Brother MFC-9010CN User Manual
Brother MFC-9010CN User Manual

Brother MFC-9010CN User Manual

Brother mfc-9010cn: user guide
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USER'S GUIDE
MFC-9010CN
Version A
USA/CAN

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Summary of Contents for Brother MFC-9010CN

  • Page 1 USER’S GUIDE MFC-9010CN Version A USA/CAN...
  • Page 2 offers.
  • Page 3: Brother Numbers

    offers.
  • Page 4: Ordering Accessories And Supplies

    For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
  • Page 5: Usa And Canada

    Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials...
  • Page 6 Brother reseller in (including but not limited to attempted warranty the United States or if the product was used repair without authorization from Brother (including but not limited to floor models or...
  • Page 7 Product is entitled to warranty coverage. Your same piece of paper in which we (1) refer credit card will be charged up to the cost of a to this Product and your bill of sale date, (2) new Product only if: (i) you do not return your...
  • Page 8 Since some Provinces do not allow the above limitation of liability, such limitation, may not apply to you.
  • Page 9: Table Of Contents

    Section I General General information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the Software User’s Guide and Network User’s Guide ......3 Viewing documentation ...................3 ® Accessing Brother support (Windows ) ..............5 Control panel overview ..................6...
  • Page 10 Using the Options key ...................28 Improving copy quality ...................29 Sorting copies using the ADF ................29 Adjusting Contrast, Color and Brightness............29 Making N in 1 copies (page layout) ...............30 Out of memory message ..................32 Section III Software Software and Network features How to read the HTML User’s Guide..............34...
  • Page 11 Troubleshooting and routine maintenance Troubleshooting ....................49 If you are having difficulty with your machine ..........49 Improving the print quality ................54 Error and maintenance messages...............61 Document jams....................66 Paper jams ....................67 Routine maintenance...................72 Cleaning the outside of the machine .............72 Cleaning the scanner..................
  • Page 12 Specifications General ......................120 Print media......................122 Copy ........................123 Scan........................124 Print ........................125 Interfaces ......................126 Computer requirements ..................127 Consumable items .....................128 Ethernet wired network ..................129 Glossary Index...
  • Page 13 Section I General General information Loading paper and documents General Setup...
  • Page 14: General Information

    General information Using the WARNING documentation Warnings tell you what to do to prevent Thank you for buying a Brother machine! possible personal injury. Reading the documentation will help you CAUTION make the most of your machine. Cautions specify procedures you must...
  • Page 15: Accessing The Software User's Guide And Network User's Guide

    User’s Guides in HTML documents (2 manuals): HTML format. Software User’s Guide and Network User’s Guide in HTML If you have not installed the software, you can format. find the documentation by following the instructions below: This format is recommended for viewing on your computer.
  • Page 16 Click the documentation you want to read. instructions Software User’s Guide Your machine can be connected to a wired network. You can find basic setup Network User’s Guide instructions in the Quick Setup Guide. For more information about network setup please Note see the Network User's Guide.
  • Page 17: Accessing Brother Support (Windows ® )

    There are several ways you can scan support (Windows documents. You can find the instructions as follows: You can find all the contacts you will need, such as Web support (Brother Solutions Software User’s Guide: Center), Customer Service and Brother...
  • Page 18: Control Panel Overview

    Enlarge/Reduce error or an important status message. Reduces or enlarges copies. 4 LCD Quality Displays messages to help you set up and use Lets you change the quality for the next copy. your machine. 5 Clear/Back Print keys: Deletes entered data or lets you cancel the Secure current setting.
  • Page 19 Stops an operation or exits from a menu. 8 Start: Color Lets you start making copies in full color. Black Lets you start making copies in black & white. 9 Scan Scan Puts the machine in Scan mode. (For details about scanning, see the Software User’s Guide on the CD-ROM.)
  • Page 20: Data Led Indications

    Chapter 1 Data LED indications The Data LED (light emitting diode) will flash depending on the machine’s status. Machine Status Description Ready Mode The machine is ready to print, in sleep mode, there is no print data, or the power switch is off.
  • Page 21: Loading Paper And Documents

    (1) in the bottom of the paper tray and then pull out the back of the Pull the paper tray completely out of the paper tray. (Legal or Folio size paper is machine.
  • Page 22 IMPORTANT Make sure the paper guides touch the sides of the paper so it will feed properly. If you do not do this, it may cause damage to your machine. Put the paper tray firmly back in the machine. Make sure that it is completely...
  • Page 23: Loading Paper In The Manual Feed Slot

    Open the manual feed slot cover. feed slot You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper. Printing on plain paper, recycled...
  • Page 24 Printing on thick paper, labels, Open the manual feed slot cover. envelopes or small paper When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine.
  • Page 25 • If you put paper or other print media in the roller. When you feel the machine pull in manual feed slot before the machine is in the paper, let go.
  • Page 26: Unprintable Area

    0.12 in. (3 mm) Note This unprintable area shown above is for a single copy or a 1 in 1 copy using Letter size paper. The area that cannot be printed on will vary by paper size. Unprintable area when printing from a computer When using the printer driver the printable area is smaller than the paper size, as shown below.
  • Page 27: Acceptable Paper And Other Print Media

    The manual feed slot can hold a sheet with a For proper printing, you must choose the size of 3 to 8.66 in. (76.2 to 220 mm) wide same paper size from your software and 4.57 to 16 in. (116 to 406.4 mm) long.
  • Page 28: Paper Capacity Of The Paper Trays

    Length: 4.57 to 16 in. Recycled paper, (116 to 406.4 mm) Envelopes and Labels Folio size is 8.5 in. × 13 in. (215.9 mm x 330.2 mm) Recommended paper specifications The following paper specifications are suitable for this machine. Basis weight 20-24 lb (75-90 g/m 80-110 µm...
  • Page 29: Handling And Using Special Paper

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 30 IMPORTANT machine. However, some envelopes may have feed and print-quality problems DO NOT use envelopes: because of the way they have been made. A • that are damaged, curled, wrinkled or suitable envelope should have edges with an unusual shape straight, well-creased folds and the leading •...
  • Page 31 Loading paper and documents Labels • with sealing flaps that have not been folded at purchase The machine will print on most types of labels • with sealing flaps as shown in figure designed for use with a laser machine. Labels below...
  • Page 32: Loading Documents

    (1) and the ADF support flap (2). Using the automatic document feeder (ADF) The ADF can hold up to 35 pages and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.
  • Page 33: Using The Scanner Glass

    You can use the scanner glass to copy or scan pages of a book one page at a time. If the document is a book or is thick do not slam the cover or press on it. Documents can be up to 8.5 in. wide and 11.7 in.
  • Page 34: General Setup

    Volume settings Paper Type Beeper volume Set up the machine for the type of paper you When the beeper is on, the machine will beep are using. This will give you the best print when you press a key or make a mistake. You quality.
  • Page 35: Ecology Features

    Press a to make the LCD darker. Or, press b to make the LCD lighter. Ecology Press OK. 1.Toner Save Press a or b to choose On or Off. Press Stop/Exit. Press OK. Press Stop/Exit. Note We do not recommend Toner Save for printing Photo or Gray Scale images.
  • Page 36 Chapter 3...
  • Page 37 Section II Copy Making copies...
  • Page 38: Making Copies

    • To sort your copies, see Sorting copies 1 Stack/Sort using the ADF on page 29. 2 Copy ratio and Copy layout • If the LCD shows "Please Wait" and the 3 Contrast machine stops copying while you are 4 Quality...
  • Page 39: Copy Options (Temporary Settings)

    Press Black Start or Color Start. 91% Full Page 85% LTRiEXE Note 83% LGLiA4 Page Layout Options 2 in 1(P), 2 in 1(L), 78% LGLiLTR 4 in 1(P) or 4 in 1(L) are not available with 70% A4iA5 Enlarge/Reduce. Custom(25-400%) 200% 141% A5iA4 104% EXEiLTR * The factory setting is shown in Bold with an asterisk.
  • Page 40: Using The Options Key

    Chapter 4 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press , then press OK Press , then press OK Stack/Sort Stack* (appears when the document...
  • Page 41: Improving Copy Quality

    You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Auto Auto is the recommended mode for Load your document in the ADF.
  • Page 42: Making N In 1 Copies

    Press OK. IMPORTANT Press Black Start or Color Start. • Please make sure the paper size is set to To change the default setting follow the steps Letter, A4, Legal or Folio. below: • (P) means Portrait and (L) means Landscape.
  • Page 43 Making copies If you are copying from the ADF: Press a or b to choose 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), Insert your document face up in the direction 4 in 1 (L) or Off(1 in 1).
  • Page 44: Out Of Memory Message

    Chapter 4 Out of memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If you get an Out of Memory message while scanning a subsequent page, you will...
  • Page 45: Section Iii Software

    Section III Software Software and Network features...
  • Page 46: Software And Network Features

    GUIDE) from the Top Menu. connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section. You can find information on these features: Printing Scanning ®...
  • Page 47 Section IV Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary...
  • Page 48: Safety And Legal

    Safety and legal Choosing a location Put your machine on a flat, level, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard grounded AC power outlet. Choose a location where the temperature remains between 50 °F and 90.5 °F (10 °C and 32.5 °C) and the humidity is between...
  • Page 49: To Use The Machine Safely

    Always make sure the plug is fully inserted. This product must be installed near an AC power outlet that is easily accessible. In case of an emergency, you must unplug the power cord from the AC power outlet to shut off the power completely.
  • Page 50 This machine is heavy and weighs approximately 50 lb (22.7 kg). To prevent injuries when moving or lifting this machine, make sure to use at least two people. Be careful not to pinch your fingers when you set the machine back down.
  • Page 51 After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the top or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
  • Page 52: Important Safety Instructions

    7 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
  • Page 53 Use a voltage regulator if the power source is not stable. 14 DO NOT place anything in front of the machine that will block printed pages. DO NOT place anything in the path of printed pages.
  • Page 54: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)

    If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
  • Page 55: Disconnect Device

    Safety and legal Disconnect device This product must be installed near an AC power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the AC power outlet to shut off power completely. LAN connection CAUTION DO NOT connect this product to a LAN connection that is subject to over-voltages.
  • Page 56: Libtiff Copyright And License

    (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
  • Page 57: Trademarks

    Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.
  • Page 58: B Options

    Options Options This machine has the following optional accessory. You can increase the capabilities of the machine with this item. SO-DIMM memory...
  • Page 59: Memory Board

    You can expand the memory up Disconnect the interface cable from the to 576 MB by installing dual in-line memory machine, and then unplug the power modules (SO-DIMMs). When you add the cord from the AC power outlet.
  • Page 60 SO-DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2). Put the metal (2) and then the plastic (1) SO-DIMM covers back on. Plug the machine’s power cord back into the AC power outlet first, and then connect the interface cable.
  • Page 61: C Troubleshooting And Routine Maintenance

    If you are having difficulty with your machine If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 62: Scanning Difficulties

    Check the settings in your application to make sure it is set up to work with your machine. The machine prints the first couple Check the settings in your application to make sure that it is set up to work with of pages correctly, then some your machine.
  • Page 63: Paper Handling Difficulties

    If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a If there is paper in the paper tray, make sure it is straight. If the paper is curled, Paper Jam message.
  • Page 64: Network Difficulties

    Difficulties Suggestions Cannot print over a wired Network. If you are having Network problems see the Network User’s Guide on the CD-ROM for more information. Make sure your machine is powered on and is on-line and in the Ready mode.
  • Page 65 Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.
  • Page 66: Improving The Print Quality

    Improving the print quality If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable connections or try printing a different document.
  • Page 67 Recommendation quality White streaks or bands down Wipe the windows of all four LED heads with a dry lint free soft cloth. the page (See Cleaning the LED heads on page 74.) Clean all four drum units. (See Cleaning the drum unit on page 76.) Identify the missing color and put in a new toner cartridge.
  • Page 68 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. If colored lines appear at 3.7 in. (94 mm) intervals, put in a new drum unit that matches the color of the line. (See Replacing the drum units on page 93.)
  • Page 69 FAQs and troubleshooting tips. The color of your printouts is Make sure Toner Save mode is off in the control panel of the machine not what you expected or the printer driver. Perform the calibration. (See Calibration on page 82.) Adjust the color by using the custom setting in the driver and by using the control panel of the machine.
  • Page 70 To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new belt unit. (See Replacing the belt unit on page 96.) Uneven density appears Perform the calibration. (See Calibration on page 82.) periodically across the page Adjust the contrast or brightness when you are in copy mode.
  • Page 71 Wrinkle Change to the recommended type of paper. Make sure that the back cover is closed properly. Make sure that two gray levers inside the back cover are in the up ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 72 Printer Features (For Macintosh BR-Script printer driver) in the Software User's Guide on the CD-ROM.) If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray.
  • Page 73: Error And Maintenance Messages

    T ro u b le s h o o tin g a n d ro u tin e m a in te n a n ce Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced.
  • Page 74 Error Message Cause Action The temperature of the drum unit Make sure that you can hear the fan in the Cooling Down or toner cartridge is too hot. The machine spinning and that the exhaust outlet Wait for a while machine will pause its current is not blocked by something.
  • Page 75 The machine is out of paper or Do one of the following: No Paper paper is not properly loaded in the Refill the paper in the paper tray and paper tray. press Black Start or Color Start or put the paper in the manual feed slot.
  • Page 76 LCD. (See Replacing the drum units on page 93.) It is time to replace the fuser unit. Call Brother Customer Service or a Brother Replace Fuser Authorized Service Center to replace the fuser unit.
  • Page 77 The waste toner box is almost full. Buy a new waste toner box before you get a WT Box End Soon Replace WT Box message. (X) shows the toner cartridge or drum unit color that is near the end of its life. (K)=Black, (Y)=Yellow, (M)=Magenta, (C)=Cyan.
  • Page 78: Document Jams

    Document jams Document is jammed under the document cover If the document is jammed, follow the steps Take out any paper from the ADF that is below. not jammed. IMPORTANT Lift the document cover. After removing a jammed document, Pull the jammed document out to the check that no paper scraps are left in the right.
  • Page 79: Paper Jams

    Use both hands to slowly pull out the Note jammed paper. The LCD names for the paper trays are as follows: • Standard paper tray: Tray • Manual Feed Slot: Manual Feed IMPORTANT...
  • Page 80 While pressing the green paper- guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. (See Loading paper in the standard paper tray on page 9.) Put the paper tray firmly back in the machine.
  • Page 81 (1). If the LCD shows Jam Rear, a paper jam occurred behind the face-up output tray. Follow these steps: Turn off the machine's power switch.
  • Page 82 IMPORTANT When the scanner is open, you cannot open the top cover. • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
  • Page 83 Troubleshooting and routine maintenance • To avoid print quality problems, DO NOT Slide each drum unit and toner cartridge touch the shaded parts shown in the assembly into the machine. Make sure illustrations. that you match the toner cartridge color to the same color label on the machine.
  • Page 84: Routine Maintenance

    Turn off the machine’s power switch. replace the toner cartridge or the drum unit, Disconnect all cables, and then unplug make sure that you clean the inside of the the power cord from the AC power machine. If printed pages are stained with outlet.
  • Page 85: Cleaning The Scanner

    Troubleshooting and routine maintenance Wipe the inside and the outside of the In the ADF unit, clean the white bar (1) paper tray with a dry, lint-free soft cloth and the glass strip (2) underneath it with to remove dust.
  • Page 86: Cleaning The Led Heads

    Before you clean the inside of the machine, turn off the machine’s power switch. Unplug the power cord from the AC power outlet. Fully open the top cover by lifting up on the handle (1). IMPORTANT When the scanner is open, you cannot...
  • Page 87: Cleaning The Corona Wires

    AC power outlet. • To prevent damage to the machine from static electricity, DO NOT touch the Fully open the top cover by lifting up on electrodes shown in the illustration. the handle (1). Clean the primary corona wire inside the...
  • Page 88: Cleaning The Drum Unit

    Small spots on the printed pages If your printout has any small white or colored spots, follow the steps below to solve the problem. Open the manual feed slot cover.
  • Page 89 • Make sure that the paper is straight and in machine returns to the Ready mode. the correct position on the manual feed slot. If it is not, the paper may not be fed Repeat steps c to f two more times properly, resulting in a paper jam.
  • Page 90 See the print sample to identify the color causing the problem. The color of the If your printout has colored spots at 3.7 in. spots is the color of the drum you should (94 mm) intervals, follow the steps below to clean.
  • Page 91 When you have found the mark on the wipe or wash it off with cold water at once. drum that matches the print sample, wipe the surface of the OPC drum with a...
  • Page 92 Put the toner cartridge back firmly into Slide each drum unit and toner cartridge the drum unit until you hear it lock into assembly into the machine. Make sure place. that you match the toner cartridge color to the same color label on the machine.
  • Page 93: Cleaning The Paper Pick-Up Rollers

    Troubleshooting and routine maintenance Cleaning the paper pick-up Wipe the two pick-up rollers (1) inside of the machine to remove dust. rollers If you have paper feed problems, clean the paper pick-up rollers as follows: Turn off the machine’s power switch.
  • Page 94: Calibration

    The output density for each color may vary Registration depending on the environment the machine is in such as temperature and humidity. If solid areas of color or images have cyan, Calibration helps you to improve the color magenta or yellow fringes, you can use the density.
  • Page 95: Manual Registration

    Starting at 1 (Magenta) on the chart, check which colored bar has the most uniform print density and enter its number into the machine using the a and b keys. Press OK. Repeat for 2 (Cyan), 3 (Yellow), 4, 5, 6 to 9. Press Stop/Exit.
  • Page 96: Replacing The Consumable Items

    The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
  • Page 97 The Drum Error message has two cases: If the scroll message shows Replace the Drum Unit. you will need to replace the drum unit. If the scroll message shows Slide the Green tab on Drum Unit. you do not need...
  • Page 98: Replacing A Toner Cartridge

    • We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside. • If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.
  • Page 99 (1). lever (1) and take the toner cartridge out of the drum unit. WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. IMPORTANT When the scanner is open, you cannot DO NOT use cleaning materials that open the top cover.
  • Page 100 • Handle the toner cartridge carefully. If call your local waste disposal office. toner scatters on your hands or clothes, wipe or wash it off with cold water at once. Clean the primary corona wire inside the • To avoid print quality problems, DO NOT...
  • Page 101 If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • If an unpacked drum unit is put in direct IMPORTANT sunlight or room light, the unit may be damaged.
  • Page 102 Make sure that you match the toner cartridge color to the same color label on the machine. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. C-Cyan M-Magenta Y-Yellow K-Black Note...
  • Page 103: Drum Units

    While removing the drum unit, handle it likely, you will need to replace all of the drums carefully because it may contain toner. If at once (unless you have replaced an...
  • Page 104 If only a specified drum is near the end of its Note life, the LCD shows the Drum End Soon(X) • There are many factors that determine the message. (X) indicates the drum unit color actual drum life, such as the temperature, that is near the end of its life.
  • Page 105 • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • Every time you replace the drum unit, clean the inside of the machine. (See Routine maintenance on page 72.)
  • Page 106 • Handle the toner cartridge carefully. If call your local waste disposal office. toner scatters on your hands or clothes, wipe or wash it off with cold water at once. Unpack the new drum unit and remove • To avoid print quality problems, DO NOT the protective cover.
  • Page 107 Troubleshooting and routine maintenance Put the toner cartridge firmly into the Slide the drum unit and toner cartridge new drum unit until you hear it lock into assembly into the machine. Make sure place. that you match the toner cartridge color to the same color label on the machine.
  • Page 108: Replacing The Belt Unit

    Belt End Soon message Belt End Soon If the LCD shows Belt End Soon, it means the belt unit is near the end of its life. Buy a new belt unit and have it ready before you get a Replace Belt message.
  • Page 109 • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
  • Page 110 Hold the green handle of the belt unit IMPORTANT and lift the belt unit up, then pull it out. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
  • Page 111 Troubleshooting and routine maintenance Unpack the new belt unit and put the Slide each drum unit and toner cartridge new belt unit in the machine. assembly into the machine. Make sure that you match the toner cartridge color to the same color label on the machine.
  • Page 112: Replacing The Waste Toner Box

    Press a or b to select Belt Unit. Press OK. WARNING Press 1 to reset the belt unit counter. DO NOT put the waste toner box into a fire. It could explode. Press Stop/Exit. Be careful not to spill the toner. DO NOT Replacing the waste toner box inhale or allow it to get into your eyes.
  • Page 113 • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
  • Page 114 Hold the green handle of the belt unit IMPORTANT and lift the belt unit up, then pull it out. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
  • Page 115 Handle the waste toner box carefully in case you accidentally spill or scatter toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. Note Discard the used waste toner box according to local regulations, keeping it separate from domestic waste.
  • Page 116 Unpack the new waste toner box and Slide each drum unit and toner cartridge put the new waste toner box in the assembly into the machine. Make sure machine. that you match the toner cartridge color to the same color label on the machine.
  • Page 117: Replacing Periodic Maintenance Parts

    The periodic maintenance parts will need to be replaced regularly to maintain the print You can see the machine’s Serial Number on quality. The parts listed below will have to be the LCD. replaced after printing approximately Press Menu, 5, 1.
  • Page 118: Network Configuration List

    The following reset functions are available: listing the current network configuration 1 Network including the network print server settings. You can reset the print server back to its default factory settings such as the Note password and IP address information.
  • Page 119: How To Reset The Machine

    Note You can also reset the Network settings by pressing Menu, 4, 0. 1 Plastic bags - to be supplied by you, the user; one for the waste toner box, and one each for the four drum and toner cartridge...
  • Page 120 DO NOT touch the shaded parts shown in approximately 50 lb. (22.7 kg). To prevent the illustrations. injuries use at least two people to lift the machine. Be careful not to pinch your fingers when you put the machine back down.
  • Page 121 Reinstall the original packing material in Remove the waste toner box from the the machine. machine, and then put it in a plastic bag and seal the bag completely.
  • Page 122 Styrofoam pieces for the drum unit and toner cartridge assemblies on the top of the machine. Put the waste toner box and one drum unit and toner cartridges assembly in the Styrofoam piece. Put the power cord, and the three...
  • Page 123 Troubleshooting and routine maintenance Put the four carton trays on the top. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit and toner cartridge assemblies, and printed materials to use with your ‘Exchange’...
  • Page 124: D Menu And Features

    Memory storage next menu level. Exit the menu or stop the Your menu settings are stored permanently, current operation. and in the event of a power failure will not be lost. Temporary settings (for example, Contrast) will be lost.
  • Page 125: How To Access The Menu Mode

    Press OK when the option you want appears on the LCD. The LCD will then show the next menu level. Press a or b to scroll to your next menu selection. Press OK. When you have finished setting an option, the LCD will show Accepted.
  • Page 126: Menu Table

    Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page Sets the type of paper in 1.General Setup 1.Paper 1.Paper Type Thin the paper tray.
  • Page 127 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the scan area of 1.General Setup 5.Document Scan 1.Glass ScanSize the scanner glass to the Software (Continued) Letter* size of the document. User’s Guide on ROM. Restores all network 6.Reset...
  • Page 128 Adjusts the color density or 5.Calibration Calibrate returns the color Reset calibration to the factory settings. Adjust the print position of 6.Auto Regist. 1.Registration 1.Start each color automatically. 2.Exit Set the interval time you 2.Frequency want to carry out the auto Medium* registration. High...
  • Page 129 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — Print the chart to manually 3.Printer 7.Manual Regist. 1.Print Chart check the registration of (Continued) the colors. Sets the correction value 2.Set Regist. 1 Magenta on the chart you printed 2 Cyan from Print Chart.
  • Page 130 [000-255]. [000-255] Automatically allocates the 9.APIPA IP address from the link- local address range. Enable or Disable the IPv6 0.IPv6 protocol. If you want to use Off* the IPv6 protocol, visit http://solutions.brother. com/ for more information. — Chooses the Ethernet link 2.Ethernet...
  • Page 131: Entering Text

    To enter a space in a number, press c once between numbers. To enter a space in a name, press c twice between characters. Making corrections If you entered a letter incorrectly and want to change it, press d to move the cursor to the incorrect character, and then press Clear/Back. Repeating letters To enter a character on the same key as the previous character, press c to move the cursor right before pressing the key again.
  • Page 132: Specifications

    Specifications General Printer Type Print Method Electrophotographic LED Memory Capacity 64 MB LCD (liquid crystal display) 16 characters × 2 lines Power Source 110 - 120 V AC 50/60 Hz Power Consumption Peak: 1176 W Copying: Average 480 W Sleep:...
  • Page 133 10 to 90% (without condensation) ADF (automatic document Up to 35 pages (Staggered) 20 lb (80 g/m feeder) Recommended Environment for Best Results: Temperature: 68 °F to 86 °F (20 to 30 °C) Humidity: 50% to 70% Paper: Xerox 4200 (20 lb/Letter)
  • Page 134: Print Media

    For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging. When using paper that is smaller than 4.1 × 5.8 in. (or A6 size) open the back cover (back output tray).
  • Page 135: Copy

    Up to 600 × 600 dpi Resolution First Copy Out Time Less than 19 seconds (from Ready mode) (Monochrome) First Copy Out Time (Color) Less than 24 seconds (from Ready mode) The copy speed may change depending on the type of document you copy.
  • Page 136: Scan

    Max. 8.26 in. (210 mm) Gray Scale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows...
  • Page 137: Print

    Less than 24 seconds (from Ready mode and standard tray) (Color) Print only via network. For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. The print speed may change depending on the type of document you print.
  • Page 138: Interfaces

    Use a USB 2.0 interface cable that is no longer than 6 feet (2.0 m). Use an Ethernet UTP cable category 5 or greater. Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.
  • Page 139: Computer Requirements

    Processor ® Internet Explorer 5.5 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. ® ® ® PaperPort™ 11SE supports Microsoft...
  • Page 140: Consumable Items

    Approx. 50,000 pages Approx. cartridge yield is declared in accordance with ISO/IEC 19798. Contains 4 pc. Drum Set Contains 1 pc. Black Drum Unit Contains 1 pc. Color Drum Unit Drum yield is approximate, and may vary by type of use.
  • Page 141: Ethernet Wired Network

    Specifications Ethernet wired network Network board NC-6700h model name You can connect your machine to a network for Network Printing, Network Scanning. Support for ® ® ® Windows 2000 Professional, Windows XP, Windows ® ® Professional x64 Edition, Windows Vista...
  • Page 142 Print only via network. Mac OS X 10.3.9 or greater (mDNS) For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
  • Page 143: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Temporary settings The document can be placed in the ADF You can choose certain options for each...
  • Page 144: Index

    ADF (automatic document feeder) keys ..........6 using .............20 multiple ..........26 Apple Macintosh N in 1 (page layout) ......30 See Software User’s Guide on the Options key .......... 28 CD-ROM. out of memory ........32 quality ........... 29 single ............
  • Page 145 HELP N in 1 (page layout) ......... 30 LCD messages ........112 Network Menu Table ........ 112 printing using menu keys .........112 See Network User’s Guide on the CD-ROM. scanning See Software User’s Guide on the Jams CD-ROM. document ..........66 paper .............67 Out of Memory message ....
  • Page 146 Warranties CD-ROM. Canada ...........vi Secure key ..........6 Notice-Disclaimer ........iii Serial number USA ............iv how to find....See inside front cover Waste toner box Service centers ........... i replacing ..........100 ® Shipping the machine ......107 Windows Sleep time ..........23 See Software User’s Guide on the...
  • Page 147 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.
  • Page 148 Visit us on the World Wide Web http://www.brother.com/ These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your Multi-Function Center may not be compatible with the power available in foreign countries. Using USA or Canada models...

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