Appendix B - Troubleshooting - Xineron FASTRAX III Instruction Manual

Appendix B — Troubleshooting
If problems occur, verify the installation of the camera with the instructions in this manual and with other
operating equipment. Isolate the problem to the specific piece of equipment in the system and refer to the
equipment manual for further information.
Problem
No video.
Poor video quality.
Dome cameras lose their positions.
Camera number does not match the
multiplexer number.
Frame rate decrease.
A connection is cut-off at short
intervals.
Figure – Dimension
Possible Solution
Verify that power is connected to all pieces of
equipment in the system.
Verify that the power switches are in the ON position.
Check the video connections.
Check that the BNC connectors are inserted properly.
Check the voltage level of the dome camera.
Cable for video is shielded.
Reset the cameras using the Dome configuration
menus.
Check that the dome cameras are inserted properly in
the base.
Check the voltage level of the dome camera.
Check the camera ID and insert the BNC cable into
the proper input of the multiplexer.
Change current value more lower resolution,
compression rate and frame rate.
Check network traffic and contact with network
administrator.