Error Indications; Error Codes - Brother MFC-9320CW Service Manual

2.

ERROR INDICATIONS

This machine includes a self-diagnosis function. If the machine does not work normally it
judges that an error has occurred, and indicates the corresponding error message on the LCD,
which in turn helps the service men to quickly find out the problem.
2.1

Error Codes

Error
Problem
codes
13 Developing bias correction failure
(Error, which cannot be recorded,
occurs.)
14 Developing bias correction failure
(Toner life end)
15 Developing bias correction failure
(Incorrect measurement value of
developing bias correction)
16 Color registration adjustment failure
(Error, which cannot be recorded,
occurs.)
17 Color registration adjustment failure
(Toner life end)
18 Color registration adjustment failure
(Incorrect measurement value of
color registration adjustment)
1A Dew condensation on high-voltage
power supply PCB
1B Drum error (C)
1C Drum error (M)
1D Drum error (Y)
20 LED ASSY error (K)
21 LED ASSY error (Y)
22 LED ASSY error (M)
23 LED ASSY error (C)
24 Internal temperature sensor error
25 Develop drive motor error
26 Belt drive motor error
28 Drum drive motor error
29 Belt cleaner drive motor error
2A Develop release motor error
2C Toner/New sensor PCB error (K)
2D Toner/New sensor PCB error (Y)
2E Toner/New sensor PCB error (M)
2F Toner/New sensor PCB error (C)
31 Density sensor error
Refer Error
to: codes
3-11 32 Density sensor shutter performance
malfunction
33 Right color registration sensor error
3-11 34 Left color registration sensor error
36 HVPS PCB error in ready state
3-11 37 Belt thermistor error
38 External temperature sensor error
39 External humidity sensor error
3-12 3A Engine PCB transfer error
3B Main PCB RAM error
3E NVRAM transfer error
3-12 40 HVPS PCB error in operating
42 HVPS control PCB transfer error
3-12 43 Main/Engine ASIC transfer error
44 No toner cartridge (K)
45 No toner cartridge (Y)
3-13 46 No toner cartridge (M)
47 No toner cartridge (C)
3-13 48 Drum life end (K)
3-13 49 Drum life end (Y)
3-13 4A Drum life end (M)
3-14 4B Drum life end (C)
3-14 4C Drum life end soon (K)
3-14 4D Drum life end soon (Y)
3-14 4E Drum life end soon (M)
3-14 4F Drum life end soon (C)
3-15 52 Paper feeding kit life end
3-15 54 Fuser unit life end
3-15 56 Fuser cover opened
3-15 58 Fuser unit error (Some kind of
temperature error of the fuser unit occurs.)
3-16
3-16 59 Fuser unit error (Re-detection of
fuser unit failure upon startup after
3-16
the error code 58 occurs.)
3-16
3-16 5B Short paper
3-17 5C Small paper
3-5
Problem
Confidential
Refer
to:
3-17
3-18
3-18
3-19
3-19
3-20
3-20
3-20
3-20
3-20
3-19
3-21
3-21
3-22
3-22
3-22
3-22
3-22
3-22
3-22
3-22
3-23
3-23
3-23
3-23
3-23
3-23
3-24
3-24
3-24
3-26
3-26