description Display Lets you view scanning, copying, faxing, and printing options as well as status and error messages Indicator light • Off—The power is off. • Blinking green—The printer is warming up, processing data, or printing. •...
Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.
Display item Function Unlock Device This button appears on the screen when the printer is locked. The printer control panel buttons and shortcuts cannot be used while this appears. Touching this button opens a password entry screen. Enter the correct password to unlock the printer control panel. Cancel Jobs Opens the Cancel Jobs screen.
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Button Function Right arrow Scrolls to the right Left arrow Scrolls to the left Home Returns to the home screen Right increase Lets you select a higher value Left decrease Lets you select a lower value Exit Lets you exit from the current screen Tips Opens a context-sensitive Help dialog on the touch screen Other touch-screen buttons...
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Button Function Reset Resets values on the screen Unselected radio button Indicates that an item is not selected Selected radio button Indicates a selection Search Lets you search current held jobs Warning Indicates a warning or error condition Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen.
Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
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Shift the metal panel to the left to disengage the hooks, then pull forward to remove it. Use the following illustration to locate the appropriate connectors. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Memory card connector Firmware and flash memory card connectors Internal print server connector...
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Reattach the system board cover. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Reinstall the hooks on the left side of the metal panel into the slots on the system board cage, and then shift to the right.
Align and then turn each screw clockwise to tighten. Close the cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
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On the system board, open the memory card connector latches. Align the notches on the memory card to the ridges on the connector. Notch Ridge Additional printer setup...
Push the memory card straight into the connector until it clicks into place. Reattach the system board cover. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
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Holding the card by its sides, align the plastic pins on the card with the holes on the system board. Plastic pins Metal pins Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. •...
Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
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Remove the metal cover from the ISP opening. Align the posts of the plastic tee to the holes on the system board, and press down until the tee clicks into place. Be sure each post of the tee has latched completely, and the tee is seated firmly on the system board. Additional printer setup...
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Install the ISP on the plastic tee. Angle the ISP over the plastic tee, and then slant it toward the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage. Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. Additional printer setup...
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Insert the long thumbscrew and turn it clockwise, enough to hold the ISP in place, but do not yet tighten the thumbscrew. Attach the two provided screws to secure the ISP mounting bracket to the system board cage. Tighten the long thumbscrew. Warning—Potential Damage: Do not overtighten the thumbscrew.
Reattach the system board cover. Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
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Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: Using a flathead screwdriver, loosen the screws. Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.
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Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk until the standoffs are in place. Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color-coded.
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To install a printer hard disk directly on the system board: Align the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer hard disk until the standoffs are in place. Use the two provided screws to attach the printer hard disk mounting bracket.
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Reattach the system board cover. Additional printer setup...
Removing a printer hard disk Note: This task requires a flathead screwdriver. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Access the system board. For more information, see “Accessing the system board”...
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Unpack the optional tray, and then remove all packing material. Place the tray near the printer. Turn the printer off. Align the printer to the tray, and then lower the printer into place. Note: Optional trays lock together when stacked. When necessary, remove stacked trays one at a time from the top down.
Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The appropriate Ethernet cable to the Ethernet port USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing.
Insert the Software and Documentation CD, and then double-click the software installer package. Follow the instructions on the computer screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system.
Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users Open the Printers folder: Click , or click Start and then click Run.
• SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode will be either infrastructure or ad hoc. • Channel (for ad hoc networks)—The channel defaults to auto for infrastructure networks. Some ad hoc networks will also require the auto setting. Check with your system support person if you are not sure which channel to select.
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Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the computer screen. Insert the Software and Documentation CD.
Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. Follow the instructions on the computer screen. To allow other computers on the wireless network to use the wireless printer, follow steps 2 through 6 and step 8 for each computer.
Enter the printer information Access the AirPort options: In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences > Network > AirPort In Mac OS X version 10.4 or earlier From the Finder, navigate to: Applications >...
Configure your computer to use the printer wirelessly To print on a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility. Install a PPD file on the computer: Insert the Software and Documentation CD, and then double-click the installer package for the printer.
From the second pop-up menu, select Local AppleTalk Zone. Select the printer from the list, and then click Add. Installing the printer on a wired network These instructions apply to Ethernet and fiber optic network connections. Note: Make sure you have completed the initial setup of the printer. For Windows users Insert the Software and Documentation CD.
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From the Easy Install screen, click Install. Enter the user password, and then click OK. All the necessary software is installed on the computer. Click Close when installation is complete. Add the printer: • For IP printing: In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences >...
Internal Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.
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After installing the serial or communication (COM) port, you will need to configure the printer and the computer so they can communicate. Make sure you have connected the serial cable to the COM port on your printer. Set the parameters in the printer: From the printer control panel, navigate to the menu with port settings.
Setting up and using the home screen applications Making the home screen applications work for you Button Function Forms and Favorites • Allows you to access frequently used forms and bookmarks. • Creates your own index of forms, information sheets, and other materials you print often.
Adding bookmarks using the printer control panel Note: Bookmarks added from the printer control panel must be edited from the printer Embedded Web Server. From the home screen, navigate to: Forms and Favorites > Create Bookmark > enter a name for the new bookmark > Submit This name will be displayed in the Forms menu when selecting a form to print.
Configuring Scan to Network Scan to Network lets users of a printer scan their documents to network destinations specified by the network administrator. After the destinations (shared network folders) have been established on the network, the setup process for the application involves installing and configuring the application on the appropriate printer(s) using the Embedded Web Server.
To scan additional documents, load the next document into the scanner and select one of the following from the confirmation screen: • Touch Yes, to same destination to scan the document to the previous destination. • Touch Yes, to a different destination to scan the document to a different destination. •...
Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 240. Print in black and white To print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information, see “Printing in black and white”...
Choose Use factory default settings. This setting supports the performance specifications of your printer. Note: Selecting Photo from the driver may disable Quiet Mode and provide better print quality and full speed printing. Reduce printer noise. • Print jobs will process at a reduced speed. •...
Using Hibernate Mode Hibernate is an ultra-low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server Type the printer IP address in the address field of your Web browser.
Touch the arrow button next to Normal/Standby Mode to select the light settings for the standard exit bin when in Ready or Standby Mode. Touch Submit. Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter •...
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Loading paper and specialty media This section explains how to load the 550-sheet trays, the 2,000-sheet tray, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder.
Loading the standard or optional 550-sheet tray The printer has one standard 550-sheet tray (Tray 1), and may have one or more optional 550-sheet trays. All 550-sheet trays support the same paper sizes and types. CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each paper drawer or tray separately.
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Squeeze and then slide the width guide to the correct position for the paper size you are loading. Squeeze and then slide the length guide to the correct position for the paper size you are loading. Note: The length guide has a locking device. To unlock, push the button on top of the length guide backward. To lock, push the button forward when a length has been selected.
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Notes: • Place print side facedown for duplex printing. • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads faceup with the header on the left side of the tray. • Place letterheads facedown with the header on the right side of the tray for duplex printing. •...
Loading the 2000-sheet high-capacity feeder The high-capacity feeder can hold up to 2,000 sheets of A4-, letter-, or legal-size paper (80 g/m or 20 lb). CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each paper drawer or tray separately.
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Load paper into the tray with the print side faceup. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams. Notes: • Place pre-punched paper with the holes toward the front of the tray. •...
Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and envelopes. It can be used for single-page or manual printing, or as an additional tray. The multipurpose feeder can hold approximately: •...
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Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies Note: Avoid scratching or touching the print side. Loading paper and specialty media...
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Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop, and then release the paper pick tab. Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause jams or the paper pick tab to break.
Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) based on the paper or specialty media loaded.
Linking exit bins Link exit bins to create a single output source. The printer automatically uses the next available bin as the output source. The standard exit bin holds up to 550 sheets of 20-lb paper. If you need additional output capacity, you can purchase other optional exit bins.
Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 176 g/m (16 to 47 lb bond) grain long. Paper lighter than 60 g/m (16 lb) might not be stiff enough to feed properly, causing jams.
(electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline.
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Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%.
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Paper size Dimensions Standard Optional Optional Multipurpose Duplexer 550-sheet 550-sheet 2,000-sheet feeder tray (Tray 1) tray tray Folio 215.9 x 330.2 mm (8.5 x 13 in.) Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) 148 x 210 mm to Universal 215.9 x 355.6 mm Note: Turn size...
Paper labels are supported. Other media such as vinyl may show print quality defects in some environments, and prolonged vinyl label usage may reduce fuser life. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. Use envelopes that lie flat when individually placed facedown on a table.
Printing This chapter covers printing, printer reports, and job cancelation. The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 240 and “Storing paper” on page 76. Printing a document Printing a document From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
• Before loading transparencies, flex the stack to prevent sheets from sticking together. • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at www.lexmark.com. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Note: Paper labels are supported. Other media such as vinyl may show print quality defects in some environments, and prolonged vinyl label usage may reduce fuser life. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. When printing on labels: •...
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 190°C (374°F) without releasing hazardous emissions. • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi-liquid and volatile components into the printer. •...
From the home screen: • For confidential print jobs, navigate to: Held jobs > your user name > Confidential Jobs > your PIN > your print job name > number of copies > Print • For other print jobs, navigate to: Held jobs >...
Printing from a flash drive Notes: • Before printing an encrypted PDF file, enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port. The USB Drive home screen appears.
Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur. From the printer control panel, touch Print from USB, and then select the document you want to print. Touch the arrows to increase the number of copies to print, and then touch Print.
> Reports > Print Directory Printing print quality test pages Print the print quality test pages to isolate print quality problems. Turn the printer off. Hold down while turning the printer on. Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration menu appears.
Standard bin Finisher bin Standard bin • The paper capacity is 500 sheets. • Finishing options are not supported in this bin. • Envelopes are routed here. Finisher bin • The paper capacity is 500 sheets. • Envelopes, A5, A6 and Statement paper are not supported in this bin. Finishing features Size Two-hole punch...
Size Two-hole punch Three- or four-hole 5-bin Mailbox StapleSmart Finisher punch Executive Folio JIS B5 Legal Letter Statement Universal Envelopes (any size) Oficio Canceling a print job Canceling a print job from the printer control panel Touch Cancel Jobs on the touch screen, or press on the keypad.
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In Mac OS X version 10.4 or earlier: From the Finder, navigate to: Go > Applications Double-click Utilities > Print Center or Printer Setup Utility. Double-click the printer icon. From the printer window, select the print job you want to cancel. From the icon bar at the top of the window, click the Delete icon.
Copying Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy > change the copy settings > Copy It If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page.
Place the letterhead faceup, top edge first in the multipurpose feeder. Select the size of the letterhead. Navigate to: Continue > Letterhead > Continue > Copy It Customizing copy settings Copying in black and white Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Touch Manual Feeder or select the tray that contains the paper type you want to use. Note: If you choose Manual Feeder, then you will also need to select the paper size and type. Touch Copy It. Copying different paper sizes Use the ADF to copy original documents with different paper sizes.
From the Sides (Duplex) area, touch the button for your preferred duplexing method. The first number represents sides of the original documents; the second number represents sides of the copy. For example, select 1-sided to 2-sided if you have 1-sided original documents and you want 2-sided copies. Touch , and then Copy It.
• Magazine—Use when the original document is from a magazine. • Newspaper—Use when the original document is from a newspaper. • Press—Use when the original document was printed using a printing press. • Other—Use when the original document was printed using an alternate or unknown printer. Touch >...
Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple-page document onto a single sheet of paper. Notes: • The Paper Size must be set to Letter, Legal, A4, or JIS B5. •...
Placing information on copies Placing the date and time at the top of each page Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Canceling a copy job while pages are being printed From the home screen, touch Cancel Job, or press on the keypad. Touch the job you want to cancel. Touch Delete Selected Jobs. Understanding the copy screens and options Copy from This option opens a screen where you can enter the size of the documents you are going to copy.
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Darkness This option adjusts how light or dark your copies will turn out in relation to the original document. Sides (Duplex) Use this option to select duplex settings. You can print copies on one or two sides, make two-sided copies (duplex) of two-sided original documents, make two-sided copies from one-sided original documents, or make one-sided copies (simplex) from two-sided original documents.
Advanced Options Touching the Advanced Options button opens a screen where you can change Paper Saver, ADF Skew Fix, Advanced Imaging, Custom Job, Separator Sheets, Margin Shift, Edge Erase, Header/Footer, Overlay, and Advanced Duplex settings. • Paper Saver—This lets you print two or more sheets of an original document together on the same page. Paper Saver is also called N-up printing.
E-mailing Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer.
Click Settings > E-mail/FTP Settings > E-mail Settings. Fill in the fields with the appropriate information. Click Submit. Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Canceling an e-mail • When using the ADF, touch Cancel Job while Scanning… appears. • When using the scanner glass, touch Cancel Job while Scanning… appears or while Scan the Next Page / Finish the Job appears. Understanding e-mail options Recipients This option lets you enter the destination of your e-mail.
Content This option tells the printer the original document type and source. Choose content type from Text, Text/Photo, Photo, or Graphic. • Text—Use when the content of the original document is mostly text or line art. • Graphic—Use when the original document is mostly business-type graphics such as pie charts, bar charts, and animations.
Scan Preview This option displays the first page of the image before it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. Advanced Options Touching this button opens a screen where you can change ADF Skew Fix, Advanced Imaging, Custom Job, Edge Erase, and Transmission Log settings.
Faxing Note: Fax capabilities may not be available on all printer models. Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual).
Notes: • The printer is an analog device that works best when directly connected to the wall outlet. Other equipment (such as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the setup steps. •...
Connect the DSL filter cable to an active telephone wall jack. Connecting to a PBX or ISDN system If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to the port designated for fax and telephone use.
Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
For some countries or regions, a telephone line adapter is included in the box. Use this adapter to connect an answering machine, telephone, or other telecommunications equipment to the printer. Connect one end of the telephone cable that came with the printer to the printer LINE port Connect the other end of the telephone cable to the adapter, and then connect the adapter to the active telephone wall jack.
In the Set Date & Time field, enter the current date and time. Click Submit. Note: It is recommended to use the network time. Configuring the printer to observe daylight saving time The printer can be set to automatically adjust for daylight saving time: Type the printer IP address in the address field of your Web browser.
On the Fax screen, enter the name and number of the fax recipient. Click Send. Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Instead of entering the entire phone number of a fax recipient on the printer control panel each time you want to send a fax, you can create a permanent fax destination and assign a shortcut number.
Using shortcuts and the address book Using fax shortcuts Fax shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the Manage Shortcuts link located under Settings on the Embedded Web Server.
From the home screen, navigate to: Fax > enter the fax number > Options From the Resolution area, touch the arrows to change to the resolution you want. Touch Fax It. Making a fax lighter or darker Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Blocking junk faxes Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. •...
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• Text/Photo—Use when the original document is a mixture of text, graphics, and photos. • Photo—Use when the original document is mostly a photo or an image. Choose content source from Color Laser, Black/White Laser, Inkjet, Photo/Film, Magazine, Newspaper, Press or Other. •...
Advanced Options Touching this button lets you change Delayed Send, Advanced Imaging, Custom Job, Transmission Log, Edge Erase and ADF Skew Fix settings. • Delayed Send—This lets you send a fax at a later time or date. After setting up your fax, touch Delayed Send, enter the time and date you would like to send your fax, and then touch Done.
From the Time menu, select the time you want the held faxes released. From the Day(s) menu, select the day you want the held faxes released. Click Add. Forwarding a fax This option lets you print and forward received faxes to a fax number, e-mail address, FTP site, or LDSS. Type the printer IP address into the address field of your Web browser.
Scanning to an FTP address Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Press , and then enter the FTP shortcut number. Touch Send It. Scanning to an FTP address using the address book Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Creating an FTP shortcut using the touch screen From the home screen, navigate to: FTP > type the FTP address > > enter a name for the shortcut > Done Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information.
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Color This option enables or disables color for the scanned image. Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding.
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Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: • Advanced Imaging—This lets you adjust the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Negative Image, Mirror Image, Scan edge to edge, Shadow Detail, Sharpness, and Temperature image output settings before you send the document.
Scanning to a computer or flash drive Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
• Scan two-sided documents Using the ScanBack Utility You can use the Lexmark ScanBack Utility instead of the Embedded Web Server to create scan-to-PC profiles. The ScanBack Utility is on the Software and Documentation CD. Set up your scan-to-PC profile: Launch the ScanBack Utility.
Follow the instructions on your computer screen to define the type of document being scanned and what kind of output you want to create. Make sure to select: • Show MFP Instructions—if you want to view or print the final directions. •...
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• Photo/Film—Use when the original document is a photo from film. • Magazine—Use when the original document is from a magazine. • Newspaper—Use when the original document is from a newspaper. • Press—Use when the original document was printed using a printing press. •...
Supplies menu Menu item Description Replace Supply Provides the option to reset the supply counter for the separator pad Separator Roll and Pick Assembly • Select Yes to reset the supply counter. • Select No to exit. Cyan Cartridge Shows the status of the cyan toner cartridge Cartridge Nearly Low Cartridge Low Cartridge Very Low...
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Menu item Description Black Cartridge Shows the status of the black toner cartridge Cartridge Nearly Low Cartridge Low Cartridge Very Low Cartridge Critically Low Invalid Replace Missing or Defective Unsupported Separator Roll and Pick Assembly Shows the status of the Separator Roll and Pick Assembly Replace Waste Toner Bottle Shows the status of the waste toner bottle...
Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray [x] Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, Configure MP feeder must be set to Cassette for Manual Envelope MP feeder to appear as a menu setting.
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Menu item Description Tray [x] Type Specifies the type of paper loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is Transparency the factory default setting for all other trays. Recycled •...
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Menu item Description MP Feeder Type Specifies the type of paper loaded in the multipurpose feeder Custom Type [x] Notes: Plain Paper • Custom Type [x] is the factory default setting. Card Stock • From the Paper menu, Configure MP Feeder must be set to Cassette for Transparency MP Feeder to appear as a menu item.
Menu item Description Manual Paper Type Specifies the type of paper being manually loaded Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x]...
Substitute Size menu Menu item Description Substitute Size Substitutes a specified paper size if the requested paper size is not available All Listed Notes: • All Listed is the factory default setting. All available size substitutions are Statement/A5 allowed. Letter/A4 •...
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Menu item Description Vinyl Labels Texture Specifies the relative texture of the vinyl labels loaded Normal Note: Normal is the factory default setting. Rough Smooth Bond Texture Specifies the relative texture of the bond paper loaded Rough Note: Rough is the factory default setting. Smooth Normal Envelope Texture...
Paper Weight menu Menu item Description Plain Weight Specifies the relative weight of the plain paper loaded Normal Note: Normal is the factory default setting. Heavy Light Card Stock Weight Specifies the relative weight of the card stock loaded Normal Notes: Heavy •...
Menu item Description Rough Envelope Weight Specifies the relative weight of the envelopes loaded Heavy Note: Heavy is the factory default setting. Light Normal Letterhead Weight Specifies the relative weight of the letterhead loaded Normal Note: Normal is the factory default setting. Heavy Light Preprinted Weight...
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Menu item Description Recycled Loading Determines whether 2-sided printing occurs for all print jobs that specify Recycled as the paper type Duplex Note: Off is the factory default setting. Glossy Loading Determines whether 2-sided printing occurs for all print jobs that specify Glossy as the paper type Duplex Note: Off is the factory default setting.
Menu item Description Custom [x] Loading Determines whether 2-sided printing occurs for all print jobs that specify Custom [x] as the paper type Duplex Notes: • Off is the factory default setting. • Custom [x] Loading is available only if the custom paper type is supported.
Custom Bin Names menu Menu Item Description Standard Bin Specifies a custom name for the Standard Bin Bin [x] Specifies a custom name for Bin [x] Custom Scan Sizes menu Menu item Description Custom Scan Size [x] Specifies a custom scan size name, scan sizes and options. The custom scan size name replaces Custom Scan Size [x] in the printer menus.
Menu item Description Portrait Height Sets the portrait height 3–48 inches Notes: 76–1219 mm • If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the US factory default setting. 356 mm is the international factory default setting.
Menu Item Description Assign Type/Bin Selects an output bin for each supported paper type Plain Paper Bin Available selections for each type are: Card Stock Bin Disabled Transparency Bin Standard Bin Recycled Bin Bin [x] Glossy Bin Note: Disabled is the factory default setting. Heavy Glossy Bin Labels Bin Vinyl Labels Bin...
Menu item Description Shortcut List Prints a report containing information about configured shortcuts Fax Job Log Prints a report containing information about the last 200 completed faxes Note: This menu item is available only when Enable Job Log is set to On in the Fax Settings menu.
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Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When Off is used, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On.
Menu item Description Mac Binary PS Sets the printer to process Macintosh binary PostScript print jobs Auto Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup Displays and sets the printer network settings.
Menu item Description View Network Address Lets you view the network addresses End-of-Job Timeout Sets the amount of time in seconds before a network print job is canceled. 0–255 Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. •...
Menu item Description Enable AutoIP Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the printer using File Transfer Protocol. Note: Yes is the factory default setting. Enable HTTP Server Enables the built-in web server (Embedded Web Server).
Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. The Wireless menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Wireless Menu item Description...
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > AppleTalk Menu item Description Activate Activates AppleTalk support Note: Yes is the factory default setting. View Name Shows the assigned AppleTalk name Note: The name can be changed only from the Embedded Web Server. View Address Shows the assigned AppleTalk address Note: The address can be changed only from the Embedded Web Server.
Menu item Description USB Buffer Sets the size of the USB input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. Disabled • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.
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Parallel [x] menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Menu item Description Advanced Status Enables bidirectional communication through the parallel port Notes: • On is the factory default setting. • Off disables parallel port negotiation. Protocol Specifies the parallel port protocol Fastbytes Notes: Standard • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting.
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Serial [x] menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
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Menu item Description Job Buffering Temporarily stores print jobs on the printer hard disk before printing Notes: • Off is the factory default setting. The printer does not buffer print jobs on the Auto printer hard disk. • On buffers print jobs on the printer hard disk. •...
Menu item Description Honor DSR Determines whether the printer uses the DSR Signal Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables. The serial port uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable.
Menu item Description Device-Initiated E-mail Specifies what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail. None Use Device SMTP Credentials Notes: User-Initiated E-mail • None is the factory default setting for Device and User-Initiated None E-mail.
Miscellaneous Security Settings menu Menu item Description Login Restrictions Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time • “Login failures” specifies the number of failed login attempts before users are Panel Login Timeout locked out.
Confidential Print menu Menu item Description Max Invalid PIN Limits the number of times an invalid PIN can be entered Notes: 2–10 • Off is the factory default setting. • This menu item appears only if a formatted, non-defective printer hard disk is installed.
Menu item Description Automatic Method Automatic wiping marks all disk space used by a previous print job and does not permit the file system to reuse this space until it has been cleared. Single pass Only Automatic wiping enables users to activate disk wiping without having to turn Multiple pass the printer off for an extended amount of time.
Menu item Description Configure Log Specifies whether and how audit logs are created Enable Audit Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting. Enable Remote Syslog •...
Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: All languages may not be available for all printers. Francais Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Portuguese Suomi Russian...
Menu item Description Quiet Mode Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. This setting supports the performance specifications for your printer. • On configures the printer to produce as little noise as possible. This setting is best suited for printing text and line graphics.
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Menu item Description Paper Sizes Notes: • US is the factory default setting. Metric • Initial setting is determined by your country or region selection in the initial setup wizard. • Changing this setting also changes the Units of Measurement setting in the Universal Setup menu and the default for each input source in the Paper Size/Paper Type menu.
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Menu item Description Displayed Information (continued) Lets you customize the displayed information for Paper Jam, Load Paper, and Service Errors Paper Jam Choose from the following options: Load Paper Display Service Errors Message to Display Default Alternate Default [text entry] Alternate [text entry] Notes:...
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Menu item Description One Page Copy Sets the copies from the scanner glass to only one page at a time Note: Off is the factory default setting. Output Lighting Sets the amount of light from the standard bin Normal/Standby Mode Notes: •...
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Menu item Description Scanner Jam Recovery Specifies how a scanned job should be reloaded if a paper jam occurs in the ADF Job level Page level Notes: • If Job level is selected, the entire job must be rescanned if any pages jam.
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Menu item Description Timeouts Sets the amount of time in seconds the printer waits before returning the printer display to a Ready state Screen Timeout 15–300 sec Note: 30 seconds is the factory default setting. Timeouts Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print Print Timeout Disabled...
Menu item Description Print Recovery Lets the printer successfully print a page that may not have printed otherwise Page Protect Notes: • Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. •...
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Menu item Description Content Source Specifies the source of content in the copy job Color Laser Notes: Inkjet • Color Laser is the factory default setting. Color Laser is used when the original Magazine document was printed using a color laser printer. Press •...
Menu item Description Print Page Borders Specifies whether or not a border is printed around the edge of the page Note: Off is the factory default setting. Collate Keeps the pages of a print job stacked in sequence when printing multiple copies On [1,2,1,2,1,2] Note: On is the factory default setting.
Menu item Description Separator Sheets Places a sheet of paper between pages, copies, or jobs None Note: None is the factory default setting. Between Copies Between Jobs Between Pages Separator Sheet Source Specifies the separator sheet source Tray [x] Note: Tray 1 is the factory default setting. Manual Feeder Darkness Specifies the level of darkness for the copy job...
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Menu item Description Header/Footer Specifies header/footer information for the top right of the page Top right Notes: Top right • Off is the factory default setting for Top right. • All pages is the factory default setting for Print on. Date/Time Page number Bates number...
Menu item Description Header/Footer Specifies header/footer information for the bottom right of the page Bottom right Notes: Bottom right • Off is the factory default setting for Bottom right. • All pages is the factory default setting for Print on. Date/Time Page number Bates number...
Menu item Description Color Dropout Specifies which color to drop during copies, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line. General Fax Settings Menu item Description Fax Name or Station Name Specifies the name of the fax in the printer Fax Number or Station Specifies a number associated with the fax Number...
Menu item Description Fax Cover Page Configures the fax cover page Fax Cover Page Note: “Off by default” is the factory default setting for all Fax Cover Page options. Off by default On by default Never use Always use Include to field Include from field From Include Message field...
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Menu item Description Original Size Specifies the paper size of the document that is being scanned Mixed Sizes Note: Mixed Sizes is the US factory default setting. A4 is the international factory Letter default setting. Legal Executive Folio Statement Universal 4 x 6 in.
Menu item Description Content Source Specifies how the output is produced Color Laser Notes: Inkjet • Color Laser is the factory default setting. Color Laser is used when the original Magazine document was printed using a color laser printer. Press •...
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Menu item Description Max Speed Specifies the maximum speed in baud at which faxes are sent 2400 4800 9600 14400 33600 Custom Job scanning Lets you scan a document that contains mixed paper sizes into a single file Scan Preview Specifies whether a preview will appear on the display for scan jobs Background Removal Adjusts the amount of background visible on a copy...
Menu item Description ADF Skew Fix Specifies whether or not to fix slight skew on the scanned image Note: Off is the factory default setting Scan edge to edge Specifies if the original document is scanned edge-to-edge prior to faxing Note: Off is the factory default setting.
Menu item Description Separator Sheets Enables the printer to include separator sheets in the output None Before Job After Job Separator Sheet Source Specifies where the printer will pick the separator sheet Tray [x] Manual Feeder Fax Footer Prints the transmission information at the bottom of each page from a received fax Note: Off is the factory default setting.
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Fax Log Settings Menu item Description Transmission Log Enables printing of a transmission log after each fax job Print log Do not print log Print only for error Receive Error Log Enables printing of a receive error log following a receive error Print Never Print on Error Auto Print Logs...
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Menu item Description Ringer Volume Controls the fax speaker ringer volume Note: On is the factory default setting. Answer On Menu item Description All Rings Specifies ring patterns when device is answering calls Single Ring Only Note: All Rings is the factory default setting. Double Ring Only Triple Ring Only Single or Double Rings Only...
Menu item Description Content Source Specifies how content will be produced Color Laser Notes: Inkjet • Color Laser is the factory default setting. Color Laser is used when the original Photo/Film document was printed using a color laser printer. Magazine •...
Menu item Description Use Multi-Page TIFF Provides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan to fax job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: •...
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Menu item Description E-mail Server Setup Defines the e-mail server path name; for example: /directory/path Web Link Setup Note: The characters * : ? < > | are invalid entries for a path name. Server Login Password Path Base file name Web Link Format Specifies the format of the scanned file...
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Menu item Description Color Specifies whether or not a job prints in grayscale or color Color Note: Color is the factory default setting. Gray Resolution Specifies the resolution of the scan in dots per inch Note: 150 is the factory default setting. Darkness Lightens or darkens the output 1–9...
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Menu item Description JPEG Quality Sets the quality of a JPEG photo image in relation to file size and quality of the image Best for Content Notes: 5–90 • “Best for content” is the factory default setting. • 5 reduces the file size and quality of the image. •...
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Menu item Description Scan Preview Specifies whether or not a preview will appear on the display for scan jobs Note: Off is the factory default setting. Allow Save as Shortcut Lets you save e-mail addresses as shortcuts Notes: • On is the factory default setting. •...
Menu item Description Scan edge to edge Specifies whether the original document is scanned edge-to-edge Note: Off is the factory default setting. Sharpness Adjusts the amount of sharpness on a scanned image 1–5 Note: 3 is the factory default setting. Temperature Enables the user to specify “warm”...
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Menu item Description Content Source Specifies how content will be produced Color Laser Notes: Inkjet • Color Laser is the factory default setting. Color Laser is used when the original Magazine document was printed using a color laser printer. Press •...
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Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Notes: Legal • A4 is the international factory default setting. Executive • Letter is the US factory default setting. Folio Statement Universal 4 x 6 in. 3 x 5 in.
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Menu item Description Use Multi-Page TIFF Provides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: •...
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Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
Flash Drive menu Scan Settings Menu item Description Format Specifies the format of the file to be sent through FTP PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version of the PDF file to be sent through FTP 1.2–1.6 Note: 1.5 is the factory default setting.
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Menu item Description Resolution Specifies the resolution of the scan in dots per inch (dpi) Note: 150 is the factory default setting. Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting. Orientation Specifies the orientation of the scanned image Portrait Note: Portrait is the factory default setting.
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Menu item Description JPEG Quality Sets the quality of a JPEG photo image in relation to file size and quality Best for content Notes: 5–90 • “Best for content” is the factory default setting. • 5 reduces the file size, but the quality of the image is lessened. •...
Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
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Paper Source Sets a default paper source for all print jobs Tray [x] Note: Tray 1 is the factory default setting. Manual Paper MP Feeder Manual Envelope Color Generates color print jobs output Color Note: Color is the factory default setting. Black Only Collate Stacks the pages of a print job in sequence when printing multiple copies...
Separator Sheets Specifies whether blank separator sheets are inserted None Notes: Between Copies • None is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Collate is set Between Pages to On.
Menu item Description Print Area Sets the logical and physical printable area Normal Notes: Fit to Page • Normal is the factory default setting. When attempting to Whole Page print data in the non-printable area defined by the Normal setting, the printer clips the image at the boundary. •...
Finishing menu Menu item Description Sides (Duplex) Specifies whether duplex (2-sided) printing is set as the default for all print jobs 1 sided Notes: 2 sided • 1 sided is the factory default setting. • You can set 2-sided printing from the software program. For Windows users, click File >...
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Menu item Description Paper Saver Specifies that multiple-page images be printed on one side of a paper Notes: 2-Up • Off is the factory default setting. 3-Up • The number selected is the number of page images that will print per side. 4-Up 6-Up 9-Up...
Quality menu Menu item Description Print Mode Specifies whether images are printed in color or in black and white Color Note: Color is the factory default setting. Black Only Color Correction Adjusts the color output on the printed page Auto Notes: •...
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Menu item Description RGB Brightness Adjusts brightness in color outputs -6 to 6 Notes: • 0 is the factory default setting. • -6 is the maximum decrease. 6 is the maximum increase. • This does not affect files where CMYK color specifications are being used. RGB Contrast Adjusts contrast in color outputs 0–5...
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Menu item Description Manual Color Customizes the RGB color conversions RGB Image Notes: Vivid • sRGB Display is the factory default setting for RGB Image. This applies a color sRGB Display conversion table to an output that matches the colors displayed on a computer Display True Black monitor.
Utilities menu Menu item Description Remove Held Jobs Removes confidential and held jobs from the printer hard disk Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
Menu item Description Annotations Prints annotations in a PDF Do Not Print Note: Do Not Print is the factory default setting. Print PostScript menu Menu item Description Print PS Error Prints a page containing the PostScript error Note: Off is the factory default setting. Lock PS Startup Mode Enables users to disable the SysStart file Note: Off is the factory default setting.
Menu item Description Font Name Identifies a specific font and where it is stored RO Courier Note: RO Courier is the factory default setting. The RO Courier format shows the font name, font ID, and storage location in the printer. The font source abbreviation is R for Resident, F for Flash, K for Disk, and D for Download.
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Menu item Description PCL Emulation Settings Sets the printer to print on A4-size paper A4 Width Notes: 198 mm • 198 mm is the factory default setting. 203 mm • The 203-mm setting sets the width of the page to allow the printing of eighty 10-pitch characters.
Menu item Description Tray Renumber Returns all tray, drawer, and feeder assignments to the factory default settings Restore Defaults HTML menu Menu Item Description Font Name Joanna MT Sets the default font for HTML documents Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font.
Menu item Description Orientation Sets the page orientation for HTML documents Portrait Note: Portrait is the factory default setting. Landscape Margin Size Sets the page margin for HTML documents 8–255 mm Notes: • 19 mm is the factory default setting. •...
English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Lexmark Web site at www.lexmark.com. Menu item Description...
Securing the printer hard disk and other installed memory Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are described below.
Erasing volatile memory The volatile memory (RAM) installed on your printer requires a power source to retain information. To erase the buffered data, simply power down the device. Erasing non-volatile memory There are several methods available for erasing data stored in non-volatile memory, depending on the type of memory device installed, and the type of data stored by that device.
Notes: • Scheduled Disk Wiping will not be displayed until after Manual mode has been selected and submitted. • If you do not wish to schedule disk wiping, you can skip steps 5 and 6. Use the Time and Day(s) options to designate when disk wiping should occur, and then click Add. Repeat as needed to schedule additional times for disk wiping.
Configuring printer hard disk encryption Note: Not all printers have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Turn the printer off. Hold down while turning the printer on.
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. White underside of the ADF cover White underside of the scanner cover Scanner glass ADF glass...
Open the bottom ADF door. Wipe the ADF scanner glass under the ADF door. Close the bottom ADF door. Close the scanner cover. Cleaning the ADF parts Clean the ADF parts periodically to maintain optimal printing performance. Residue on the ADF parts may cause print quality issues and false 280–299 paper jam messages.
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Remove the pick roller assembly. Wipe the surface of both pick rollers. Replace the pick roller assembly. Wipe the entire surface under the ADF cover. Close the ADF cover. Maintaining the printer...
Cleaning the printhead lenses Clean the printhead lenses when you encounter print quality problems. Open the front door. Remove all print cartridges. Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Doing so can damage the photoconductor. Locate the four printhead lenses.
Close the front door. Adjusting scanner registration Scanner Registration lets you align the scan area with the paper location. Turn the printer off. Clean the scanner glass and backing material. For more information, see “Cleaning the scanner glass” on page 223. Hold down while turning the printer on.
Touch Submit > Copy Quick Test. Compare the new copy to the original. Repeat the scanner glass alignment steps until the position on the page of the Quick Test copy closely matches the original. Aligning the ADF: Do one of the following: •...
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Ordering a fuser or a transfer module When 80 Fuser Life Warning or 83 Transfer Module Life Warning appears, order a replacement fuser or a transfer module. When 80 Replace Fuser or 83 Replace Transfer Module appears, install the new fuser or the new transfer module.
Ordering a cleaning kit Use the wet and dry wipes from the cleaning kit to clean the touch screen. Part name Part number Cleaning kit (wet and dry wipes) 40X0392 Replacing supplies Replacing a print cartridge Open the front door. Lift the green handle and pull the print cartridge.
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Place the old cartridge in the replacement cartridge shipping box, and then attach the return label to the box for shipping. Unpack a new print cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
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Shake the new cartridge front-to-back and side-to-side to evenly distribute the toner. Remove the red packing strip from the new cartridge. Insert the new cartridge into the printer, and then push the green handle back in place. Note: Make sure the cartridge is fully pushed in. Maintaining the printer...
Close the front door. Replacing the waste toner bottle Replace the waste toner bottle when 82.xx Replace waste toner bottle appears. The printer will not continue printing until the waste toner bottle is replaced. Remove the replacement waste toner bottle from its shipping box, and then unpack it. Open the printer front door, and then open tray 1.
Place the bag into the shipping box you removed the replacement part from. Peel the recycling label off, and place it on the shipping box. Insert the new waste toner bottle into the printer. Close tray 1, and then close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more...
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time.
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Using the Embedded Web Server If the printer is installed on a network, then the Embedded Web Server is available for a range of functions including: •...
Checking the virtual display Open an Embedded Web Server associated with your printer. Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Restoring factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings.
Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined in this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue, jam cleared. If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed.
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Area Jam numbers What to do Open side door, and then remove the jammed paper. 200–239 Open side door of the specified tray, and then remove the jammed paper. Remove all paper from the multipurpose feeder, and them remove the jammed paper. Remove all paper from the ADF, and them remove the jammed paper.
200 paper jam Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Firmly grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed.
202–203 paper jams If paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Paper jam in the fuser Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Paper jam under the fuser Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. If paper is visible under the fuser, then firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
231–239 paper jams Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Slide the latch to open the duplex cover. Grasp the jammed paper, and then gently pull it out.
Paper jam in the optional trays Open the side door of the specified optional tray. Grasp the jammed paper on each side, and then gently pull it out. Close the side door. From the printer control panel, touch Continue, jam cleared. 250 paper jam Push the paper pick tab, and then remove all paper from the multipurpose feeder.
Grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Reload paper into the multipurpose feeder, and then adjust the paper guides. From the printer control panel, touch Continue, jam cleared. 280–289 paper jams Remove all original documents from the ADF.
290–292 paper jams 290 paper jam Close the ADF cover. 291 paper jam Close the scanner glass cover. 292 paper jam Try one of more of the following: • Close the ADF cover. • Close the scanner cover. • Contact your system support system person. 400–403 and 460–461 paper jams Open the paper transport unit door.
431–438 paper jams Push down the button to slide the output finisher to the right. Open the finisher door, and then removed the jammed paper. Note: Make sure all paper fragments are removed. Close the finisher door. Slide the finisher back until it clicks in place. From the printer control panel, touch Continue, jam cleared.
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Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer. Use the metal tab to lift the staple guard, and then remove any jammed or loose staples. Clearing jams...
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Close the staple guard. Press down on the staple guard until it clicks into place. Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place. Close the stapler door. From the printer control panel, touch Continue, jam cleared. Clearing jams...
Troubleshooting The indicator light is blinking The indicator light blinks red until you set up fax and e-mail. To disable the blinking light, follow these steps: Note: Before completing these instructions for a printer on a network, make sure the fax cables are connected. From the home screen, navigate to: Menus >...
Change [src] to [custom type name] Incomplete printing of texts and images may be caused by incorrect paper size or type loaded in the paper tray. Try one or more of the following: • Select the paper tray with the correct paper size or type. •...
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Change [src] to [size] Incomplete printing of texts and images may be caused by incorrect paper size or type loaded in the paper tray. Try one or more of the following: • Select the paper tray with the correct paper size or type. •...
Check [src] orientation or guides Try one or more of the following: • Move the paper guides in the tray to the correct positions for the paper size loaded. • Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting.
Disk near full. Securely clearing disk space. Try one or more of the following: • Touch Continue to clear the message and continue printing. • Delete fonts, macros, and other data stored on the printer hard disk. • Install a hard disk with higher capacity. Disk problem The printer hard disk must be reformatted.
Fax Station Name not set up The Fax Station Name has not been entered. Sending and receiving faxes is disabled until fax is configured properly. Try one or more of the following: • Touch Continue to clear the message. • Complete the Analog Fax Setup.
Insert Tray [x] Insert the specified tray into the printer. Insert staple cartridge Try one or more of the following: • Insert a staple cartridge. • Touch Continue to clear the message and print without using the staple finisher. Load [src] with [custom type name] Try one or more of the following: •...
• Cancel the print job. Load Manual Feeder with [custom type name] Try one or more of the following: • Load the specified paper in the multipurpose feeder. • Touch Prompt each page, paper loaded to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, then it feeds from that tray.
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Memory full, cannot print faxes There is not enough memory to print the fax job. Touch Continue to clear the message without printing. Held faxes will attempt to print after the printer has been restarted. Reattach bin [x] Try one or more of the following: •...
Remove packaging material, [area name] Remove any remaining packaging material from the specified location. Remove paper from standard output bin Remove the stack of paper from the standard exit bin. Remove paper from bin [x] Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then touch Continue.
Tray [x] paper size unsupported The paper size in the specified tray is unsupported. Replace it with a supported paper size. 31.xx Missing or defective [color] cartridge Try one or more of the following: Remove and reinstall the specified print cartridge. For instructions on removing a print cartridge, touch More Information.
37 Insufficient memory to collate job Try one or more of the following: • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job. 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: •...
52 Not enough free space in flash memory for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fonts, macros, and other data stored in flash memory.
56 Parallel port [x] disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port [x] disabled Try one or more of the following: •...
58 Too many bins attached Turn the printer off. Unplug the power cord from the wall outlet. Remove the additional bins. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. 58 Too many disks installed Turn the printer off.
Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. 59 Incompatible output bin [x] Try one or more of the following: • Remove the specified output bin. • Touch Continue to clear the message and continue printing without using the specified output bin. 61 Remove defective disk Try one or more of the following: •...
82.xx Replace waste toner bottle Replace the waste toner bottle. For instructions on replacing the waste toner bottle, from the printer control panel touch More Information. Touch Continue to clear the message and continue printing. 82.xx Waste toner bottle missing Reinsert the waste toner bottle into the printer.
1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Troubleshooting...
Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Contact your system support person to make sure the network is functioning correctly. The printer software is available on the Lexmark Web site at http://support.lexmark.com. USB,...
AKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Print job takes longer than expected Try one or more of the following: EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print job.
SE THE SAME APER IZE AND APER YPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You must set the size from the Paper Size/Type menu.
HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: Lift the scanner unit. Remove any obstruction keeping the scanner unit open. Lower the scanner unit.
AKE SURE THE QUALITY OF THE ORIGINAL DOCUMENT IS SATISFACTORY Check the quality of the original document. LACE THE ORIGINAL DOCUMENT PROPERLY Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. AKE SURE TO USE THE APPROPRIATE OPY SETTINGS When patterns (moiré) appear in the output:...
HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...
HE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution. Poor scanned image quality These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water.
Cannot scan from a computer These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer.
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HECK THE TELEPHONE WALL JACK Plug a telephone into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone into the wall jack. If you still do not hear a dial tone, then plug a telephone into a different wall jack. If you hear a dial tone, then connect the printer to that wall jack.
HE PRINTER MEMORY MAY BE FULL Dial the fax number. Scan the original document one page at a time. Can send but not receive faxes Try one or more of the following: OAD PAPER If the tray is empty, then load paper in the tray or feeder. HECK THE RING COUNT DELAY SETTINGS The ring count delay sets the number of times the phone rings before the printer answers.
AKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY • Check to make sure the shortcut number has been programmed for the number that you want to dial. • As an alternative, dial the telephone number manually. Received fax has poor print quality Try one or more of the following: ESEND THE DOCUMENT Ask the person who sent you the fax to:...
AKE SURE THE BOOKMARK IS POINTING TO THE CORRECT LOCATION The printer does not validate bookmarks. If the URL or network location that was specified when the bookmark was created is incorrect, then the printer will not be able to access the document. The application icon is missing from the home screen For the application to work, at least one valid destination must be enabled.
If the application is configured to use MFP authentication credentials, then the printer authentication settings must be configured from the Embedded Web Server. For more information on configuring the printer authentication settings, see the Embedded Web Server Administrator's Guide available on www.lexmark.com. AKE SURE DESTINATION HAS A VALID NETWORK ADDRESS If the destination has been moved, then the network address may have changed.
AKE SURE THE FIREWALL SOFTWARE IS ALLOWING COMMUNICATION If the destination resides on a computer that uses a newer version of the Windows operating system (Windows XP or later), and the Windows Firewall is enabled, the printer may have difficulty sending information to the destination if the destination and the printer reside on different subnets.
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. 2,000-sheet drawer problems HECK THE DRAWER CONNECTION Make sure the 2,000-sheet drawer is properly connected to the printer.
OAD PAPER If the tray is empty, then load paper in the tray or feeder LEAR ANY JAMS Open the side door of the tray or feeder, and then remove any jammed paper. VOID PAPER JAMS • Flex the paper. •...
Internal print server does not operate correctly Try one or more of the following: HECK THE PRINT SERVER CONNECTIONS • Make sure the internal print server is attached securely to the printer system board. • Make sure you are using the correct cable and that it is securely connected. AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For more information on installing the network printing software, do the following: Open the Software and Documentation CD.
HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Paper jam message remains after jam is cleared HECK THE PAPER PATH The paper path is not clear.
Printer is printing blank pages Try one or more of the following: AKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge. AKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four cartridges:...
Colors are not aligned properly ABCDE ABCDE ABCDE ABCDE Color has shifted outside of the appropriate area or has been superimposed over another color area. Try one or more of the following: ERFORM OLOR DJUST From the printer control panel Quality menu, perform Color Adjust. EINSTALL THE PRINT CARTRIDGES Remove and reinstall all four print cartridges.
HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting. Before sending the job to print, specify the correct size setting: •...
Gray background on prints ABCDE ABCDE ABCDE HECK THE BACKGROUND DARKNESS OR REMOVAL SETTING Try one or more of the following: • Adjust the darkness to a lighter setting. • Increase the background removal setting. AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE Replace the worn or defective print cartridge.
Light colored line, white line, or incorrectly colored line appears on prints ABCDE ABCDE ABCDE ABCDE ABCDE Try one or more of the following: AKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE Replace the defective print cartridge. AKE SURE THE TRANSFER BELT IS NOT DEFECTIVE Replace the defective transfer belt.
Try one or more of the following: OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: • From the printer control panel Paper menu, check the Paper Type setting. • For Windows users, check this setting from Print Properties. •...
Reinsert the print cartridge. Note: If print quality does not improve, then replace the print cartridge. If the problem continues, then the printer may need to be serviced. For more information, contact customer support. AKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE Replace the defective print cartridge.
HECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid color or black pages appear on prints AKE SURE THE PRINT CARTRIDGES ARE INSTALLED CORRECTLY ARE NOT DEFECTIVE AND NOT LOW ON TONER • Remove the print cartridges. Warning—Potential Damage: Be careful not to touch the photoconductor drum.
AKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print cartridge: Remove the print cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
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HE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. • For Windows users, select the paper source from Print Properties. •...
Toner rubs off These are possible solutions. Try one or more of the following: HECK THE APER YPE SETTING Make sure the paper type setting matches the paper loaded in the tray. HECK THE APER EIGHT AND APER EXTURE SETTINGS Change the Paper Weight from Normal to Heavy.
Transparency print quality is poor Try one or more of the following: HECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications. HECK THE PAPER TYPE SETTING Make sure the paper type setting is set to Transparency: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: •...
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What is CMYK color? Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors in this manner.
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Notes: • Manual color correction is not useful if the software program does not specify colors with RGB or CMYK combinations. It is also not effective in situations in which the software program or the computer operating system controls the adjustment of colors. •...
Selecting which Color Samples set to use for a particular color-matching problem depends on the Color Correction setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the color of the object is specified in the software program (RGB or CMYK combinations). When the printer Color Correction setting is set to Off, the color is based on the print job information;...
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PrintCryption and ScanBack are trademarks of Lexmark International, Inc.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Temperature information Ambient temperature 15.6 to 32.2° C (60 to 90° F) Shipping and storage temperature -40° to 40° C (104° F) Laser notice This product contains a Class I (1) laser producing invisible laser radiation. The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
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The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
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Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided.
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Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
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Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Lexmark product.
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Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has...
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License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
Index Numerics 55 Unsupported option in slot [x] 264 1565 Emulation error, load accessing the system board 20 550-sheet tray emulation option 269 Active NIC menu 147 installing 37 2,000-sheet high-capacity feeder adding a date and time stamp 97 550-sheet tray (standard or installing 37 adding bookmarks optional)
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cleaning copying ADF parts 224 adding a date and time stamp 97 cables exterior of the printer 222 adding an overlay message 97 Ethernet 38 scanner glass 223 adjusting quality 94 USB 38 cleaning kit canceling a copy job 97, 98 calling customer support 305 ordering 231 collating copies 95...
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Custom Types menu 143 Embedded Web Server e-mail shortcuts, creating Administrator's Guide using the Embedded Web where to find 237 Server 102 emission e-mail, sending date and time, fax notices 308, 309, 311, 312, 315, 316 using a shortcut number 103 setting 113 Empty the hole punch box 256 e-mailing...
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can receive but not send flash drive HTML menu 215 faxes 280 printing from 84 can send but not receive Flash Drive menu 199 faxes 280 flash drives Image menu 216 cannot send or receive a fax 278 supported file types 83 importing a configuration received fax has poor print flash memory card...
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loading Flash Drive 199 2000-sheet high-capacity FTP Settings 194 jams feeder 66 General Settings 165 avoiding 240 550-sheet tray (standard or Help 217 locating jam areas 240 optional) 63 HTML 215 locations 240 letterhead in 2000-sheet Image 216 numbers 240 high-capacity feeder 66 IPv6 151 jams, clearing...
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notices 307, 308, 309, 310, 311, using recycled 56 print quality 312, 313, 314, 315, 316, 317 paper feed troubleshooting cleaning the ADF parts 224 message remains after jam is cleaning the printhead cleared 288 lenses 226 paper jams cleaning the scanner glass 223 options avoiding 240 isolating problems 86...
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paper curl 293 54 Standard network software an error has occurred with the flash paper frequently jams 287 error 264 drive 252 print job takes longer than 55 Unsupported option in slot an error has occurred with the USB expected 272 [x] 264 drive 252 tray linking does not work 272...
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284 scan was not successful 276 recycling paper tray problems 285 scanner unit does not close 274 Lexmark packaging 61 USB/parallel interface card 287 scanning takes too long or freezes Lexmark products 60 printer problems, solving the computer 276...
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scanner setting up e-mail alerts using the checking, from printer control Automatic Document Feeder Embedded Web Server 238 panel 228 (ADF) 12 setting up serial printing 50 checking, using the Embedded functions 11 setting up the printer Web Server 228 registration 227 on a wired network conserving 56...
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using 80 received fax has poor print toner fog or background Tray [x] paper size quality 281 shading 299 unsupported 262 troubleshooting, paper feed toner rubs off 300 tray linking message remains after jam is toner specks 300 assigning a custom paper type cleared 288 uneven print density 301 name 72...
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using the Embedded Web Server 237 using the ScanBack Utility 128 Utilities menu 211 verify print jobs 82 printing from a Macintosh computer 82 printing from Windows 82 viewing reports 238 viewing a fax log 117 virtual display checking, using Embedded Web Server 238 volatile memory 218 erasing 219...
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